Standards & Interoperability, e-FORMS & SSDG

Renu Budhiraja Director renu@gov.in

National e-Governance Plan (NeGP)

Objectives
Holistic view (Center, States, Local Bodies) Avoid Duplication of efforts Build solutions that are scalable, easily replicable, technology neutral Integrated citizen services

How to achieve
Standards, Best Practices, Guidelines, and Frameworks

Standards
http://egovstandards.gov.in

Open Standards
GOI has decided to use Open Standards in e-Governance implementations An open standard is a standard
Whose specifications are publicly available & not owned by a single agency eg: HTML, PNG Developed collaboratively Followed universally has various rights to use associated with it

Principles of Open Standards are the same across various international organizations and countries, some of the critical issues w.r.t licensing, support for multiple standards etc. differ based on the National interest and requirement.

GOI has prepared a Policy on Open Standards which will be notified shortly This will provide a framework for the selection of Standards to facilitate interoperable systems

Institutional Mechanism
Standards Formulation

Apex Body
Members from STQC,NIC,NASCOM,BIS,CDAC, Planning Commission, MAIT, Min of law etc.

NIC

DIT

STQC

OTC(NIC)

eGSD(NIC)

eGD(DIT)

eGD(STQC)

Expert Committees
Members drawn from DIT, NIC, STQC, CDAC, other relevant Govt. departments, subject experts from Academia, etc.

Working Groups
Members drawn from DIT, NIC, STQC, BIS, CDAC, other relevant Govt. departments, subject experts from Industry, Academia etc.

Specialist Committees
Members drawn from: DIT, NIC, STQC, other relevant Govt. departments, subject experts from, Academia etc.

Release and Maintenance of Standards & for Security & EA

Sub working Groups for Procedures/ Guidelines Task Gr. / Study Gr. in specific areas

Present Areas of Standardization

Metadata and Data Standards (Person Identification, Land Region Codification ) Language Technology Standards (e-gov applications in multiple languages) Digital Signature

Status
Completed & notified. Phase II under progress Encoding (Unicode 5.1.0), Font (ISO/IEC14496-22) published, Keyboard layout standard in progress DSC Guidelines published by CCA . XML signature expert committee to submit report by Nov 2010

Biometrics - Facial image, fingerprint and minutiae Standards - Iris specifications

Technology Standards (Presentation, access, integration, network, archival, processing, image, video etc ) E-Forms Enterprise Architecture Network and Information Security (secure e-Governance systems) Quality Assurance (quality systems)

Standards Approved in principle by Apex Body on 23rd Sep 10. Will be notified after the decision on inclusion of JPEG 2000/PNG for storage Draft Iris Image specs also approved on 23 Sep 10
Interim Interoperability Framework report under preparation. To be published in November, 2010 In progress , industry preparedness being evaluated Under preparation 7 guidelines (ISO 27001 ) published 2 in pipeline QAF & CARE guidelines published. Other guidelines

EForms and Service Delivery through State Portal & SSDG

Objectives
Leverage the existing infrastructure (SDCs, SWAN and CSCs) Facilitate submission of electronic forms by citizens even if the backend is not computerized To lay down a standards based architecture that will facilitate
Integration and data sharing across databases and applications assured electronic delivery, acknowledgement & status tracking of e-Form application Automatic routing to the destination offices
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What does SSDG offer?

Legacy systems join the SOA with minimal effort. Gateway separates/decouples/shields the backend from the frontend
Security authentication and Authorization (Who ? Which services) Joined up & Integrated services Value added services by private players eg. US Verification services invoked from front end => reduced overload on the backend Works as a catalyst in ensuring adherence to Standards. Each department service to manage one interface for n clients.

Scalable architecture different workflows Transaction logging/audit logging

Other Benefits
State data asset - ideal scenario applications without attachments Service directory NSD access services of the constellation
Service provided by SSDG (UP) can be used by Service access provider(portal) registered with SSDG(Kerala)

Being leveraged in eforms project

Today one backend application future n applications without any change in front end

Stakeholders Involved in the Implementation

S.No Stakeholder Responsibilities . 1. DIT, GoI Overall execution of the Project including central empanelment of Consultants & Implementing Agencies
2 3. States NIC

Overall responsibility for the smooth implementation of the project

NIC to provide the State Portal Framework (SPF), Website Guidelines and technical advice/consultation to the Implementation Agency for the development of State portal in accordance with SPF, integration of Content & exchange of Services between State portal, India Portal & other websites of State Government. CDAC shall provide the technical assistance to the Implementation Agency for the SSDG implementation, NSD & NSDG Integration and Connector Interface with State Portal & Backend of electronic form Application
Certification of the Portal including application and electronic forms and State Service Delivery Gateway

4.

CDAC

5.

STQC

6.

Implementati on Agency

The Implementing Agency identified by the State government will be responsible for the effective development and operations

Consultant

The Consulting agency will be responsible for the initiation, planning, business process reengineering, creation of tender document, bid process management and implementation support to the State Department for successful execution of the project .
Providing To content support for the Portal. Slide 12

7.

CSP

Project Components
Project Components

State Portal & Application

SSDG

Gap Infrastructure

Training & Manpower for SSDG, State Portal & Gap Infrastructure

Compliance (STQC)

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Current Status
DPRs approved: 30 States/UTs Consultants Selected: 30 States/UTs Request for Proposals (RFP) prepared: 26 States/UTs RFPs Published & IA selected: 13 States/UTs

Expected date of delivery of services March 2011 onwards

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Status-SP, SSDG and EForms

Sr No 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. UP Bihar Jharkhand Uttarakhand Chhattisgarh Tripura Sikkim Himachal Pradesh Haryana Orissa State Status NIC is the Implementing Agency & implementation in process RFP to be finalized by state RFP to be finalized by state RFP preparation yet to start DPR yet to be received Bid submission complete, Bid evaluation in process RFP to be finalized by state Bid submission complete, Bid evaluation in process RFP to be finalized by state and release RFP preparation yet to start

Joined up & Integrated service

Technology Standards on Interoperability Sample 1

Interoperability Area Document type for Hypertext Web Content Document file type for content publishing Style Sheets Extensible Style Sheets Document Type for Editable documents (with formatting) Graphics Raster (Lossy Compression) Graphics Raster (Lossless Compression) Moving Image Animation Specification HTML 4.01 XHTML 1.0 PDF CSS2 XSL v1.0 ODF , Open XML JPEG/JPEG2000 PNG MPEG-1 / 2 * GIF * Interoperability Area Specification Data Schema Definition XML Schema Data Transformation for XSL 1.0 6 Presentation XSL 1.1 Data Transformation for XSLT 2.0 conversion from XML schema format to another format E-Forms XFORMS with Separate Category XHTML, XML. 18

Interoperability Area Web services description language Web service request delivery Web service request registry

Specification WSDL 1.1 2.0

SOAP 1.2 UDDI 3.0.1

Character Set and Encoding for Web UTF-8 Content Documents storage/archival PDF/A * (editable & Non-editable documents) Compressed files Relational Database Access GZIP, BZIP2 SQL

33 Generic Data Elements identified

Common Generic data elements(08)
Date

Generic data elements for Person ID (17 elements)

Generic data elements for Land Region Codification(08)

National Land Region Code for Country /state / district / sub district/ urban locality (town) / rural locality ( village) Name of Land region (country/state/ district/ sub district/urban locality (town)/ rural locality (village) Address type Premise Identifier House no, building name/no, plot no, stairwell/ lift no) Sub locality Identifier Level3: block no/ name Level2:street no/ name Level1:Area no/ name, suburb Elements of Postal service( PIN, Postal service type ,Post office service no, Delivery post office name , Beat no) Georeferencing ( Phase II) Elements of Police station 19

Person ID Name of a Person -Short name in English / local language -Full name in English / local language Gender Identification code Current marital status Education attained code

Visual identification marks

Amount

Specimen Signature / thumb impression image Appellation code

Measurement Language code

Religion code

Telephone no

Occupation Type code

Financial year

Finger Print Image of a person

Date type

Calendar date Version no

Facial Image of a person

Relation type Relationship code

Live status Suffix code

eGovernance Security Guidelines (eSAFE) - status

ISF 01 GD 100 GD 200 Information Security Assessment Framework Guidelines for Information System Categorization Catalog of Security Controls

GD 201

Baseline Security Control for LOW IMPACT INFORMATION SYSTEMS

GD 202

Baseline Security Control for MEDIUM IMPACT INFORMATION SYSTEMS

GD 203 GD 210 GD 220

Baseline Security Control for HIGH IMPACT INFORMATION SYSTEMS Guidelines for Implementation of Security Controls Guidelines for Assessment of Effectiveness of Security Controls

GD 300

Guidelines for Information Security Risk Assessment and Management

Completed In progress expected date of completion October 2010

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Quality Assurance Framework

To ensure quality practices in the life cycle of eGovernance projects, STQC under the Quality & Documentation WG is preparing following documents
Quality Assurance Framework - published Conformity Assessment Requirements - published User Satisfaction measurement requirements under progess Legal aspects of e-Governance under progress

Recommended practices for e-Gov

Business continuity Planning Disaster Recovery Planning E-Governance Project Management State Data center Request for Proposal Service Level Agreement

Project implementation steps

1. Scheme Approval 2. Project Proposal by states to DIT and subsequent approval 3. e-Form PoC 4. Empanelment of Consultants 5. Empanelment of Implementing Agencies 6. Selection of Consultants & Preparation of RFP by States 7. Selection of Implementing Agencies 8. Implementation of eForm application by States through IAs 9. Training by CDAC/NIC 10.Compliance Audit by STQC 11.O&M for 3 years

Project Details
Scheme approved on 16.12.08
Total outlay: Rs 400 Cr: DIT & State Share (ACA): Rs 200 Cr each

Centrally Empanelled Consultants:

E&Y, IL&FS, KPMG, PWC and UTITSL

Centrally Empanelled Implementing Agency:

Accenture, HP India, Infosys Technologies ,Wipro and 3i Infotech

Empanelment process for additional Implementing Agencies is on

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Sr. No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35

States & United Territories Andaman & Nicobar Andhra Pradesh Arunachal Pradesh Assam Bihar Chandigarh Chhattisgarh Dadra & Nagar Haveli Daman & Diu Delhi Goa Gujarat Haryana Himachal Pradesh Jammu & Kashmir Jharkhand Karnataka Kerala Lakshadweep Madhya Pradesh Maharashtra Manipur Meghalaya Mizoram Nagaland Orissa Puducherry Punjab Rajasthan Sikkim Tamil Nadu Tripura Uttar Pradesh Uttarakhand West Bengal

Consultant E&Y KPMG IL & FS KPMG KPMG Not identified. UTITSL Not identified. Not identified. IL & FS KPMG PWC KPMG KPMG IL & FS E&Y PWC E&Y Not identified. PWC IL & FS PWC IL & FS UTITSL PWC E&Y PWC KPMG KPMG UTITSL IL & FS IL & FS IL & FS PWC PWC

Proposal Status Approved Approved Approved Approved Approved Approved Not received Not received Not received Approved Approved Approved Approved Approved Approved Approved Approved Approved Not received Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved

RFP approval by SPC

Publication of the RFP

Pre-bid date

Last date of Submission of RFP

Extension on last date of RFP

12-Aug-10 10-Aug-10 17-Jul-10

12-Oct-10 August-10

18-Oct-10 18-Aug-10

26-Oct-10 20-Aug-10 30-Aug-10 07-Sep10

2-Jun-10

30-Jul-10

20-Aug-10

3-Sep-10

14-Sep-10

17-Mar-10 29-Apr-10

August-10

13-Aug-10

1-Sep-10 Nomination

9-Jul-10 17-Mar-10

29-Sep-10 22-Jul-10

18-Oct-10 6-Aug-10

30-Oct-10 20-Aug-10 31-Aug-10 08Sep-10 13-Sep-10

27-Mar-10 16-Jun-10

30-Mar-10 09-Jul-10

28-Apr-10 21-Jul-10

13-May-10 30-Jul-10

8-Jun-10 17-Aug-10

27-Jul-10 28-May-10 15-Apr-10 5-May-10

12-Aug-10

19-Aug-10

21-Sep-10

27-09-2010 18-Oct-10

07-May-10 25-Aug-10

18-May-10 13-Sep-10

21-May-10 25-Sep-10

14-Jun-10 Nomination

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