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W W W.PL AYOUTLOUD.CO.

ZA

FREQUENTLY ASKED QUESTIONS


Will taxes on flights be included? All prizes that include flights will have the airport taxes paid on behalf of the Player. Additions or upgrades to the flight arrangements are for the Players own expense. Transfers not included. Will I have to pay capital gains on purchases? Items over a certain value might have a Capital Gains consequence depending on each Players tax situation. The Capital Gain cost will be for the Players own cost. What happens if I dont have the money available? If there are insufficient funds available in the account that the purchase is being made, then the 60 second time will continue to count down until a successful purchase is made from another account. Should this not be achieved then the prize will be passed on to the next quickest Player. Can memberships be paid off? Yes, payment plans can be requested, but your purchasing number and starter pack will only be released once the full R5000.00 has been received and reflected in the PLAYOUTLOUD account. Where can I collect my prize? Prize winners within Gauteng will have to collect their prizes from the LIVEOUTLOUD head office in Fourways. A photograph will be taken of the prize with the Player which could be used for marketing purposes and social media. Winners living outside of Gauteng will have their prizes delivered to an address of their choice within South Africa. This would have to be arranged with the PLAYOUTLOUD team or LIVEOUTLOUD head office. Does the application work on all smart phones and networks? Yes, the application works on all networks and all smart phones purchased within the last two years (2010 2012). Should the application not function correctly and the developers arent successful in making it work efficiently on your handset, then your membership fee will be refunded in full. Can anyone download the application? Yes, but only the 500 Players who have paid memberships will be able to make purchases. How do I pay and secure the prize? You can preload your Mastercard or Visa credit card details for the One Click purchase facility. Alternatively you can manual upload your details for each attempted purchase (please note you will only have 60 seconds to upload your details manually and secure the prize) Can I return the prize to PLAYOUTLOUD? Prizes of R20 000 value or more will have a cooling down period of 7 days, in which time a full refund will be given and the prize reloaded into the vault at a future date. When can I start playing and download the application? The application can be downloaded from the 20th of October 2012, and the PLAYOUTLOUD Vault will officially launch and be loaded every 24 hours from the 1st November 2012. Will there be a tutorial on how to use the application and website? Yes, tutorials will be available on the website, PLAYOUTLOUD application and YouTube to ensure that all Players are well versed on how PLAYOUTLOUD works. There will also be specific tutorials on how to preload your details for the One Click purchase facility.

PAGE 1 OF 2 PHYSICAL ADDRESS THE EMBASSY. 50 MULBARTON RD, BEVERLEY, JOHANNESBURG, SOUTH AFRICA, 2196 (CNR WILLIAM NICOL DR, FOURWAYS) POSTAL ADDRESS PO BOX 2537, FOURWAYS, JOHANNESBURG, SOUTH AFRICA , 2055 MAP HT TP://GOO.GL/MAPS/FR A9 W W W.LIVEOUTLOUD.CO.Z A TELEPHONE 086 123 MEDIA (63342) FA X 086 719 6729 EMAIL INFO @ LIVEOUTLOUD.CO.Z A ONE VISION INVESTMENTS 397 (PTY) LTD DIRECTOR MIKE EILERTSEN REGISTRATION NO. 2010/001132/07 VAT REGISTRATION NO. 4090 258577

W W W.PL AYOUTLOUD.CO.ZA

How much data will the application use? Data use will be kept to a minimum and will be in line with other social media platforms like Twitter or Facebook. All data charges will be for each individual Players own account. If someone is in the vault before me can I attempt to make a purchase? No, only once the Player has left the vault will you be allowed in. The 60 second countdown clock will show how much time is remaining for the Player inside the vault to secure the purchase. Once the clock reaches zero the next quickest Player to login will be allowed to enter the Vault. Is there any limitations to the amount of purchases I can make? If you have an unsuccessful purchase (i.e the clock ran out and the minimum requirements of the purchase werent met) then you will be locked out the Vault for a period of 15minutes. Players will also be limited to only 3 purchases of prizes under the value of R2500 per week. There will be no limitation for Purchases over the value of R2500 other than the locked out period. How long does my subscription last? One full year - 1 November 2012 to the 31st October 2013. Existing Players will be offered a first right of refusal for the following years Vault. Once the 500 Players have been signed up, will any more be allowed to partake? No, the PLAYOUTLOUD Vault is limited to a maximum of 500 Players. Can more than one member of a family be a Player? Yes, as long as they are over the age of 21 years old and have their own credit card or payment facility. Each family member who joins PLAYOUTLOUD would have to pay the R5000.00 membership fee to get their unique purchasing number. What will the range or value of the prizes be? Prizes will range from a minimum value of R100 to a maximum value of R350 000. Purchase prices for the Players will range from a minimum value of R5 to R45 000. Am I limited to when I can use a weekend away prize? Weekends away are subject to availability. Certain travel prizes may exclude Easter weekend and Christmas, but this would be clearly stipulated on the Prize description. Will PLAYOUTLOUD be audited? PLAYOUTLOUD, its Players and the prizes will all be audited by an external auditing firm. They will also audit the application algorithm that ensures that prizes are selected at random to be uploaded into the vault as well and that the times selected are at random. This will ensure that one Player will not have an advantage over the other Players. Can I cancel my membership during the year? You can cancel your ability to play within the Vault but the membership fee will not be refunded. Can I transfer my account into someone elses name? The purchase prizes will be given to the original signed up Player. Any arrangements thereafter are at the sole discretion of the original Player and PLAYOUTLOUD cannot be held responsible or liable. Can I promote my business, product or service via PLAYOUTLOUD? Contact the PLAYOUTLOUD team or the LIVEOUTLOUD head office should you wish to put forward a proposal.

PAGE 2 OF 2 PHYSICAL ADDRESS THE EMBASSY. 50 MULBARTON RD, BEVERLEY, JOHANNESBURG, SOUTH AFRICA, 2196 (CNR WILLIAM NICOL DR, FOURWAYS) POSTAL ADDRESS PO BOX 2537, FOURWAYS, JOHANNESBURG, SOUTH AFRICA , 2055 MAP HT TP://GOO.GL/MAPS/FR A9 W W W.LIVEOUTLOUD.CO.Z A TELEPHONE 086 123 MEDIA (63342) FA X 086 719 6729 EMAIL INFO @ LIVEOUTLOUD.CO.Z A ONE VISION INVESTMENTS 397 (PTY) LTD DIRECTOR MIKE EILERTSEN REGISTRATION NO. 2010/001132/07 VAT REGISTRATION NO. 4090 258577

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