UNIFIED COMMUNICATIONS IMPLEMENTATION PROCESS CONDUCTED AT FICTITIOUS COMPANY THE ELDORADO HILLS INSTITUE OF TECHNOLOGIES (EDHIT)

Challenge Founded in 2001, The Eldorado Hills Institute of Technologies (EDHIT) is a private college offering bachelors and masters degrees in computer, aerospace, and electrical engineering as well as computer science. The universitys main campus in Eldorado Hills, California has an annual student enrollment of over 1500 students and 100 fulltime faculty and staff which includes students, faculty and staff utilizing remote campus classrooms locations in Denver Colorado, Seattle Washington, White Plains New York, Tampa Florida, Dallas Texas, and Los Angles California. EDHIT has earned worldwide recognition as one of the top Institute of Technologys Universities in the nation. Communication between locations primarily is accomplished by email through local ISP connections; however, the majority of their daily communication still accomplished by analog voice through a private branch exchange (PBX) system that has reach its maximum scalability level to support future expansion and had become expensive to maintain. Additionally, the high cost of communication associated with long distance telephone calls between locations has continued to increase which directly affects the EDHIT annual operating budget. This cost increase has the potential to have an adverse affect on new student enrollment due to higher tuition rates brought on by the unfixed rate of telecommunications. Another challenge for the EDHIT is to bring faculty, staff, and students closer together through interactive real-time video-based communications learning. The EDHIT Information Technology staff has been tasks to implement a Unified Communication method to reduce the overall operating budget.

Solution Replace existing PBX with a Voice over IP (VoIP) unified communication system. VoIP defines a way to carry voice calls over an IP network including the digitization and packetization of the voice streams. IP Telephony utilizes the VoIP standards to create a telephony system where higher level features such as advanced call routing, voice mail, contact centers, unlimited calling, long distance calling etc., can be utilized. (Mulitple 2012) VoIP is the basis for the foundation of more advanced unified communications applications these include: Web and video conferencing. These features help businesses to completely transform the way they do business for their benefit. VoIP technology. This is the technique that carries phone calls over an IP network. It doesnt matter whether you are on internet or your own internal network. VoIP helps your business to reduce expenses as voice calls travel over the data network rather than the phone companys network. The Voice over Internet Protocol (VoIP) technology will be integrated to the existing campus intranet work broadband connections. VoIP will communicate and make phone calls over established internet connections, similar with analog telephone lines. The initial cost for setup and upgrade will include procurement of VoIP capable phones, routers, switches, and software. An immediate cost savings will made limited by use of already existing network infrastructure. The implementation of the VoIP unified

communication system is a very attractive and cheap communication option available in telecom industries and reduces overall operating costs of campus communications. Configuration

Proposed Equipment for Architecture 7 Cisco ASA 5510 Firewalls o 1 per site 7 Cisco 2811 Routers w/WIC-1T o 1 per site 8 Cisco 3560 24port POE o 1 per site o 2 @ main EDHIT site 100 Cisco 7960 IP Phones o 10 per site o 40 @ main EDHIT site 200 Computers o 20 per site o 80 @ main EDHIT site

Proposed IP Configuration Site: Eldorado Hills, CA WAN IP: 4.0.0.1/30 LAN IP (data):192.168.10.0/24 LAN IP (voice):192.168.11.0/24 VLANS: Data-40, Voice-50 Phone Ext. 54001, 54002 Site: Seattle, WA WAN IP: 4.0.0.3/30 LAN IP (data):192.168.14.0/24 LAN IP (voice):192.168.15.0/24 VLANS: Data-40, Voice-50 Phone Ext. 54001, 54002 Site: Dallas, TX WAN IP: 4.0.0.5/30 LAN IP (data):192.168.18.0/24 LAN IP (voice):192.168.19.0/24 VLANS: Data-40, Voice-50 Phone Ext. 54001, 54002 Site: Tampa, FL WAN IP: 4.0.0.7/30 LAN IP (data):192.168.22.0/24 LAN IP (voice):192.168.23.0/24 VLANS: Data-40, Voice-50 Phone Ext. 54001, 54002 Site: White Plains, NY WAN IP: 4.0.0.2/30 LAN IP (data):192.168.12.0/24 LAN IP (voice):192.168.13.0/24 VLANS: Data-40, Voice-50 Phone Ext. 54001, 54002 Site: Los Angeles, CA WAN IP: 4.0.0.4/30 LAN IP (data):192.168.16.0/24 LAN IP (voice):192.168.17.0/24 VLANS: Data-40, Voice-50 Phone Ext. 54001, 54002 Site: Denver, CO WAN IP: 4.0.0.6/30 LAN IP (data):192.168.20.0/24 LAN IP (voice):192.168.21.0/24 VLANS: Data-40, Voice-50 Phone Ext. 54001, 54002