Joanne Waldron 2049 Brown Ave A-23 Bensalem, Pa. 19020 267-523-5923 jw13437f4@westpost.

net Objective To obtain a position that allows me to challenge my knowledge and experience . I am eager to learn new tasks and quickly master them . Qualifications Experience in all phases of retaining customers with personal care . I have expe rience in Microsoft word, excel. I have excellent problem solving skills and res earching skills. I had developed contacts and have acted as liaison with other f acilities . Education Audubon High School, Diploma 1979 Philadelphia School of Printing , Associates Degree 1982 Experience Express-scripts, Customer Service Advocate 09/2006 - 12/2010 Duties : Dispatched and expedited orders, input and filled scripts , receive wal k in orders from drop off customers. Scheduled delivery dates for medications th at shipped on ice. Researched warehouse returns from post office and input repla cement orders for damaged meds returned. Position was lost due to plant closing . Lowes Home Improvement , Customer Service Associate 4/2006 - 8/2006 Duties : Head cashier and service associate for all areas of the store . Managem ent of customer service desk , rented equipment , returns and credited card paym ents. Commerce Bank , Assistant Head Teller , Weekend Supervisor 05/2002 - 01/2006 Duties : Assistant to head teller , vault, atm settlement , penny arcade settle ment . Was being cross-trained for csr platform , all teller line services , coa ched new trainees and made money shipments. PNC Bank , Bank Teller 02/2001 - 05/2002 Duties : Cashed checks , deposits , atm settlement , all teller lines services . Cross sold products answered phones and did lobby . Northeast Auto Outlet , Service Coordinator 12/1999 - 02/2001 Duties : Answered phones, made service appointments made calls for special order ed parts and sent out recall letters.