POSITION DESCRIPTION

Position: Part-Time Services Assistant Reports To: Director /Assistant Director/ Kitchen Manage 15-30 hrs a week, not to exceed 30 hrs Job Status: Non-Exempt, Part Time Hourly The Services Assistant for the Jacksonville USO of NC Center provides administrative assistance, acts as a receptionist and tends to Caf patrons. The Assistant will also coordinate with various staff for operational support activities of the center and help with the resolution of day-to-day operational problems. Specific Responsibilities include: 1. 2. 3. 4. Responsible for helping to build relationships within the USO of NC community, be an ambassador at all times Perform general center duties to include but not limited to: Greeting patrons upon their arrival at the center. Ensuring that they log in using computer system. Serving as a caf attendant when needed. A caf attendants responsibilities include but are not limited to: o o Prepare and serve menu items. Serve as immediate supervisor to all community service personnel and SAT/NHS Students. Assigning task to these individuals to ensure that the center is maintained in accordance with the USO of NC Policy & Procedure manual. Reports all maintenance needs to Kitchen Manager or Center Directors. Assist Kitchen Manager, Center Director, and Assistant Director in outreach programs when needed.

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1. 2. 3. 4.

Check I.D. Cards to make sure people utilizing our programs are authorized. Accomplish all opening and/or closing procedures in accordance with USO of NC Policy & Procedure manual. Provides information for programs to walk-in guest in the facility. Answers phones, provides information for programs and takes messages. Makes sure that messages are given to the appropriate individuals.

General Responsibilities: Work cooperatively with others. Manages time and resources expertly. Possess organizational skills. Keeps all assigned files and work area organized. Exceptional work ethics. Use time productively and maximize efficiency. Other related duties as assigned.

THIS IS NOT A CONTRACT I have read this Position Description and I understand the duties and responsibilities of the Services Assistant.

___________________________________________ Signature Date