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DALE COURINGTON 84 Lee Road 297 (334)297-6694 - Home Smiths, Alabama 36877 (706)464-0958 - Cell dc17b5300@westpost.net william.courington@iraq.centcom.

mil Career Summary Impact player; extensive experience in leading and managing large teams; develop ing initiatives; strong customer relationship management and negotiating skills; highly analytical; sound decision-maker; adept in identifying issues, solving d ifficult problems and getting great results; success leading diverse teams and i mplementing solutions. Core Competencies * Leadership * Program/Project Management * Analytical Skills * Attention to Detail * Financial/Budget Management * Problem Solving * IT Systems Development * Previous TS/SCI Security Clearance * Relationship Management * Active Secret Security Clearance * Written and Oral Communications * Skilled with Microsoft Office Applications PROFESSIONAL EXPERIENCE ADVISOR 2010-2011 IRAQ TRAINING AND ADVISORY MISSION (MNSTC-I), UNITED STATES FORCES-IRAQ (USF-I), DYNCORP INTERNATIONAL, BAGHDAD, IRAQ Advisor to the Government of Iraq (GoI), Ministry of Interior (MoI), Deputy Assi stant for Financial Affairs, Director General for Planning and Tracking, and Dir ector General for Contracts to support operations, training, administration and IMO requirements. * Conduct Key Leader Engagements (KLE) within the Ministry of Interior to promot e professional development training both regionally and within the USA. * Partner with key leaders on the development, planning and execution of trainin g programs that support mission essential capabilities. * Synchronize efforts of DoD personnel, joint staffs and Ministry of Interior ke y leaders to execute all required tasks to support training. * Work with travel, and finance personnel for payment and movement of students. * Coordinate support requirements for Naval Postgraduate School mobile training teams. * Developed and executed the plan for the first computer class room within the M inistry of Interior providing IT training for staff personnel supporting 550,000 employees Iraq wide. * Manage IT requirements for the office. SENIOR BUSINESS ANALYST SYNOVUS TECHNOLOGIES, INC., Columbus, Ga. 2008-2009 Have used the software development life cycle to conduct proactive analysis, ide ntify courses of action and develop requirements to improve efficiency and effec tiveness of business processes in a Financial Holding Company. * Produced scope documents, use cases, requirements documents and process flows to support enterprise-wide projects. * Developed business process requirements, as well as business rules and policie s required to implement the first of its kind back-end process to support a new on-line payment system (Secure Vault Payments). o Secure Vault Payments is a new payments system that allows consumers to make on-line e-commerce transactions safer and more convenient. * Lead research and team efforts to develop a process for monitoring enterprise risk for senior management. * Developed a secure online password delivery process for online web access for businesses. SENIOR BUSINESS ANALYST

TSYS, INC. (Total System Services, Inc.), Columbus, Ga. 2000-2007 Managed Information Technology program and project requirements for MasterCard I nternational. Responsible for reviewing and producing IT business system and ope rational process requirements to support interchange qualification mandates from MasterCard International, MasterCard Europe and Visa. Directed the interaction, planning and decision making efforts to support association compliance and regu latory requirements enterprise-wide. Actively participated and lead Customer Ser vice calls at various intervals of the project to offer industry knowledge, syst em expertise, support, and recommendations. * Lead the IT development and implementation of a new credit card qualification platform to support Debit Card transactions as a result of a court-mandated sett lement between merchants and the credit card associations. o Flawless implementation. Entire development completed in 90 days. * Managed, planned and coordinated the software development project to convert t he Europay International credit card processing system to the NEW MasterCard Int ernational processing system. * Developed the strategy and directed the team responsible for converting the ma inframe credit card qualification process to the Global Clearing and Management Processing System with the following results. o Implementation plan adopted as a model for other conversions. o Recognized by senior management as the company's most successful conversion in 17 years. o Actively participated in customer service conference calls at various interv als to offer industry knowledge, system expertise, support, and recommendations to clients and team members. * Interact with clients to provide customer service, document business processes and identify customer requirements. * Assist with the development and implementation of test plans to include regres sion and unit testing in production and in a test environment. College Student 1996-1999 Bachelor of Business Administration, Computer Information Systems, Columbus Stat e University, Columbus, Georgia. Military Experience Senior leader who experienced success in an extremely competitive and demanding environment. Managed managers and directed cross functional teams responsible fo r managing operations, training, maintenance, HR and logistics. Directed plannin g and implementation of short and long term plans, policies, and procedures in s upport of corporate objectives and strategies. Managed financial resources and e nsured the development of high quality low cost solutions. Battalion Executive Officer 1994-1995 2d Battalion, 29th Infantry, Fort Benning, Ga. * Managed leaders responsible for supervising the personnel and equipment requir ed to support the training of thousands of infantry soldiers and leaders annuall y. * Managed the financial resources required to maintain facilities, training area s, vehicles and equipment required to support operations. * Training subjects included general military skills, small arms, machine guns, anti-tank, mortars, sniper and tactics. * Rater comment -Identifies problems and uses sound judgment to make decisions-. Headquarters Commandant 1993-1994 2d Armored Division, Fort Hood, TX. * Leader of a staff responsible for providing day-to-day internal administration , facilities management, individual and collective training, deployment, support , and security of Division headquarters personnel. * Planned and executed the deployment, security, maintenance and life support op

erations of the Division Main Command Post. * Rater comment -Movement, establishment and operation of the Division Main Comm and Post is an example for how to do it right-. Chief of Reserve Affairs 1992-1993 2d Armored Division, Fort Hood, TX. * Provided liaison for the Resident Training Detachment (RTD), National Guard un its and Reserve units. Included negotiations between state, federal and active d uty military agencies for all aspects of training and support. * Directed development for planning and implementation of short- and long-term p lans, policies, and procedures. * Developed company commander training program for the divisions National Guard round-out brigade. * Rater comment -Meticulous attention to detail in all of his projects-, -Found answers where there were only questions-. Brigade S-3 (Division Support Command) 1991-1992 5th Infantry Division, Fort Polk, La. * Leader of a staff responsible for preparing plans and coordinating resources t o support mechanized infantry division operations. * Developed the brigade training plan for preparation, training and execution of Battle Command Training Program and Division War-fighter. * Rater comments -An achiever, gets tough jobs done quickly and correctly the fi rst time-. Brigade S-1 1990-1991 5th Infantry Division, Fort Polk, La. * Leader of a staff responsible for developing plans, policies, and procedures t o support administration, personnel management, equal opportunity, community aff airs, and awards programs. * Developed and executed the plan to demobilize National Guard Units at the comp letion of Desert Storm. * Rater comment -Has the demeanor to mix with seniors and juniors alike-. Division G-3 Assistant Operations Officer 1989-1990 5th Infantry Division, Fort Polk, La. * Battle Captain; responsible for synchronizing Divisions Rear, Close and Deep B attle. * Served as Operations Officer in the Installation-Division Emergency Operation Center in support of operations in Panama and Desert Shield/Storm. * Developed new Company Commanders training program recognized by senior managem ent as being the best they had ever seen. * Rater comment -When I want a tough job done right, in a short amount of time, I look for Dale Courington-. EDUCATION * Bachelor of Business Administration, Computer Information Systems, Columbus St ate University, Columbus, Georgia, 1999: o Senior thesis selected for publication with Allied Academies. Paper presente d at the Allied Academies, Int`l Meeting, Myrtle Beach, SC. * Command and General Staff College (Military Intermediate Level Education (ILE 4), Fort Leavenworth, Kansas, 1992.

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