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Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Click on the Start button and select Run. 2. Type in ncpa.cpl and click OK.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Right click on Wireless Network Connection and select Properties.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Click on the Wireless Networks tab and click Add....

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Enter UWS in the Network name (SSID): field. 2. Select WPA2 from the Network Authentication: pull-down menu. 3. Select AES from the Data encryption: pull-down menu.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Click on the Authentication tab. 2. Select Protected EAP (PEAP) from the EAP type: pull-down menu. 3. Make sure the checkboxes below are unchecked. 4. Click on the Properties button.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Place a check in the box beside Thawte Premium Server CA in the Trusted Root Certification Authorities: list. 2. Select Secured password (EAP-MSCHAP v2) from the Select Authentication Method: pull-down menu. 3. Make sure Enable Fast Reconnect is not checked. 4. Click on the Configure... button. 5. Make sure that Automatically use my Windows logon name and password (and domain if any) is unchecked.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Click OK until you get back to the Wireless Network Connection Properties window. 2. If HowtoConnectToWireless is in Preferred networks list, select it and click on Remove. 4. Click OK.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. click on the Wireless Network Connection baloon. 2. Enter your CCID in the User name: field. 3. Enter your CCID password in the Password field. 4. Click OK. Nothing needs to be entered in the Logon domain: field.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

You are now connected to the network! From now on, you will automatically connect to UWS whenever your computer is in range. You will have to sign in with your CCID and password whenever you connect.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Right click on the Network icon in the System Tray and select Open Network and Sharing Center.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Click on Manage wireless networks.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. If UWS or HowToConnectToWireless is in your list of wireless networks, remove them before continuing. 2. Click Add.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Choose Manually create a network profile.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Enter UWS in the Network name: field. 2. Choose WPA2-Enterprise from the Security type: pulldown. 3. Choose AES from the Encryption type: pulldown. 4. Ensure Start this connection automatically is checked off and all other boxes are unchecked. 5. Click Next.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Click Change connection settings.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Click the Security tab. 2. Ensure the network authentication method is set to PEAP. 3. Make sure the box is checked beside Remember my credentials..." 4. Click the Settings button.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Check the box beside Thawte Premium Server CA in the list. 2. Ensure EAP-MSCHAP v2 is selected as the Select Authentication Method. 3. Click the Configure... button. 4. Uncheck the check box and click OK on all open windows.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Click Additional information is required to connect to UWS. 2. Enter your CCID and password.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Click Public network to select it as the location. 2. Click the Close button to complete the setup.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Right click on the Network icon in the System Tray and select Open Network and Sharing Center.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Click on Manage wireless networks.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. If UWS or HowToConnectToWireless is in your list of wireless networks, remove them before continuing. 2. Click Add.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Choose Manually create a network profile.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Enter UWS in the Network name: field. 2. Choose WPA2-Enterprise from the Security type: pulldown. 3. Choose AES from the Encryption type: pulldown. 4. Ensure Start this connection automatically is checked off and all other boxes are unchecked. 5. Click Next.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Click Change connection settings.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Click the Security tab. 2. Ensure the network authentication method is set to PEAP. 3. Make sure the box is checked beside Remember my credentials..." 4. Click the Settings button.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Check the box beside Thawte Premium Server CA in the list. 2. Ensure EAP-MSCHAP v2 is selected as the Select Authentication Method. 3. Click the Configure... button. 4. Uncheck the check box and click OK on all open windows.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Click Additional information is required to connect to UWS. 2. Enter your CCID and password. Leave Logon domain: blank.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Click Public network to select it as the location. 2. Click the Close button to complete the setup.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Click on the Airport status menu icon on the right side of the Apple menu bar. Choose Open Internet Connect... from the menu.

From the File menu, select New 802.1X Connection.... If it is greyed out (such as in the screenshot), proceed to Step 2b.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

If you cannot create a New 802.1X Connection, click on the 802.1X icon already created in Internet Connect, and under the Configuration menu, choose Edit Configurations....

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Click the + symbol to create a new configuration. Enter UWS as the description and ensure that the Network Port is set to AirPort. Enter your CCID as the User Name and the appropriate password. Set UWS as the Wireless Network, and ensure that only TTLS is checked off in the Authentication list. Then click the Configure... button.

Select PAP as the TTLS Inner Authentication and set the Outer Identity to anonymous. Then press OK. Press OK again to finish creating the UWS connection.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Press the Connect button to connect to the network.

If this is your first time connecting, you will be prompted to verify the certificate. Click on Show Certificate and check the box that says Always trust... . Click Continue and you are now connected to the network.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Click on the Airport status menu icon on the right side of the Apple menu bar. Choose Open Network Preferences... from the menu.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Click AirPort in the left hand column. Click Advanced.

Click on 802.1X. Click on the + and select Add User Profile from the pull-down menu. Name the new profile UWS.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Enter your CCID in the User Name field and your CCID password in the Password field. Choose UWS from the Wireless Network pull-down menu. Ensure PEAP is the only protocol checked. Click on the OK button.

Select UWS from the Network Name pull-down menu.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

If this is your first time connecting, you will be prompted to verify the certificate. Click on Show Certificate and check the box that says Always trust... Click Continue.

Mac OS X will ask you for your local computer's username and password twice.

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Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

The second request will appear behind the certificate window; drag it down to see it. Click OK after entering your username and password. You are now connected to the network.

Right click on the network manager icon and select Edit connections

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

On the Wireless Tab, select Auto UWS and click Edit. If Auto UWS is not listed, click Add to create one and then click Edit.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Enter UWS in the Connection name: field. 2. Enter UWS in the SSID field. 3. Ensure that Infrastructure is selected in the Mode: pulldown list. Ensure that automatic is selected in the MTU: list. 5. Click on the Wireless Security tab.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Select WPA & WPA2 Enterprise from the Security: pull-down menu. 2. Select Protected EAP (PEAP) from the Authentication: pull-down menu. 3. Select Version 0 from the PEAP Version: pull-down menu. 4. Select MSCHAPv2 from the Inner Authentication: pull-down menu. 5. Enter your CCID and CCID password in the User Name: and Password: fields. 6. Click on the CA Certificate field.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

1. Open the folder named etc. 2. Open the folder named ssl. 3. Open the folder named certs. 4. Single-click Thawte_Premium_Server_CA.pem and click Open.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Click on the network manager icon and connect to UWS.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

UWS Authentication requires at least Version 2.0 of the Ipod / Iphone software. You can check your version from the the home screen by clicking Settings - General - About. If you don't have at least version 2.0 you will need to purchase it IPod TouchIPhone

Choose Settings from your home screen. In Settings, click on Wi-Fi.

Click on UWS from the list of wireless networks. Note: Clicking the blue arrow to the right of UWS will open

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

the advanced settings. Don't change the default settings.

Enter your CCID and Password. This is the same username and password that you use for Webmail and Beartracks.

Click Accept to accept the security certificate.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

You should now be connected to UWS. In the future, you will automatically connect to UWS if is available.

Doing a network reset sometimes fixes connection problems. From your home screen Click Settings - General Settings. Note: A network reset will delete all of your other wireless networks. After the reset you may need to re-enter your username and password for these networks. From General Settings click Reset - Reset Network Settings. Click the Red Reset Network Settings button when prompted.

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02/12/2010 02:41 p.m.

Helpdesk - Setup Entourage

http://helpdesk.ualberta.ca/UWS/uws/plaintext.php

Go back and try Part 1, UWS should now work.

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