JOB ANALYSIS

Process used to collect information about the duties, responsibilities, necessary skills, outcomes, and work environment of a particular job.

Purpose:
Job Description - what the job entails Job Specifications - identify what kind of people to be hired for the job.

JOB ANALYSIS : USES

Basis for later improvements including :
definition of a job domain describing a job developing performance appraisals selection systems promotion criteria training needs assessment compensation plans

JOB ANALYSIS : TYPE OF INFORMATION USED Work Activities

Machines, Tools, Equipment, and Work Aides Work Performance Job Context Personnel Requirements

JOB ANALYSIS : METHODS USED

Observation Individual Interviews (with job incumbents) Group Interviews Technical Conference/Focus Groups Questionnaires (either structured or open-ended) Work Diaries Critical Incidents Equipment Design/Process Information Recording of Job Activities (e.g., keystroke recorders/counters, camera monitors) Records (e.g., operational logs, maintenance records)

JOB ANALYSIS : STEPS

Step 1 - Make decision on how to use the information gathered Step 2 - Review relevant background information Step 3 - Select representative positions Step 4 - Analyze the job Step 5 - Verify the information Step 6 - Develop job description & job specification

APPLICATION CASE RECRUITING IN EUROPE

Question 1 - Using the duties listed here, make a list of the competencies required for each job.
Competencies are demonstrable characteristics of the person that enable performance. We can say formally that competency-based job analysis means describing the jobs in terms of the measurable, observable, behavioral competencies (knowledge, skill, and/or behaviors) that an employee doing that job must exhibit to do the job well.

ACCOUNTS MANAGER Job Descriptions:

Analyze new business opportunities Deliver formal business presentations Manage a team of HR consultants Select, interview and present candidates to clients

LIST OF COMPETENCIES REQUIRED FOR ACCOUNTS MANAGER

Business awareness Decision-making and initiative Leadership and guidance Communication and interpersonal Problem solving Planning and organizational ability

HR CONSULTANT
Job Descriptions:
Find the right person to match requirements Maintain excellent relations with clients Advertise job opportunities on the different TSS Web sites and find resumes that have been posted on others

LIST OF COMPETENCIES REQUIRED FOR HR MANAGER

Excellent communications and interpersonal skills. Good decision making and initiative Ability to work well in team and have exceptional team working skills. Confidence and positive attitude.

Professional, organized and a good administrative skills.