ROLE PROFILE

Role Role Family Role Level JobCode (Source) Location Incumbent Description

Internal Audit Manager

Internal Audit Members and Ops (new role) To provide assurance on the governance, risk management and internal control of ICAEW in accordance with the IIA International Standards for the Professional Practice of Internal Auditing

Key Responsibilities
1. Contribute to the strategic development of the Internal Audit department. 2. Contribute to the development of the risk based internal audit plan. 3. Responsible for the completion of risk and compliance based internal audit reviews and ad-hoc assurance related reviews across ICAEW, identifying potential areas of control weakness and inefficiency and agreeing realistic and effective remedial action with management to improve or strengthen internal control or make efficiency savings. 4. Provide peer review of the Head of Internal audit to ensure quality standards are maintained. 5. Manage own technical and personal development, seeking support as necessary. 6. To actively contribute to the development of the department in line with new issues and best practice in Internal Audit. 7. Attend and present papers to the Audit Committee as requested from time to time. 8. Support the work of the ICAEWs external auditors, by close liaison on the results of Internal Audits, and supporting their annual audits. 9. To progressively deputise for the Head of Internal Audit.

Other Responsibilities
1. Ensure audits follow the process and meet the standards set out in the Internal Audit Manual. 2. Maintain key records for own audits to support the reporting of KPIs. 3. Distribute own audit reports to all agreed recipients. 4. Responsible for monitoring completion of actions agreed as a result of all internal audits. Includes gathering information from action owners and updating internal audit records. 5. Prepare reports on overdue actions for the Board and Audit Committee 6. Provide advice and support on interpretation of policies such as the tender policy, etc. 7. Assist the Head of Internal Audit in responding to incidents including whistleblowing, PCI DSS breaches and other similar investigations. 8. Maintain the log of PCI DSS breaches and participate in the PCI DSS working group that maintains compliance with the standard.

Competencies
Role Specific Technical Competency ICAEW ACA qualified with experience of internal audit and risk management. Good understanding of auditing practices and standards.

Good communication and persuasion skills. Ability to learn quickly, demonstrate understanding and apply knowledge and skills to new situations. Strong knowledge of accounting processes and financial controls. Good Excel and Word skills. Act Responsibly Level 2/3

Understand the environment in which your stakeholders operate and adapt approach accordingly. Ensure that processes are in place to meet agreed service standards. Be proactive in understanding stakeholder needs and identifying solutions to non-standard tasks/queries. Make suggestions of how the teams service to stakeholders could be improved. Look ahead to anticipate what stakeholders might need and plan accordingly. Proactively seek feedback from stakeholders and use this to improve services. Build partnerships with key stakeholders that maximise mutual value and benefit. Actively collaborate with other areas of ICAEW to ensure the delivery of the full spectrum of capabilities to stakeholders. Behave with integrity Level 2/3

Set and communicate high standards of behaviour and lead by example. Understand the agenda of those over whom influence is sought, anticipate potential objections and prepare your case accordingly. Consider all sides of an issue before formulating your own views. Explain complex/technical issues in a way that your audience can understand. Demonstrate flexibility of style, approach and timing when influencing others. Establish strong credibility based on honesty and consistency. Anticipate and diffuse conflict to reach agreement. Demonstrate ICAEWs values. Create effective partnerships Level 2/3 Promote team working through actively encouraging involvement and discussion in decision making. Understand the bigger picture beyond your own team/area. Share information, knowledge or resources to support the achievement of other teams objectives. Maintain focus and optimism under pressure. Work well autonomously when appropriate. Make timely decisions that enable others to achieve their targets and deadlines. Demonstrate cooperation, collaboration and partnership behaviours. Deliver the highest standards Level 2/3

Learn from success and failures to improve working practices. Ensure any complaints are fully investigated and resolved. Consult stakeholders to ensure that products and services meet high standards. Demonstrate the ability to work on complex and/or multiple projects alongside business as usual tasks. Understand external trends and developments in own and related professional areas and make recommendations on how these could be applied in practice. Ensure continuing professional development, and participate in relevant professional networks. Lead by example in demonstrating a commitment to delivering the highest professional, technical and ethical standards.

Recognise and develop the knowledge and skills required to make ICAEW successful in the longer term.