Week 1 : Information Systems in the Digital Firm - Homework

Points 20/20

1. Which of the following choices may lead to competitive advantage (1) new products, services and business models; (2) charging less for superior products; (3) responding to customers in real time?(Points : 1)

1 only 1 and 2 2 and 3 1, 2, and 3

2. An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support (Points : 1)

decision making and control in an organization. communications and data flow. manager's analysis of the organizations raw data. the creation of new products and services.
3. The three activities in an information system that produce the information that organizations use to control operations are (Points : 1)

information retrieval, research, and analysis. input, output, and feedback. input, processing, and output. data analysis, processing, and feedback.
4. The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its (Points : 1)

culture. environment. atmosphere. values.

5. The average number of tickets sold daily online is an example of (Points : 1)

input. raw data. meaningful information.

output.
6. Networking and telecommunications technologies, along with computer hardware, software, data

management technology, and the people required to run and manage them, constitute an organization's (Points : 1) data management environment. networked environment. IT infrastructure. information system.
7. Lower global costs of labor have (Points : 1)

Left many highly skilled technical employees unemployed. increased the demand for local labor. created a whole new set of skilled jobs in industrialized nations. allowed skilled employees to move into management positions.
8. What's new in MIS? (Points : 1)

Mobile platforms that compete with PCs Virtual meetings Cloud computing platforms All of the above
9. Key corporate assets are (Points : 1)

intellectual property, core competencies, and financial and human assets. production technologies and business processes for sales, marketing, and finance. knowledge and the firm's tangible assets, such as goods and services. time and knowledge.
10. Engineers, scientists, or architects who design new products or services for a firm belong to which level of a business hierarchy? (Points : 1)

Middle management Production workers Knowledge workers Data workers

11. What is the difference between the Internet and cloud computing? (Points : 1)

None they are the same. They are not related. In cloud computing, both information and function are moved to the Internet. Cloud computing applications do not use browsers.
12. An exponential rate of innovation means that (Points : 1)

the number of new innovations increases linearly. innovation occurs as described by Moore's law. as much progress is made in 10 years as the previous 20. All of the above
13. In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is (Points : 1)

middle management. service workers. production management. operational management.

14. The term "management information systems" designates a specific category of information systems serving (Points : 1)

integrated data processing throughout the firm. transaction process reporting. employees with online access to historical records. middle management functions.
15. To monitor the status of internal operations and the firm's relations with the external environment, managers need _____ systems. (Points : 1)

decision support knowledge transaction processing management information

16. Which systems are typically a major source of data for other systems? (Points : 1)

Transaction processing systems Management information systems Executive support systems

Decision support systems

17. Decisions that are unique, rapidly changing, and not easily specified in advance are best suited to which type of system? (Points : 1)

Management Transaction processing Executive support Decision-support

18. Which systems are especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance? (Points : 1)

Management information systems Transaction processing systems Decision-support systems Knowledge management systems
19. Which systems are designed to span functional areas and focus on executing business processes across the firm? (Points : 1)

Decision-support systems Management information systems CRM Enterprise applications

20. Today's companies need fewer levels of management because (Points : 1)

workers need less supervision. information systems make daily management decisions. the average worker has more extensive training. the increased flow of information throughout the organization supplants one of the traditional roles of management.