Critical Analysis of Human Resource Planning in British AirwaysRecipe:

Chicken legs or bone-in pieces- 6 nos Oil- to deep fry Garlic, chopped- 2 cloves Ginger, chopped- 1 inch slice Cardamom- 2 nos Cinnamon- 1 inch slice Cloves- 2 nos Chilly powder- 2 tsp Turmeric powder- 1/8 tsp Fennel powder- 2 tsp Ground pepper- 1/4 tsp Cilantro, chopped- 1 handful Curry leaves- 1 sprig Lemon juice- juice of half 1/2 lemon Salt- to taste Water- very little to make thick paste

Preparation:

Grind all the ingredients and make into a smooth thick paste. Make gashes over the chicken pieces. Spread the ground paste over the chicken and let marinate for few hours or overnight. Fry in oil till golden brown. You could put a few curry leaves in the hot oil for a nice aroma. Dates Pickle Recipe: Ingredients:

Dates, pitted- 20 nos Small onions, cut long- 7 nos large Ginger, chopped- 2 inch slice Green chillies- 4 nos cut lengthwise Tamarind juice from fresh tamarind- 4-5 tbsp Water- 5 tbsp Salt- little Oil- 1 tbsp Preparation:

1. 2. 3. 4. 5. 6. 7. 8. 9.

Soak fresh tamarind 2 inch slice or small round in 1/3 cup water. Heat a saucepan, add oil, when it gets hot add onions and green chillies. Saute till onions turn tender, add ginger and cook for sometime. Add dates, cook for 3 minutes. Add salt to it. Add tamarind juice and cook till dates get mashed up. If you are using concentrated tamarind, use less amount according to your needs. Add water and cook for a few more minutes till the mixture gets thickened. Have a taste and add more tamarind juice if needed. If you need it spicy you could add ground pepper to it.

Company Background: British Airways is one of the largest UK based international airlines. British Airways connects to the around 300 destinations and according to the data of 2010, it carried around 32 million passengers. British Airways has around 238 aircrafts in services and according to the annual report of 2010; its revenue is around GBP 8 billion. Its headquarter is in Waterside near London Heathrow Airport. It is the largest airline of the UK based on fleet size. It was established in 1971.Company slogan is upgrade to British Airways. It was privatize in 1987. Its mission is to be the best and most successful company in the Airline industry. HR Strategies of British Airways: British Airways has very positive attitude towards its work force and company has no frills approach to its business and its customers. British Airways strongly believes that its human resources are contributing to the companys survival and success in every critical and difficult situation and circumstances. The main objective of its HR department is to create motivated and committed staff/employees so that they can contribute their best in the success of the organization. British Airways has also designed different HR measures to improve ,support and enhance the skills of the employees (British Airways PLC 2010).In order to make employees feel more involved in the companys result, British Airways has also established special remuneration scheme as well as company also share profits with its employees in order to encourage shared ownership. Company also believes that this is the best and effective way to make employees more motivated and to enhance the productivity of the company (British Airways PLC 2010).It is also the main HR strategy of British Airways to continue spend and invest on the training and development of the employees because company believes that it is the best way to ensure that companys human resources will be able to enable business objectives and achievements as well as will be able to feel valued in the company. Companys recruitment strategy includes the diversity and strategy of inclusiveness (British Airways PLC2010). Strategies and Objectives of British Airways According to the annual report 2010 of British Airways, company has five main objectives to achieve. Company believes that these objectives help company to achieve worlds leading position and by achieving these objectives can become the worlds leading global premium airline. These objectives have been discussed below.

One of the main objectives of British Airways is to build leading position in London.

ers and attract new customers to build its strong market position by providing excellent, high quality services.

Be the airline of choice for long term oriented customers.

Expand business globally and grow companys presence all around the world.

uce new revenue streams to build the customers base and meets the needs and requirements of the customers.

British airways strongly believes that without having effective human resource management and planning, company cant get success and achieves objectives, thats why British Airways has human resource management component at all streams in order to become the worlds leading and most financially sound airline. British Airways strongly believes that there is a strong relationship between the human resource strategy/planning and business success. Company cant achieve its objectives and achievements without spending on the human resources (employees) (Torrington, Hall and Taylor 2008). British Airways has clearly mentioned in its annual report that The management and board of directors of the company set the strategic aim of the company to ensure that necessary human and financial resources are in place for the company to meet its objectives, goals and reviews management performance. In British Airways human resource is also responding to the business strategy by defining its own strategy to support the organizational and business goals. British Airways strongly believes that by retaining experienced and qualified staff/employees, company can understand the needs of customers. British Airways is also planning to hire new and high skilled employees to meet the needs of company. Company is also giving excellent reward system as well spending huge amount on the training and development of its staff /employees to enhance the productivity of its employees which eventually enhance the performance of the company. In order to build its strong position in London, British Airways has also centralized core process and skilled employees in London. Company is also increasing the awareness of its employees about the customers services by providing them training as well as offering them excellent companys culture and environment. British Airways adopt HR management to support the delivery of its objectives and goals. HR Policies of British Airways British Airways has different HR policies. Some of them have been discussed below.

British Airways is committed to empower its employees to increase their motivation level.

British Airways is also committed to honor individuality of every employee.

British Airways is also committed to develop competency.

British Airways always gives enormous opportunities to its employees for improvements.

s totally non discriminatory and company does not do any biasness while recruiting and selecting employees. Company is also committed to follow all health and safety environment policies.

Human Resource Management in British Airways Human resource management is basically a management process of managing the people in work organization. Employees are the key asset of every organization and human resource management continuous emphasis on this issue and strong believe that good management of the workforce is the best way to achieve sustainable critical advantages. Its very necessary for every organization that its human resource practices must be integrated with its corporate strategy. If human resource of the organizations is effective and highly skilled then it will help organization to meet its objectives with efficiency (Bratton and Gold2010).In order to achieve success, companies have to make their HR department very strong and competitive. Companies also need to plan proper reward system for their employees to enhance the productivity of the employees. British Airways always values human resource in making its corporate strategy. Company is basically currently using Resource Based Model and strong believes that company can only get competitive advantages if its resources especially human resource is unique and competitive in terms of skills and abilities. Company is also using the VRIN (Value, Rare, inimitable and non substitutable resources to achieve its desired profit. One of the key strategy of British Airways human resource department is that it outsourcers resources which are not key to the core business and company believes that company is saving cost by adapting this strategy. British Airways also retained the strategies (VRIN) and outsource the activities which are not related to the core business of the company and which are not important to the company. By adapting this strategy, British Airways is also reducing its cost of operation and producing the high quality of services and focusing on its care business in order to meet its business objectives and goals. Recruitment Planning In British Airways According to the Sims (2002), recruitment is basically a process of attracting, seeking, developing and discovering individuals to fulfill the job vacancies and to fill the actual and predicted job vacancies within an organization. Recruitment process of any company includes the interviews, screening and selection of the qualified and skilled candidates to fulfill the different positions within an organization. Company can do the recruitment by both ways, through promotion/advertisement as well as through coordinating temporary employment. To find out the most suitable pool of applicants quickly, legal and cost efficiently is the main objective and aim of the recruitment British Airways. British Airways recruitment process is also directly related to its organizational strategies and its recruitment planning is also the part of its corporate strategic planning process. Its very necessary for the successful results

that organizations recruitment efforts must be consistent with its strategies, mission, values and vision (Sims, 2002).British Airways believes that recruitment planning is one of the general and necessary needs of the organization thats why it is the part of its strategic planning. The main objectives and goals of the British Airways recruitment process and planning are:

, knowledgeable and talented peoples.

n determining the future requirements of the human resources.

table and skilled candidates can be selected.

ganization by offering them excellent career opportunities and benefits.

kers and company regarding the job vacancies. British Airways is doing both internal and external recruitment to achieve above mentioned objectives and goals. British Airways recruits its current employees to fill the job vacancies as well as recruit from outside the organization. Beside recruitment planning, British airways are also continuing doing performance appraisal planning and evaluate the job performance of its employees by using different performance appraisal methods such as MBO etc. Company is also doing proper planning about its recruitment and performance appraisal methods. British Airways also continuous communicate the evaluation of employees to them so that they can bring improvement in their current performance. Performance appraisal is one of the major parts of human resource management process. With the help of performance appraisal, company can be easily assess the performance of the employees, on the basis which it can decide the appropriate rewards and benefits for employees to motivate them so that they can continue their good and appropriate behaviors and improve/correct the inappropriate ones. Its also the responsibility of every human resource manager and planner to plan the appropriate process of the appraisals so that company can measure the performance dimensions. Companies must plan the appropriate procedures to ensure the accuracy within the organization in the context of employees performance and behaviors. There is a very strong link of job descriptions with the performance appraisal/management because if the job descriptions are complex and difficult then company will face problems in the performance appraisal. The most valuable asset for any organization is its people/employees because every improvement, every initiatives and every strength is the result of the aggregate employees strengths with in an organization, therefore every organization needs to provide the right and best working environment to its employees. Nowadays organizations are also facing the shortage of skills in the areas of communications, engineers, analysts, data bases specialists

etc which is creating the need of HR planning and it is becoming very necessary for an organization to plan for and develop the staff effectively. In this competitive environment organizations need competitive and diverse work force therefore every organization needs to plan about how to get that diverse work force. Most of the organizations are also using the human resource management system (HRMS) for their HR Planning. Organizations must ensure that they have sufficient competent, motivated and skilled employees which can effectively help organizations meet its goals and objectives. Organizations also need to do demand as well as supply forecasting of the employees because with the help of this organizations can find the number of employees required by then in future as well as assess the numbers of employees available in the market. Every organization need to provide the right environment and best working conditions to its employees as well as its also very necessary that organization must give sense of ownership to its employees. Nowadays most of the organizations are investing on its people to sustain a culture of excellence as well as providing training and additional skills to their employees to enhance their skills and productivity which will eventually create positive impact on the success and performance of the organizations. Most of the organizations also injecting the concept of HR development in all their strategies and policies as well as motivating their employees by giving rewards and recognition so that they can perform their best in the interests of the organization. HR Planning is also the best way of assessing the future needs of recruitment as well as its also helps organizations to anticipate and avoid redundancies. With the help of HR Planning organizations can also formulate effective training programs for their employees and it also help organizations to develop the succession plan and make a promotion and career development policies. It also helps organizations to assess future premises requirements and help to keep staff costs at minimum level. HR Planning is basically the process by which an organization can predict the consequences of business strategy on an organizations human resources. It also helps organization to plan about the skills and abilities, competencies which it requires to run its business operations effectively. HR Planning of the British Airways addresses the different set of questions .Some of them has been discussed below.

o run its operations successfully and effectively?

tments and functions of the organization such as marketing, finance, IT etc?

d ten years?

Companies can do the HR Planning through past trends, projections, with the help of employee analysis and through scenario building. There are the different steps in the human resource planning. The first step in the HR Planning is the forecasting of the labor requirements after examining the companys objectives and working practices. HR Planners also need to assess the seasonal variations during the forecasting HR requirements. The second step in the HR Planning is the assessment of labor supply by analyzing the personal records. HR Planners also need to examine the external factors such as population changes, economy, unemployment, inflation etc during the assessment of the labor supply. While assessing the labor supply, HR Planners also need to examine the competition from the other companies in the similar area of operation. The third step in the HR Planning is the matching of the available supply against the predicted demand. In this step HR Planners need to plan promotion and staff development as well as the recruitment and selection program. As far as the HR Planning period concern, it depends on the size and type of the organizations, but organizations also need to update their HR plans according to trend of the market and according to the changed circumstances. HR Planning also help organizations to make appropriate strategies to fulfill the gap between the demand and supply of the human resources. HR Planning also helps organizations to develop and create working environment that allow employees to develop their skill in preparation for a range of future possibilities. Therefore the company should make the job description which is very easy to understand and job descriptions should not be very lengthy otherwise they become very confusing for employees as well as for the managers also and creates the hurdles in the effective performance management. British Airways never gives its employees unachievable goals and exaggerated job responsibilities. British Airways does the performance planning and creates the job description by involving high level managers and companys top management as well as it involves the job holders in the preparation of the job descriptions to give the sense of empowerment to its employees. That is why its job descriptions are very flexible. British Airways is currently using the rating scale performance management tool and rate the performance of the employees in an absolute sense, not in comparison to other employees. There are basically two models of human resource management, soft HRM and hard HRM. As far as British Airways in concern, it is using hard HRM model rather than soft HRM. In order to secure the competitive advantages of the organization, British Airways is keeping tight control over its employees activities and in British Airways control is more concerned with performance systems.

British Airways also doing continuing planning about the training and development of the employees and company has proper plan about when and which type of training should be given to employees. British Airways also planned proper orientation programs for its new inducted employees. British Airways also teaches its employees about how to perform their current and future jobs. Company believes that training and development is the best way to enhance the productivity of the employees that is why company plans the proper training and development programs for its employees so that they can focus on their present job as well as prepare them for possible future jobs. HR Planning Methods in British Airways As far as HR planning is concern, British Airways has proper HR planners who continue analyze the HRM needs of British Airways in this changing environment and also suggest different methods and develop activities for organization as well as for employees so that they can adapt changes and become competitive in the market. During the HRM planning process, British Airways forecasts the needs of the human resource department of the organization. The main purpose of the HR planning in the British Airways is to ensure that right member of individuals are available at the right time and at the right place. British Airways believes that human resource planning is the best way to predict the future business and environmental demands within organizational needs and satisfy the needs and demands of the customers. British Airways views HR planning as a contiguous process. British Airways always focuses on identifying an organizations human resource needs in this competitive and changing environment British Airways is currently implemented the three methods of human resource planning. These methods have been discussed below: 1Judgment through Management (Managerial Judgment) British Airways is using managerial judgment method for HR planning in which the top level managers of the different departments of the organization meet together and analyze and view the future needs and volume of the work and based on that analysis, company decides that what type of and how many employees are needed by the organization. British Airways is applying and using two different ways while implementing the managerial judgment technique. These ways are top down approach and bottom up approach. In top down approach, its the responsibility of top level managers to predict that how many employees are needed in each department of the organization. After making these estimations, top level managers discuss and share these estimations with the head of each department and their sub- ordinates in order to analyze and find out that either there is any requirement of modification in these estimations of top level managers or not. In the second

approach, button up approach, supervisors estimate the demand of the employees in future by analyzing the work need and after that supervisor of each department or unit share and communicate these estimations with their heads and with the top level managers so that they can find out that there is any requirement of changes or not. After doing the proper evaluation, supervisors of every department forward these estimations to the head of the organization for future consideration. 2Delphi Technique British Airways is also using the Delphi technique for its HR planning. In this technique, British Airways hire the group of the experts and asks them to analyze and estimate the number of employees that organization needs to fulfill its objectives and to perform its day to day operations. In this technique the experts of the human resource planning act as intermediaries and their responsibility is to receive the estimations of the employees needed from the experts and then summarize these responses. Experts also do the modification if there is any requirement and after that make the final report on the employees forecasting that company needs in future. Free Article Submission Article Directory Article Submission 3HR Audit British Airways is also using HR audit to plan its HR activities and it is one of the main techniques that most of the organizations are using now a days for HR planning. British Airways performs HR audit in order to find out the utilizations progress of current employees of the company. With the help of the HR audit, company can also evaluate the performance of the present employees on the basis of which company analyze that whether the skills, abilities and knowledge of present/current employees are fully utilized or not. With the help of HR audit, HR planners can also find out the employees who are more suitable for jobs in the future or it helps HR planners to make decision that either should go for internal requirement or not. HR managers can also get the different information about the employees through proper HR audit such as information about the absenteeism of the employees, information about the productivity of the employees. With the help of this information, the management of the company can make the decisions about the performance improvements of the employees as well as this information also help managers to make decision about the promotion of the employees and can easily decide that which employee is more deserving for rewards and benefits.

Conclusion HR planning is very important for every organization to become successful and more competitive in this business environment. HR planning helps organization to forecast the required changes in the values and attitudes of the human resources. It also helps organizations to evaluate their corporate plans and make necessary adjustments. It also increases the scope of the organizations for advancement and development of the employees. It is also the best way to find out and assess the need of training and development for employees. HR planning also helps organizations to take necessary steps in order to improve human resource contribution by increasing the productivity and sales turnover etc. It also minimizes the cost of human resource activities which eventually minimize the cost of operation of an organization. HR planning also helps companies to assess the future requirements and needs of recruitment as well as assess the future premises requirements. Recommendations

nt changing role of human resources and make proper and adequate policies to cope up with these changes.

because it will help company to achieve HR related objectives.

ing process and develop a keen knowledge of this process.

ource strategic business plan.

the efforts of human resource and find out the strategic linkage of all human resource processes.

gap analysis on companys current human resource processes.

ctives for their own jobs because it will enhance the morale level of the employees as well as it also increase

itive impact on their productivity.

ill make the companys HR planning process simple and easy.

/method for performance planning and review because it is the best result oriented method of performance

hile doing HR planning because it effects on the working conditions of the organization.

d of new skills and new categories of employees.

phic changes while doing HR planning.