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Internet Explorer Has Stopped Working

Internet explorer has blocked this website from displaying content with security certificate errors Unable to print or view the print preview of a webpage in Internet Explorer

No Sound from Internet Explorer Cannot open pdf files in internet explorer 8

Internet Explorer Has Stopped Working. Message keeps popping up. I can cancel it and keep on working, so it appears that Internet Explorer is not actually stopped working.

Lets take a look at what could be causing Internet Explorer to be giving you these messages. First step will be to reset Internet Explorer, you can do this by: Close any Internet Explorer windows Click Start Click Control Panel Open Internet Options (you may have to switch from category view to icons to find this) Click the Advanced tab Click Reset Click Reset Click Close Click OK Open Internet Explorer If you are still having problems, then next thing to look at would be another program causing a conflict with Internet Explorer. You can test this by doing a clean boot: (if you have Windows Explorer crashes, test these with a clean boot as well) Click Start Type msconfig into the search field (if using Windows XP you will need to click Run then type in msconfig) Press Enter on your keyboard Click Continue on the User Account Control (If prompted) Click Selective startup

Uncheck Load startup items Click the Services tab Check the Hide all Microsoft services box Click Disable all Click OK Click Restart Now Once your computer has finished restarting, test to see if you still get the same error in Internet Explorer. If not then you just have to identify which service/startup item was causing the problem. Click Start Type msconfig into the search field (if using Windows XP you will need to click Run then type in msconfig) Press Enter on your keyboard Click Continue on the User Account Control (If prompted) Click the Services tab Check the Hide all Microsoft services box Check (Enable) the top half of the service boxes Click OK Click Restart Now Once your computer has restarted, again test to see if the problem is still gone. If so, then the services you enabled are good to stay. Repeat the enabling process for half of the remaining disabled services and continue this process until the problem returns or all services are enabled. If the problem returns then you will need to test the last batch of services you enabled one by one to find which was causing the problem to occur. If you enable all services and the problem still hasnt returned: Click Start Type msconfig into the search field (if using Windows XP you will need to click Run then type in msconfig) Press Enter on your keyboard Click Continue on the User Account Control (If prompted) Click the Startup tab Check (Enable) the top half of the service boxes Click OK Click Restart Now Follow the same process as before, with testing after each restart. If the problem hasnt returned, go back and enable half of the remaining list of startup items and continue the process until the problem has returned. Then you will need to test the last batch of startup items you enabled one by one to find which causes the problem to occur. Once you have identified which service/startup item causes the problem in Internet Explorer you will need to either disable/uninstall/update the program to avoid further problems

Internet explorer has blocked this website from displaying content with security certificate errors

Windows Vista Service Pack 1 and Windows Server 2008 hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of

Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the Hotfix Request page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites
There are no prerequisites.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information


This hotfix does not replace any other hotfixes.

Registry information
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows To enable this hotfix after installation, follow these steps: 1. 2. Click Start , type regedit in the Start Search box, and then press ENTER. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl On the Edit menu, point to New , and then click Key. Type the following key name, and then press ENTER: FEATURE_ERROR_PAGE_BYPASS_ZONE_CHECK_FOR_HTTPS_KB954312 On the Edit menu, point to New , and then click DWORD Value. Type iexplore.exe , and then press ENTER. On the Edit menu, click Modify. Type 1 , and then click OK. Exit Registry Editor.

3. 4.

5. 6. 7. 8. 9.

Unable to print or view the print preview of a webpage in Internet Explorer

When you try to print or view the print preview of a webpage in Internet Explorer the webpage may not print or print preview correctly and you may receive a script error. Back to the top CAUSE

This issue can occur for one or more of the following scenarios: Scenario 1: Your video card or video driver is outdated or corrupt. Note Outdated or corrupted printer drivers can also cause script errors when printing from Internet Explorer

Scenario 2: You may not have printer permissions assigned

Scenario 3: Protected Mode is enabled for the Internet security zone of the web page

Scenario 4: There is an issue with temporary folders on your user account and the Low folder under the %TEMP% location has been deleted

Back to the top RESOLUTION

To resolve this issue, use the following methods in the order in which they are presented. If method 1 does not resolve your issue, proceed to the next method. Back to the top

Method 1: Troubleshoot issues with your printer and update your drivers to the latest version
Go through the following tutorial to help you identify and fix common printer problems in Windows:

Printer problems in Windows

Outdated printer drivers can cause problems when printing from Internet Explorer, try updating to the latest printer driver for your printer, to do this, click the link specific to your version of Windows and follow the steps in the that article:

Find and install printer drivers in Windows 7

Find and install printer drivers in Windows Vista

Important: In some cases, an updated version of the driver may not be available through Windows Update. It may be necessary to go to the manufacturer's website and locate, download and install the latest printer driver for your printer.

If updating your printer driver did not solve the issue, continue to method 2. Back to the top

Method 2: Try printing a webpage running Internet Explorer as an Administrator


Try printing a web page when running Internet Explorer as an Administrator; this can help determine if there is a permissions issue.

To verify that you are logged on as an administrator, follow these steps: Click here to view or hide step-by-step instructions with pictures

Note You must use an account has administrator permission to change account type from Standard to Administor.

To start Internet Explorer as an Administrator, follow these steps: 1. 2. 3. Close all Internet Explorer windows. Click Start, click All Programs, right-click Internet Explorer and select Run As Administrator. Browse to a website and try test printing a page while running as the Administrator.

If printing a webpage running Internet Explorer as an Administrator did not solve the issue, continue to method 3. Back to the top

Method 3: Try printing after disabling Protected Mode


Try printing a webpage after disabling Protected Mode, to do this, follow these steps:

1. 2.

Click the Tools icon in Internet Explorer Click the Security tab and uncheck the checkbox beside Enable Protected Mode (requires restarting Internet Explorer)

3. 4. 5.

Click Apply , and then click OK. Close all open Internet Explorer windows, and then restart Internet Explorer. Browse to a website and try test printing a page while running as the Administrator.

If disabling Protected Mode does not resolve the issue, continue to method 4. Back to the top

Method 4: Re-create the missing folder

To have us re-create the missing folder for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me

To fix this problem automatically, click the Fix it button or link. In the File Download dialog box, click Run and then follow the steps in the Fix it Wizard.

Fix this problem Microsoft Fix it 50676

Notes

If the "Low" folder already exists on your computer, you may receive the error "This Microsoft Fix it does not apply to your operating system or application version". You can safely ignore this error and go to the next method. This wizard may be in English only. However, the automatic fix also works for other language versions of Windows. If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Then, go to the "Did this fix the problem?" section.

Let me fix it myself


Click here to view or hide detailed information If this method does not resolve the issue, go to the next method. Back to the top

Method 5: Reset low integrity level on the Low folder


To have us Reset low integrity level on the Low folder for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me

To fix this problem automatically, click the Fix it button or link. In the File Download dialog box, click Run and then follow the steps in the Fix it Wizard.

Fix this problem Microsoft Fix it 50677

Notes

This wizard may be in English only. However, the automatic fix also works for other language versions of Windows. If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Then, go to the "Did this fix the problem?" section.

Let me fix it myself


Click here to view or hide detailed information

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support. We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.

Back to the top

More Information
For printing problems specific to particular printer manufacturer, click the link associated with your manufacturer:

This issue may occur with some Canon printers when you have a certain Canon printer driver installed. For more information, visit the following Microsoft Website: Cannot print from Internet Explorer 9 using some Canon printers For help with Canon printers, visit the following Canon website: Canon service and support For help with HP printers, visit the following HP website: Problems Printing from the Internet Printer Troubleshooting Tutorial: For a step-by-step tutorial to help you identify and fix common printer problems, visit the following Microsoft Website: Printer problems in Windows To troubleshoot script errors while trying to print a webpage in Internet Explorer,visit the following Microsoft Website: How to troubleshoot script errors in Internet Explorer on Windows-based computers To scan and fix printing problems and printing errors automatically, visit the following Microsoft Website: Printing problems and printing errors

No Sound from Internet Explorer/ Sound from Media player ok with USB speakers and without
1. There is something wrong with Internet Explorer and/or IE is missing a neccessary component/plugin/addon. 2. There is something wrong with your audio driver or with Windows. 3. There is something wrong with either your sound card, your speakers, or some other item of hardware in your computer. First, lets explore option 1: something wrong with Internet Explorer. Perhaps one of the addons you usually use in IE is interfering with the ability to play sound: To check this, try running IE without addons: 1. Open the Start Menu, type "Internet Explorer" into the search box. This search should return at least two results. 2. Click on the "Internet Explorer (No Add-ons)" option. 3. Navigate to a page where you know sound should be heard. 4. Did you hear sound? If yes, we can do further troubleshooting to determine exactly what addon is causing the problems. If no, continue on to the next step. Perhaps you don't have the right plugins/addons installed to play sound. Commonly needed plugins for interactive media include: 1. Adobe Flash. 2. Java. To install these plugins, open Internet Explorer and visit the links above. Follow the directions on the pages listed. After installing these plugins and restarting Internet Explorer, do you hear sound? If not, perhaps you have sound turned off in Internet Explorer's advanced settings. To check: 1. Open IE. Go to Tools> Internet Options. 2. Switch to the "Advanced" Tab. 3. Scroll down to the "Multimedia" sub-heading. 4. Make sure the box next to "Play sounds in web pages" is checked. Click "ok". Restart Internet Explorer. Test to see if sounds will now play. Let us know how it goes.

1. There is something wrong with Internet Explorer and/or IE is missing a neccessary component/plugin/addon. 2. There is something wrong with your audio driver or with Windows. 3. There is something wrong with either your sound card, your speakers, or some other item of hardware in your computer. First, lets explore option 1: something wrong with Internet Explorer. Perhaps one of the addons you usually use in IE is interfering with the ability to play sound: To check this, try running IE without addons: 1. Open the Start Menu, type "Internet Explorer" into the search box. This search should return at least two results. 2. Click on the "Internet Explorer (No Add-ons)" option. 3. Navigate to a page where you know sound should be heard.

4. Did you hear sound? If yes, we can do further troubleshooting to determine exactly what addon is causing the problems. If no, continue on to the next step. Perhaps you don't have the right plugins/addons installed to play sound. Commonly needed plugins for interactive media include: 1. Adobe Flash. 2. Java. To install these plugins, open Internet Explorer and visit the links above. Follow the directions on the pages listed. After installing these plugins and restarting Internet Explorer, do you hear sound? If not, perhaps you have sound turned off in Internet Explorer's advanced settings. To check: 1. Open IE. Go to Tools> Internet Options. 2. Switch to the "Advanced" Tab. 3. Scroll down to the "Multimedia" sub-heading. 4. Make sure the box next to "Play sounds in web pages" is checked. Click "ok". Restart Internet Explorer. Test to see if sounds will now play. Let us know how it goes.

Cannot open pdf files in internet explorer 8 / Windows Vista Business


Configuring the browser to open PDF files in an Acrobat window If you want the browser to open PDF files in a separate Acrobat window, then configure the browser to use Acrobat or Adobe Reader as a helper application. Then, when you select a PDF file in Internet Explorer or AOL, the browser opens the PDF file in an Acrobat window instead of the browser window. To configure the browser to use Acrobat or Adobe Reader to open PDF files: 1. Close your web browser. 2. Start Acrobat or Adobe Reader. 3. Choose Edit > Preferences. 4. Select Internet in the list on the left. 5. Deselect Display PDF in Browser, and click OK. 6. Restart Internet Explorer or AOL. Note:The next time you select a link to a PDF file, the browser may prompt you to open or save the file. If you choose to open the file, then the browser opens the file in the helper application that you specified. If you choose to save the file, then the browser downloads the file to the hard disk. For more information about the general preferences in Acrobat or Acrobat Reader, refer to the Acrobat Help.

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