CHAPTER 1 Introduction

Computer technology is in fact at its peak. Almost everything functions through the World Wide Web and Internet, from search engines, to personal sites, to social networking sites, and most especially, to business advertisements. Some businesses using manual strategies such as producing flyers and personal communication are left behind. Customers always look for innovative technologies which could make business transactions more convenient. Today, corporate websites are just around every WWWs corner The Internet supplements the traditional tools you use to gather information, Data Graphics, News and correspond with other people. Used skillfully, the Internet shrinks the world and brings information, expertise, and knowledge on nearly every subject imaginable straight to your computer. . These are capable of monitoring and increasing the productivity of a certain business, thereby giving competitive advantages. But as of present, its not enough to use static websites as advertisements which offers prospective customers the ability to browse only for information they need. This business strategy has only small advantage over manual strategies of advertising. This is why online reservation systems came into being. Online reservation systems make customers lives easier. Industries such as travel and tourism, hotels, and food use online reservation systems. The hotel benefits from this system because it requires less personnel involvement, increases and improves customer satisfaction.

I.T. Innovation

The proponents want to conduct a study towards the topic because they notice some of the hotel still not using a online reservation. The study will emphasize the effects of not using a online reservation and how a online reservation will be substituted. Therefore, the proponents purported to find out how to increase the number of customer using computerized reservation. Interaction and individual stimulation have always been linked to the technological availability of the time and place. With the transition to an information-based society, computers and transactions have evolved from manual transaction. One of the solutions or alternatives to the problems that a hotel is f a c i n g , a s y s t e m w a s b e i n g developed which can help the customer to reserve a hotel. Online Reservation system is a transaction processing system thats i n v o l v e s problem encountered during the manual Hotel the

R e s e r v a t i o n . The

Online Hotel Reservation System aims to simpl ify the manual H o t e l R e s e r v a t i o n f a s t e s t a n d a c c u r a t e . The system once Implemented it will solve the most common problems that the hotel reservation encounter.

Rational

The importance of this study perfect thing about online booking for hotels is the greater conveniences that get sitting at home on the computer, can make the total booking with a few clicks of the mouse. Also get to select from a great catalog of hotels and finally choose what actually want. Will also know exactly what are getting. Online reservation hotel websites will show all the available alternatives for hotel requirements, and even show some pictures of the hotel would be staying in.

General Objectives This study intends to create and develop a online Reservation System

Specific Objectives

1.) To lessen time consume; 2.) To save processing time; 3.) To highly integrate data; 4.) To provide better management for room reservation; 5.) To provide a fast accurately process for promoting hotel web information development system; 6.) To provide a communication of the guest through internet; 6.) To determine whether the system is te chnologically, economically and operationally feasible for implementation.

Assumption The assumption is based the technologically of the system and it will economically to the customer and it can be user friendly or operationally to the customer and also feasible for implementation. SCOPE AND LIMITATION

Scope

This

study mainly

focused

on

providing

retailing

business

web

application using online reservation system that enables businesses to track services and aims to provide accurate and reliable process in a hotel reservation. This study looked into a better impact of using technology today on how it a ffects in daily lives especially for being the customer. With these studies it can help also the beneficiaries to easily have a fast transaction.

Limitation

This program is a web base which means it will make of use of internet. Hotel Reservation System is designed through online; the customer can only pay in bank and also the customer message will be sent thru the e-mail of the customer within 24 hours.

Definition of Terms

Computer - is a general purpose device which can be programmed to carry out a finite set of arithmetic or logical operations.

Database - is an organized collection of data, today typically in digital form. The data are typically organized to model relevant aspects of reality (for example, the availability of rooms in hotels), in a way that supports processes requiring this information (for example, finding a hotel with vacancies).

Question;

1.) What are the common problems that your hotel has? 2.)

CHAPTER 2 REVIEW OF RELATED LITERATURE AND STUDIES

Foreign Studies Jeong et al. (2005) discuss the role of website quality in attracting online bookings and empirically test their proposed model with potential lodging customers. Authors indicate that information completeness and ease of use are important determinants of website quality. Schegg et al. (2002) analyze Swiss hotel websites over different criteria and conclude that they provide static information and limited transactional functions. Law and Leung (2002) Landvogt (2004) evaluates several online booking engines over 23 different criteria, like overall user friendliness, payment method, instant confirmation, reliability, and invoicing function among others. These criteria present some of systems functions and design principles discussed further in current paper. Law and Wong (2003) find the three most important factors that contribute to a successful website, according to the on-line purchasers, are secure payment methods, different price ranges for products/services, and user-friendly system. Law and Hsu (2006) assess the dimensions of hotel and room for rent websites (information regarding the reservation, facilities, contact details of the property, surrounding area and website management) and attributes...