Hiring Worksheet

Directions: Use this form to identify the specific team behaviors, technical capabilities, and job behaviors needed for this position. Position Title: ______________________________________________ A. What unique or specific qualities/elements are important elements of this job?

B. Which two have the most impact on the work that falls within the responsibilities of the position?

C. What are the three most important behaviors that an incumbent should possess to excel in this position? Circle which questions you are going to ask. Write the candidates answers after each question: Ask the candidate to describe him/herself. 1. What is important to you in looking for a new position?

2.

What made you answer our advertisement? Why do you want to work for us?

3.

Why did you leave your last position? (or why do you wish to leave?)

4.

What responsibilities do you enjoy in your present position?

5.

What are you most proud of in your career?

6.

In your work experience, have you had any frustrating circumstances and how did you handle them?

7. 8.

What do you feel you would contribute to our business? What work-related goals or objectives have you established?

9.

What do you feel are your weaknesses? What are your strengths?

10.

(Caring) Tell me about a time when you had to deal with an irritated customer. What did you do? How did the customer respond? What was the end result? or Give me an example of a time you did something for a customer that turned a bad experience for them into a good one. What happened? How did you feel?

11.

(Enthusiastic) Tell me of an instance when you felt very excited about your work. In this case what made your work so satisfying? When your work becomes boring or routine, what do you do?

12.

(Principled) Describe a time when you had to deal with a work-related conflict, problem, or dilemma? How did you handle it? What was the outcome? How good are you in this kind of situation? What general advice would you give to others in handling such matters?

13.

(Responsibility) What is the most significant change or new idea you have ever suggested to your employer? How did you go about doing it? What was the outcome? If you could do it over, what would you do differently?

14.

(Continuously Learning) What is the biggest mistake you have ever made in your work? (Or what is the most important "discovery" you have ever made on the job?) What did you learn from this experience? Under what conditions do you learn best? In what aspects of your work do you need to improve most?

15.

(Team Player) Describe a time when you were a part of a well-functioning group or team. What made it so effective? How did you contribute to its effectiveness? What was the worst experience? What did you gain from both experiences?

16.

(Safety-Minded) Describe a time when you overlooked safety procedures because you felt they were unnecessary. What was the outcome? What general advice would you give to others in handling this type of situation? If the same situation were to occur again, how would you handle it?

17.

(Good Judgment) Describe a situation when you had to use your judgment to make a critical decision. How did you reach your decision? What was the outcome? If you could do it over, what would you do differently?

Additional questions to use when hiring Managers and Assistant Managers only:

18.

Tell me about any responsibility you have had for decision making.

19.

How do you set your priorities?

20.

Where do you see yourself professionally in 3 years? 5 years?

21.

How well do you handle pressure at work, such as deadlines for projects?

22.

Describe your management style?

23.

How do you go about planning and organizing your day?