Scribd Logo
Загрузить

Добро пожаловать в Scribd!

  • Manage

    Загружено:

    sara1323
    27 просмотров2 страницы
    The job posting is for a Customer Manager position in the Contact Center department of Grameenphone in Dhaka, Bangladesh. The responsibilities include providing quality phone support to customers, keeping updated on company products and services, capturing customer feedback, and meeting key performance targets. The ideal candidate should have undergraduate education, strong communication skills, a positive attitude, flexibility, and basic computer literacy.

    Исходное описание:

    Авторское право

    © Attribution Non-Commercial (BY-NC)

    Доступные форматы

    DOCX, PDF, TXT или читайте онлайн в Scribd

    Этот документ был вам полезен?

    Это неприемлемый материал?

    Пожаловаться на этот документ
    The job posting is for a Customer Manager position in the Contact Center department of Grameenphone in Dhaka, Bangladesh. The responsibilities include providing quality phone support to customers, keeping updated on company products and services, capturing customer feedback, and meeting key performance targets. The ideal candidate should have undergraduate education, strong communication skills, a positive attitude, flexibility, and basic computer literacy.

    Авторское право:

    Attribution Non-Commercial (BY-NC)
    Скачайте в формате DOCX, PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    27 просмотров2 страницы

    Manage

    Загружено:

    sara1323
    The job posting is for a Customer Manager position in the Contact Center department of Grameenphone in Dhaka, Bangladesh. The responsibilities include providing quality phone support to customers, keeping updated on company products and services, capturing customer feedback, and meeting key performance targets. The ideal candidate should have undergraduate education, strong communication skills, a positive attitude, flexibility, and basic computer literacy.

    Авторское право:

    Attribution Non-Commercial (BY-NC)
    Скачайте в формате DOCX, PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 2

    Description

    Job Title Customer Manager, Line Services, Contact Center Location Dhaka,BD Organization Name Customer Service Role/ Department Overview Job Responsibility
    Provide one-stop quality information Service over phone to ensure positive customer experience. Be updated with the Value Added Service/ Info service of Grameenphone Proactively aware/inform customers regarding our products/service Capture customer insights and escalate critical issues / complaints and provide timely feedback Maintain targeted KPI on a regular basis Show respect towards customers, colleagues and company by a smiling and positive impression

    Education & Experience Requirements


    Undergraduate Level Student (0 to 90 Credits) or equivalent

    Special Skill Requirements



    true

    Effective communication skills Positive service mindset with helping attitude Ability to work under pressure Flexibility Basic computer literacy and knowledge in office applications

    Skills

    Skill No results found.

    Minimum Level

    Maximum Level

    Desirability

    Top of Form

    JavaScript enabled browser required.

    Description

    Вам также может понравиться