DRAFT-Hospital Response Team Manual DRAFT

DRAFT Hospital Response Team Manual
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Table of Contents
Introduction................................................................................................................................................2 Contact:......................................................................................................................................................2 Needed Input..............................................................................................................................................2 MATCH first VHF 128 channels in both TK-7160 and TM-D710s.....................................................2 Public Service Frequencies...............................................................................................................2 Ham Frequencies..............................................................................................................................2 CMRRC Region Health Centers................................................................................................................3 Androscoggin County............................................................................................................................3 Franklin County.....................................................................................................................................3 Kennebec County..................................................................................................................................3 Oxford County.......................................................................................................................................3 CMRRC Region Hospitals.........................................................................................................................4 Androscoggin County............................................................................................................................4 Cumberland County..............................................................................................................................4 Franklin County.....................................................................................................................................4 Kennebec County..................................................................................................................................4 Oxford County.......................................................................................................................................4 Maps of CMRRC Region...........................................................................................................................5 CMRRC Map Overall...........................................................................................................................5 CMMRC Map Androscoggin................................................................................................................6 CMRRC Map-Kennebec.......................................................................................................................7 CMRRC Map- Oxford and Franklin.....................................................................................................8 Antennas.....................................................................................................................................................9 Leeds.....................................................................................................................................................9 Maybe the Antenna at Livermore Falls...............................................................................................10 Kenwood TK-7160 Front Panel Button Assignments..............................................................................11 Programmable Button Functions.........................................................................................................12 Kenwood TK-7160 Antenna Connection.................................................................................................14 Radio Frequencies in Radios as of May 9th 2011....................................................................................15 Frequencies in TK-7160 in Livermore Falls on May 9th 2011...........................................................15 Frequencies in the TK-7160 at DFD Russell-Leeds on May 9th 2011...............................................16 Frequencies in Kenwood TM-D710 by Gary N1ZNJ.........................................................................17 Amateur Radio Repeaters Chart...............................................................................................................19 CMRRC Region Repeaters Map..............................................................................................................20 CMRRC sites and Repeaters Map............................................................................................................21 Maine ARES Simplex Frequencies..........................................................................................................22 Hospital-Ambulance-Rescue Frequencies..........................................................................................23 Fire Department-Emergency Management Agency-Sheriff Frequencies...........................................24 CONOPS Frequencies.........................................................................................................................24 Go-Kit Items............................................................................................................................................25 About ARES-Amateur Radio Emergency Service...................................................................................26 About CMRRC-Central Maine Regional Resource Center ....................................................................26 About Maine Primary Care Association .................................................................................................28
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Introduction
Here are my recommendations, observations and information regarding the Kenwood TK-7160 radios. A-Work-in-Progress a good enough Excuse.
Contact:
David Lowe WE1U 68 High Street Apartment 2 Auburn ME 04210 207-783-1759 email:we1u.david@gmail.com
Needed Input
Repeaters for each location. Location Lat/Long Power output Altitude of Tower and Height of Antenna on Tower Repeater Owner Ambulance and Rescue frequencies Pictures of the radio setup and listings of their Frequencies Plans/Protocols for setup backup radio and/or antenna per site Facility Contact Primary and Secondary per location
MATCH first VHF 128 channels in both TK-7160 and TM-D710s

(TK-7160 only have 128 channels, are VHF only and have NO vfo)
Public Service Frequencies

CONOPS EMA Fire County/State Hospital-Ambulance-Rescue frequencies
Ham Frequencies
put all VHF simplex frequencies in order of frequency put all working repeaters in order of frequency packet/data frequencies if room
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CMRRC Region Health Centers

Androscoggin County
DFD Russell Medical Center Leeds http://www.dfdrussell.org/ 180 Church Hill Road, Suite 1 Leeds ME 04263-3348 Western Maine Family Health Center Livermore Falls http://www.healthreachchc.org/ 80 Main Street Central Plaza Livermore Falls Maine 04254
Franklin County
Strong Area Health Center http://www.healthreachchc.org/center.php?IDPractice=14 177 North Main Street Strong Maine 04983 Rangeley Family Medicine http://www.healthreachchc.org/center.php?IDPractice=7 42 Dallas Hill Road PO Box 569 Rangeley Maine 04970 Mt Abram Regional Health Center http://www.healthreachchc.org/center.php?IDPractice=6 5 Depot Street PO Box 188 Kingfield Maine 04947
Kennebec County
Belgrade Regional Health Center http://www.healthreachchc.org/center.php?IDPractice=1 4 Clement Way PO Box 274 Belgrade Lakes Maine 04918 Lovejoy Health Center-Albion http://www.healthreachchc.org/center.php?IDPractice=4 7 School Street, Suite 1 Albion Maine 04910
Oxford County
Bethel Family Health Center http://www.healthreachchc.org/center.php?IDPractice=17 32 R32 Railroad Street Bethel Maine 04217 Kenwood TK-7160H VHF Radios Provided through: Maine Primary Care Associationhttp://www.mepca.org/ 73 Winthrop Street Augusta, ME 04330-5505 Voice 207.621.0677 Fax 207.621.0577
TK-7160H Operating Manual and Brochures: http://kenwoodusa.com/Support/Land_Mobile_Radio/ http://w1npp.org/pages/aresraces.html#manuals
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CMRRC Region Hospitals

Androscoggin County
Central Maine Medical Center http://www.cmmc.org/ 300 Main Street Lewiston, Maine 04240 Saint Marys Regional Medical Center http://www.stmarysmaine.com/ 93 Campus Avenue, Lewiston, Maine 04240
Cumberland County
Bridgton Hospital http://www.bridgtonhospital.org/ 10 Hospital Drive Bridgton, Maine 04009
Franklin County
Franklin Memorial Hospital http://www.fchn.org/fmh/ 111 Franklin Health Commons, Farmington, ME 04938
Kennebec County
Mainegeneral Medical Center http://www.mainegeneral.org/ 6 E Chestnut Street Augusta, ME 04330-579 Togus VA Medical Center http://www.togus.va.gov/ 1 VA Center Augusta, ME 04330 Inland Hospital http://inlandhospital.org/ 200 Kennedy Memorial Drive Waterville ME 04901 Mainegeneral Medical Center-Thayer Division http://www.mainegeneral.org/body.cfm?id=98 149 North Street Waterville, ME 04901-4995
Oxford County
Rumford Hospital http://www.rumfordhospital.org/ 420 Franklin Street, Rumford, Maine 04276 Stephens Memorial Hospital http://www.wmhcc.org/wmh_body.cfm?id=2806 181 Main Street Norway, ME 04268-5648 Kenwood TM-D710A VHF/UHF Radios Provided through: Central Maine Regional Resource Center (CMRRC) http://cmrrc.org/ 10 High St. Suite 102 Lewiston, Maine 04240
TM-D710A Manuals: http://kenwoodusa.com/Support/Amateur_Radio/ http://w1npp.org/pages/aresraces.html#manuals
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Maps of CMRRC Region

CMRRC Map Overall
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CMMRC Map Androscoggin
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CMRRC Map-Kennebec
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CMRRC Map- Oxford and Franklin
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Antennas
Leeds
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Maybe the Antenna at Livermore Falls
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Kenwood TK-7160 Front Panel Button Assignments
Reference Number 1 2 3 5 6 10 11 12 13 14
Current Function on DFD Russell-Leeds Radio Power Volume Up Volume Down Channel Up Channel Down Scan (WE1U-Recommend reassign to Squelch Level) Scan ADD/Delete (WE1U-Recommend reassign to Toggle Display from Frequency to Channel Number) Zone Down Zone Up ?(WE1U-Recommend reasign to Squelch Off)
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Programmable Button Functions
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Kenwood TK-7160 Antenna Connection

The TK-7160 may be in a frame that makes access to the antenna connection difficult. A short extension is useful and saves wear and tear on the SO-238 connection on the radio.
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Radio Frequencies in Radios as of May 9th 2011

Frequencies in TK-7160 in Livermore Falls on May 9 th 2011
SMP580 SMP520 WISCAST WASHTN2 WASHTN1 WALDBOR WALES VASLBOR TOPSHAM SKOWHGN RUMFORD POLAND PALERMO NORWAY NEWSHRN NAPLES MADISON LITCHFD KNOX KENTHLL GRAY GARDNER FARMTN2-147.225 FARMTN1 FALMUTH BUCKFLD BRUNSWK BELGRDE AGUSTA AUBURN CONOPS 6 CONOPS 5 CONOPS 4 CONOPS 3 CONOPS 2 CONOPS 1 ANDY SO3 ANDY SO2 ANDY SO1 ANDY FD ANDY EMA WEATHER
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Frequencies in the TK-7160 at DFD Russell-Leeds on May 9th 2011

Zone 1 KCEMA2 SWSP NWCC EMS/LASR SPCC SWF SWCC MGH AUG AUGUST FD HOSP 400 KENN EMA LIFESTAR CMMC DELTA WIN AMB WIN PD TURNR FD TURN RES ST FIRE Zone 2 Ham Band CH1 146.700 CH2 146.520 CH3 146.610 CH4 146.880 CH5 147.670 CH6 CH7 147.180 CH8 145.390 CH9 147.350 CH10 147.285 CH11 147.120 CH12 147.285 CH13 145.480 CH14 147.060 ??? CH14 146.460 CH15 147.540 CH16 146.430 CH17 145.415 CH18 147.525 CH19 146.535 CH20 147.570 CH21 146.580 CH22 145.480 CH23 146.475 CH24 146.450 CH25 146.550 CH26 147.435 CH27 CH28 146.505
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Frequencies in Kenwood TM-D710 by Gary N1ZNJ

UNIFIED REGIONAL HOSPITAL FREQUENCY CHART.
Last edited October 8, 2008 A combined effort made possible by CMRRC, Androscoggin County ARES, EMA, and Oxford County ARES
CHANNEL FREQUENCY
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 146.700146.880145.210145.290145.350145.390145.490146.610146.655146.670146.790146.820146.850146.970146.985147.015+ 147.045+ 147.060+ 147.090+ 147.180+ 147.180+ 147.210+ 147.240+ 147.270+ 147.315+ 147.345+ 147.360+ 147.390+ 446.000S 442.000+
LOCATION
Litchfield Buckfield Cornish Wales New Sharon Belgrade Washington Auburn MT Washington Augusta Sumner Camden Dixmont Sugarloaf Wiscasset Hiram Gray Washington Falmouth Sanford Farmington Brunswick Hope Knox Poland Skowhegan Portland Waldoboro NAT'L CALL Auburn
PL TONE
100PL 100PL 156.7 100PL 100PL 100PL N/A N/A 100PL 100PL N/A 100PL 100PL 100PL 100PL 103.5PL 146.2PL 91.5PL 100PL 100PL N/A 100PL N/A 136.5PL 103.5PL N/A 100PL N/A N/A
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30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 998 999
442.200+ 443.200+ 444.100+ 444.400+ 444.950+ 446.325449.025449.075449.275146.460S 147.540S 146.430S 146.415S 147.525S 146.535S 146.535S 147.570S 146.580S 147.480S 146.475S 147.450S 146.550S 147.435S 146.505S 146.490S 147.555S 146.565S 145,010S 144.390S
Hiram Kents Hill Cape Elizabeth Brunswick Windham Hill Skowhegan Woodstock Franklin Belgrade Lakes ANDY CO 1 ANDY CO 2 ANDY CO 3 CUMB CO 1 CUMB CO 2 CUMB CO 3 FRANK CO 1 FRANK CO 2 FRANK CO 3 KENN CO 1 KENN CO 2 KENN CO 3 OX CO 1 OX CO 2 OX CO 3 SAG CO 1 SAG CO 2 SAG CO 3 PACKET A.P.R.S.
82.5PL 88.5PL 82.5PL 88.5PL 146.2PL 203.5PL 82.5PL 114.8PL 88.5PL
Note: Number 48 Kennebec Primary should be 147.480
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Amateur Radio Repeaters Chart

MHz/offset PL tone 146.610147.225+ 147.315+ 145.290147.210+ 147.090 147.045 147.180 146.350 147.15 146.97 146.670 146.390 147.225 146.700 146.760 147.285 146.880147.120+ 146.910146.85146.73147.345+ 145.270123Hz Call ?? Town Auburn Livermore Poland Wales Brunswick Falmouth Gray Farmington Rangley KQ1L KQ1L W1PIG Sugarloaf Augusta Belgrade Gardiner Litchfield Winslow Winslow Buckfield Norway Rumford KQ1L KA1C Dixmont Madison County Androscoggin Androscoggin Androscoggin Androscoggin Linked to 145.27 Palermo Cumberland Cumberland Cumberland Franklin KQ1L Link System NEW KQ1L Link System
link into Mt Washington NH 448.225 pl 88.5. Contact N1QFY
Notes
No tone W1NPP
103.5Hz K1AAM 100Hz 100Hz 100Hz 123Hz 100Hz 114.8Hz 100Hz 100Hz 100Hz W1PIG KS1R W1QUI KY1C N1UGR
103.5Hz K1MV
New Sharon Franklin Franklin Franklin Kennebec Kennebec Kennebec Kennebec Kennebec Kennebec Oxford Oxford Oxford Penobscot Somerset Somerset Waldo
114.8Hz KB1RAI 100Hz 100Hz 100Hz 136.5Hz 100Hz 100Hz 91.5Hz ???? 100Hz N1ITR W1SSF KQ1L
103.5Hz W1SSF
KQ1L Link System
KQ1L Link System
KA1ZGC Skowhegan K1XI Palermo
Linked to 145.29 Wales
Grouped by County then Town
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CMRRC Region Repeaters Map
Note:Locations of Repeaters(triangles) are approximate Green Crosses are CMRRC Hospitals and Health Centers
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CMRRC sites and Repeaters Map
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Maine ARES Simplex Frequencies

County
Primary
Androscoggin Aroostock Cumberland Franklin Hancock Kennebec Knox Lincoln Oxford Penobscot Piscataquis Sagadohoc Somerset Waldo Washington York 146.460 146.475 146.415 146.535 146.565 147.480 147.540 147.510 146.550 146.565 146.400 146.490 147.420 146.430 147.525 147.570
VHF Simplex
Secondary
147.540 147.510 147.525 147.570 147.495 146.475 146.445 146.505 147.435 147.555 147.450 147.555 146.430 147.465 146.460 146.445 146.430 146.505 146.535 146.580 146.535 147.450 147.570 147.450 146.505 146.550 146.565 146.565 147.525 147.525 147.570 147.540
Tertiary
Maine Statewide 146.52
Sources: WX1GYX SKYWARN Operations Manual: http://www.wx1gyx.org/library/ops2009.pdf Maine ARES Emergency Frequencies: http://www.maineares.org/Maine%20VHF%20simplex%20revision%205.pdf New England Repeaters: http://www.nerepeaters.com/
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Hospital-Ambulance-Rescue Frequencies
Frequency 153.7400 154.3100 155.3250 155.3400 155.4000 155.3550 155.3400 155.3400 151.1600 158.3850 155.3550 155.2200 153.7400 153.7400 155.1600 453.6500 458.6500 153.7400 155.3550 153.7400 154.5400 462.7500 159.7500 Description Penobscot RCC Fire & EMS Dispatch State Wide Fire Channel Region 1 Southern Maine EMS - York, Cumberland, Sagadahoc Counties Region 2 Tri County EMS - Androscogin, Franklin, Oxford Counties Region 3 Kennebec Valley - Kennebec, Somerset, Western Waldo Counties Region 4 North East EMS - Penobscot, Piscatquis, Washingtom, Hancock Counties Region 5 Aroostook EMS - Aroostook County Region 6 MidCoast EMS - Knox, Lincoln, Eastern Waldo Counties EMS/Laser State Wide EMS Channel (rarely used) Ambulances To Hospital Communications All Hospitals Capitol Ambulance - Bangor Dispatch/Primary (simul.462.9375 ) Capitol Ambulance - Bangor Mutual Aid- Penobscot County G&H Ambulance Dispatch/Secondary G&H Ambulance Dispatch/Primary Life Flight of Maine - Dispatch Life Flight of Maine - Input to 453.6550 Mayo Ambulance-Dispatch for calls in Penobscot County Penobscot Valley Hospital to all Ambulances(call sign WPXI579) Penobscot Valley Ambulance -Mutual Aid Penobscot Valley Hospital l(call sign KYP723) Penobscot Valley Hospital(call sign WPDY792) Penobscot Valley Hospital l(call sign KYP723)
Source: http://homes.midmaine.com/~white01/firemed.html
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Fire Department-Emergency Management Agency-Sheriff Frequencies County

Androscoggin Aroostock Cumberland Franklin Hancock Kennebec Knox Lincoln Oxford Penobscot Piscataquis Sagadohoc Somerset Waldo Washington York Maine Statewide 154.310 154.055 154.070 153.995 155.070 154.250 155.265 155.055 155.145 154.265
Fire
154.115 154.055
EMA
???? 155.670
Sheriff
Source: http://www.rfwiz.com/Frequencies/Maine/MaineTownsCounties.htm
CONOPS Frequencies
1. SWSP 2. NWCC 3. EMS/LASAR 4. SPCC 5. SWF 6. SWCC 154.710 155.475 155.160 154.935 154.310 154695 State Wide State Police Nation Wide Car to Car Emergency Medical Services/Land Air Search and Rescue State Police Car to Car State Wide Fire State Wide Car to Car
Sources: http://www.megalink.net/~oxctyema/conops_frequencies.htm http://www.maine.gov/mema/programs/icomm/mema_prog_icomm_conops.shtml
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Go-Kit Items
Water bottle (spill-resistant) Notebook and Pens HT with extra Power Pack and/or AA shell Adapters and Cables to connect HT to in house antenna(RG-8 ending with a PL-259)
BNC to UHF(SO-238) Adapter SMA to BNC Adapter
N-Connector to SO-238 Adapter
UHF Barrel Connector
Coax Extension PL-259 to SO-239
Coax Jumper PL-259 t PL-259
SMA to SO-239 Cable
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About ARES-Amateur Radio Emergency Service

The Amateur Radio Emergency Service (ARES) consists of licensed amateurs who have voluntarily registered their qualifications and equipment, with their local ARES leadership, for communications duty in the public service when disaster strikes. Every licensed amateur, regardless of membership in ARRL or any other local or national organization is eligible to apply for membership in ARES. Training may be required or desired to participate fully in ARES. Please inquire at the local level for specific information. Because ARES is an Amateur Radio program, only licensed radio amateurs are eligible for membership. The possession of emergencypowered equipment is desirable, but is not a requirement for membership. ARES Application: http://www.arrl.org/fsd-98-ares-registration-form PDF form: http://www.arrl.org/files/file/Public%20Service/fsd98.pdf
About CMRRC-Central Maine Regional Resource Center

The Office of Public Health Emergency Preparedness (OPHEP) of the Bureau of Health, and the Maine Department of Human Services partnered withCentral Maine Medical Center to create one of three Regional Resource Centers in the state complementing the existing State Regional Trauma Centers. To this end the Central Maine Regional Resource Center (CMRRC) was started in February, 2004 and has been charged with developing comprehensive plans for a coordinated healthcare response to bioterrorism and other public health emergencies within our region. A major secondary role would be to manage a funds allocation program designed to improve Central Maine's emergency response infrastructure. The CMRRC is a collaborative venture involving all key partners within the Central Maine Territory including hospitals, rural health clinics, federally qualified health centers, emergency medical service providers, home health agencies, nursing homes and long-term care facilities, mental health agencies, substance abuse agencies, municipal health officers, municipal health departments, tribal health departments and health centers, county emergency management agencies, local emergency planning committees, American Red Cross Chapters, and schools. The funding from the Bureau of Health allows the Resource Center to directly sponsor activities for the improvement of emergency healthcare preparedness. Specifically, these activities include: Coordinate and assure that the Bureaus statewide public health emergency preparedness priority actions are communicated and implemented appropriately throughout the region: o Early detection of bioterrorism events through interagency laboratory coordination and collaboration, and promotion of infectious disease reporting region-wide. Coordinate communication initiatives including service as a hub for the Maine Health Alert Network (HAN), and developing a regional health risk communication plan. Coordinate and implement public health emergency preparedness initiatives related to training of health professionals.
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Evaluate the regions current capabilities and develop a regional emergency response plan for healthcare that will complement existing plans, determine priorities for possible future funding, and determine grant awards to undertake equipment purchases and/or capital improvements to address the following priorities: Adequate hospital bed capacity for a natural, accidental, or WMD event. Capacity for the isolation and treatment of biologically exposed patients. Heightened EMS coverage in response to a mass casualty incident. Immediate deployment of additional patient care personnel to meaningfully increase hospital patient care surge capacity. 5. Receiving, staging, storing, and dispensing of assets from the Strategic National Stockpile and the Maine Pharmaceutical Cache. 6. Adequate personal protective equipment (PPE) and portable or fixed decontamination systems for managing exposed patients. 7. Regional response to terrorist attacks resulting in injuries due to explosions, including burns and trauma. 8. Addressing psychological health needs and their behavioral manifestations during and following a public health emergency. 9. Development of a redundant, radio-based communication system between health care providers, the RRC, public safety, public health, and emergency management agencies within the region. Headquartered on the campus of Central Maine Medical Center, the w:st="on"Regional Resource Center also coordinates and offers educational programs to area partners that includes Hospital Awareness & Operations (HAZWOPER) training, NIMS and HICS training, planning & participating in community drills and exercises and offering the Public Health Emergency Prepardedness Lecture Series. Source: http://cmrrc.org/index.php?pr=About_Us 1. 2. 3. 4.
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About Maine Primary Care Association

73 Winthrop Street, Augusta, ME 04330-5505 Voice 207.621.0677 Fax 207.621.0577 For over 25 years Maine Primary Care Association has worked to strengthen and sustain Maines Primary Care Safety Net. Our Federally Qualified Health Centers and Indian Health Centers provide high quality primary care to underserved areas and underserved populations of the state where healthcare options are limited, and access to barriers would otherwise prevent the delivery of the right care at the right time in the right place. Maine Primary Care Association offers a number of opportunities through our SEARCH Program (Student/Resident Experiences And Rotations in Community Health) for students and residents to experience medicine in an underserved primary care setting in Maine. Our host sites can be found throughout the state and offer placements for the following primary care disciplines: MPCA is extremely proud to represent the collective voices of our community health centers as they represent the healthcare options available to all, regardless of insurance coverage or the ability to pay. These health centers with support from MPCA continue to find ways to increase their services and capacity to respond to the growing need of the communities they serve, despite rising costs in the delivery of healthcare. Maines Primary Care Safety Net has increased the availability of services including dental care and mental health, in addition to raising the bar in the delivery of care offered to patients through the adoption of quality improvement initiatives and health information technology. Services To support our health centers as they continue to make Maine a healthier state, MPCA has coordinated a variety of services and programs which enhance everything from individual patient care to statewide policy efforts. Our efforts include: Advocating to support community health centers, residents in medically underserved areas and uninsured or underinsured populations Coordinating programs to increase services offered at health centers and access to programs for patients who might otherwise go without due to out-of-pocket expenses Managing the installation of Electronic Practice Management and Electronic Medical Record applications in addition to providing technical support Guiding and supporting health centers with the adoption of quality improvement initiatives which directly enhance patient care and overall health center performance Actively recruiting medical staff to work in health centers Leading health centers in developing emergency preparedness (EP) plans, effectively introducing health centers to partners in the EP arena at the local, county, regional and state level Providing teaching opportunities to health centers through medical student and resident rotations
DRAFT Hospital Response Team Manual Outcomes and Achievements
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Through our own initiatives and in collaboration with Maines community health centers and national, statewide and community partners, MPCA has successfully: Provided access to healthcare to assist 700 uninsured or underinsured residents in obtaining nicotine replacement therapy, nearly 1,000 uninsured women with screenings for breast cancer and nearly 800 for cervical cancer Prepared Maines community health centers to assist patients with meeting the citizenship and identity verification requirements for Medicaid under the Deficit Reduction Act of 2005 Assisted dozens of local non-profit organizations in the healthcare field in overcoming demanding workloads by recruiting and placing additional staff on-site through our AmeriCorps program Managed over 20 Electronic Practice Management and Electronic Medical Record installations at FQHC sites across the state Assisted 18 community health centers in the adoption of the Care Model and related quality improvement initiatives proven to increase health center efficiency and health outcomes while reducing emergency room visits Recruited dozens of clinical providers to Maines community health centers Organized emergency preparedness efforts for FQHCs and tribal health centers to ensure a coordinated response and increased safety in our local communities should a disaster occur Organized over 500 pre-clinical and clinical rotation placements in our FQHCs Source: http://www.mepca.org/about_mpca.php Yankee Communications Phone 207-453-2000 FAX 207-453-9670 Mailing Address: 56 Albion Rd Benton, ME 04901 Hours of Operation:Monday - Friday 8:00 a.m. - 4:30 p.m. Closed Saturday and Sunday http://www.yankeecommunications.com/html/about_us.html Radio Communications Management, Inc 236 Hallowell Road, Chelsea, ME 04330 207-622-2758 158 Rand Road, Portland, Maine 04102 207-797-7503 Service department service@rcm2way.com http://www.rcm2way.com/
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