MSC IN MAJOR PROGRAMME MANAGEMENT 2012/13

The Sad Business School is proud to host the rst research and teaching centre in the world established to understand and deal with the challenges of major programme management. The BT Centre for Major Programme PROFESSOR Management is dedicated PETER TUFANO to building and supporting a Dean, Sad community of excellence in the Business School University of Oxford eld, and this MSc is central to our commitment. It offers the intensive, rigorous qualication you would expect from Oxford, designed to challenge and develop the most exceptional of programme managers.

MSC IN MAJOR PROGRAMME MANAGEMENT

Major programmes are more than just big projects; they may have budgets that run into billions of pounds, they may last ve years or more from concept to completion, and they are likely to have a vast array of competing stakeholder interests. Major programmes can be seen across sectors and all over the world, and have the power to transform a company, a city and even a country. The skills and competencies of project management are a prerequisite for managing these programmes, but they are not sufcient. A greater level of understanding is required that is distinct from the traditional practices of project management.

The Oxford Masters in Major Programme Management is an intellectually rich, part-time programme. Informed by cuttingedge research and grounded in the best of international practice, this specialised masters combines the highest standards of academic rigour with a practical approach to managing large-scale, complex and transformational programmes. Delivered in an efcient modular structure, the programme is completed over two years, allowing you to enjoy the lasting benets of the Oxford experience without signicant interruption to your working life.

MAJOR PROGRAMMES PRESENT COMPLEX CHALLENGES

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The rst day convinced me to throw out the book and rethink how I design and manage large programmes. The course brings together thought-provoking scholars, the latest research and leading practitioners; all in a wonderful learning environment. I was really glad to see that my course colleagues are all senior, battle-hardened practitioners too. They are a rich mix of industries and experiences which make for fascinating discussions, both in class and beyond. EDWARD CARROLL United Nations

PROGRAMME OUTLINE
The MSc comprises eight courses, which are completed module by module within two years, and a dissertation. Each module begins on a Wednesday and concludes on a Saturday afternoon, allowing participants to combine work with study. The rst module commences with an additional two-day induction, and the nal module concludes with a one-day capstone event. Candidates undertake pre-reading and formative assignments, and form virtual learning teams during the course of the programme to support each others progress. The MSc is formally assessed by eight individual assignments and a written dissertation of 10,000 words. Candidates will build their dissertation round an intellectually challenging question of their choice that will encourage them to explore the subject matter of the thesis in depth.

Modules
Des Suc igning ess ful and M Pro gra anagin mm g es
t men nage l Ma ncia Fina
rch sea Re ds tho Me

Glob Majo alisation r Pro a gram nd mes

ng eeri ngin sE tem Sys

Dissertation
k Ris me m gra Pro jor Ma
Con trac tM ana gem ent

MSC IN MAJOR PROGRAMME MANAGEMENT

Ma nag ing Per form anc e

PROGRAMME THEMES
The MSc addresses the interdisciplinary themes that lie at the heart of major programme management. The complex nature of these topics means they do not respond to simplistic interpretations and instead require scrutiny from several perspectives. For these reasons each theme benets from being the focus of a particular course, and through ongoing investigation across the programmme. PROGRAMMES AS ORGANISATIONS Major programmes are far more than scaled-up projects. This means that the answer to successful delivery lies not in better project management but instead through conceiving programmes as temporary organisations with the implied requirement for deeper understanding of organisational structure and behaviour and appreciation of how these affect programme outcomes. As a result, major programme managers need to develop the competencies found amongst the best general managers and executive ofcers. This concept is introduced in the Designing and Managing Successful Programmes module and developed throughout subsequent modules of the programme, in which participants explore and seek to resolve the questions of strategy and governance that are central to the successful delivery of integrated solutions. RISK AND UNCERTAINTY A crucial element of the challenge facing major programme managers is the need to deal with complexity and risk. The failure to deal with risk can be seen all too clearly in the ongoing reports of programmes failing to achieve outcomes and suffering escalating costs and delivery delays. The Major Programme Risk module provides a particular focus on identifying and cataloguing the extent of the problem and the nature of the particular risks that affect major programmes across sectors. Given that these risks include technical, nancial, contractual and political challenges, risk is a subject returned to across the MSc where understanding of problems, causes and cures continues to be reappraised and rened. STAKEHOLDER ENGAGEMENT Engaging and managing internal and external stakeholders is an aspect of the complexity inherent in programmes and one with a critical effect on success. This close connection means that vision, negotiation and partnering become important attributes to engage and align internal teams and the extended network of buyers and builders whose support is vital across the programme life-cycle. The Managing Performance module pays particular attention to this theme and considers the role of the programme leader and how they engage and direct their immediate team and the wider programme organisation. This module draws together and integrates the elements of stakeholder engagement that emerge in earlier modules, for example, the human factors and organisational behaviour aspects of the systems engineering approach chosen to guide the delivery of a programme.

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Informed by cutting-edge research and grounded in the best of international practice, the Oxford Masters is built on eight core courses that are completed module by module within two years.

PROGRAMME CONTENT
DESIGNING AND MANAGING SUCCESSFUL PROGRAMMES After a two-day induction gateway designed to prepare students for the programme, this module develops candidates understanding of major programmes as a governance structure and a distinctive organisational form. It investigates the concept of projects and programmes as temporary organisations, and explores the consequences of organising by programmes. You will consider the relevance of organisational theory to major programmes, and reect on organisational design in the context of programme performance. This module will cover: Programmes as organisations Organisation design Theoretical perspectives Practical challenges Recurrent themes SYSTEMS ENGINEERING Effective systems design and engineering are the core of a successful major programme. This module will introduce participants, from technical and non-technical backgrounds, to the central concepts and assumptions of systems engineering. You will explore the real-world issues affecting systems engineering, with a particular emphasis on the effects of complexity. The module will be interdisciplinary in nature and practically-grounded, with practitioner-led case studies and intensive team-based design activities. This module will cover: System design Coping with change Choosing metrics Coping with complexity Factors for success CONTRACT MANAGEMENT This module addresses the crucial role of contractual documentation in the creation and management of a major programme. Using practical, business-focused activities, participants will build effective contract management skills that can be applied throughout the programme lifecycle. Detailed consideration will be given to the optimum structure and terms of key agreements to support project success, and to the inherent risk and complexity of contract management in the programme environment. This module will cover: Identifying legal risk Strategic alliances and cooperative ventures Dispute resolution Intellectual property Due diligence and contractual protection FINANCIAL MANAGEMENT Cost overrun is one of the signicant concerns facing the delivery of projects and programmes. Reaching beyond the simple mechanics, this module will enable programme managers to acquire and articulate a deep understanding of the nancial performance of their programmes. Participants will explore the role of nancial metrics throughout the programme lifecycle, providing the necessary technical knowledge for those without a nancial background, while contextualising the understanding of experienced nancial managers. This module will cover: Assessing viability and evaluation methods Performance measurement and nancial metrics Risk perception Organisational, political and social context of large project nancial management Communication and stakeholder management

MSC IN MAJOR PROGRAMME MANAGEMENT

DISSERTATION The programme concludes with a 10,000-word academic dissertation, based round an intellectually challenging question that participants will explore in depth.

MANAGING PERFORMANCE This course allows participants to consider their roles as managers and leaders in delivering the outcomes expected of a major programme. Working across individual, team, organisation and programme perspectives, participants examine their own leadership style and understand how their personal approach affects programme performance. You will establish your capacity to act as a reective practitioner in order to continue developing your understanding and performance over time. This module will cover: Leadership models Framing and reframing perspectives The reective practitioner Developing personal insights Leadership in a programme context

MAJOR PROGRAMME RISK Informed by internationally recognised research, this module will investigate the nature of risk in the management of major programmes. Crucial links between risk and the other disciplines associated with project and programme management will be identied and integrated. Participants will explore how risk manifests across a range of programme sectors, and develop a sound understanding of the role of policy, planning, and management in pre-empting such risk. The theoretical and practical skills required to address the challenges posed by major risk will be developed through practice-based tools and activities. This module will cover: How risk fools you Risk in context The planning fallacy Strategic misrepresentation The outside view De-risking

GLOBALISATION AND MAJOR PROGRAMMES A differentiating characteristic of major programmes is the global context in which they operate. The budgetary scale and transformational possibilities of a major programme can have farreaching political consequences at an international level, and the expectations of geographically distributed stakeholders must be carefully managed. This module explores the international and transnational dimensions of major programmes and how they may be understood, anticipated and managed. Taking a strategic view, participants will consider the impact of politics, different legal models of enforceability, and the particular risks that may be associated with operating in emerging economies. This module will cover: Global strategy development Navigating political environments Stakeholder management Corporate social responsibility Emerging economies

RESEARCH METHODS This module is an essential introduction to the business and management research methods that are appropriate for researching major programme management, including both qualitative and quantitative approaches. Participants will be introduced to general research design issues, including identifying research problems, formulating research questions, and searching the academic literature, and to specic methods for collecting and analysing data. The module will prepare participants for planning, executing, and writing up their dissertations for both managerial and academic stakeholders. This module will cover: Research design and general approaches Literature search Data collection Data analysis Writing up research proposals and results Research ethics

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We are developing leaders who will be responsible for the most expensive, complex, and potentially transformational programmes around the world. Our MSc candidates must be experienced, knowledgeable and challenging if they are to succeed. PAUL CHAPMAN Programme Director

THE MASTERS CANDIDATE

The Oxford Masters in Major Programme Management draws together a truly diverse mix of exceptional project and programme managers. Our participants have a good rst degree or equivalent professional qualications, and a minimum of seven years professional experience.
INTERNATIONAL COMPOSITION
0% 8 16 24 32 40

AFRICA & MIDDLE EAST ASIA AUSTRALIA EUROPE NORTH AMERICA SOUTH AMERICA UK

12 10 4 15 17 4 38

EMPLOYMENT
0% 6 12 18 24 30

BANKING & FINANCE CONSTRUCTION & LOGISTICS CONSULTING DEFENCE & AERONAUTICS ENERGY & UTILITIES

10 10 20 8 4

HEALTHCARE & BIOTECHNOLOGY 5 PUBLIC SECTOR & NGOS TELECOMMUNICATIONS & IT OTHER BUSINESS SECTORS 6 29 8

PREVIOUS EDUCATION
0% 9 18 27 36 45

BACHELORS POSTGRADUATE DIPLOMA MASTERS MBA MPHIL & DOCTORATE

41 7 19 28 2

PROFESSIONAL QUALIFICATIONS 3

MSC IN MAJOR PROGRAMME MANAGEMENT

THE CURRENT CLASS Class size: 45 Age range: 2953 Nationalities: 20 Sectors: 15 Work experience (years): 727

BANU LAKSHMANAN Oracle Corporation I have more than ten years of experience in executing projects, but I consider myself a novice in the programme management arena. I want to develop both the necessary experience and the academic acumen to effectively executive large-scale programmes with the condence of a clear vision. I have never been so thrilled to be part of an elite group. The exhilarating experience and breadth of knowledge I have gained has well surpassed all my expectations. The course is structured distinctly to shape every individual, to stretch management capabilities and to steer towards great attitude and positive direction. The content of the MSc offers above and beyond what I was seeking to further my career, and I know that Oxford provides the highest quality of knowledge in the world. As a result of following the programme, I will be a well-rounded Programme Manager and will be able to execute programmes in a broader spectrum and maintain shorter lifecycles. More than anything, the honour of being a part of the University of Oxford legacy is something I will cherish for the rest of my life.

TOM DENWOOD NHS National Programme for IT I currently run a team of 30 people, managing a key supplier to deliver a 500 million component of the programme across the South of England. Id been fortunate to spend time on soft-skill courses, and being PRINCE2 and MSP qualied, I was looking for something that could put an academic wrapper around my chosen career, with more relevance than an MBA. I was pointed in the direction of the MSc in Major Programme Management, and havent looked back. I had a concern that the programme might be too academic, but the combination of the outlook of the faculty, the relevance of the programme material to the work setting, and my fellow practitioners on the programme, ensures that this isnt the case. It has caused me to look at work challenges in a different light with more forensic objectivity and condence. Moving forward, I want to move to leading even greater programmes of public sector change, and as well as the qualication from a cutting-edge programme at a leading University, the MSc will also equip me with the knowledge, vision and network to help get me there.

ALICIA CALEF Raytheon Company I work with the US Air Force managing a development programme for a satellite communication system. I work with many talented engineers. Some are considered the best in their eld. I am passionate about leading these individuals. The defence industry is vital to US national security and is the benefactor of many tax payer dollars. I owe it to my teams and my customer to learn as much as possible about managing programmes. It is easy to get caught up in the restorm of daily management challenges. The MSc has allowed me to think strategically about programmes and the corporations, organisations, and nations they can inuence as well as gain practical knowledge from some of the worlds leading experts. The seemingly paradoxical combination of 800-year-old university traditions and the modern business school environment have yielded a powerful combination of underpinning theory and current practice. The MSc in Major Programme Management at Oxford has been amazing I am in awe of my classmates! I have built a quick rapport with those who are also in my college, in particular, and I hope to continue this connection after graduation and network with other future participants and alumni.

RAYMOND FONG Taylor Woodrow Graduating with a degree in civil engineering, I commenced a career that started off with a stint in designing bridges and has latterly led to the delivery of construction projects in the rail sector. I nd myself in a class of experienced professionals from many different industry sectors. My colleagues are engaging and keen to share their opinions and knowledge. Exchanging experiences and best practice has been of immediate benet to my work. The lecturers and tutors are the best academics in the eld of programme management, and they inspire us to view problems and potential solutions from a range of different perspectives. Being a part-time programme means that the onus is on the student to undertake a signicant amount of self-study away from the lecture theatre. I am redeveloping the ability to research, absorb, analyse and critique the different ideas around any particular topic. This is perhaps the most important benet that I will gain from the course. In retaining this ability, my store of technical knowledge will constantly be updated throughout my career and will never be stagnant.

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Colleges currently offering membership to participants include: Brasenose College Exeter College Green Templeton College Kellogg College Linacre College Merton College Pembroke College St Annes College St Catherines College St Cross College St Hughs College

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MSC IN MAJOR PROGRAMME MANAGEMENT

Getting involved with your college is another great way to take advantage of what Oxford has to offer. My college has a very friendly graduate community, a beautiful environment and a wonderful history. They regularly run really thought-provoking talks, and of course you can always take part in college sport. DAVID WRIGHT AllCloud Networks

THE OXFORD EXPERIENCE

THE SAID BUSINESS SCHOOL The Sad Business School is one of Europes youngest and most entrepreneurial business schools. An integral part of the University of Oxford, the School embodies the academic rigour and forward thinking that has made Oxford a world leader in education. The Sad Business School is dedicated to developing a new generation of business leaders and entrepreneurs, and conducting research not only into the nature of business, but the connections between business and the wider world. The School combines the highest standards of academic rigour with a practical understanding of business and wealth creation. Our faculty are engaged in boundary-extending research on key management issues, in dialogue with the wider intellectual community and with practitioners. THE BT CENTRE FOR MAJOR PROGRAMME MANAGEMENT The BT Centre for Major Programme Management is the rst research and teaching centre in the world dedicated to understanding and dealing with the challenges of major programme management and helping business, government and civil society meet and overcome them. The purpose of the Centre is to develop leaders and scholars who understand the strengths and weaknesses of major programmes and have the knowledge, skills and tools necessary to decide when to, and not to, execute such programmes and to successfully govern, plan, manage and deliver programmes on behalf of business, government and society. THE COLLEGIATE SYSTEM As an Oxford student, you will belong to one of the Universitys 38 colleges. College life will enrich your time at Oxford, offering you the chance to meet with students and faculty from diverse academic backgrounds in situations ranging from high table dinners to college balls. Each college has its own distinct identity and culture, and colleges have their own alumni societies and professional networks that complement those offered to graduates by Oxford University and Sad Business School. Whichever college you choose, you will probably develop a strong loyalty to it that will stay with you way beyond graduation.

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The University of Oxfords faculty members come from all around the world. They are leaders in their eld and are engaged in boundary-extending research on key management issues.The programme benets from the substantial involvement and collaboration of senior practitioners from a range of sectors.

SELECTED FACULTY
PAUL CHAPMAN Programme Director Dr Chapman is Executive Director of the BT Centre for Major Programme Management and a Fellow in Operations Management and Executive Education at the Sad Business School. Prior to joining Oxford he was a Senior Research Fellow at Craneld School of Management. Dr Chapman teaches operations management and leadership, and his research is focused on mechanisms for benet delivery, especially the role of collaborations. Dr Chapman is the Programme Director for the MSc in Major Programme Management. BENT FLYVBJERG Academic Director Bent Flyvbjerg is the rst BT Professor and Chair of Major Programme Management and Founding Director of the University of Oxfords BT Centre for Major Programme Management. He is a leading international expert within the eld of major programme management, and is author and coauthor of key references, including the books Megaprojects and Risk and Decision-Making on Mega-Projects. Professor Flyvbjerg has worked as a consultant to government, regulators, corporations, the European Union Commission, and the United Nations. His work has changed megaproject policy and management in the UK, USA and several other countries. PATRICK OCONNELL Major Programmes Practice Dr OConnell is the President of Delivery and Service Operations for BT Global Services and Managing Director of BT Health. He is the Practitioner Director of the BT Centre for Major Programme Management at the Sad Business School. Dr OConnells experience with large, complex, multibillion companies and programmes encompasses more than 25 years in government and industry. He has a doctorate in Computer Science and taught the management of large scale systems as an adjunct professor at The George Washington University for 15 years. EAMONN MOLLOY Programme Management and Organisation Theory Dr Molloy is a Fellow and Tutor of Management Studies at Pembroke College, University of Oxford and an Associate Fellow at the Sad Business School. His current research focuses on connecting organisation theory with theories of project and programme management, and he has published extensively on the relationships between work, technology and organisation. Dr Molloy is also engaged in research on emotional bias in political language alongside colleagues in the Department of Politics and International Relations at the University of Oxford. He teaches at undergraduate and postgraduate level, and in executive education. JANET SMART Systems Engineering Dr Smart is a Fellow in Management at the Sad Business School. Her work concerns, amongst other areas, programme management as a complex system. She is currently researching the management of large scientic projects, such as the ATLAS Experiment at CERN, with a particular interest in the cultural and leadership aspects of Big Science. Formerly a Reader in Engineering Science at the University of Oxford, Dr Smart has published over 150 conference and journal articles, ten book chapters and two books. She is a member of the Institution of Engineering and Technology.

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Visit our faculty pages at: www.sbs.oxford.edu/mpm

PAOLO QUATTRONE Financial Management Paolo Quattrone is Professor of Accounting and Management Control at the IE Business School in Madrid, one of the top ranked business schools in Europe. His research and teaching concern the visual power of accounting and management techniques, and their ability to engage the user. Professor Quattrone is on the editorial board of several leading accountancy journals, and he has published extensively in the broader management sphere. He was Fulbright New Century Scholar for 20092010 at Stanford University, where he worked on issues of university governance and accountability, and on the future of business education.

KATE BLACKMON Operations and Service Management Dr Blackmon is University Lecturer in Operations Management and a Tutorial Fellow in Management Studies at Merton College. She is currently an ESRC Advanced Institute of Management Research (AIM) Mid-Career Fellow in Services. Much of her recent research focuses on integrating organisational theory with operations management, and also on historical and crossnational perspectives. Dr Blackmon teaches operations management and service management to undergraduates and postgraduates, as well as an extensive range of sessions on research design, philosophy, ethics, and methods to research postgraduates.

LINDSAY HENSHAW Corporate and Commercial Law Lindsay Henshaw is a barrister who specialises in corporate and commercial law and is an Associate Fellow of the Sad Business School. She has lectured in corporate nance and business law at a postgraduate level for the Oxford Institute of Legal Practice, and as the Institutes Director of Continuing Professional Development, she established its role as a central provider of vocational training to the legal profession. She has been a senior legal adviser to global corporations and government in the United Kingdom and at European Union level. Lindsay Henshaw read law at the University of Cambridge and is a member of Lincolns Inn.

MARI SAKO International Business Mari Sako is Professor of Management Studies at the Sad Business School. Her focus has been on understanding how business enterprises are governed in different ways in different locations, with specic attention to human resources and supply chains. She has 20 years experience of researching about global strategy, resulting in the publication of ve books, including Prices, Quality and Trust (1992) and Shifting Boundaries of the Firm (2006), and numerous journal articles. Professor Sako is a Senior Fellow of the UK ESRC/EPSRC AIM, and a member of the Novak Druce Centre for Professional Service Firms at Sad Business School.

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Oxford is the pre-eminent centre of academic excellence. An MSc from Oxford carries credibility and weight not found elsewhere. Yet the most compelling reason for gaining this qualication is the journey rather than the destination. The Oxford MSc in Major Programme Management attracts the best from the worlds of academia and business, and I very much want to be part of that. I want to go on to use what I have learned, with condence, for the benet of my organisation, myself, the wider good, and the continuing reputation of the University of Oxford. NICK BORWELL BT Global Services

HOW TO APPLY
REQUIRMENTS A good undergraduate degree or equivalent professional qualication. A minimum of seven years relevant professional experience. A GMAT or GRE score: a high score does not guarantee a place, nor does a low score automatically disqualify an applicant, but as a guide we are looking for scores in excess of 600. Candidates who have at least ten years management experience may be granted exemption from this requirement. A Test of English as a Foreign Language (TOEFL) or International English Language Test Scheme (IELTS) if English is not your native language. Candidates with a degree from, or signicant experience of working in, an English speaking country may be granted exemption from this requirement. Please see our website for further information on our English language requirements. TOEFL TOEFL iBT Paper Min Score 109 630 IELTS THE APPLICATION PROCESS Candidates apply online at www.sbs.oxford.edu/apply. All applicants will be required to supply transcripts of their previous higher education qualications and ofcial GMAT/English language test scores. Two professional or academic references are required. We would normally expect one of these to be from your line manager. Applicants are required to complete written work as described in the application form. Selected applicants will then be invited to interview. Interviews can be conducted in Oxford, or by telephone for international applicants. Applicants will be notied of their results as soon as possible. PAYMENT OF FEES Applicants who are offered and accept a place on the course are asked to pay a 20% nonrefundable deposit, which is offset against their fees. The deposit is due 30 days after notication of acceptance. The remainder of the programme fee is due in two equal instalments to be paid according to a set schedule. There is also a college fee which varies from college to college. This fee is due on an annual basis. Participants should also budget for accommodation during the modules, travel to and from Oxford, and the purchase of some essential texts.

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MSC IN MAJOR PROGRAMME MANAGEMENT

For further information contact Liz Starbuck Greer tel: +44 (0)1865 422565, email: mpm-enquries@sbs.ox.ac.uk or visit our website: www.sbs.oxford.edu/mpm

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Sad Business School University of Oxford Executive Education Centre Egrove Park Oxford OX1 5NY United Kingdom Contact: Liz Starbuck Greer Tel: +44 (0)1865 422565 liz.greer@sbs.ox.ac.uk www.sbs.oxford.edu/mpm

SAID BUSINESS SCHOOL The Sad Business School is one of Europes youngest and most entrepreneurial business schools. An integral part of The University of Oxford, the School embodies the academic rigour and forward thinking that has made Oxford a world leader in education. The School is dedicated to developing a new generation of business leaders and entrepreneurs and conducting research not only into the nature of business, but the connections between business and the wider world.

TAUGHT PROGRAMMES Diploma in Financial Strategy Diploma in Global Business Diploma in Organisational Leadership Diploma in Strategy and Innovation Executive MBA MBA MSc in Financial Economics MSc in Major Programme Management RESEARCH PROGRAMMES DPhil Programme

EXECUTIVE EDUCATION General Management Oxford Advanced Management and Leadership Programme Oxford Management Acceleration Programme Leadership Oxford Strategic Leadership Programme Oxford High Performance Leadership Programme What Next? For leaders with more to offer Oxford Programme on Negotiation

Strategy and Change Oxford Scenarios Programme Consulting and Coaching for Change CIO Academy Finance Oxford Finance Programme for Senior Executives Oxford Global Investment Risk Management Programme Oxford Private Equity Programme Oxford Private Equity Programme in China Custom Programmes

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