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Page NO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Topics Covered Basic Programming System Timers, System Numbering, Service code change,
Vitual
TYPE
REMARKS
TOPAZ
(00 to 99) (01 to 12) (01 to 31) (1 to 7) (00 to 23) (00 to 59) (00 to 59)
Sun to Sat
Basic Port Set Up to see type of device connected to a particular physical port.
1)For 308M/308E/008E Terminal Type 0-No setting 1-Multiline phone 2-Single line telephone 10-Dss console 13-Trunk 2) For 2PGDU card Physical port 1,2 0-No setting 8-Door Phone Physical port 3,4 0-No setting 6-External speaker 9-External MOH or BGM Intrusion tone 0 Signal Voice Call - 1 Transfer to busy ext. 1 Retrieve the line after Transfer If Pulse slt and Tone lines If DTMF slt and Tone lines
10-03-01
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System Timers
Busy tone Timer -5 Dial Pause at first digit - 1 DTMF active timer - 7 Extension Dial tone sending 7 Interval of repeat Dial - 15 Repeat Dial enable Call- 10 Trunk Inter digit timer (only for ISDN end block mode) not for analog lines DIL no answerNo answer timer for call forwardFeature class for Extension Dial 0, Digit 1, Type 3 (Trunk access) Dial 2, Digit 3, Type 2 (Extension access Dial 4, Digit 2, Type 1 ( Service code ) Dial 5, Digit 1, Type 1 Dial 6, Digit 1, Type 1 Dial 9, Digit 1, Type 5 (Operator Ext.) Dial *, Digit 2, Type 1 Item 9 Follow Me - 45 (846) Item 13 Last Number Redial - 42 (816) Item 14 Conference - 46 (826) Item 16 Call Pick Up - 40 (867) Item 23 Abb. Dial - 47 (813) Item 28 Line group access 6 (804) Item 34 Hook Flash ( SLT) - 41 (806) Item 57 Group Hold - 48 (832) Item 58 Group Hold - 49 (862) Item 85 Call Forward - 44 (848) For Assigning Extension Numbers to ports To program Name for extension To assign virtual extension number To assign ringing on virtual extension To assign delayed ringing on virtual ext To program virtual ext key
20-18-02=5 21-01-06=1 20-01-05=7 20-18-01=7 21-08-02=15 21-08-03=10 21-01-03=4 sec 22-01-04=10 24-02-03=10 20-06for 8 different modes
11-01-01 Dial 0, Digit 1, Type 3 * for Line seizing. 11-09-01=0 to change trunk access code 0 or 9 20-17-01 to define operator extension
11-11-07 = 45 11-12-12 = 42 11-12-02 = 46 11-12-27 = 40 11-12-10 = 47 11-12-14 = 6 11-12-42 = 41 11-12-33 = 48 11-12-34 = 49 11-11-01 = 44
Vitual Extension
code *03+
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DSS Console port DSS Connect Station DSS Console Key Assign. Slot Deletion SLT Flash timers- Define the upper & lower limit to match the slt flash time. Echo sound in KTS instruments To resolve problem of harsh noise in Trunk lines
The DSS console can be connected to 8th port of any 308 or 008 card Assign Extension connected to DSS console Assign keys on DSS console for different functions Menu 1 To adjust flash timing to 300 ms To solve ghost ring problem
30-03-01 90-05-01 82-04-07 = 50 (250 ms) 82-04-08 = 66 (330 ms) 15-03-15=1 81-01-15=40 to 50
In some places KTS instruments gives echo and disturbance in crowded place can be resolved Set Codec filter to 0 i.e no filter
99-01-61=1
81-07-01=0 Default=2
External MOH
10-04-01=1 0=Internal MOH, 1= External MOH 14-08-01=1 Music source connected BGM port 14-08-02=1 Programs 14-08-01 and 14-08-02 to be programmed for each line 33-01-01, Port 1= type 3, 10-03-01, Slot no-4, PGD 3 & 4=9, default for both ports is data 6 i.e external speaker please assign required port to 9 so that external music will work if connection is given to respective port.
Caller ID
14-02-10=1 To enable or Disable caller ID on Analog trunk line 0-Enable, 1-Disable 14-02-16=1 To select Caller ID type for Analog trunk line 0=FSK, 1=DTMF It changes depending on exchange. By default caller ID type is DTMF caller ID. 15-03-09=1 Caller ID on single line extension to be programmed for every caller ID single line instrument While transferring incoming call from Key telephone to SLT if following procedure is used then only CLI of caller is transferred to SLT To transfer call instead of pressing hold press transfer then dial extension and hang up.
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Numbering
For deciding any extension numbers, virtual extension numbers, pilot numbers of hunt group, trunk access codes the starting digit is to be defined for how many digit numbers and type of code i.e extension number, service code, trunk access code, special trunk access code, operator access code and F-route access. In program 11-01-01, Define first digit total number of digits Type Type 1=Access code, 2=Extension numbers, 3=Trunk access code, 4=Special access code, 5=Operator access code, 6=F-route access Example: Extension numbers are starting from 20 to 35 Service code in two digits starting from 40 to 49 Operator access code=9 Trunk access code=0 11-01-01, Dial 2, Digit 2, Type 2 Dial 3, Digit 2, Type 2 Dial 4, Digit 2, Type 1 Dial 9, Digit 1, Type 5 Dial 0, Digit 1, Type 3 Following programs are used to program extension number, service codes To program extension numbers 11-02-01 port no Extension number To program virtual extension numbers 11-04-01 port no Virtual extension number To program department group pilot numbers 11-07-01 Tel Gr Extension Grp no 11-09-01 to program trunk access code default code is 9 11-09-02 to program special trunk access code 11-10, 11-11, 11-16 to change different service codes to required digits
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ISD / STD / LOCAL STD / LOCAL LOCAL NO DIALING Only Maharashtra Only Abbreviated
To assign toll restriction class to extension use command 21-04-01 Example: To program ISD facility to extn 200, STD to 201, local to 202 21-04-01, Extn 200, Mode1=1, Mode2=1.. ISD Extn 201, Mode1=2, Mode2=2.. STD Extn 202, Mode1=3, Mode2=3...... LOCAL
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# 15-06-01
According to requirement form groups of trunk lines in 14-07-01 and assign that group 15-06-01 to extension. In eight different groups Extn 200(operator) Mode 1=1, Mode 2=1,., Mode8 =1 All lines dialing Extn 201.. Mode 1= 2 .Mode 2=2,, Mode8=2 Dialing of line 3,4 & 6 Extn 207............... Mode 1= 3, Mode 2=3,.....,Mode8=3 No outgoing access of lines
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Example: Incoming call on trunk 1 will ring to extension 200,201, 202,203 and again to 200 16-01-02=0 16-01-04=1 16-01-09=8 sec 16-01-10=3 No answer and busy 11-07-01, Grp 2, Pilot no=300 16-02-01, Extn 200=Grp 2, 201=Grp 2, 202=Grp 2, 203=Grp 2 22-02-01 Trunk 1, Mode1=4, Mode2=4,, Mode8=4 22-07-01 Trunk 1, Mode1=300, Mode2=300,, Mode8=300 Example: Incoming call will ring to extn 200 and then ring to extn 201,202& 203 simultaneously 16-01-02=0 16-01-04=1 16-01-09=8 sec 16-01-10=3 No answer and busy 22-02-01 Trunk 1, Mode1=4, Mode2=4,, Mode8=4 22-07-01 Trunk 1, Mode1=200, Mode2=200,.., Mode8=200 22-08-01 Trunk 1, Mode1=2, Mode2=2,.......,Mode 8=2 22-04-01 IRG 2, Memb1=201, Memb2=202, Memb3=203
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Class of service
To enable and disable features in class of service use the command 20-07 to 20-13 These are some features activation commands
Manual nit. SW. - 1 Non hold Trfr. - 1 Break in 0 speech, 1 monitor break in 0 Setting of signal/voice call - 0 Forced Trunk Disconnect - 1 Dial Block - 1 Trunk Port Disable 1 Automatic Override If STD/ ISD barred calls should not be transferred to the Oper.
20-07-01=1 20-11-07=1 20-13-10=0 20-13-15=0 20-09-05=0 20-07-11=1 20-08-08=1 20-07-12=1 20-13-06=1 20-13-20= 0
To change class of service of Extn command 20-06-01 is used 20-06-01, Extn No-Mode1=1, Mode2=1,, Mode8=1
Item 9 Follow Me - 45 (846) Item 13 Last Number Redial-42(816) Item 14 Conference - 46 (826) Item 16 Call Pick Up - 40 (867) Item 23 Abb. Dial - 47 (813) Item 28 Line group access 6 (804) Item 34 Hook Flash(slt.) - 41 (806) Item 57 Group Hold - 48 (832) Item 58 Group Hold - 49 (862) Item 85 Call Forward - 44 (848)
11-11-07 = 45 11-12-12 = 42 11-12-02 = 46 11-12-27 = 40 11-12-10 = 47 11-12-14 = 6 11-12-42 = 41 11-12-33 = 48 11-12-34 = 49 11-11-01 = 44
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Abbreviated Dialing
Abbreviated Dialing gives an extension user quick access to frequently called numbers. This saves time, for example, when calling a client with whom they deal often. Instead of dialing a long telephone number, the extension user just dials the Abbreviated Dialing code. There are three types of Abbreviated Dialing: Common, Group and Personal. All co-workers can share the Common Abbreviated Dialing numbers. All co-workers in the same Abbreviated Dialing Group can share the Group Abbreviated Dialing numbers. Personal Abbreviated Dialing numbers are available only at a users own extension. To set up Personal Abbreviated Dialing, refer to the One-Touch Calling feature. The system has 2000 Abbreviated Dialing bins that you can allocate between Common and Group Abbreviated Dialing. Each Abbreviated Dialing bin can store a number up to 36 digits long. When placing an Abbreviated Dialing call, the system normally routes the call through Trunk Group Routing or ARS (whichever is enabled). Or, the user can pre-select a specific trunk for the call. In addition, the system can optionally force Common Abbreviated Dialing numbers to route over a specific Trunk Group. User pre-selection always overrides the system routing. To store an Abbreviated Dialing number (display phones only): 1. Press a SPK key. 2. Dial 853 (for common) or 854 (for group). 3. Dial common or group storage code (000 - 1999).
Initially, there are 900 Common Abbreviated Dialing codes. There are Group Abbreviated Dialing codes only if you define them in programming.
5. Press HOLD. 6. Enter the name associated with the Abbreviated Dialing number.
When entering the name in the procedures below, refer to this chart. Names can be up to 12 digits long
7. Press HOLD. 8. Press SPK to hang up To dial a Common Abbreviated Dialing number: 1. At system phone, press a SPK key. OR At single line set, lift handset. 2. Dial 813. OR Press DC key. OR Press Common Abbreviated Dialing key
To preselect, press a line key in step 1 (instead of CALL) before pressing the DC or Abbreviated Dialing key)
To program Common Abbreviated Dialing key use program 15-07 or use service code and function code 27.
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To dial a Group Abbreviated Dialing number: 1. At system phone, press a SPK key. OR At single line set, lift handset. 2. Dial 814. OR Press DC key. OR Press Group Abbreviated Dialing key
To pre-select, press a line key in step 1 (instead of CALL) before pressing the DC or Abbreviated Dialing key)
To program Group Abbreviated Dialing key use program 15-07 or use service code and function code 28. To check your stored Abbreviated Dialing numbers (display phone only): 1. Press CHECK. 2. For Common Abbreviated Dialing, press DC key.
Dial the Abbreviated Dialing Code (e.g., common code 001). If the entire stored number is too long for your phones display, press * to see the rest of it.
OR For Group Abbreviated Dialing, press the Group Abbreviated Dialing key. OR For Common Abbreviated Dialing key, press the Common Abbreviated Dialing key. 3. Press CLEAR.
To display additional numbers, repeat from step 1.
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13
Barge in
Barge In permits an extension user to break into another extension users established call, including Conference calls. This sets up a Conference-type conversation between the intruding extension
and the parties on the initial call. With Barge In, an extension user can get a message through to a busy extension worker right away. There are two Barge In modes: Monitor Mode (Silent Monitor) and
Speech Mode. With Monitor Mode, the caller Barging In can listen to another users conversation but cannot participate. With Speech Mode, the caller Barging In can listen and join another users conversation Commands for Barge in 20-13-10 Barge in mode (Monitor or Speech) 20-13-15 Activate Barge in 20-13-16 Barge protect activate/cancel 20-13-17 Barge in with and without tone To Barge in press Spk-Dial required extension, if busy dial 810 The service code can be changed to single digit or two digit Procedure for Barge in To Barge In after calling a busy extension:
The call must be set up for about 10 seconds before you can Barge In. Listen for busy/ring or busy tone.
Same procedure for KTS and SLT To Barge in without first calling the busy extension: 1. Press a SPK key. 2. Dial 810. OR Press Barge In key 3. Dial busy extension.
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Conference
Conference lets an extension user add additional inside and outside callers to their conversation. With Conference, a user may set up a multiple-party telephone meeting without leaving the office. The 308M provides 32 Conference circuits, to have any number of internal or external parties conferenced up to 32. This means that one extension can Conference up to 31 internal and/or external parties together (the originator would be the 32nd party reaching the maximum of 32).
To establish a Conference: From System Phone (KTS phone) 1. Establish Intercom or trunk call. 2. Press CONF or Conference key 3. Dial extension you want to add. OR Access outside call or press available trunk key and dial outside number OR press from Park key 4. When called party answers, press CONF or Conference key twice. 5. Repeat steps 2-4 to add more parties. From Single Line telephone Set 1. Establish Intercom or trunk call. 2. Single Line Telephone Hook flash and dial 826. 3. Dial extension you want to add. OR Access trunk call. OR Press from Park key 4. Single Line Telephone Hook flash and repeat step 3 to add more parties. OR Hook flash twice to set up the Conference. To exit a Conference without affecting the other parties: System Phone 1. Hang up.
If you press Hold while on a call with two outside callers, the outside callers hear Music on Hold.
Single Line Set 1. Hang up. If you are not permitted to use Tandem Trunking, (unsupervised conference) outside callers may hear Music on Hold
By default conference is enabled in all class of service to remove conference facility use command 20-13-08=0 for particular class programmed to extn in 20-06-01
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Call Forward
Call Forwarding permits an extension user to redirect their calls to another extension. Call Forwarding ensures that the users calls are covered when they are away from their work area. The types of Call Forwarding are: Call Forwarding Immediate Call Forwarding when Busy Call Forwarding when Busy or Not Answered Call Forwarding when Unanswered Call Forwarding with Both Ringing Procedure for call forward is same for KTS and single line instrument Speaker-Call forward service code-Option code-Extension number-Speaker
Service code
Call forward immediate -848 Call forward busy -843 Call forward no answer -845 Call forward busy and no answer -844 Call forward dual ring -842 Option code 1=Set 0=Cancel
In KTS instrument key can programmed for call forward using command 15-07-01 Procedure using Key is Press Call forward key-Option code-Extension number
15-07-01: Programming Function Keys 20-06-01: Class of Service for Extensions 20-11-01: Class of service Call forwarding immediate 20-11-02: Class of Service Options - Call Forwarding (When Busy) 20-11-03: Class of Service Options - Call Forwarding (When Unanswered) 20-11-04: Class of Service Options - Call Forwarding (Both Ringing) 24-02-03: System Options for Transfer - Delayed Call Forwarding Time
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Dial Block
The dial block is the system user feature which is used to lock or unlock outgoing calls from extensions. There are three types of dial block 1. System based dial block 2. Extension based dial block 3. Supervisor dial block First and second type of dial block is used by extension to block dialing and third type used by supervisor or administrator Normally for full system one toll restriction class is programmed which is considered while using dial block. If different extensions require different classes then extension based dial block is used. If both system and extension based dial block classes are programmed then extension based dial block is considered. Procedure for dial block and unlock Spk-700-four digit Password-1 to lock Spk-700-four digit Password-0 to unlock In dial block pass word is not registered, every time after unlocking password is new one while locking. Procedure for supervisor based dial block Spk-701-Supervisor Password-Extn no-1 To lock extension Spk-701-Supervisor Password-Extn no-0 To unlock extension 20-08-08 Enable dial Dial block facility to respective class assigned in 20-06-01 21-09-01 Dial block class used for system based dial block 21-10-01 Dial block class used for Extension based dial block 21-09-02 Supervisor password Class programmed in 21-05 and 21-06 is to be used as Dial block class for system based or extension based dial block 90-19-01 To release dial block if extn is blocked and not getting blocked by service code
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Night Mode
Manual Day/night mode enable 12-01-01=1 20-07-01=1 Manual night mode enable for system Enable manual night switching in class programmed in 20-06-01 for required extension so that extn can use manual night mode enable or disable. Default Day night switching code is 818, To change from existing mode dial 818 +1=Day mode & 818 +2=Night mode Assign Key for day and night mode at required KTS inst using Function code 09 and in Add data Day=1 & Night=2
15-07-01.
Automatic night mode enable or disable Programming below shows automatic night mode with office time 09:30 to 18:00 on Monday to Friday and Saturday & Sunday off.
12-01-02=1. 12-02-01. Automatic night mode enable/ disable Prepare time pattern Night mode service group number 1, Time pattern no 1, Time no 01 Start time 0000- End time 0930, mode 2 Time no 02 Start time 0930- End time 1800, mode 1 Time no 03 Start time 1800- End time 0000, mode 2 Default time pattern 02 is having full day night mode Assign time pattern to days of the week 01 to 07, Sunday to Saturday Monday to Friday time pattern=01, Saturday & Sunday =02 Which is programmed in 12-02-01. Assign time pattern to holidays of year
12-03-01.
12-04-01.
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44-05-01=F-Route table (Max 500 Tables) -02=Trunk group in 4 priorities Create F-Route with up to 4 setting order 1-4 Example: The system is having MTNL lines on 1, 2, 3 Tata lines on 4, 5 and Airtel PRI line on 7 to 36. Out off three lines line 1 is only incoming line STD no should get dialed through Airtel PRI, MTNL local no through line 2 & 3 and Tata numbers through line 4&5 Required Programming: Assign trunk lines in to different groups of lines 14-05-01, Trunk 1=Grp1, Trunk2&3=Grp2, Trunk 4&5=Grp3, Trunk 7 to 36=Grp4 14-06-01, Trunk route1, Order1, Data 4 21-02-01, Assign trunk route to extns if required by default all extns are having route 1 26-01-01=1 26-01-03=0 Table 1, 26-02-01, Dialed no=0 Table 1, 26-02-02, Service type=2 Table 1, 26-02-03, F route table no=1 Table 2, 26-02-01, Dialed no=2 Table 2, 26-02-02, Service type=2 Table 2, 26-02-03, F route table no=2 Table 3, 26-02-01, Dialed no=4 Table 3, 26-02-02, Service type=2 Table 3, 26-02-03, F route table no=3 Table 4, 26-02-01, Dialed no=6 Table 4, 26-02-02, Service type=2 Table 4, 26-02-03, F route table no=4 Table 5, 26-02-01, Dialed no=92 Table 5, 26-02-02, Service type=2 Table 5, 26-02-03, F route table no=5 F-route no1, 44-05-01, F-route no2, 44-05-01, F-route no3, 44-05-01, F-route no4, 44-05-01, F-route no5, 44-05-01, Priority 1=4, Priority 1=2, Priority 1=4, Priority 1=3, Priority 1=3, Priority2=2 Priority2=4 Priority2=2 Priority2=4 Priority2=4
Now we have programmed system for dialed numbers 0, 2, 4, 6, 92, except this dialed numbers other numbers will get dialed through Airtel PRI i.e Trunk Grp 4 which is programmed in 21-02-01 (Route 1) For dialed numbers which are programmed in ARS if all lines in first priority group are busy will get dialed through priority 2, priority 3, and priority 4
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Account Code
Optional Account Codes
Optional Account Codes allow a user to enter an Account Code while placing a trunk call or anytime while on a call. This type of Account Code is optional; the system does not require the user to enter it.
To enter an Account Code any time while on a trunk call (optional account code)
1. Dial * 2. Dial your Account Code (1-16 digits, using 0-9 and #). Or press Account code key 3. Dial *.
To enter an Account Code before dialing the outside number: (Force account code
1. Access trunk for outside call. 2. Dial * 3. Dial your Account Code (1-16 digits, using 0-9 and #) or Account code key 4. Dial * 5. Dial the number you want to call.
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Example: IN 616 system PRI line is installed in 5th slot Three digit MSN numbers 600 to 650 and extension no 200 to 215 If PRI pilot no 600 suppose to ring to operator i.e 200 10-03-03, Slot 5, 11 or 17 (First, Second or third cabinet) NO CRC=0 & CRC on=1 22-02-01, Trunk 7 to 36, for all mode data=3 DID type 22-09-01=3 or 4, Three or four digit MSN no Maximum eight digit MSN number 22-11-01, Receive Digit, Table 1=600, Table 2=601, Table 3=602, Table 4=603 22-11-02, Target, Table 1= Clear, Table 2=201, Table 3=202, Table 4=203 If PRI pilot number suppose to ring to operator i.e 200 then in 22-11-02 , Table1=Blank i.e no data and enable automatic override option in class of service which is given to extn 200 in 20-06-01 so that pilot no will not get engage tone if operator is busy using command 20-13-06=1 22-09-02=1 Assign the condition when a vacant number ( number which is not programmed in 22-11-01 or 11-02-01 ) is received Transfer/ Disconnect. Vacant number operation 0=Disconnect, 1=Transfer 22-11-04=3 for Table1, transfer operation mode 0=No transfer, 1=Busy, 2=No Answer, 3= Busy or No answer 22-11-05=IRG no 2 First transfer destination 22-04-01, IRG 2, Memb1=200 By default IRG group 1 is programmed to ring on extn 200 i.e on first port If PRI MSN number required to ring on hunt group then form hunt group using command 16-01 and 16-02 and program pilot number to hunt group in 11-07-01 And assign ringing of MSN no in 22-11-02 on pilot no.
Normally on PRI line ring back tone is like engage tone to change ring tone use following command Programming for changing Ring back tone 80-01-01 Service Tone 14 (Ring Back Tone) Repeat count =0, Unit1, Basic Tone=10, Duration=4, Gain=32 Unit2, Basic Tone=0, Duration=2, Gain=32 Unit3, Basic Tone=10, Duration=4, Gain=32 Unit4, Basic Tone=0, Duration=30, Gain=32
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BRI line
BRI card can be used to connect BRI lines or can be used to connect BRI extensions i.e ISDN terminals or Video conference unit. There are two types of BRI cards 2BRIU-S1 and 4BRIU-S1 ( two or four port)
BRIU SW setting
SW 100,200400. ON = PP, P- MP (terminal 8), S bus SW 102, 202...402. T = T point, S = S Point CN 102, 202402 ON = Power Feeding on , OFF = Power feeding off 10-03-01 ISDN line mode 0=No setting, 1=T-Point, 2=S-Point (ISDN BRI extensions) 10-03-02 Logical port numbers This commands shows port number i.e trunk start no or port number S bus extensions
Procedure for connecting Video Conference Unit to BRI extension from 4BRIU-S1
To connect Video conference unit system should have following minimum components 1. First cabinet with OPBOX 2. PRI card and PRI line 3. Second cabinet with OPBOX 4. 4BRIU-S1 card (BRI card) First cabinet should have OPBOX connected with PRI card installed and configured for PRI line. Second cabinet should have OPBOX connected. First make switch setting on 4BRIU-S1 card for S-point connections i.e SW100,200,300 and 400 should be in ON condition and SW102,202,302 nd and 402 on S side. Now install BRI card in 2 OPBOX (Any card in TOPAZ cannot be installed when system is on) After installing card the 4 outputs will be configured as BRI trunks as default, configure BRI output to BRI extension using command 10-03-01 as S point for all four BRI outputs. Then assign extension numbers to eight BRI extensions using command 11-02-01. Assign dialing to all eight extensions using command 15-06-01. Program caller ID to be sent in program 21-13-01 and incoming ring of MSN numbers using 22-11-01 and 22-11-02
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Programming required for Basic setup for DID with VRS 1. 22-02-01=1 Assign for required line as DID trunk DATA =1 2. 25-02-01=1 Assign the talkie as VRS with VRS message number (01-48) Programming for incorrect dialing and no dialing Disconnect when caller dial wrong extension number or wrong Code 2. 25-03-01= 1to25 Transfer to IRG group (for eight modes) 3. 25-03-01=101 Transfer to Voicemail (If CF-B1 is installed) 4. 25-05-01 Define error message to be played during wrong number dial (01-48) Programming for in case of No Answer and busy 1. 25-04-01=0 2. 25-04-01= 1 to 25 3. 25-04-01=101 Disconnect when dialed extension is busy or no answer Transfer to IRG group Transfer to Voicemail (If CF-B1 is installed) 1. 25-03-01=0
For command 25-03-01 and 25-04-01 data is to be set for eight modes
Voicemail
To use the voicemail DSPDB-B1 & CF-B1 card to be installed in 924-M KSU. If CF-B1 card is installed total 300 mailboxes can be programmed, total recording time is 10 hours, 48 messages can be recorded that can be used for welcome messages and multilevel voice response can be programmed. The recording time for each message is 120 seconds. The 200 personal messages of 120 sec duration can be recorded. The service code for accessing voicemail is 884. To access voicemail dial service code 884 Dial mailbox no and # Dial mailbox password and # Then voicemail will prompt to dial service code
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Erase all Msgs Broadcast Msg to a multiple address group Answering Msg No-1 Play Record Erase Answering Msg No-2 Play Record Erase Answering Msg No-3 Play Record Erase Msg notification
7# 2#
36# 34# 39# 61# Notify to an extension Notify to an external no Cancel notification Exit 1# 2# 0# *#
Set automated Attendant Play Msg '1st in 1st out' Play Msg' last in first out' Password setting Msg Restriction control setting Exit
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These service codes for Voicemail can be programmed as single digit codes as follows To enable one digit service code use command 40-01-09=1 In 40-12-01 enter the 1 digit code for service code & option code For example: Digit 1=Play Msg Digit 5=Password setting Digit 6=Msg Notification Digit 8=Play Answering MSG 1 Digit 9=Record Answering MSG 1 Digit 0=Erase all Messages The single digit service code can be either service code or option code
1 Digit Code 1 2 3 4 5 6 8 9 0 * Service Code 1(play MSG) Option Code 1(Replay MSG) 7(Erase and play Next MSG) 9(Save and play Next MSG) * (Exit to main menu)
65(Password Setting) 61(MSG Notification) 31(Play Answering MSG 1) 32(Recording Answering MSG 1) 7(Erase all MSG)
Example: If extensions are 200,201,202 and mailbox numbers are 200,201,202 And passwords are 0200, 0201, 0202. Respectively To program mailbox and password use command 40-02-01, Message box no 001, Mailbox no 200, Mailbox password 0200 Message box no 002, Mailbox no 201, Mailbox password 0201 Message box no 003, Mailbox no 202, Mailbox password 0202 To access mailbox from extension Dial 884 200# 0200# service code
Option code
To listen to voice messages in mailbox use following procedure Dial 884 200# 0200# 1# (Play MSG) 7# (Erase and play next MSG) *# (Exit) To set automated attendant Dial 884 200# 0200# 62#
*#
THIS DOCUMENT IS PROPERTY OF ARVIND LIMITED (TELECOM DIVISION) AND STRICTLY CONFIDENTIAL.
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THIS DOCUMENT IS PROPERTY OF ARVIND LIMITED (TELECOM DIVISION) AND STRICTLY CONFIDENTIAL.
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SMDR Programming
10-21-02 = Com Speed, 0 = 4800, 1 =9600, 2 =19200, 3=38400 (Default=2) 14-01-06 = 1 Trunk wise Print out of SMDR records 15-01-03 = 1 Extension-wise Print Out Default-Enabled 35-01-01 =1 0=No setting, 1=COM port Of EXIFU, 3= LAN PORT of EXIFU 35-01-04 =0 No Masking of Digits (Default =1) 35-01-05 = Minimum number of SMDR digits Default=0 35-01-06 = Minimum Call Duration in sec 35-01-07 = Minimum Ringing Time in sec 35-02-03 = 1 Display Trunk Number 35-02-08=1 SMDR output for incoming calls (Default=0) 35-02-09 = 1Extension Name or Number printout. 35-02-14 = 1 Date Printout with every Record 80-05-01 = 2 SMDR date format European For SMDR output from serial port and Ethernet port of EXIFU, serial cross cable or Ethernet cross cable is required Following is the pin configuration for serial cable between 9 pin to 9 pin or 9 pin to 25 pin connection. 9 Pin (system) 2 3 4 5 6 7 8 9 Pin (PC) 3 2 6 5 4 8 7 25 pin (PC) 2 3 6 7 20 5 4
THIS DOCUMENT IS PROPERTY OF ARVIND LIMITED (TELECOM DIVISION) AND STRICTLY CONFIDENTIAL.
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