IBM has been present in India since 1992.

IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies. Date of Establishment Revenue Market Cap Headquarter Address Branches Management Team July 1999 US $ 106.1 billion (December 31, 2011) IBM Corp. US $ 226.05 billion (August 16, 2012) IBM Corp. IBM Daksh Business Process Services Pvt. Ltd., DLF Building No. 8, Tower B, 4th Floor, DLF Cyber City, DLF Phase II, Gurgaon - 122002, India US, Asia Pacific, India, Europe and Philippines Pavan Vaish - CEO, Business Process Services Chandrasekar Thyagarajan - CFO Rohit Tandon - EVP, Strategy and Shared Services Kulbir Singh Ahuja - EVP, Service Delivery Chebiyyam V.V.N.S. Murthy (CHM) - CQO, IBM Daksh and MBPS Asia Pacific Arvind Agrawal - EVP, Finance & Accounting (F&A) Practice Tina Dhawan - VP, Mumbai BU Sanjay Dora - VP, Service Delivery, Philippines BU Lyndon J. D'Silva - VP, Banking, Financial Services, and Insurance (BFSI) BU Subbiah Gopalakrishnan - VP, Technology Shalabh Jain - VP, Bangalore BU Rajat VK Kotra - VP, Transitioning and Project Management Anuj Kumar - VP, India BU (IBU) and Talent Transformation BU (TTBU) Nandita Jain Mahajan - VP, Information Systems and Security (ISS) Ullal Narendra Nayak - VP, Sales and Business Development Ravinder Singh Rana - VP, Pune BU Dilpreet Singh - VP, Strategic HR Sanjiv Tandon - VP, Technical Services BU

Overview

In April 2004, IBM Corporation acquired Daksh e-Services to form IBM Daksh. Today, IBM Daksh is a leading provider of business process services. It offers solutions in CRM, finance and administration and back-office processes catering to Financial, Travel, Retail, Insurance, Communication and Technology verticals. Frost & Sullivan has named IBM the Contact Center Outsourcing Vendor of the Year in Asia Pacific, for two consecutive years, 2006 and 2007. It received the NASSCOM-India Today Woman Corporate Awards for Excellence in Gender Inclusivity in the BPO-ITeS category. IBM Daksh is a winner of many recognized awards for employee and customer satisfaction. The company promises growth for its employees. Some of the facilities offered by the company include life insurance, paid holidays, referral bonus program, company car entitlement, retirement benefits, promotional schemes etc

Being # 1 in employee satisfaction doesn't come easy. To get to that point, IBM Daksh has invested heavily over the years. And it has invested the most in its employees. IBM Daksh recognized as the #1 "Preferred Employer" as per the DQ-IDC BPO Employee Satisfaction Survey 2005. This recognition is very special since it has come from IBMers themselves - IBM Daksh had the highest percentage of employees who named their own company as a preferred one. IBM has also topped the stack of "Dream Companies" in the same survey. We have always endeavored to create a work-culture that is open, positive and rewarding; where there are exciting growth opportunities for every deserving IBMer; where every IBMer is encouraged to learn new skills on the job as well as through formal training programs. We invest heavily in progressive HR practices. These include an employee referral scheme, which contributes one-third of our employees. Youll also find that sports teams, bands, library committees, picnic teams, parties and cultural events involving families are an integral part of our culture. Whats more, infrastructure support through transport, cafeterias and recreation rooms come as a part and parcel of the IBM Daksh lifestyle. A regular career development program allows you to grow and develop in the way

and at a pace that suits you best. This may be laterally (for example from operations to quality or training) or vertically (through accelerated promotion programs based on merit). But it doesn't end there. We continually review and further develop our HR strategy by reviewing the feedback from employee satisfaction surveys and by benchmarking programs through our HR partners. Full-time salaried employees receive the following benefits from the company. Health: Employees and their dependants are covered under company paid health and accident insurance schemes. These schemes also provide tie-ups with more than 200 hospitals across the country, thus ensuring quicker accessibility, discounts and easy-pay option plans with guaranteed admission. Life insurance: IBM Daksh provides all its employees with company paid life insurance. Paid holidays: IBM Daksh observes public holidays for salaried employees apart from leaves and weekly offs. Referral bonus program: IBM Daksh encourages employees to refer friends and relatives whom they believe would make successful IBM Daksh employees. We pay existing employees a bonus for referring friends and relatives who pass 90 days of successful service. Company car entitlement: The company provides for 'home-office-home' conveyance along with lease and fixed allowances for fuel and vehicle maintenance for certain grades of employees. Retirement: IBM Daksh conforms to the statutory requirements and provides employees with the Employee Provident Fund Schemes, Employees Gratuity Benefits payable as per the provisions of the applicable acts. Promotional schemes and tie-ups: IBM Daksh has arrangements with restaurants, eateries, showrooms, cellular phone service providers, banks and financial institutions to provide its employees with special deals and discounted rates