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Contents
History of pizza hut Vision and mission Competitors Product line Launch in India Swot analysis Porters five force model Ansoff matrix Key success factor Future plans Source of information
History
1958-Frank and Dan Carney open the first Pizza Hut in Wichita, Kansas. 1972 -1000 restaurants are open throughout the USA. 1977-PepsiCo bought Pizza Hut. 1980-Pan Pizza was Introduced 1986-By now, there were 100 restaurants in the UK and 5000 world wide. 1988-The UK's first delivery unit was opened in Kingsbury, London. 1992-There were 9,000 restaurants in 84 countries 1994-10,000 Pizza Huts were open for business. 1997-PepsiCo decided to focus on their drinks business. As a result, Tricon Global Restaurants was born, creating the largest restaurant brand in the World. Tricon became the partner company with Whitbread. The Sicilian Pizza was launched in the UK, where there were 277 restaurants and 100 delivery 2000-Pizza Hut introduced The Edge, a thin pizza with toppings all the way round the edge. 2005-The 4forALL was launched. Over 600 restaurants were open in the UK, 70 of them as Franchise units. 2008-We bought Godfather's Pizza in Ireland with 28 stores. We also launched our Pepperoni Stuffed Crust & Garlic Crust pizzas, larger 4 for ALL and a new range of Tuscani pastas in the UK.
courteous and helpful service on time all the time. Every customer says, "I'll be back!" We are the employer of choice offering team members opportunities for growth, advancement, and rewarding careers in a fun, safe working environment. We are accountable for profitability in everything we do, providing our shareholders with value growth.
to make the people know that for all the eating items they desire to eat can be made available in minimum time without our effort excluding money
Vision :
MAJOR COMPETITORS
Domino's Pizza Papa John's
Little Caesar's
Price range(rs)
39-265 75-350
Pizza hut
dining, Domino's for delivery. But there's quite a bit of crossover. Domino's has been renovating its takeout storefronts to add eat-in tables and now does up to 40% of its business in some locations that way. Pizza Hut claims as much as 50% of sales from delivery in some stores, and ten of its outlets are takeout only. Pizza Hut boasts 30% year-over-year sales growth in India; Domino's says its is 55%
Contd.
Domino's are not a restaurant player.
At Pizza Hut you get table service. You get to order
PRODUCT LINE
Pan The Italian Cheesy Bites Stuffed Crust Thin Tortilla Pizza Delicious Margherita pizza Tuscani Traditional Lasagne* Spinach & Ricotta Cannelloni*
Salmon Pasta Bake Tomato & Mozzarella Mezzaluna* Tagliatelle alla carbonara Chicken & Mushroom Pasta Bake Tori's Tomato Pasta Bake Arrabiata
by opening a dine-in restaurant at Bangalore in 1996. The pizza franchise soon expanded itself in India and now has the KFC brand beneath its umbrella. The fast food franchise was the first international fast food firm to make an entry into the Indian scene and has thus pioneered the Indian pizza market. The menu provided at the Pizza Hut franchise is that of a complete meal. Customers are considered as honoured guests at the fast food franchise and are treated accordingly. It is the customer satisfaction provided by the specialty food franchise that enabled it to position itself at the top of the Indian fast food market. The fast food franchise also ensures that it adds an Indian touch to all the varieties of pizzas that it makes
Performance in India
Pizza hut is believed to have close to 50% market share of
the organized pizza retailing segment in India. According to the article Financial Express, the market size of the pizza segment is around US$ 87 million and currently growing at the rate of 15 per cent to17 per cent per annum. According to Pizza Hut sources, most of their outlets are financially successful, encouraging further expansion. In India, the average investment for each outlet is US$ 275,000-335,000and is borne by the franchisee.
SWOT ANALYSIS
strength weakness
opportunity
threat
Strengths Part of the largest restaurant chain in the world Over 20,000 franchises around the world Brand leader in the UK Innovative range of pizzas under one roof Famous television advertising Food attracts people of various ranges from young to old. Sound financial situation and international turnover. offer full service and delivery service Pizza Hut sits on top of global full-service restaurant tree Weaknesses Loyal customers are feeling that the satisfaction of the pizzas is declining. While Novak said Pizza Huts expansion into China is going exceedingly well, there is battling problems in New Zealand and Australia. There are complex computer systems and internal conflicts from franchisees. There is a lack of an organic pizzas, which will limit the target market Pricing strategies
Competitive rivalry
Degree of rivalry
It can either be low-level or high level Competition is high, though market is wide.
pricing.
Ansoff Matrix
Ansoff Matrix shows the main strategic options available to firms. The best option for Pizza hut is to introduce new products in existing market. So this firm should follow a product development strategy. This may involve substantial modification of or additions to its present product range, which in turn might require extensive research and development. So Pizza Hut can introduce a new Pizza with different toppings in order to widen their product range.
Also as Pizza Hut lead this market segment they have the money to indulge in research and development. We feel that Pizza Hut should not follow the strategy of diversification, this is a high risk strategy as it would be very difficult for them to find a completely different product as they are un experienced and have limited skills.
Promotional strategy
Promotional strategies
Building emotional bond with customers.
Bell rang by customer when they leave Providing entertainment Organizing contest Launching pizza with Indian flavor like tandori pizza
and tama tam Diversification of pizzas Coupon to purchase Using billboard on main stream
popular brands. Developing the local supply chain. Customising product offerings
Future plans
For Pizza Hut, India is: one of
the top 5 growth markets worldwide. Future plans India: presence in 35 cities by 2005, 55cities by 2009 The expansion programme will make Pizza Hut the fastest growing western restaurant chain in India.
Source of information
www.times100.com www.marketingteacher.com www.icmrindia.org