HW Sentry 1.6.01

Hardware Sentry KM for PATROL
Installation Guide
Version 1.6.01
May 2010

Vers i on 1.6.01
Contacting BMC Software

You ca n a cces s the BMC Softwa re Web s i te a t http://www.bmc.com/. From thi s Web s i te, you ca n obta i n i nforma ti on a bout the compa ny, i ts products , corpora te offi ces , s peci a l events , a nd ca reer opportuni ti es .
United States and Canada Address BMC Software, Inc. 2101 CityWest Blvd. Houston TX 770422827
Outside United States and Canada Telephone (01) 713 918 8800
Telephone 713 918 8800 or 800 841 2031 Fax 713 918 8000
Fax
(01) 713 918 8000
Copyri ght 2006 BMC Softwa re, Inc. or l i cens ors , a s a n unpubl i s hed work. Al l ri ghts res erved. BMC Softwa re, the BMC Softwa re l ogos , a nd a l l other BMC Softwa re product or s ervi ce na mes a re regi s tered tra dema rks or tra dema rks of BMC Softwa re, Inc. IBM i s a regi s tered tra dema rk of Interna ti ona l Bus i nes s Ma chi nes Corpora ti on. DB2 i s a regi s tered tra dema rk of Interna ti ona l Bus i nes s Ma chi nes Corpora ti on. Ora cl e i s a regi s tered tra dema rk, a nd the Ora cl e product na mes a re regi s tered tra dema rks or tra dema rks of Ora cl e Corpora ti on. Al l other tra dema rks bel ong to thei r res pecti ve compa ni es . BMC Softwa re cons i ders i nforma ti on i ncl uded i n thi s documenta ti on to be propri eta ry a nd confi denti a l . Your us e of thi s i nforma ti on i s s ubject to the terms a nd condi ti ons of the a ppl i ca bl e End Us er Li cens e Agreement for the product a nd the propri eta ry a nd res tri cted ri ghts noti ces i ncl uded i n thi s documenta ti on.
Restricted Rights Legend

U.S. Government Res tri cted Ri ghts to Computer Softwa re. UNPUBLISHED -- RIGHTS RESERVED UNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Us e, dupl i ca ti on, or di s cl os ure of a ny da ta a nd computer s oftwa re by the U.S. Government i s s ubject to res tri cti ons , a s a ppl i ca bl e, s et forth i n FAR Secti on 52.227-14, DFARS 252.2277013, DFARS 252.227-7014, DFARS 252.227-7015, a nd DFARS 252.227-7025, a s a mended from ti me to ti me. Contra ctor/Ma nufa cturer i s BMC Softwa re, Inc., 2101 Ci tyWes t Bl vd., Hous ton, TX 77042-2827, USA. Any contra ct noti ces s houl d be s ent to thi s a ddres s .

Vers i on 1.6.01
Customer support
You can obtain technical support by using the Support page on the BMC Software Web site or by contacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "Before Contacting BMC Software."
Support Web Site

You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/ support_home. From this Web site, you can Read overviews about support services and programs that BMC Software offers: Find the most current information about BMC Software products Search a database for problems similar to yours and possible solutions Order or download product documentation Report a problem or ask a question Subscribe to receive e-mail notices when new product versions are released Find worldwide BMC Software support center locations and contact information, including e-mail addresses, fax numbers, and telephone numbers
Support by Telephone or E-mail

In the United States and Canada, if you need technical support and do not have access to the Web, call 800 537 1813. Outside the United States and Canada, please contact your local support center for assistance. To find telephone and email contact information for the BMC Software support center that services your location, refer to the Contact Customer Support section of the Support page on the BMC Software Web site at http://www.bmc.com/support_home.
Before Contacting BMC Software

Before you contact BMC Software, have the following information available so that Customer Support can begin working on your problem immediately: Product information product name product version (release number) license number and password (trial or permanent) Operating system and environment information machine type operating system type, version, and service pack or other maintenance level such as: PUT or PTF system hardware configuration serial numbers

Vers i on 1.6.01
Table of Contents
.........................................................................................................................................6 Installation in a Nutshell .........................................................................................................................................7 Supported Platforms & Requirements .........................................................................................................................................10 What's New in v1.6.01 ..........................................................................................................................................10 What's Changed Fixed ..........................................................................................................................................11 Issues .........................................................................................................................................13 Installing Hardware Sentry ..........................................................................................................................................13 Migrating from Previous Versions ..........................................................................................................................................14 Packages ..........................................................................................................................................14 Licensing ..........................................................................................................................................14 Trial Period ..........................................................................................................................................15 Targeted Computers ..........................................................................................................................................15 Setting up Hardware Sentry License ..............................................................................................................................15 Keys ..........................................................................................................................................15 Specific Setup Instructions ..............................................................................................................................15 On Brocade SAN switch ..............................................................................................................................16 On DELL PowerEdge computers ..............................................................................................................................17 On Fujitsu-Siemens PRIMERGY computers On HP ..............................................................................................................................18 (Compaq) ProLiant computers On HP ..............................................................................................................................19 Netserver computers On HP ..............................................................................................................................19 9000 (HP-UX) computers On IBM ..............................................................................................................................20 DS Disk Storage Systems ..............................................................................................................................20 On IBM RS/6000, pSeries and eServer p5 (AIX) computers ..............................................................................................................................20 On IBM xSeries and Netfinity computers ..............................................................................................................................21 On NEC Express5800 computers On Sun..............................................................................................................................22 servers ..............................................................................................................................23 On VMWare ESX/ESXi ..............................................................................................................................24 On any no-brand PC computer ..........................................................................................................................................25 Getting the BMC Software Installation Utility ..........................................................................................................................................25 Installation Procedure ..............................................................................................................................31 Extracting the Setup Files
Table of Contents

Vers i on 1.6.01
..............................................................................................................................32 Preloading Hardware Sentry ..............................................................................................................................32 Tuning the PATROL Agent .........................................................................................................................................33 Uninstalling Hardware Sentry Index .........................................................................................................................................37
Table of Contents

Vers i on 1.6.01
Installation in a Nutshell
1. 2. 3. 4. 5. 6. 7. 8. Hardware Sentry is a KM for PATROL and therefore needs to be installed on every managed system with a PATROL Agent, Consoles, Console servers and PATROL Central Web-edition. The minimum version of PATROL required is 3.4.11 Install the vendor-specific instrumentation agents or system management tools on the managed systems to be monitored prior to installing the KM. Download the product packages from BMC EPD or the Sentry Software Web site. Download the latest BMC Software Installation Utility from the BMC FTP site or from the Sentry Software Web site. Store and uncompress the installation utility and the product packages in the same folder Click first on the installation utility and then on the product package file and follow the installation wizard. For optimal performance, configure PATROL agents to preload the Hardware Sentry KMand you are all set to use Hardware Sentry.
Installation in a Nutshell

Vers i on 1.6.01
Supported Platforms & Requirements

Requirements for managed systems
The BMC Software PATROL Agent must be installed, and its version should be at least 3.4.11. For Hardware Sentry to collect information from a managed system, it requires specific instrumentation agents or system management tools to be present on the managed system.
Typical Platform
Dell PowerEdge
Operating System
Microsoft Windows Linux
Required Instrumentation Layer &/or System Commands or Tools

Dell OpenManage Server Administrator, WMI
Dell PowerEdge
Dell OpenManage Server Administrator, Linux system commands, SmartMonTools Fujitsu-Siemens Management Blade
Fujitsu-Siemens BX Blade Servers Fujitsu-Siemens PRIMERGY
N/A
Microsoft Windows
Fujitsu-Siemens Serverview / Fujitsu-Siemens ServerView RAID Agent / Promise FastTrack SNMP Agent / LSI GAM Server / LSI MegaRAID SAS SNMP Agent / LSI MegaRAID PowerConsole / Mylex GAM Server , WMI Fujitsu-Siemens Serverview / Fujitsu-Siemens ServerView RAID Agent / Promise FastTrack SNMP Agent / LSI GAM Server / LSI MegaRAID SAS SNMP Agent / LSI MegaRAID PowerConsole / Mylex GAM Server, Linux system commands, SmartMonTools HP Insight Management Agent + OA
Fujitsu-Siemens PRIMERGY
Linux
HP C-Class BladeSystem Microsoft Windows HP C-Class BladeSystem Linux HP C-Class BladeSystem Solaris HP P-Class BladeSystem Microsoft Windows HP AlphaServer HP 9000 HP Integrity Tru64 HP-UX Microsoft Windows Linux HP-UX
HP Insight Management Agent + OA HP Insight Management Agent + OA + iLO HP Insight Management Agent
HP Insight Management Agent HPU system tools HP Insight Management Agent
HP Integrity HP Integrity
HP Insight Management Agent HPUX system commands + MP/GSP

Vers i on 1.6.01
Typical Platform
HP ProLiant
Operating System
Microsoft Windows Linux
Required Instrumentation Layer &/or System Commands or Tools

HP Insight Management Agent, WMI
HP ProLiant
HP Insight Management Agent, Linux system commands, SmartMonTools HP Insight Management Agent Toptools
HP ProLiant HP NetServer
Solaris Microsoft Windows Microsoft Windows Linux
HP SuperDome (Itanium) HP SuperDome (Itanium) HP SuperDome (Itanium) HP SuperDome (PARISC)
HP Insight Management Agent
HP Insight Management Agent
HP-UX
HP-UX system commands + MP/GSP
HP-UX
HP-UX system commands + MP/GSP
IBM RS/6000, IBM IBM AIX pSeries, IBM eServer p5 IBM xSeries, IBM Netfinity IBM xSeries, IBM Netfinity NEC Express5800 Microsoft Windows Linux
IBM AIX system commands
IBM Director Agent ,WMI
IBM Director Agent , Linux system commands, SmartMonTools
Microsoft Windows Linux Solaris
NEC ESMPRO Agent, WMI
NEC Express5800 Sun Fire (SPARC)
NEC ESMPRO Agent Solaris system commands Solaris system commands + Sun ALOM card (Sun Advanced Lights-Out Management) Solaris system commands + SMS utilities installed on the system controller eXtended System Control Facility (XSCF) Ipmitool, lsiutil Ipmitool, lsiutil WBEM
Sun Fire (SPARC T1, T2) Solaris
Sun Fire F12K, F15K, F20K, F25K Sun Fire Mx000 Sun Fire (X64) Sun Fire (X64) VMWare ESXI
Solaris
Solaris Solaris Linux N/A

Vers i on 1.6.01
Generally server manufacturers furnish instrumentation agents and system tools for free and these are either found on the CD-ROM provided with the server or, on the manufacturers web site. Unless mentioned otherwise, the manufacturers instrumentation agent must be installed on the monitored server for Hardware Sentry to function properly. For details on how to install the required instrumentation agent on the systems, please refer to the platform-specific guides available on the Hardware Sentry page of the Sentry Software website.
For details on what hardware components are detected on each system, please see the Connectors & Platforms Reference Table in the Reference Guide and click the "Connector Name" applicable to your system/typical platform.
Requirements for console systems

The minimum version supported of the BMC Software PATROL Console is 3.4.11. Other console components (Console Server, PATROL Central, etc.) should be updated with the latest version available at the BMC Software EPD site.

Vers i on 1.6.01
What's New in v1.6.01

Support for new platforms
Adaptec SAS controllers on Linux and Sun Solaris systems, through the arcconf command line utility Cisco UCS B-Series Blade Chassis, through the UCS Manager HP StorageWorks MSA external disk enclosures, directly attached to an HP ProLiant system, managed through the HP Insight Management Agents. The monitoring includes the status of the disks, logical disks, temperature sensors, fans, power supplies and controllers. Data Domain Storage Appliance, through the Data Domain SNMP agent IBM xSeries servers with the version 6.1.x of the IBM Director Agent HP Smart Array RAID controllers on HP-UX systems, through the sautil command line utility LSI RAID controllers managed through the MegaCli command line utility on Windows systems Fiber channel HBA adapters on VMware ESXi systems LSI RAID controllers managed through the MegaCli command line utility on Sun Solaris systems
What's Changed
On EMC disk arrays, mirrors, snapshots and clones volumes are no longer discovered and monitored On SMI-S compliant disk arrays (EMC, Hitachi, HP EVA), dormant devices no longer trigger a warning When monitoring a remote Linux system, the Linux Network connectors availability is now fully tested. In case of a failure (credentials, network connection, etc.), the corresponding network card objects triggered alarms instead of being put offline and marked as failed connector On IBM xSeries servers running Linux, logical volumes (RAIDs) are no longer reported as physical disks On NetApp filers, aggregates flagged as redirect are no longer reported in warning On Sun Solaris systems, the number of errors that occurred on memory modules is reported with the ErrorCount parameter On Sun Solaris systems, illegal requests on physical disks are no longer reported with the ErrorCount parameter and therefore no longer trigger any alert On Sun Solaris systems, unplumbed network interfaces are now also discovered and monitored On Sun Fire/Enterprise M3000, M4000, M5000, M8000 and M9000 systems, the following objects are now monitored: DC-to-DC converters, I/O expansion units (I/O boards, power supplies, uplink and downlink cards), CPU and memory boards, Crossbar and Clock units, Operator panel and XSCF units
10

Vers i on 1.6.01
Fixed Issues
CISCO
On Cisco MDS fiber switches, the status of clocks is now properly reported On Cisco MDS fiber switches with a high number of ports, the product failed to discover the fiber ports
HP
On older HP ProLiant systems, an error message was displayed in the System Output Window of the PATROL Console about the collection of the status of the enclosure. On some HP ProLiant systems with no SNMP agent enabled, the status of power supplies was incorrectly translated On some HP NetServer systems, the HP Instant TopTools agent was not properly located On HP-UX systems, some SAS disk drives were not properly attached to the appropriate disk controller instance On HP-UX systems, some physical disk objects were not properly attached to the appropriate disk controller instance, or sometimes were not discovered at all
IBM
On some IBM xSeries systems with the IBM Director Agent 5.2.x, incorrect thresholds were set for voltage sensors, leading to false alerts On IBM AIX systems, in some cases memory modules were not properly discovered On IBM AIX systems, some disk controllers were not properly detected On IBM AIX systems, the discovery failed to detect physical disks, or in other cases the physical disks were mistakenly marked as missing On IBM DS disk arrays managed through SMCli, devices reported as Near expiration didnt trigger a warning On IBM 3584 tape libraries, the status of robotic pieces was not properly collected
Sun
On Sun Solaris systems with SNMP enabled, some network interfaces were incorrectly reported as physical adapters, e.g. lo0, lpfs0, jnet, dman, aggr0, clprivnet, sppp0 and similar On Sun Solaris systems, the status of physical disks with no s2 slice (typically when hosting a ZFS filesystem) was not properly tested On Sun Solaris systems, network interfaces with no IP address were not discovered On Sun Solaris systems, a failure of the picld daemon (or the underlying instrumentation chip and driver) caused false alarms on fans, LEDs and power supplies. On Sun Solaris systems, Intel and AMD multi-core processors were not completely discovered On Sun Solaris systems, tape drives were sometimes not properly detected On Sun M8000 and M9000 systems, processors and memory modules on separate boards were not properly discovered and monitored On Sun Fire/Enterprise M3000, M4000, M5000, M8000 and M9000 systems, power supplies were sometimes reported with an unknown status
11

Vers i on 1.6.01
Fujitsu
On Fujitsu-Siemens PRIMERGY systems, instances were created for disabled temperature sensors, causing error messages in the System Output Window of the PATROL Console On some Fujitsu-Siemens PRIMERGY systems, failed batteries in the RAID controllers were not properly reported
Clariion
On EMC disk arrays, volumes that were temporarily created for snapshots, clones and mirrors could trigger false missing device alerts.
VMware
On some servers running VMware ESXi, the discovery failed to recognize SMI-S or SMASH-compliant disk controllers Depending on the model and vendor of the server, systems running VMware ESXi (3.0, 3.5 or 4.0) were not fully supported and disk controllers, disks and volumes were not properly monitored.
12

Vers i on 1.6.01
Installing Hardware Sentry

This section gives you details to help you get ready to install Hardware Sentry. It tells you where to obtain the product packages, and helps you understand all the prerequisites to be met before installation in order to ensure an optimal functioning of the KM.s chapter.
Migrating from Previous Versions

On PATROL Agents
Only one version of Hardware Sentry can be installed on a PATROL Agent, therefore, a previous installation of Hardware Sentry will be overwritten by the latest version. No specific migration operation is required (you do not need to uninstall the previous version of Hardware Sentry first). Upon startup, Hardware Sentry will take the necessary action to complete the migration (migrating configuration variables if needed).
On PATROL Consoles (Classic)

Just as for PATROL Agents, only one version of Hardware Sentry can be installed on a PATROL Console (Classic). Logically, this could cause problems if a PATROL Console is connected several PATROL Agents with different versions of Hardware Sentry. However, with this latest version of Hardware Sentry on the PATROL Console, you will be able to connect to Agents with previous versions of Hardware Sentry seamlessly. All you need to ensure is that the PATROL Console has a more recent version than that on the PATROL Agents. In any case, it is essential to update the console profiles to include the new Hardware Sentry classes. To do this: Load MS_HARDWARE_SENTRY1.kml file in the PATROL Console This will add the two new connector-related classes. If you do not load the new classes in the console, Hardware Sentry will not work properly, that is, you will not be aware when a hardware agent used by Hardware Sentry has failed.
Avoid the use of the "Developer" connection type in the PATROL Console. Never use the "Commit KMs" feature of the PATROL Console, especially when you deal with several versions of the same KM in your environment.
On Console Server, PATROL Central - Web Edition

As Console Server and PATROL Central can manage several versions of the same KM, you can install Hardware Sentry 1.4x, 1.3x, 1.2x and 1.1x side-by-side on the same Console Server. Console Server automatically uses the appropriate version of the KM depending on what is running on the displayed agent. However, it is still essential to update the console profiles to include the new Hardware Sentry classes. To achieve this:
13

Vers i on 1.6.01
Load the MS_HARDWARE_SENTRY1.kml file in the profile. This will add the two new connector-related classes. If you do not load the new classes in the profile, Hardware Sentry will work almost properly except that the profile will not be aware when a hardware agent used by Hardware Sentry has failed.
Packages
The Hardware Sentry packages are available on the BMC Software Web site and the Sentry Software Web site. There are two packages, each of which can be used to install Hardware Sentry on every PATROL component (Agent, Console, etc.): For Windows systems: mshw_WINDOWS_1500.exe For UNIX and Linux systems: mshw_UNIX_1500.tar Each package can be used to install Hardware Sentry on every PATROL component: Agent, Console, Console Server etc.
The Hardware Sentry packages are designed for use with the BMC Software Installation Utility (formerly known as Thorium). They need to be merged with the latest available version of the BMC Software Installation Utility. Please see instructions.
Licensing
You need to purchase a license in order to use Hardware Sentry KM for PATROL. The KM is available in several licensed packages.
To monitor the hardware of servers, you need one of the following licensed products:
BMC Performance Manager for Hardware Sentry Software Monitoring for BMC Performance Manager Hardware Monitoring These products are licensed per CPU (physical processor) of the monitored systems.
To monitor the hardware of storage devices, you need the following licensed product:
Sentry Software Monitoring for BMC Performance Manager Storage Monitoring This product is licensed per device connected to the SAN.
Trial Period
You can install and use the product for a 30 day trial period without purchasing a license. To enable the trial period, you do not need any temporary password or license key since Hardware Sentry KM for PATROL does not have any license key mechanism. However, by using the product without a purchasing a license, you are still bound to its license terms which require you to uninstall the product at the end of the 30 day trial period if you choose not to purchase the corresponding license.
14

Vers i on 1.6.01
Targeted Computers
Like most Knowledge Modules for PATROL, you need to install Hardware Sentry on the following components of your PATROL architecture: Every managed system with a PATROL Agent Every PATROL Console (Classic) that will show hardware-related information and alerts The Console Server PATROL Central Web Edition
Setting up Hardware Sentry

This section describes the installation procedure for Hardware Sentry on any PATROL component (Agents, Consoles, Console Server, etc.). As the setup is based on the BMC Software Installation Utility, this procedure applies to all operating systems supported by Hardware Sentry. Although not covered by this section, the installation through the Distribution Server is fully supported. Please refer to the Distribution Server documentation for a detailed description of the deployment procedure. Important Ensure that you have already installed the platform-specific hardware agents on the systems, before you install the KM.
License Keys
Hardware Sentry KM for PATROL does not require any license key in order to work.
Specific Setup Instructions

Most of the time, Hardware Sentry requires a third-party hardware agent to collect information from the monitored computer. Each manufacturer develops its own agent and in any case these agents are available for free. The agent can be found on the CD-ROM provided with the server or on the manufacturers web site. Except if mentioned otherwise, the manufacturers agent must be installed on the monitored server for a proper functioning of Hardware Sentry KM for PATROL. The following section gives details about the installation of the appropriate hardware agents for each platform. Please follow the instructions below carefully.
On Brocade SAN switch

Hardware Sentry KM will run on a system (any server, workstation or virtual machine with network access to the Brocade switch) and monitors the hardware of this system. We need to configure Hardware Sentry KM to connect to the Brocade switch to monitor it.
You need a fully working BMC PATROL environment, i.e. PATROL Agent on a system with a network access to the Brocade SAN switch (version 3.5 minimum). The system does not need to be part of the SAN.
15

Vers i on 1.6.01
Install Hardware Sentry KM

1. 2. 3. 4. 5. Download the Hardware Sentry KM package and the Installation Utility from www.sentrysoftware.net/ link.asp?topic=18 Install the KM on top of the PATROL Agent. Install the KM on the Console Classic, Console Server, and PATROL Central Web Edition if it hasnt been done already. Follow the instructions of the Hardware Sentry KM Installation Guide. Load Hardware Sentry KM in the PATROL Console (MS_HARDWARE_SENTRY1.kml).
Configure Hardware Sentry KM

Once installed and loaded, Hardware Sentry KM starts automatically to monitor the system it is running on, even though its not what we are interested in here. To configure Hardware Sentry KM to connect to Brocade SAN switch: 1. 2. 3. 4. 5. 6. 7. Right-click the main Hardware icon in the PATROL Console > [K- M Commands] > [Add a Remote System or an External Device] Accept the Software License Agreement and click Next Enter the name of the Brocade switch to monitor Enter its IP address or hostname if it is different from the name specified above Choose the Storage (Array, Switch, Library) option for the system type and click Next Select the Fibre Alliance SNMP Agent (Switches) in the connector list Enter the SNMP community string that has read privileges on the switch (this has been configured in the Brocade Web-based management interface earlier). Click Next and then Finish.
On DELL PowerEdge computers

Getting Dell OpenManage Server Administrator
On DELL PowerEdge computers, Hardware Sentry requires DELL OpenManage Server Administrator to be installed on each managed system. DELL OpenManage Server Administrator can be downloaded for free on the DELL Web site at the following address: http://support.dell.com/support/downloads/index.aspx?c=us&cs=555&l=en&s=biz Select the appropriate PowerEdge server model and the targeted operating system. Choose the [Systems Management] download category and submit the form. On the next page, choose Dell OpenManage Server Administrator.
Installing Dell OpenManage Server Administrator

During the installation, please ensure that the following criteria are met: SNMP has been enabled and configured on the system before the setup runs You have selected either the Storage Manager or the Array Manager component for installation
16

Vers i on 1.6.01
Configuring Hardware Sentry on DELL PowerEdge computers

Upon startup, Hardware Sentry will automatically detect that it is running on a computer which is running Dell OpenManage Server Administrator. If you have configured the SNMP layer with a non-public SNMP read community, you will need to configure Hardware Sentry to use this alternate SNMP community string to communicate with DELL OpenManage Server Administrator. If successfully installed, the following connectors should be detected by Hardware Sentry: Dell OpenManage Server Administrator Dell Storage Manager (if you choose the Storage Manager component instead of Array Manager) WBEM on Windows (Network adapters) on Windows systems Linux Network cards on Linux systems
On Fujitsu-Siemens PRIMERGY computers

Getting the Fujitsu-Siemens Serverview Agent
On Fujitsu-Siemens PRIMERGY computers, Hardware Sentry requires the Fujitsu-Siemens Serverview agent to be installed on each managed system. The Fujitsu-Siemens Serverview agent can be downloaded for free on the Fujitsu-Siemens Web site at the following address: http://solution.fujitsu-siemens.com/Prim_SupportCD/html/index_ie_e.htm. Click on the Serverview Agents under Serverview Suite in the tree. Then select the appropriate package and version that match your servers operating system.
Installing the Fujitsu-Siemens Serverview Agent

During installation, please ensure that the following criteria are met: SNMP has been enabled and configured on the system before the setup runs Depending on the RAID controller embedded in the managed system, you will need to install an additional agent (Adaptec Storage Manager or Adaptec Storage Manager Browser Edition for Adaptec RAID controllers, or Mylex GAM Server for Mylex RAID controllers)
Configuring Hardware Sentry on Fujitsu-Siemens PRIMERGY computers

Upon startup, Hardware Sentry will automatically detect that it is running on a computer which is running the Fujitsu-Siemens Serverview agent. If you have configured the SNMP layer with a non-public SNMP read community, you will need to configure Hardware Sentry to use this alternate SNMP community string to communicate with the Fujitsu-Siemens Serverview agent. If successfully installed, the following connectors should be detected by Hardware Sentry: Fujitsu-Siemens Serverview Adaptec Storage Manager (DPT) if you have a DPT-based Adaptec RAID controller Adaptec Storage Manager Browser Edition (AAC) if you have an AAC-based Adaptec RAID controller Mylex GAM Server if you have a Mylex RAID controller
17

Vers i on 1.6.01
WBEM on Windows (Network adapters) on Windows systems Linux Network cards on Linux systems
On HP (Compaq) ProLiant computers

The Insight Management Agents
On HP (Compaq) ProLiant computers, Hardware Sentry requires the HP Insight Management Agents to be installed on each managed system. The HP Insight Management Agents can be downloaded for free on the HP Web. For Windows systems, go to the following address: http://h18004.www1.hp.com/products/servers/management/hpsim/download.html#windows In the Managed Nodes section, choose the appropriate ProLiant Support Pack for the targeted operating system. On the next page, download the HP Insight Management Agents for Windows 2000/2003 or the Server Agents and Storage Agents for Windows NT 4.0. For Linux systems, go to the following address: http://h18004.www1.hp.com/products/servers/management/hpsim/download.html#linux In the Managed Nodes section, choose the appropriate ProLiant Support Pack for the targeted operating system. On the next page, download the HP System Health Application and Insight Management Agents and the HP Storage Agents. Depending on the platform, you may need to install or update some drivers (available on the same download page).
Installing the HP Insight Management Agents

During installation, please ensure that the following criteria are met: SNMP has been enabled and configured on the system before the setup runs The required drivers have been properly installed before the setup runs
Configuring Hardware Sentry on HP ProLiant computers

Upon startup, Hardware Sentry will automatically detect that it is running on a computer which is running the HP Insight Management Agents. If you have configured the SNMP layer with a non-public SNMP read community, you will need to configure Hardware Sentry to use this alternate SNMP community string to communicate with the HP Insight Management Agents. If successfully installed, the following connectors should be detected by Hardware Sentry: HP Insight Management Agent (Server Agent) HP Insight Management Agent (Storage Agent) WBEM on Windows (Network adapters) on Windows systems - Linux Network cards on Linux systems
18

Vers i on 1.6.01
On HP Netserver computers
The HP TopTools Agent
On HP NetServer computers, Hardware Sentry requires the HP Instant TopTools Agents to be installed on each managed system. The HP TopTools agent can be downloaded for free on the HP Web site at the following address: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?locBasepartNum=ns-105482&lang=English+%28US%29&prodTypeId=18964&prodSeriesId=305704&locale=en_US
Installing the HP Toptools Agent

During installation, please ensure that the following criteria are met: SNMP has been enabled and configured on the system before the setup runs You have selected both Server Agents and Instant TopTools components
Configuring Hardware Sentry on HP NetServer computers

Upon startup, Hardware Sentry will automatically detect that it is running on a computer which is running the HP Instant TopTools agent. If you have configured the SNMP layer with a non-public SNMP read community, you will need to configure Hardware Sentry to use this alternate SNMP community string to communicate with the HP TopTools agent. If successfully installed, the following connectors should be detected by Hardware Sentry: HP TopTools Agent HP TopTools NetRaid SNMP Sub-agent WBEM on Windows (Network adapters) on Windows systems
Hardware Sentry does not support HP TopTools on non-Windows platforms.
On HP 9000 (HP-UX) computers

No agent needed
On HP 9000 computers with the HP-UX operating system, Hardware Sentry does not require any agent to be installed on the managed systems. The SNMP layer is not required either.
Configuring Hardware Sentry on HP 9000 computers

Upon startup, Hardware Sentry will automatically detect that it is running on a HP 9000 computer under HPUX Under HP-UX, the disk monitoring requires root privileges. You can either configure Hardware Sentry to run as root or use the sudo utility to run the /usr/sbin/diskinfo program (from the Hardware Sentry Security Settings dialog in the PATROL Console). If you choose to use the sudo utility, you must have installed and configured sudo properly to allow the PATROL Agent default account to impersonate as root for the /usr/ sbin/diskinfo tool.
19

Vers i on 1.6.01
If successfully installed, the following connector should be detected by Hardware Sentry: HP-UX
On HP 9000 computers, Hardware Sentry will only monitor processors, network adapters and physical disks.
On IBM DS Disk Storage Systems

To fully monitor IBM DS disk systems, we need to run a utility called smcli locally on the agent instead of remotely as on most system.
Additional Installation Instructions

1. 2. 3. 4. 5. 6. 7. Install IBM DS Storage Manager on the system with the Patrol Agent that is to monitor the Disk Array. Ensure that the smcli utility (located in the bin director of the DS Manager) is in the main system Path. (Patrol will need to be able to run it without specifying a path). The Remote Monitoring wizard pops-up > click Next. Enter the host name of the remote device i.e. the DS arrays management card. Click Next. Select the SMCLI connector. The KM will prompt you for telnet / ssh credentials. Enter any string in the username box (it will not be used). Click Next. Click Finish.
On IBM RS/6000, pSeries and eServer p5 (AIX) computers

No agent needed
On IBM RS/6000, pSeries and eServer p5 computers with the AIX operating system, Hardware Sentry does not require any agent to be installed on the managed systems. The SNMP layer is not required either.
Configuring Hardware Sentry on IBM RS/6000, pSeries and eServer p5 computers

Upon startup, Hardware Sentry will automatically detect that it is running on a IBM AIX system. If successfully installed, the following connector should be detected by Hardware Sentry: IBM RS/6000, pSeries and eServer p5 (AIX)
Depending on the platform, Hardware Sentry may not show any environmental information (temperatures, voltages, fans speed and power supplies status). Most IBM AIX-based computers dont expose their internal environmental sensors.
On IBM xSeries and Netfinity computers

The IBM Director Agent
On IBM xSeries and Netfinity computers, Hardware Sentry requires the IBM Director agent to be installed on each managed system.
20

Vers i on 1.6.01
The IBM Director agent can be downloaded for free on the IBM Web site at the following address: http://www-1.ibm.com/servers/eserver/xseries/systems_management/xseries_sm/dwnl.html
Installing the IBM Director agent

During installation, please ensure that the following criteria are met: You have selected the ServeRAID Manager, Management Processor Assistant and the System Health Monitoring components (under Linux, you need to manually change the dirinstall script) On Linux systems, the SMBus and LM78 drivers must have been manually installed before the IBM Director setup runs On Windows NT 4.0 systems, the Windows Scripting Host is properly installed
The SNMP layer is not needed on IBM xSeries and Netfinity computers.
Configuring Hardware Sentry on IBM xSeries and Netfinity computers

Upon startup, Hardware Sentry will automatically detect that it is running on a computer which is running the IBM Director agent. As Hardware Sentry uses WBEM to gather information from the IBM Director Agent, it is required that the PATROL Agent default account can access the WBEM layer. If you are working a highly secured Windows environment, you may need to configure the WMI component (Windows WBEM layer) to authorize the PATROL Agent default account to make WBEM requests to the /root, / root/WMI and /root/ibmsd namespaces. You may also need to authorize the PATROL Agent default account to use the WBEM DCOM component (through the dcomcnfg MMC applet). If you are using Hardware Sentry on an IBM xSeries or Netfinity computer under Linux, you will need to configure Hardware Sentry to run as root to execute WBEM queries or to use the sudo utility to launch the / opt/IBM/director/CIMOM/bin/cimcli utility (through the Hardware Sentry Security Settings dialog in the PATROL Console).. If you choose to use the sudo utility, you must have installed and configured sudo properly to allow the PATROL Agent default account to impersonate as root for the /opt/IBM/director/ CIMOM/bin/cimcli tool. If successfully installed, the following connectors should be detected by Hardware Sentry: IBM Director Agent 4.x (Linux) on Linux systems IBM Director Agent 4.x (Windows) on Windows systems WBEM on Windows (Network adapters) on Windows systems
On NEC Express5800 computers

Getting the NEC ESMPRO Agent
On NEC Express5800 computers, Hardware Sentry requires the NEC ESMPRO agent to be installed on each managed system. The NEC ESMPRO agent can be downloaded for free on the NEC Web site at the following address:
21

Vers i on 1.6.01
http://www.nec.co.jp/express/download/w2k/esmpro.html for Windows 2000 http://www.nec.co.jp/express/download/w2003/esmpro.html for Windows 2003
Installing the NEC ESMPRO Agent

During installation, please ensure that the following criteria are met: SNMP has been enabled and configured on the system before the setup runs Depending on the RAID controller embedded in the managed system, you will need to install an additional agent (Adaptec Storage Manager or Adaptec Storage Manager Browser Edition for Adaptec RAID controllers, or Mylex GAM Server for Mylex RAID controllers)
Configuring Hardware Sentry on NEC Express5800 computers

Upon startup, Hardware Sentry will automatically detect that it is running on a computer which is running the NEC ESMPRO agent. If you have configured the SNMP layer with a non-public SNMP read community, you will need to configure Hardware Sentry to use this alternate SNMP community string to communicate with the Fujitsu-Siemens Serverview agent. If successfully installed, the following connectors should be detected by Hardware Sentry: NEC ESMPRO agent Adaptec Storage Manager (DPT) if you have a DPT-based Adaptec RAID controller Adaptec Storage Manager Browser Edition (AAC) if you have an AAC-based Adaptec RAID controller Mylex GAM Server if you have a Mylex RAID controller WBEM on Windows (Network adapters)
Hardware Sentry does not support NEC Express5800 computers under Linux.
On Sun servers
No agent needed
On Sun computers with the Sun Solaris operating system, Hardware Sentry does not require any agent to be installed on the managed systems. The SNMP layer is not required either.
Configuring Hardware Sentry on Sun computers

Upon startup, Hardware Sentry will automatically detect that it is running on a Sun computer under Sun Solaris If successfully installed, the following connectors should be detected by Hardware Sentry: Sun Solaris disk utilities Sun Solaris environment monitoring utilities Sun Solaris network utilities
22

Vers i on 1.6.01
Depending on the platform, Hardware Sentry may not show any environmental information (temperatures, voltages, fans speed and power supplies status). A few Sun Solaris-based computers dont expose their internal environmental sensors.
To know if Hardware Sentry will be able to monitor the environment of your Sun server, you can execute the following command from the shell: # /usr/platform/`uname i`/sbin/prtdiag v If the output of this command shows environment-related information, then Hardware Sentry will be able to show it in the PATROL Console.
On VMWare ESX/ESXi
Monitoring of ESX4 servers is done using the VMWare ESX4i connector. The Patrol Agent and Hardware KM will need to be installed remotely. Monitoring of ESX3i servers is done by either installing the manufacturer's agent on the VMWare host linux (subject to disk space requirements) or by using the VMWare ESXi (ESX3i) connector. If both options are possible, the manufacturer's agent method should be used as it collects more parameters. The Patrol Agent and Hardware KM can in installed locally if using the manufacturer's agent, otherwise it will need to be installed remotely. Monitoring of ESX3 servers is done by installing the manufacturer's agent. The Patrol Agent and Hardware can be installed locally or remotely. For all versions, the Manufacturer's customized version of ESX should be used if available.
Remote installation of the Patrol Agent and Hardware KM, using the ESX3/4 connector
Install the Patrol Agent and Hardware KM on a remote machine. This machine can be another server or a virtual machine on the ESX Server. 1. 2. 3. 4. 5. 6. 7. Run the Add a Remote System Wizard on the monitoring Server. Enter the hostname of the ESX host (not one of the virtual machines). Select System Type "Blade Chassis - Out of Band Management Card. Next, select VMWare ESX4i (ESX4) or VMWare ESXi (ESX3i). If the server has an HBA, select SMI-S Compliant HBAs aswell. Next, set the port to 5989 and tick "Encrypt Data". Enter Login information. (Usernames / Passwords are the same as those used by vSphere). Click Next, and then Finish.
Local installation of the Patrol Agent, Hardware KM and Manufacturer's agent:

The Patrol Agent, Hardware KM and Manufacturer's Agent (IBM Director, Dell OpenManage, HP Insight Manager) should be installed on the ESX Host Linux OS. If no ESX agent is available, the corresponding Redhat Agent can be used.
23

Vers i on 1.6.01
Local installation of the Manufacturer's Agent. Remote installation of the Patrol Agent and Hardware KM.
The Manufacturer's Agent (IBM Director, Dell OpenManage, HP Insight Manager) should be installed on the ESX Host Linux OS. If no ESX agent is available, the corresponding Redhat Agent can be used. Install the Patrol Agent and Hardware KM on a remote machine. This machine can be another server or a virtual machine on the ESX Server. Run the Add a Remote System Wizard on the monitoring Server and follow the same procedure as you would for remotely monitoring a normal Linux Server.
On any no-brand PC computer

Getting Motherboard Monitor
On computers that do not have a proprietary Agent, Hardware Sentry can use a tool named Motherboard Monitor (MBM) to detect and poll the different sensors. Hardware Sentry requires MBM to be installed on each managed system. Motherboard Monitor is a freeware developed by Alexander van Kaam that displays information from the sensor chips on your motherboard in your Windows system tray. MBM supports a wide range of chipsets and sensor chip combinations. Motherboard Monitor can be downloaded for free at the following address: http://mbm.livewiredev.com/
Installing the Motherboard Monitor

During installation, please ensure that the following criteria are met: Motherboard Monitor requires that the MBM IO system driver is installed on your computer. If youre installing Motherboard Monitor for the first time, carefully read the information displayed and select the recommended setting for your computer. Please note that Motherboard Monitor only supports Windows. The equivalent tool on Linux is lmsensor but Hardware Sentry does not support it yet.
Configuring Hardware Sentry on no-brand PC computers

Upon startup, Hardware Sentry will automatically detect that it is running on a computer which is running Motherboard Monitor. Please note that Motherboard Monitor has to be running at all times for a proper monitoring of the computer. If successfully installed, the following connectors should be detected by Hardware Sentry: Motherboard Monitor WBEM on Windows (Physical disks) WBEM on Windows (Network adapters)
Hardware Sentry does not support NEC Express5800 computers under Linux
24

Vers i on 1.6.01
Getting the BMC Software Installation Utility

In order to install Hardware Sentry, you need the latest version of the BMC Software Installation Utility. You can download the latest Installation Utility from the BMC Software EPD (electronic product download) from: https://webapps.bmc.com/signon/content/logon.jsp on the BMC Software Website, or from the Hardware Sentry download page on the Sentry Software Website Choose the appropriate package depending on the platform you plan to install Hardware Sentry: For UNIX/Linux systems: ins_ALL_<version>.tar For Windows systems: ins_WINDOWS_<version>.exe The packages are valid for all the PATROL components: Agent, Console, Console Server, etc. Place the Installation Utility package in the same folder as the Hardware Sentry packages.
Installation Procedure
Installing Hardware Sentry is an automated process managed by a wizard. The wizard goes through the necessary steps to install Hardware Sentry and all files associated with it. You are simply prompt for the product's folder location and the product/components to install.Browse to the bmc_products folder where the files have been extracted (both Hardware Sentry and the Common Installer). On Windows: Launch the setup.exe program. On UNIX: Launch the setup.sh script On the more recent versions of Windows XP and Windows 2003, you may get this security alert dialog: Windows detected that the BMC Software Installation Utility is listening on the 50001 port.
To install Hardware Sentry KM for PATROL

1. Allow the perl.exe program listen on this port: Click Unblock.
25

Vers i on 1.6.01
2.
The welcome screen of the installer appears. Click Next to continue.
3.
Read the license agreement, click the Accept option and then click Next to continue.
4.
Select Install the products on this computer now and click Next to continue.
26

Vers i on 1.6.01
5.
Specify the BMC Software products folder. See the BMC Software documentation for more information about the BMC Software products folder. Click Next to continue.
6.
Select Default. Installing Hardware Sentry does not require any customization. Click Next to continue.
27

Vers i on 1.6.01
7.
Select Managed System to install Hardware Sentry on a PATROL Agent. Select the Console Systems role to install Hardware Sentry on a PATROL Classic Console. Select Common services to install Hardware Sentry on the Console Server or on PATROL Central Web Edition. Click Next to continue.
Select as many options at required.
8.
Check the Hardware Sentry KM for PATROL box to install the KM (it should be selected by default). Click
28

Vers i on 1.6.01
Next to continue.
9.
Review the installation parameters and click Start Install to launch the installation procedure.
10. The setup program displays the actions performed and indicated the percentage of completion. Once the installation complete, click Next the view the installation results.
29

Vers i on 1.6.01
11. The wizard displays the installation results. Click View Log to display a detailed log of the installation procedure. Click Next and then Finish to exit the setup program.
12. Click the Finish button to complete and close the installation wizard.
30

Vers i on 1.6.01
A Help button in available at each step of the procedure. Click to display the installation online help. The Exit button allows you to stop the installation procedure.
Extracting the Setup Files

On Windows
The packages for Windows are to be extracted in the consecutive order: 1. 2. First, double-click the BMC Installation Utility: ins_Windows_<version>.exe Next, double-click the Hardware Sentry package: mshw_Windows_1500.exe
The packages extract themselves into a subfolder named bmc_products.
On UNIX/Linux
The packages for UNIX/Linux are to be extracted with the tar utility: 1. 2. First, double-click the BMC Installation Utility: tar xvf ins_ALL_<version>.tar Next, double-click the Hardware Sentry package: tar xvf mshw_UNIX_1500.tar
The files are extracted into a sub-directory named bmc_products.
31

Vers i on 1.6.01
Preloading Hardware Sentry

For optimal operation of Hardware Sentry, it is strongly recommended that you configure the PATROL Agent to preload the KM. This means that the PATROL Agent will automatically load Hardware Sentry upon startup and will not wait for a console requesting the KM.
To do this: 1. Set the /AgentSetup/preloadedKMs configuration variable of each PATROL Agent where Hardware Sentry has been installed. To set a configuration variable, use either of the following options: PATROL Configuration Manager (PCM), wpconfig.exe for Windows or xpconfig for UNIX/Linux. Please refer to the BMC Software PATROL documentation for detailed information on these tools. /AgentSetup/preloadedKMs is a comma-separated list of KM files or KM lists that are to be loaded by the agent upon startup. Basically, it looks like the following:
EVENT_MANAGEMENT.kml,NT_PERFMON_WIZARD.kml,NT_BASE.kml,AS_EVENTSPRING.kml
2. Add MS_HARDWARE_SENTRY1.kml to this list as shown below and then apply the configuration:
EVENT_MANAGEMENT.kml,NT_PERFMON_WIZARD.kml,NT_BASE.kml,AS_EVENTSPRING.kml,MS_HARDWARE_SENTRY1.kml
Tuning the PATROL Agent

There is no need to tune the infinite loop detection mechanism of the PATROL Agent. Changes have been made in Hardware Sentry (since version 1.3.00) to avoid this error message as well as any side effects.
32

Vers i on 1.6.01
Uninstalling Hardware Sentry

Uninstalling Hardware Sentry is an automated process managed by a wizard. The wizard goes through the necessary steps to remove Hardware Sentry and all files associated with it. You are simply prompt for the product's folder location and the product/components to uninstall.
To uninstall Hardware Sentry

1. Locate the Uninstall folder under the BMC products directory (typically under C:\Program Files\BMC Software, or /opt/bmc): On Windows systems, launch uninstall.exe On UNIX, launch uninstall.sh
2.
Specify the BMC Software products folder. See the BMC Software documentation for more information about the BMC Software products folder.
33

Vers i on 1.6.01
3.
To uninstall the KM, select Hardware Sentry KM for PATROL.
4.
Click Start Uninstall to run the un-installation program.
34

Vers i on 1.6.01
5.
A page displays the list of products/components processed and the percentage of completion. Click Next to continue.
6.
A page displaying SUCCESS indicates that Hardware Sentry KM for PATROL is now uninstalled.
35

Vers i on 1.6.01
36

Vers i on 1.6.01
Index
-AAdaptec 7 Adaptec AAC-based RAID 7 Adaptec DPT-based RAID 7 Adaptec Storage Manager 7 Adaptec Storage Manager Browser Edition Agent 7, 13, 14, 25, 32 Architecture 15 AS_EVENTSPRING.kml 32
Dell 7 Dell OpenManage Server Administrator Dell PowerEdge 7 DELL PowerEdge 16 Detect 25 Developer 13
-E7 Environment 13 EServer p5 7 EVENT_MANAGEMENT.kml 32 Extracting the setup files 31
-FFixed Issues 11 Ftp 25 Ftp.bmc.com 25 Fujitsu-Siemens 7 Fujitsu-Siemens Primergy 7 Fujitsu-Siemens Serverview 7 Fujitsu-Siemens Serverview Agent Fujitsu-Siemens PRIMERGY 17
-BBMC Software 7, 14, 25, 32 BMC Software FTP site 7, 25 BMC Software Installation Utility 14, 25 BMC Software PATROL 7, 32 BMC Software PATROL Console 7 Brocade SAN switch 15 Bug Fix 11
17
-CChanges 10 Classic Console 25 comma-separated list 32 KM 32 Commit KMs 13 Common 25 Common Installer 25 Compaq 7 Component 7, 14, 15 Configuration Variables 32 Connectors 10 Console Server 7, 13, 14, 15, 25 Console Systems 25 Controllers 7 Corrected problems 11
-HHardware 7, 13, 14, 25, 32 Hardware agents 7, 13 Hardware Sentry 13, 14, 25, 32 HP 7 HP AlphaServer 7 HP Insight Management Agent Agent HP Instant TopTools 7 HP NetServer 7 HP-UX 7
-IIBM 7 IBM AIX 7 IBM Director 7 IBM Director Agent 7 IBM RS/6000 7 IBM xSeries 7 Ins_ALL_7520.tar 25 ins_ALL_7551.tar 25
-DDefault 25 Index
37

Vers i on 1.6.01
ins_ALL_7551.tar
25 25, 31 25, 31
UNIX/Linux 25 Ins_WINDOWS_7520.exe ins_WINDOWS_7551.exe
-NNEC 7 NEC ESMPRO 7 NEC Express5800 7 Netfinity 7 New features 10 NT_BASE.kml 32 NT_PERFMON_WIZARD.kml
Windows 25 Install 7, 13, 14, 15, 25, 32 Installing Hardware Sentry 13, 14, 15, 25 Intrumentation 7
-KKM comma-separated list Knowledge 15 32
32
-OOpenManage Server Administrator 16
-LLicense 14, 25 License keys 15 Licensing 14 Linux 7, 14 listening 25 50001 25 LSI Logic MegaRAID 7 LSI Logic PowerConsole 7 LSI Logic/Mylex RAID 7
-Ppackage depending 25 Packages 14, 25, 31 PATROL Agent 7, 13, 15, 25, 32 Tuning 32 PATROL architecture 15 PATROL Central 7, 13, 15, 25 PATROL component 14 PATROL Configuration Manager PATROL Consoles 13, 15 PCM 32 Perl.exe 25 Preload 32 Previous versions 13 Proliant 7 PSeries 7
32
-MManaged System 7, 15, 25 Microsoft 7 Microsoft Windows 2000 7 Microsoft Windows 2000 Service Pack 7 Microsoft Windows 2003 7 Microsoft Windows NT 4.0 7 Microsoft Windows NT 4.0 Service Pack 7 Microsoft Windows XP 7 Migrating from previous versions of Hardware Sentry 13 Modules 15 MS_HARDWARE_SENTRY1.kml 13, 32 Mshw_ntx86_1300.exe 14, 31 Mshw_unix_1300.tar 14 mshw_unix_1400.tar 14 mshw_WINDOWS_1301.exe 31 mshw_WINDOWS_1400.exe 14 Mylex 7 Mylex GAM Server 7
-RRAID 7 RedHat Enterprise Linux 2.1 Requirements 7 7
-SSecurity 25 Sentry Software Web site Service Pack 7 Setup files 31 Extracting 31 Setup.exe 25 14
Index
38

Vers i on 1.6.01
Setup.sh 25 subfolder 31 Sun 7 Sun Solaris 7 Support 7 SUSE/Novell Linux
-XXpconfig 7 32
-TTargeted computers 15 Third-party hardware agent 15 Thorium 14 Trial period 14 Tru64 7 Tru64 UNIX 7 Tru64 UNIX 4.0f 7 Trying Hardware Sentry KM for PATROL Tuning 32
14
-UUninstall 13 Uninstall Hardware Sentry UNIX 14, 25 UNIX/Linux 25, 31, 32 ins_ALL_7551.tar 25 33
-VVBScript 7
-WWBEM 7 Web 13, 14, 15, 25 Web Edition 13, 15, 25 Windows 14, 25, 31 Windows 2003 25 Windows Management 7 Windows Management Intrumentation Windows Scripting Host 7 WMI 7 WPCONFIG.EXE 32 WSH 7
Index
39
130095
About BMC Software

BMC Software, Inc. NYSE:BMC, is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases, and service management. Founded in 1980, BMC Software has offices worldwide and fiscal 2004 revenues of more than $1.4 billion. For more information about BMC Software, visit www.bmc.com.
About Sentry Software

Sentry Software, a strategic Technology Alliance Partner of BMC Software, provides key monitoring solutions specifically designed to expand the capabilities of BMC Performance Manager, thus enabling up to 100% coverage of any infrastructure. Sentry Software specializes in single solutions for multiplatform monitoring of hardware, custom applications or any IT component, and blackout windows. Sentry Software products are deployed in 45 countries across the globe and lead the list of BMC Softwares third-party product sales. For more information about Sentry Software, please visit www.sentrysoftware.net.

HW Sentry 1.6.01

Загружено:

Сведения о документе

Оригинальное название

Авторское право

Доступные форматы

Поделиться этим документом

Поделиться или встроить документ

Параметры публикации

Этот документ был вам полезен?

Это неприемлемый материал?

Авторское право:

Доступные форматы

HW Sentry 1.6.01

Загружено:

Авторское право:

Доступные форматы

Hardware Sentry KM for PATROL

Hardware Sentry KM for PATROL

Contacting BMC Software

(01) 713 918 8000

Restricted Rights Legend

Hardware Sentry KM for PATROL

Support Web Site

Support by Telephone or E-mail

Before Contacting BMC Software

Hardware Sentry KM for PATROL

Hardware Sentry KM for PATROL

Hardware Sentry KM for PATROL

Hardware Sentry KM for PATROL

Supported Platforms & Requirements

Required Instrumentation Layer &/or System Commands or Tools

Fujitsu-Siemens BX Blade Servers Fujitsu-Siemens PRIMERGY

HP Insight Management Agent HPU system tools HP Insight Management Agent

HP Insight Management Agent HPUX system commands + MP/GSP

Supported Platforms & Requirements

Hardware Sentry KM for PATROL

Required Instrumentation Layer &/or System Commands or Tools

Solaris Microsoft Windows Microsoft Windows Linux

HP SuperDome (Itanium) HP SuperDome (Itanium) HP SuperDome (Itanium) HP SuperDome (PARISC)

HP Insight Management Agent

HP Insight Management Agent

HP-UX system commands + MP/GSP

HP-UX system commands + MP/GSP

IBM AIX system commands

IBM Director Agent ,WMI

IBM Director Agent , Linux system commands, SmartMonTools

Microsoft Windows Linux Solaris

NEC ESMPRO Agent, WMI

NEC Express5800 Sun Fire (SPARC)

Sun Fire (SPARC T1, T2) Solaris

Solaris Solaris Linux N/A

Supported Platforms & Requirements

Hardware Sentry KM for PATROL

Requirements for console systems

Supported Platforms & Requirements

Hardware Sentry KM for PATROL

What's New in v1.6.01

What's New in v1.6.01

Hardware Sentry KM for PATROL

What's New in v1.6.01

Hardware Sentry KM for PATROL

What's New in v1.6.01

Hardware Sentry KM for PATROL

Installing Hardware Sentry

Migrating from Previous Versions

On PATROL Consoles (Classic)

On Console Server, PATROL Central - Web Edition

Installing Hardware Sentry

Hardware Sentry KM for PATROL

Installing Hardware Sentry

Hardware Sentry KM for PATROL

Setting up Hardware Sentry

Specific Setup Instructions

On Brocade SAN switch

Installing Hardware Sentry

Hardware Sentry KM for PATROL

Install Hardware Sentry KM

Configure Hardware Sentry KM

On DELL PowerEdge computers