Академический Документы
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WHO WE ARE
WHAT WE DO
WHO WE HELP
A software company founded by industry experts who live and breathe chain concepts.
Cloud based software designed specifically for retail, franchise and chain businesses.
We equip leading retail and franchise chains around the world with our turnkey solution.
PROMISED
Copyright 2012 Chainformation. All rights reserved.
DELIVERED
INSIST ON
CONSISTENCY
Copyright 2012 Chainformation. All rights reserved.
Chains by numbers
Chain and franchise account for 50% of all retail sales in the United States
In a nutshell: the global franchise industry, including retail, is growing significantly faster than the economy.
Are you geared up for the ride?
Sound familiar?
We have problems with our franchise manual nobody reads it, and its difficult to update I want a system that delivers know-how and secures brand compliance to all my stores but my stores just want an Intranet
My stores dont know what central promotions were running. Customers are frustrated.
Here are three ways to help your retail chain or franchise business grow effectively:
Have clear procedures Provide easy-to-use tools Share & communicate
Identity
Web publishing
Work Processes
Marketing Assets
Reporting Tools
Pricing
Recipes
Vendor Agreements
or
Introducing CCM
A cloud-based management software for your chain Developed spefically for multi-unit businesses in retail and franchise Enables daily communications and provides access to criticial work processes Collects all your know-how in one place
TRACKING PARTICIPATION
Ensure that business critical documents are read, and training programs taken. Keep your staff informed and educated.
OPS. MANUALS
Easily track versions and manage updates of your manuals and processes across your business.
CCM can be used whether you operate a local, national or global chain business
FRANCHISED | WHOLLY-OWNED | START-UPS | GLOBAL MULTI-BRANDED | MULTIPLE MARKETS
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Helping retail and franchise leaders equip staff with critical know-how around the world.
Copyright 2012 Chainformation. All rights reserved.
Is CCM right for your business? Lets look at a typical communication process in a chain business.
You
Your Customers
Your Chain
How well your chain can deliver on that promise sets the conditions for growth and profits.
As a Franchisor, you have delegated the responsibility to deliver on these promises to your co-workers and franchisees, when interacting with customers.
Communication and know-how transfer is a never ending process in an ever changing business environment.
What if...?
You
Your Customer
Or....?
You
Your Customer
CONSISTENCY
BRAND COMPLIANCE
PROCEDURES
A BETTER INFORMED STAFF DRIVES A BETTER BUSINESS. CCM collects all your know-how in one place to help your staff deliver a better customer experience across all your store locations
Copyright 2012 Chainformation. All rights reserved.
Minimize operational errors and costly re-sets Deliver on your promises to franchisees and end customers
Our promise: CCM will simplify daily operations for any multi-unit business
People & Collaboration
Customer Examples
Main Navigation
Franchise Handbooks Good overview with relevant, process oriented topics and one-click links. Available links defined by user access role. Any content searchable in database Real time updates online.
Role based content with quick access to daily operational support and information
Under the surface: A one-stop system that delivers know-how, enables dialogue and speed of communication between your head office and all stores, outlets and locations Customized to your exact specifications and ready out of the box!
Copyright 2012 Chainformation. All rights reserved.
CCM is customized for store and franchise environments and can be up and running in just 2-4 weeks.
Getting started is easier than you think. 3 simple steps to turn knowledge into action.
Identify the 20% of activities your Franchisees do on a daily basis that generate 80% of your profits and build your brand. These 20% are your know-how.
Document this in an easy-tounderstand way, then make it accessible through a smart framework with intuitive navigation, governed by logical rules.
Outcome: The right information the right person, at the right time and in reference to their job = more likely the right things will be done the right way!
Equip your business with a tool that enables seamless communications. Try CCM by Chainformation today.
Running costs not more than an average cell plan per store and month. All upgrades and new versions included. Click here to learn more.
Copyright 2012 Chainformation. All rights reserved.