Questionnaire

Name: Age: Sex: ( Male/Female)

Contact No. E-Mail Id:-

Q. 1 Do you use lakme products (Brand ) for Cosmetics? * Yes Q. 2 For which Purpose you usually use lakme products? *Eyes *Face *Lip Colour *Nail Enamel * No

Q.3 For How long have you been using the lakme Brand? * Less than a year * 2 year * More than 5 year Q. 4 DO you think lakme provides quality products to its customers? * YES * Cant say Q.5 What do you think is the main reason for your use of lakme products? * Price * Quality * promotipn * Variety * Availability * NO * 1 year * Less than 5 year

Q.6 Any Problems you faced while using it ? * Yes (Specify * No

Q.7 State your level of satisfaction / Dissatisfaction with regard to the products from lakme? * Level of Dissatisfaction 10- 20 Dissatisfaction 20-40 *Level of Dissatisfaction 40-60 dissatisfaction 60-80 * Level of

*Level of

Q.8 what other products would u like to see from the lakme Brand? State any.. *1 *2 Q.9 what changes you would like to see in lakme products? * More Products Range Shades * Better Packaging Q.10 Will you recommend lakme products to others? *yes * No * More

*All the above

Q11 Do you think that lakme provides you with an option of healthy long lasting and Harmless make up answer with a Statement? Q.12 would you continue to buy lakme Products even if there is increased to say up-to 10-15%?