Vision To provide a memorable experience to all our customers in every aspect of their stay.

Mission Statement As Belizes premier full service hotel, the Fort George Hotel and Marina Fort George Hotel and Marina is committed to excellence in the local and global marketplace. It is our goal to attract visitors from around the globe and various markets, including the leisure, corporate, military, and wholesaler markets, individual and group travel. We welcome them to our country, host them in style, cater to their needs and encourage them to return. As a Presidents Award winning hotel for five years, providing 100% guest satisfaction is our number one commitment We are committed to our guests we will deliver 100% guest satisfaction We are committed to our shareholders we strive to deliver high returns on investment We are committed to our employees we train our employees, and give them the support they need to work towards the accomplishment of our company goals We are committed to leadership we continue to uphold our position as the number one hotel in the country, and we will constantly strive to improve ourselves. We are committed to Best Management Practices we will work towards our goal for environmental certification and be vigilant of the impact we have on our environment. We are committed to the Socio- Cultural, Environmental & Economical aspect of our community. Objective The Fort George Hotel and Marina plays an important role in protecting and enhancing our environment for future generations. We can help to ensure this by: Minimizing our waste, energy and water usage. Putting into practice the three R's: Reduce, Reuse, and Recycle wherever possible. Partnering with others where possible to increase our environmental goals, inviting customers, suppliers and contractors to participate in our efforts. Ensuring maintenance of hotel standards and development of our human resources through training Making use of customers feedback as a source of improvement Becoming actively involved within our community Monitoring and recording our environmental progress always with the goal for further improving.

What We Believe

At Marco Polo Hotels, our core values are the principles that guide, motivate and inspire us as we bring our mission to life. These core values describe how we do what we do and they are the very essence of Marco Polo Hotels.
Our Mission

We are exceptional operators of contemporary 4 and 5 star hotels and create value in every encounter with our owners, guests and associates.
Our Vision

Exceptional and personalized service, exceeding expectations, and inspiring a connection to our brand in the experiences we provide.
Our Values

At its core, the Marco Polo Hotels holds the following values and beliefs: Exceptional Service - We understand that the value can be created with every encounter and this is reflected in our superior standard of service. Integrity - We are honest and straightforward in our interactions with our owners, guests, colleagues and the communities in which we operate. Respect - We respect the objectives of our stakeholders, the values of our guests, and the cultural difference in the locations that we operate. Teamwork and Passion - We bring our individual expertise, creativity and passion for our industry as a Marco Polo team member. This sets us apart and is the essence of the Marco Polo Way. Continuous Improvement - We are innovative and utilize best practices to continually improve our management techniques, and the quality of our products and services.

The mission of the IHT Hotel School (Pty) Ltd is:

to provide and promote, in co-operation with the private and public sectors, quality career education and development for future managers in the hospitality and tourism industries. to equip our students with knowledge, insight and expertise required to provide excellent service in their industry and beyond. to provide students as well as individuals from our industry with the tools to continue intellectual development over a lifetime in order to contribute to the needs of a diverse and ever-changing society. to continue developing curricula and syllabi which are relevant and appropriate to the needs of the industry. to assist in redressing the imbalances of the past especially through our appropriate equity policies.

The vision of the IHT Hotel School (Pty) Ltd is to be a major education and training provider that, through our programmes and courses offered, ensures access to lifelong learning opportunities for all our people who have a passion for the South African Hospitality and Tourism industries.

IHT Hotel School (Pty) Ltd has the aim and commitment to provide a quality academic service which guarantees the currency, relevancy and integrity of its qualifications awarded to students. IHT Hotel School has the objectives to

ensure that its learning programmes significantly contributes to the nurturing and development of a diverse student body. ensure that its graduates demonstrate noteworthy knowledge and skills concerning the principles of hospitality management. ensure that holistically educated graduates contribute, not only in the industry they enter, but also in society at large, those attitudes necessary to impact their work and social environment.

The core values of IHT Hotel School (Pty) Ltd are

Integrity to walk the talk by doing what we say and saying what we do. Commitment skills and knowledge without commitment is meaningless. Therefore, IHTs commitment to stretch, grow and excel is an unending one. Innovation, creativity and continuous improvement to fulfil and complete our mission. Creating a learning environment that inspires students to develop to the full measure of their potential demonstrating accountability, transparency and equal opportunity.

Name of Hotel 1. 2. 3. 4. The Green Faery Hang-Out Hotel Spice Appetizer