S621

Reference Cards

HTC S621

volume touch strip

5-way navigation Key

messaging quicK Key

internet explorer mobile quicK Key

Activesync Synchronization
Microsoft ActiveSync acts as the gateway between your Windows powered PC and your Windows Mobile powered device, enabling the transfer of Outlook information, Office documents, pictures, music, videos and applications from your desktop to your device. In addition to synchronizing with a desktop PC, ActiveSync can synchronize directly with Microsoft Exchange Server 2003 so that you can keep your e-mail, calendar, notes, and contacts updated wirelessly when youre away from your PC.

when to use activesync

Synchronizing Outlook e-mail, calendar, contacts, and notes with your PC. Transferring documents, music, videos, and applications to and from your PC. Downloading corporate e-mail directly from the Microsoft Exchange Server. USB Cable. Bluetooth Connection.
*ActiveSync to your PC will not work through Wi-Fi. You can still access Exchange Server e-mail through Wi-Fi.

how to connect with your pc through activesync

activesync setup
installation 1. Install the latest version of ActiveSync (version 4.2 or higher) by inserting the supplied Getting Started CD. 2. Upon completion of installation, ActiveSync will open with the Get Connected page. 3. Ensure that the device is on and connected to your PC with the USB cable. 4. Click Next after the device has been connected to your PC. 5. Once the device is connected to the computer, the Found New Hardware Wizard should recognize the device as a Generic RNDIS and then a Windows Mobile Based Device. 6. Once the computer has recognized the device, ActiveSync will open and attempt to detect the device. creating a partnership (outlook) 7. Once ActiveSync detects your device, the Synchronization Setup Wizard will automatically run; click Next. 8. Select the Outlook information you wish to synchronize (your selections can also be changed in the future); click Next. 9. Press Finish to save your settings and close the wizard.

10. ActiveSync will start the synchronization process with your device and display progress. 11. When synchronization completes, ActiveSync will show the Connected and Synchronized status. 12. All of the Outlook information you selected will be synchronized between your device and PC. 13. Schedule your sync times and amounts easily by clicking Menu > Schedule between your device and PC.

common issues and useful tips

common issues USB Connectivity Some users have had difficulty synching through USB. Things to check: Activate USB connection Ensure that USB is selected by navigating to Start > Programs > ActiveSync > Menu > Connections Switch USB port Switch to a different USB port and retry. Do not use USB hubs / docking stations Try using a USB port directly on the PC. Deactivate firewalls Turn off any software firewalls that may be running on your PC. USB-to-PC utility You can resolve USB connectivity issues through this utility. To activate, navigate to Start > Settings > Connections > USB to PC and uncheck Enable advanced network functionality. Bluetooth Connectivity Some users have had difficulty synching with Bluetooth. Things to check: Partnership Make sure there is an established partnership between your device and the PC. Device settings Make sure Bluetooth is turned on by navigating to Start > Programs > Comm Manager. Obstructions Remove any physical obstructions between the PC and device. Make sure your device is pointed to your PC. useful tips Disable firewall software. Disable VPN software. Reinstall latest version of ActiveSync. Unplug your device from the PC and reboot after ActiveSync installation. Soft reset your device. Where can I access additional support resources for troubleshooting? Microsoft Windows Mobile Help (http://www.microsoft.com/windowsmobile/help/default.mspx) HTC Wiki (http://www.htcwiki.com)
All corporate trademarks are copyrighted by the respective companies. HTC is not responsible for any errors or problems in the performance thereof. All copyrighted and copyrightable materials including, without limitation, the design, text, graphics, pictures, and other files, and the selection and arrangement (Materials) thereof are ALL RIGHTS RESERVED Copyright 2006 HTC. HTC is a federally registered trademark. 2006 HTC USA Inc. All rights reserved.

HTC S621 Best Practices

The following best practices are intended to enhance your everyday experience with this device and let you know what to expect. Valuable information such as optimal device settings, maintenance tips, and common issues are included to increase your device familiarity and satisfaction. We have also listed helpful support resources to address any further questions and additional support needs.

power / battery charging tips

battery charging To charge your device, please only use the supplied AC charger and USB cable. If your battery level is below ~10%, the device may not charge through the supplied USB cable that connects to your laptop. Please use the supplied AC charger in this case. battery-saving tips Turn off the Bluetooth feature when not in use in Comm Manager. Adjust backlight settings to shorten lighting duration. Lower key tone volumes and turn off any unwanted sound notifications. Turn on Hibernate mode by tapping the power button when phone is not in use. Turn on keypad or device lock to prevent accidental activation of device and backlight.

system capacity
system resources Running several resource-intensive applications such as Internet Explorer and Windows Media Player simultaneously can lead to slower response times and may cause the system to freeze. Some tips to avoid slow response times and freezing: When not in use, close running programs in Task Manager. To access the Task Manager, navigate to Start > Task Manager. You may close individual or all programs in Menu. Please note: pressing the x in the upper right corner minimizes but does not close the application. Soft reset the device periodically. If the device is unresponsive, please wait and do not try to open additional programs. system memory Save data on your microSD card as system memory is limited. Content on your microSD card will not be located in the same folder as data saved onto the device.

internet connectivity
edge/hsdpa Availability and speed of your EDGE / HSDPA connection may vary greatly depending on location, physical obstructions, and network traffic. The expected connection speed for EDGE is ~90-120kbps, HSDPA ~400-700kbps. Where can I access additional support resources for troubleshooting? Microsoft Windows Mobile Help (http://www.microsoft.com/windowsmobile/help/default.mspx) HTC Wiki (http://www.htcwiki.com)
All corporate trademarks are copyrighted by the respective companies. HTC is not responsible for any errors or problems in the performance thereof. All copyrighted and copyrightable materials including, without limitation, the design, text, graphics, pictures, and other files, and the selection and arrangement (Materials) thereof are ALL RIGHTS RESERVED Copyright 2006 HTC. HTC is a federally registered trademark. 2006 HTC USA Inc. All rights reserved.

Device Personalization
The HTC S621 is packed with customizable features. Sound notifications, menu icons, display pictures, and more can be tailored to your preferences. We would like to point out some popular settings other users have found useful. device personalization tips set an mp3 song as your ring tune 1. Save the MP3 file to the devices My Documents folder or microSD memory card. 2. Go to Start > Settings > Personal tab > Sounds and Notifications and the MP3 will be available for selection as a ring tune. assign a ring tune to a contact 1. Go to Contacts from the Today Screen (bottom-right). 2. Open a contact. 3. Press Menu > Edit. 4. Scroll down and press the Ring Tone field. 5. Select the desired ring tune. assign a picture to a contact 1. Go to Contacts from the Today Screen (bottom-right). 2. Open a contact. 3. Press Menu > Edit. 4. Press on the Picture field. 5. Select the desired picture. or 1. 2. 3. 4. Go to Start > Programs > Pictures and Videos. Select the picture you want to assign. Press Menu > Save > Save to Contact Select the desired contact.

change your home screen layout 1. Go to Start > Settings > Home Screen > Home screen layout. 2. Select the desired Home Screen layout. change your background picture 1. Go to Start > Settings > Home Screen > Background image. 2. Select the desired picture.

modify your date/time settings 1. Go to Start > Settings > Clock and Alarms icon. 2. Select Time. 3. Select the appropriate time zone, time, and date. Where can I access additional support resources for troubleshooting? Microsoft Windows Mobile Help (http://www.microsoft.com/ windowsmobile/help/default.mspx) HTC Wiki (http://www.htcwiki.com)
All corporate trademarks are copyrighted by the respective companies. HTC is not responsible for any errors or problems in the performance thereof. All copyrighted and copyrightable materials including, without limitation, the design, text, graphics, pictures, and other files, and the selection and arrangement (Materials) thereof are ALL RIGHTS RESERVED Copyright 2006 HTC. HTC is a federally registered trademark. 2006 HTC USA Inc. All rights reserved.

Multimedia Tips and Tricks

The HTC S621 features Windows Media Player to enrich your multimedia experience. After following several easy steps, you can take your favourite music and video clips wherever you go. The following are some useful tips to help you get started: windows media player tips transfer music and videos to your device 1. To transfer files between your device and PC, you must first connect your device via USB and then open ActiveSync. Once your device is recognized by your PC, the ActiveSync window will indicate Connected. 2. Press Explore and your devices My Documents folder window will pop up. You can drag and drop your media files from your PC to this folder and subfolders. If you would like to transfer media to your microSD card, double click the My Windows Mobile-Based Device icon and access the Storage Card folder. 3. If you would like to move a file on your device to a different folder, navigate to Start > Programs > File Explorer. Select the media file you would like to move and press Menu > Edit > Cut. Navigate to the desired destination folder and press Menu > Edit > Paste. The media file will now be located in the new destination folder. access your music and videos on the device 1. Open Windows Media Player by navigating to Start > Windows Media 2. Your media library should be displayed. If not, navigate to the library by pressing Menu > Library In the media library, the following categories will be available:

*It is recommended that you store your music in the My Documents folder. By doing so, your music will automatically be available for selection as a ring tune.

3. To update your library with all the currently available media on your device, press Menu > Update Library Upon completion, Windows Media will indicate the total number of media files on your device and storage card. All your music and videos will be available in My Music and My Videos, respectively. 4. To access your music or video files, click on either My Music or My Videos. Navigate through the different categories or select All Music / All Video to see all available.

change windows media player settings 1. To change various settings for Windows Media Player, navigate to Menu > Options on the player screen:

Where can I access additional support resources for troubleshooting? Microsoft Windows Mobile Help (http://www.microsoft.com/windowsmobile/help/default.mspx) HTC Wiki (http://www.htcwiki.com)
All corporate trademarks are copyrighted by the respective companies. HTC is not responsible for any errors or problems in the performance thereof. All copyrighted and copyrightable materials including, without limitation, the design, text, graphics, pictures, and other files, and the selection and arrangement (Materials) thereof are ALL RIGHTS RESERVED Copyright 2006 HTC. HTC is a federally registered trademark. 2006 HTC USA Inc. All rights reserved.

E-mail Setup and Operation

The HTC S621 allows you to access your e-mail virtually anywhere you go. Microsoft Office Outlook can act as a single repository for your multiple e-mail accounts and text messages. To ensure your e-mail is properly setup to suit your needs, we offer a few pointers to get you up and running.

personal e-mail through outlooK (non-hotmail)

tips Before setting up your personal e-mail, you must have the following information at hand: Your e-mail address, user name, password, account type (POP3 or IMAP4). Incoming mail server address, Outgoing mail server address, and domain name. Popular incoming mail server addresses: pop3.e-mail.msn.com (MSN). pop.gmail.com (Google Mail). pop.mail.yahoo.com (Yahoo! Mail Plus). If you are unsure of any of these items, please contact your e-mail provider. setup 1. Go to Start > Messaging. 2. Select Outlook E-mail and press Menu > Options > New Account. 3. Enter your e-mail address (e.g. S621user@hotmail.com) and press Next. 4. Once Auto configuration has completed, press Next. 5. Enter your display Name, User Name, and Password; press Next. 6. Select POP3 or IMAP4 and name your e-mail account; press Next. 7. Enter your Incoming (POP3 or IMAP4) and Outgoing (SMTP) mail servers and Domain name; press Options. 8. Select the time intervals for downloading new messages; press Next. 9. Limit the amount of messages that are downloaded and set the authentication method for outgoing mail; press Next. 10. Select partial or full message downloading; press Finish. hotmail If you would like to access your Hotmail account, you must follow a slightly different path. There is a Pocket MSN utility that will automatically configure your device. To access this utility: setup 1. Go to Start > Pocket MSN icon. 2. Select MSN Hotmail.

3. Enter your e-mail address and password; press Sign In. 4. Once auto-configuration has completed, you will be directed to your inbox.

corporate e-mail through outlooK

tips Before setting up your corporate e-mail, you must have the following information at hand: The Exchange server name, user name, password, and domain name. Whether or not your server requires an encrypted (SSL) connection. If you are unsure of any of these items, please contact your corporate IT department. setup 1. Go to Start > Programs > ActiveSync. 2. Press Menu > Add Server Source 3. Enter your corporate e-mail server address and select the SSL encryption option. 4. Enter your User Name, Password, and Domain name; press the Advanced button. 5. Select the desired option under the If there is a conflict field; press Next. 6. Check the items you wish to synchronize. 7. Highlight E-mail and press Settings. 8. Select your desired mail options; press OK. 9. Press Finish and your device will begin synchronizing with the Exchange server. Where can I access additional support resources for troubleshooting? Microsoft Windows Mobile Help (http://www.microsoft.com/windowsmobile/help/default.mspx) HTC Wiki (http://www.htcwiki.com)
All corporate trademarks are copyrighted by the respective companies. HTC is not responsible for any errors or problems in the performance thereof. All copyrighted and copyrightable materials including, without limitation, the design, text, graphics, pictures, and other files, and the selection and arrangement (Materials) thereof are ALL RIGHTS RESERVED Copyright 2006 HTC. HTC is a federally registered trademark. 2006 HTC USA Inc. All rights reserved.