Questions for MIS Test 1 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.

21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 6 Major Objectives of IS 4-step method for business problem-solving 3 Dimensions of IS 4 Steps to Problem-Solving Activities in IS (Input, Processing, Output, Feedback) 5 Basic entities businesses must deal with 4 Basic functions in a business Senior, Middle, Operational Management TPS, DSS, ESS Enterprise applications Intranet/extranet Collaboration Function of IS IT Department; what it consists of Business environments internal, external, global, immediate Porters Competitive Forces Model 5 elements 5 Ways IS help companies compete Value Chain Model Primary/Support Activities Value Web Synergies Core Competency 4 ways IS can enhance quality Business Process Management steps(5) Network Economics Disruptive Technologies first movers/fast followers Global Business Strategies(4) 4 Different Business systems centralized, duplicated, decentralized, networked Total Quality Management IT infrastructure (5 elements) Computers (3 types) Client/Server Computing Types of Servers(2) tier, 2-tier Storage Technologies (4) Input Technologies Output Technologies Scalability Total Cost of Ownership Direct, indirect, hidden Outsourcing Globalization

Q: Hardward and software used to transfer data in an organization is called: A: data and telecommunications technology Q: Legal and regulatory compliance is an example of the ________ dimension of business problems A: People Q: Globalization allows: A: Businesses to sell their products on a global scale Q: Software used to apply the computer to a specific task for an end user is called: A: Application Software Q: How have Porters Five Forces been affected by the emergence of the Internet? A: 1. Traditional competitors (expand) 2. New market entrants 3. Substitute Products 4. More suppliers 5. More customers (explain what each does)