SHARON A PAGE 400 N FORD AVENUE #1 WILMINGTON, DE 19805 (302) 984-0198 (HOME) (302) 887-6918 (CELL) E-MAIL: RAINYDAYS828@MSN.

COM

SUMMARY

A seasoned professional seeking a challenging position with growth opportunities that will utilize my excellent organizational skills, problemsolving skills, and inter-personal communication skills. Personal contact with a variety of people is a plus.
PROFESSIONAL EXPERIENCE

January 2012 April 2012 HOPE Commission Intern Wilmington, DE

Wrote abstract about the reentry conference for the HOPE Commissions website. Assist with the preparation of the reentry centers operations manual. Assisted in planning and promoting the reentry conference.

Mediation/Arbitration Officer Family Court October 2008 - Present Wilmington, DE

Conduct mediation session with petitioner and respondent to define issues, assess relief sought and negotiate mutually acceptable terms; prepares orders stating conditions of the parties agreement. Mediate emergency petitions to obtain temporary agreement; prepares report to judge when an agreement is not reached by describing issues, parties positions and recommendations for appropriate action. Act as a hearing officer for delinquent/criminal complaints; conduct fact-finding session with parties involved and imposes appropriate conditions to provide for restitution and prevent repeated offenses; follows up with parties involved to insure compliance with court order.

Social Services Specialist III/ Juvenile Risk Assessment Coordinator August 2002 October 2008 Prepared adult case files for bail reviews for both criminal and civil matters

Prepared juvenile case files & deciphered juvenile criminal history for the accurate completion of the Risk Assessment Instrument (RAI) Interviewed parents in the absence of DSCYF liaisons to determine appropriate placement of juveniles

Managed civil calendars and completed scheduling of cases for mediators, commissioners, and judges Assisted litigants with filing of all incoming petitions, such as Protection From Abuse, Custody, Guardianship, Child support, etc. Researched case files, records, databases and other information sources to insure accuracy of case data to resolve discrepancies Attended hearings and proceedings to provide files, records and case information to judicial officers

EDUCATION

Anticipated Graduation May 2012 Wilmington University Masters in Human Service Wilmington, DE 2007 Springfield College Bachelors of Science Human Service Wilmington, DE Criminal Justice Concentration 1988-1989 Correction Training Academy Correctional Practices New York City, NY
ADDITIONAL EXPERIENCE

and

Procedures

Sept 1998 April 2002 Wilmington Trust Company Administrative Assistant Supported Vice President and Department Manager in Employee Benefits and Recordkeeping Units by performing the highest level of administrative tasks January 1998-September 1998 OfficeTeam Administrative Assistant

Performed the highest level of administrative tasks for a wide array of senior officers, influential customers, and contacts throughout the Wilmington area

June 1997-January 1998 Rollins Leasing Information Systems Administrator

Supported Vice President by managing purchases of computer equipment, supplies, and warranties for 200 affiliated rental locations

SHARON A PAGE 400 N FORD AVENUE #1 WILMINGTON, DE 19805 (302) 984-0198 (HOME) (302) 887-6918 (CELL) E-MAIL: RAINYDAYS828@MSN.COM through out the US December 1988-April 1997 Department of Correction Correction Officer New York City

Supervised and managed the care, custody, and control of convicted felons by enforcing rules and regulations set forth by the minimum standards of the institution, while ensuring the rights of inmates were not violated

AWARDS RECEIVED

Employee of the 2nd Quarter 2006 Family Court Employee of the Year 2006 Family Court Employee of the 1st Quarter 2011 Family Court References available upon request