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You may be a corporate trainer Yes, you might just cross your
giving crucial information to a fingers and hope that they “got
group of employees. You may be it.” After all, they heard it, right?
teacher lecturing a class full of
students. You might be telling a Or you might not even worry
co-worker or friend something about it. You did your job by
you consider really important. Or telling them the information.
you may be a parent, hoping that Now it’s their job to remember
the information you give your and use it.
children will be remembered and
heeded. Or you might ask, “Do you have
any questions?” And you make
Whatever situation you find the assumption that they under-
yourself in, and whenever the stood what they heard you say
information you’re sharing is im- simply because they have no
portant enough, you want to questions to ask.
make sure the folks listening to
you remember what they hear. OR - You can use one of the
following simple, easy tech-
niques to make sure that your
listeners really heard and under-
stood your message.
the new information into long- If working with your own kids,
term memory, which is important do the same: encourage them to
when your message really mat- make up ways to remember what
ters. you tell them. During the
day/week, invite them to repeat
Don’t be embarrassed by asking the slogans they create.
the listener to do one of these
memory techniques. Simply ex- 2. Write it down. People usually
plain that you want to make sure remember more information if
they don’t forget the important they see it and write it, as well as
information - these simple ac- hear it. So print out the important
tivities will help them remember points on a chart or other large
information longer. sheet of paper (large enough for
everyone to read as you talk). Or
1. Use a catchy slogan. We are print important facts on index
conditioned by television to think cards and pass out the cards to
in sound-bites, one-liners, and your listeners. Better yet, invite
slogans. Make up a short slogan listeners to jot down the impor-
that captures the heart of your tant points or key words on index
message, or that reminds people cards, a handout, or scratch paper
about the information they heard. while you talk.
Then repeat the slogan a few
times as you talk, and have your If talking one-on-one with a
listeners repeat it also. According friend or co-worker, hand that
to advertising research, when a person a pen and blank index
slogan is repeated a minimum of card and say, “This is profound
six times, it begins to move into so write it down!”
long-term memory. Think “Just
do it!” “Fly the friendly skies.” You can do the same with chil-
“Got milk?” and so on. dren. Say, “Let’s write this down
together so we won’t forget it.”
Invite your listeners to create the
slogans that will help them re-
member the information.