Академический Документы
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INNOVATI ON
You ng H. Pa rk , Ph .D*
Sung H. P ar k, Ph .D **
*Department of Industrial and System Eng., Kangnam University, KOREA
** Department of Statistics, Seoul National University, KOREA
1.ABSTRACT
The difference between DT and IT can be seen in the information flow as shown in
Figure 1.
Creation of
Statistical analysis Generation of
Knowledge from
DT Data of data and data Information and
Fact information
collection refinement Inference from data
DT is mainly concerned with data collection, statistical analysis of data and data
refinement, generation of information, and creation of necessary knowledge from
information. However, IT is mainly concerned with data/information/image transmission
and communication, and development of engineering devices and computers for
information handling. Also IT is concerned with engineering tools for knowledge
management. Generally speaking, DT forms the infra-structure of IT. Without DT, IT
would have limitations in growth. On the other hand, DT cannot be well visualized. IT is
the vehicle for DT development
The CSUE and MAIC cycles can be intermixed in order to create an efficient cycle in
KBSS. One way is to use the MAIC cycle in each step of CSUE, or to use the CSUE
cycle in each step of the MAIC cycle. We believe that CSUE and MAIC are both
complementary to each other.
■ Information and knowledge management
Information on areas such as customer management, R&D, process management, quality
inspection and reliability tests are essential elements in Six Sigma. In KM also,
information management concerning storage, sharing and utilization of knowledge is the
most important in a structure. Information management is essential in KBSS.
■ Tools
Basic QC and statistical tools can be used in KBSS. Also some advanced Six Sigma
tools, such as FMEA, QFD, design of experiments, and marketing surveys, can be
effectively used in KBSS. We believe that if DT, KM and Six Sigma are combined in an
effective way, the companies will make their management an excellent one.
4. CONCL USION
In this paper, major differences between DT and IT was explained first, and then
the methodologies of KBSS was proposed. Also the relationship between DT and KBSS
was commented and how KBSS can be implemented in industry was suggested in order
to operate Six Sigma effectively in company.
REFERENCES
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Quality Progress 31, No.5
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Approach,” Studentlitteratur, Sweden.
4. Park, sung H. (2003), “Six Sigma for Quality and Productivity Promotion,”
Asian Productivity Organization.
5 Stamatis, D. H.(2004), “Six Sigma : A complete Guide to the System, Methods
and Tools, Stamatis.