Types of managers

1 Module 07-Types of managers

Manager

 Person who supports and

is responsible for the work
of others
 Responsible for achieving
organizational goals
through the efficient and
effective use of company
resources.

2 Module 07-Types of managers

 Types of managers
(management level)

 Top managers - responsible for performance

of the organization as a whole or of one of its
major parts; guide the organization’s
interaction with its environment
 Middle managers – oversee the work of large
departments or divisions; responsible for
lower-level managers and sometimes for
operating employees
 Team leaders or supervisors – report to
middle managers and directly supervise non-
managerial workers or operating employees

3 Module 07-Types of managers

 Types of managers
(management level)
TOP

Middle Middle Middle Middle

FL FL FL FL

4 Module 07-Types of managers

 Types of managers
(scope of activities)

 Functional managers - responsible for

just one organizational activity, such as
finance or human resources
management
 General managers - responsible for
complex multi-functional units of an
organization (i.e. the whole company or
a subsidiary)
5 Module 07-Types of managers
 Types of managers
(scope of activities)
GM

VP-Mktg VP-Prod

Senior sales Senior sales Production Production

manager manager manager manager

JSM JSM JSM JSM FM FM FM FM

6 Module 07-Types of managers

 Types of managers
(according to work activity)

 Line managers – directly contribute to

the production of the organization’s
basic goods or services
 Staff managers – use special technical
expertise to advise and support line
workers

7 Module 07-Types of managers

 Basic managerial skills
 Technical skill - the ability to use the
procedures, techniques, and knowledge of a
specialized field
 Human skill - the ability to work with,
understand, and motivate other people as
individuals or in groups
 Conceptual skill - the ability to coordinate
and integrate all of an organization’s interests
and activities.

8 Module 07-Types of managers

 Managerial level and skills

Relative skills needed for effective

performance at different levels of management

Top management CONCEPTUAL

Middle management HUMAN

First-line management TECHNICAL

9 Module 07-Types of managers

 Effective vs successful managers
 Fred Luthans and associates studied more
than 450 managers
 “Do managers who move up most quickly
in an organization do the same activities
and with the same emphasis as managers
who do the job best?”
F. Luthans, “Successful vs. Effective Real Managers,” Academy of
Management Executive, May 1988, pp. 127-32; and F. Luthans, R.M.
Hodgetts, and S.A. Rosenkrantz, Real Managers (Cambridge, MA: Ballinger,
1988)

10 Module 07-Types of managers

 Activities of effective vs
successful managers

11 Module 07-Types of managers

Effective vs successful managers

 Successful managers do not give

the same emphasis to the four
activities as do effective managers
 Promotions are not solely based
on performance
 Social and political skills play an
important role in getting ahead in
organizations

12 Module 07-Types of managers

The manager, the skills, the job
Level Skills Activities
CONCEPTUAL & PLANNING
HUMAN & ORGANIZING
Top
BALANCE BALANCE
Middle
TECHNICAL & LEADING &
HUMAN CONTROLLING
First-line

13 Module 07-Types of managers