Transfer agency solution

The transfer agency market is constantly evolving and expanding, and must shape itself to support the ever-morphing fund industry and the growing global distribution landscape. A move to robust, high quality systems with more advanced levels of automation and straight through processing (STP) is essential to streamline costs and remain competitive in the current economic environment.

Industry challenges and trends

A changing economic climate has emphasised the important issues that transfer agents must consider to remain profitable, and these should be central to decisions regarding technology systems. In times where economies of scale and cost efficiencies are more important than ever, streamlined, state-of-the-art transfer agency systems are a necessity. Resolving issues around automation is becoming increasingly important for transfer agents. Automation reduces the need for manual intervention, reducing the risk of human error and also headcount requirements. Through automation, a wealth of efficiency and cost benefits can be achieved. Transparency of process is also a pertinent issue for transfer agents. Transfer agency systems must support the introduction of trade cut-off points prior to official fund valuation points, to combat market timing abuses, and also provide a clear timestamp and audit record of when trades entered the systems. In addition, in the pursuit of reducing costs, issues such as systems consolidation and single vendor relationships should be key considerations. Adopting a one-stop-shop approach to technology can provide transfer agents with significant cost savings and increased levels of productivity.

Australia | New Zealand | Hong Kong | Thailand | Luxembourg | United Kingdom | Poland | South Africa

F ina ncial so ftwar e sol u t i on s t hat del i v e r

Business concerns
There are a number of business concerns in the transfer agency industry. Some of these include: Accommodating all communication methods Demand for speed to market for new product initiatives Support for global product in local markets Reduction in non-core satellite applications, supporting administration functions (Spreadsheet, Access) Increase administration efficiency as margins are squeezed

Our solution
Bravura Solutions transfer agency solution is a proven comprehensive application for the support of retail and institutional transfer agency administration. It is fully multi-lingual and multi-currency, with integrated FX processing. Designed as a global platform, the solution supports the transfer agency businesses of management companies across the UK, Luxembourg, Ireland and Channel Island domiciles. Our transfer agency solution facilitates efficient administration, and is highly parameterised to provide the flexibility required for the global distribution of funds. We provide a complete solution for transfer agents both for retail and for institutional products. Bravura Solutions is committed to supporting the businesses of our clients for the long term by ensuring that the application is continually updated to meet regulatory and industry changes. A full software hosting service is available which includes infrastructure support, database administration and provision of disaster recovery facilities.

Global Workstation

CRM

Internet Front End

Message Hub

Money Market Funds Investment Trusts Equities Cash CTFs

SICAVs/SICAFs and FCPs OEICS UCITS Unit Trusts PAIFs ISAs

Tr a n s f e r A g e n c y A d m i n i s t r a t i o n E n g i n e
Currency Management Whole of Market Access (DASS) Eletronic Payments (SWIFT/BACS/ACH) Image and Workflow

Transfer agency solutions

Features
Fully multi-currency and multi-lingual Fully multi-currency, providing integrated FX processing for dealing, initial commission, retrocessions and distributions Reporting currencies can be specified at both investor and portfolio level, and can be used for valuations and statements User interface is multi-lingual allowing users to select language preference Able to specify preferred language, at investor and portfolio level, and this is carried through to the print stream to facilitate multi-lingual reporting Investor centric Investor centric approach is advantageous when handling nominee investors Supports a single investor record, with the ability for each investor to have up to 9999 portfolios, allowing multiple user defined products to be sold to a single investor with efficient administration and consolidated reporting Integrated Customer Relationship Management (CRM) Allows call centres to provide a high quality service, incorporates a CRM module that displays a complete picture of the investor on a single screen, as well as providing task management and tracking of enquiries Data segregation Transfer agency is an increasingly global business; funds which are domiciled in one market may be sold into 20 or more markets around the world. Our transfer agency solution fully supports this through providing: Configurablefront ends that provide servicing and transactional support for all actors in the distribution and administration of mutual funds and related instruments The ability to define hierarchies of distributors and IFAs as well as remote service centres Full data segregation ensuring that each actor (e.g. Distributors, IFAs, Investors and Administrators) only has access to data that is appropriate to them STP focus Recognising the need to undertake administration efficiently and support the array of distribution models utilised in the market, has a comprehensive STP focus Built on web service architecture, can be integrated into our customers corporate systems, providing batch and or real-time access The financial messaging platform is integrated into the transfer agency system, providing support for the industry standard interfaces out of the box

Transfer agency solutions

Business benefits
Efficiency through shared future developments across user group, full STP messaging support for orders and payments, and ability to integrate to corporate applications Flexibility through deployment across LAN, WAN or internet Single platform can be accessed by back office administrators, service centers, distributors or investors, and can administer internal and external funds on a single platform Scalable to support bespoke transfer agency players, as well as the largest third-party administrators Complete end-to-end solution with modular components Access to a support team with vast knowledge base of the transfer agency market

Our transfer agency solution is called Rufus.

About Bravura Solutions

Bravura Solutions Limited is a publicly listed company and leading global supplier of superannuation/pension, life insurance, wrap platform, investment, transfer agency, portfolio administration, financial messaging and eBusiness applications. We stand at the forefront of our industry; setting the benchmark for innovative, high quality technology applications, service and support. With over 20 years of experience in developing and maintaining large scalable financial systems, we support more than 180 financial institutions globally, with a range of clients in Australia, New Zealand, the United Kingdom, Western Europe, Poland, Asia and South Africa. For more information, please email info@bravurasolutions.com or contact your local office.

bravurasolutions.com
Australia | New Zealand | Hong Kong | Thailand | Luxembourg | United Kingdom | Poland | South Africa