MBA-II MB0028 PODUCTION & OPERATION MANAGEMENT

1-Mark 1. Production Management starts with a. b. c. d. Aggregate planning Average planning Strategy formulation None of the above

Ans. (a) 2. Job descriptions are important to a. b. c. d. Select the personnel Train the personnel Deploy the personnel All of the above

Ans. (d) 3. It is defined as the number of order to be picked simultaneously be a picker in an assignment. a. b. c. d. Order picking Order extent Coverage extent Both a & b

Ans. (b) 4. Capitals Costs is a. b. c. d. Recurring Non-recurring Occurring Non-occurring

Ans. (b)

5. Strategies are formulated based on the ____________ of the organization and the environment in which it is carrying on the business. a. b. c. d. Mission Objectives Vision Goals

Ans. (a) 6. ________ is at the core of all strategies. a. b. c. d. Resources Operations Competitiveness Manpower

Ans. (c) 7. Customers come and stay because of this factor a. b. c. d. Quality Time Flexibility All of the above

Ans. (a) 8. A ________ is the result of a decision taken at the highest level. a. b. c. d. Corporate strategy Business strategy Operations strategy Management strategy

Ans. (b) 9. _________ has become the fundamental for an organizations existence. a. Customized product b. Variability in product c. Cost effectiveness

d. Assurance of quality Ans. (d) 10. ______ means the positioning of various equipments, machineries, departments facilities to maximize productivity and space utilization. a. b. c. d. Layout Blue print Port folio Mapping

Ans. (a) 11. In this method, the various factors are given rating depending upon the perception of the management. a. b. c. d. Factor rating method Rating plan method Point rating method Break-even analysis

Ans. (b) 12. Elements of second category of resources are a. b. c. d. Processes Technology Technique All of the above

Ans. (d) 13. ______ specific activities & procedures adopted using data for determining a particular aspect of quality for arriving at decisions which are conclusive. a. b. c. d. Processes Techniques Methodologies Strategies

Ans. (b)

14. Quality Loss function L = C (X-T)2 was developed by a. b. c. d. Crosby Juran Taguchi Deming

Ans. (c) 15. ______ deals with the conversion of the logical model into relational model. a. b. c. d. Business model Business process Physical modeling None of the above

Ans. (c) 16. It focuses upon the needs of the business, its activities, their flow, and the data entities they create and are defined. a. b. c. d. Logical modeling Relational modeling Physical modeling Business modeling

Ans. (a) 17. _______ is the complete set of tasks, techniques, tools applied during project execution. a. b. c. d. Control function Quality control Project management Evaluation & assessment

Ans. (c) 18. A _______ consists of the various activities of operations, resources and the limitations imposed on them. a. Project cycle

b. Project c. Process d. Project management Ans. (a) 19. The main objectives project scooping is a. Define the project boundaries b. Explicitly stating the objectives that the project will cover c. Implicitly providing direction to the project and enabling assessment of the final products quality d. All of the above Ans. (d) 20. Structure planning based on a. b. c. d. Project management life cycle Project Project management Process of the project

Ans. (a) 21. This is the initial phase of any project. a. b. c. d. Marketing phase Analysis and evaluation phase Design phase Execution phase

Ans. (b) 22. _______ is necessary to control the increase of work at various stages of project and to manage effect effectively the disruptions in the stages. a. b. c. d. Controlling Change management Change control None of the above

Ans. (c)

23. Rank the risk based on the probability and effect on the project. a. b. c. d. Risk prioritizing Risk mitigation Risk control Risk assessment

Ans. (a) 24. A project management information system holds a. b. c. d. Schedule Scope changes Risk assessment & results All of the above

Ans. (d) 25. The perception of a manager in current trends in project management is a. b. c. d. To obtain result To satisfy customers To develop business To exploit resources

Ans. (a) 26. Management Assurance Measure is performed by the a. b. c. d. Project manager Project team Project leader Quality team

Ans. (c) 27. These models form the bulk of the supply chain literature, and typically deal with the more operational and tactical decisions. a. Rough cut methods b. Network design methods c. Supply chain modeling

d. Production decision model Ans. (a) 28. The supply chain involves a. b. c. d. Location Inventory Transportation All of the above

Ans. (d) 29. Who has given this statement An integrated process where raw materials are transformed into final products, then delivered to customers. a. b. c. d. Berry (1995) Beamon (1999) Ganeshan & Harrison (1999) None of the above

Ans. (b) 30. ______ it is a dynamic system of inters connected and interdependent individuals, groups, companies, organization, and relationships aimed at satisfying the customers. a. b. c. d. SCM ISCM PMIS HRP

Ans. (a) 31. _______ activities involved in delivering the products to the final customers. a. b. c. d. Upstream supply chain Internal supply chain Downstream supply chain External supply chain

Ans. (c)

32. This model assumes that the one product that passes through the dedicated lines has all tasks times known. a. b. c. d. Single Model Deterministic (SMD) Single Model Stochastic (SMS) Multi Model Deterministic (MMD) Mixed Model Stochastic (MMS)

Ans. (a) 33. In _______, the body is studied as if it were a machine. a. b. c. d. Human Engineering Both a & b Ergonomics None of the above

Ans. (b) 34. Communication right through the ________ helps in reading reducing inventions and keep flow lines smooth. a. b. c. d. Suppliers Customer Supply chain Manufacturer

Ans. (c) 35. In Japanese Language Kanban means a. b. c. d. Visible card Signal Continuous improvement Both a & b

Ans. (d) 36. ______ is a system that lays emphasis in achieving cost efficiencies by the principles of waste reduction. a. SCM

b. JIT c. Shop floor management d. TPM Ans. (b) 37. Every unnecessary component every unwanted operation has to b eliminated for ________. a. b. c. d. Economizing Value engineering Evaluation Quality control

Ans. (a) 38. The main thrust of value engineering is on a. b. c. d. Quality Timely delivering Least price All of the above

As. (d) 39. It is a methodology by which we try to find substitutes for a product or an operation a. b. c. d. Value engineering Value analysis Both a & b Pre-sourcing

Ans. (c) 40. ________ represents a physical system in a mathematical form so that by changing the variables, depending on the factors under consideration, we will be able to predict the effect on the outcomes. a. b. c. d. Curve Model Sample Graphs

Ans. (b)

2-Marks 1. Technological changes have to be accommodated both as _______ and ________ for development to be abreast of the global environment. a. b. c. d. Challenges, opportunities Challenges, threats Opportunities, threats None of the above

Ans. (a) 2. In _______ method, production capacity is adjusted to match the forecast demand and in _________ method, production capacity is adjusted to match the forecast demand by varying the level of the wok force. a. b. c. d. Production management, production control Matching demand, level capacity Inventory management, estimating None of the above

Ans. (b) 3. Measurement of time required for any task is arrived by ________ and _______ methods. a. b. c. d. Motion study, work measurement Work study, motion study Work measurement, work study Time management, scheduling

Ans. (a)

4. Different methods of training are employed depending upon the ______ and ______. a. b. c. d. Need, time Time, budget Both a & b Development policy

Ans. (c) 5. Computer Integrated Manufacturing include _______ and ______ activities. a. b. c. d. Engineering design, production planning Shop control, order processing Material control, distribution All of the above

Ans. (d) 6. _______ is non recurring and _______ is recurring. a. b. c. d. Capital cost, operating cost Overhead cost, initial cost Operating cost, capital cost Incidental cost, labor cost

Ans. (a) 7. Failure of the split-case order assembly and package systems occurs due to ______ and ______. a. b. c. d. Capital cost, labor cost Tote sorting, item sorting Picking cost, packaging cost On-line storage, increased productivity

Ans. (b) 8. Advanced methodologies of mechanization help in improving ______ and reducing ________. a. Quality, cost

b. Quality, time c. Quality, movement d. Both a & b Ans. (c) 9. The main core processes of an organization are a. b. c. d. Customer relationship and supplier relationship Order fulfillment New product / service development All of the above

Ans. (d) 10. Simulation models are used to predict utilization of _______ and _______. a. b. c. d. Machines, production levels Man, machines Machines, materials Both b & c

Ans. (a) 11. By internal benchmarking ________ and ________ are shared and complemented taking the organization to a leadership position. a. b. c. d. Information, resources Knowledge, skills Care strengths, opportunities Challenges, opportunities

Ans. (b) 12. Layout means the positioning of various ______ and ______ so as to maximize productivity and valuable space utilization. a. b. c. d. Equipments, machineries Departments, facilities Both a & b None of the above

Ans. (c)

13. The entire quality control process brings in ______ and ______. a. b. c. d. e. Openness, commitment Participation, helps Inspection rectification Efficiency, effectiveness Both a & b

Ans. (e) 14. Processes are to be designed so that they facilitate doing the job right the first time. a. b. c. d. Fail-safing Fool proofing Pokayoke All of the above

Ans. (d) 15. Cost of inspection is ________ and cost of replacement is ________. a. b. c. d. Appraisal cost, failure cost Prevention cost, appraisal cost Prevention cost, failure cost Appraisal cost, external cost

Ans. (a) 16. _____ and ______ should bring in a quality environment so that nobody is comfortable with anything less than the best. a. b. c. d. Honesty, commitment Systems, operations Communication, information None of the above

Ans. (b) 17. Physical modeling deals with the conversion of the _________ into a _______ model.

a. b. c. d.

Logical model, relational model Logical model, business model Business model, process model None of the above

Ans. (a) 18. Business process model is composed of a ________ and ________. a. b. c. d. Logical process, relational process Logical process, physical process Logical modeling, physical modeling Physical modeling, relational modeling

Ans. (b) 19. Project process is classified into a. b. c. d. Project management process Product oriented process Both a & b Process interaction

Ans. (c) 20. _______ and _______ need to see each project schedule, priority and use of resources to determine the most efficient use across the organization. a. b. c. d. Project Project Project Project manager, department manager leader, project manager leader, project team manager, project team

Ans. (a) 4-Mark 1. Match the following 1. Waiting model i. It is concerned with goods from manufacturing centers or warehouses which have to be supplied

2. Simulation model 3. Transportation model 4. Inventory control model a. b. c. d. 1-iii, 2-iv, 3-i, 4-ii 1-I, 2-ii, 3-iii, 4-iv 1-iv, 2-iii, 3-ii, 4-I 1-iii, 2-I, 3-iv, 4-ii

ii. It consider the frequency of placing orders iii. Queues are formed when the rate of service is at variance with the rate of arrival iv. It resembles a real life situation

Ans. (a) 2. The aims of value engineering is 1. Product simplification 2. Better and less costly materials 3. Improved product design 4. High efficiency in the processes 5. Economy in all activities a. b. c. d. 1, 3, 4, 5 2, 3, 4, 5 All of the above 1, 2, 4, 6

Ans. (c) 3. Write the steps of value analysis process in correct sequence 1. Idea generation an evaluation of substitution 2. Data gathering 3. Implementation and regularization 4. Analysis and valuation of functions a. b. c. d. 1, 2, 3, 4 2, 4, 1, 3 1, 2, 4, 3 4, 2, 1, 3

Ans. (b) 4. Match the following

1. Design flow process 2. Total quality control 3. Kanban pulls 4. Reduce inventions a. b. c. d. 1-I, 2-ii, 3-iii, 4-iv 1-iv, 2-iii, 3-ii, 4-I 1-iii, 2-ii, 3-iv, 4-I None of the above

i. Link operations, reduce lot size ii. Enforce compliance, measure SQC iii. Back flush, reduce lot sizes iv. Look for other areas, transit

Ans. (a) 5. Essential factors for design considerations are 1. Total number of products that are to be stored 2. Number of products received per shift 3. Variability 4. Total numbers retrieved per shift 5. Management information system a. b. c. d. 1, 2, 4, 5 1, 2, 3, 6 1, 3, 4, 5, 6 All of the above

Ans. (d) 6. Write the steps of SLM implementation in correct sequence 1. Study the strengths and weaknesses within the enterprise as well as of external agencies 2. Understand the organization objectives 3. Study the existing systems and identify the gaps and propose solutions to plug the loop holes 4. Evolve consensus and test fire individual solutions 5. Integrate solutions which are adjudged successful into the mainstream 6. Study overall impact after all proposals 7. Finalize SLM document, circulate & implement a. 1, 2, 3, 4, 5, 6, 7 b. 2, 4, 5, 1, 3, 6, 7 c. 3, 4, 1, 5, 6, 2, 7

d. 1, 3, 6, 2, 5, 4, 7 Ans. (a) 7. Write the steps of Modern Mantra of project management in correct sequence 1. Define 2. Improve 3. Analyze 4. Measure 5. Standardize a. b. c. d. 1, 2, 3, 5, 4 1, 2, 3, 4, 5 1, 4, 3, 2, 5 4, 5, 3, 2, 1

Ans. (c) 8. Match the following 1. Define 2. Measure 3. Improve 4. Standardize a. b. c. d. 1-iv, 2-iii, 3-ii, 4-i 1-ii, 2-iv, 3-I, 4-iii 1-I, 2-ii, 3-iii, 4-iv 1-iv, 2-iii, 3-I, 4-ii i. Control charts, time series, and preventive activities ii. Robust design, modeling, design of experiments iii. Data collection, sampling iv. Benchmark, customers requirement

Ans. (a) 9. Identify the major aspects of PMIS 1. Provide information to the major stakeholders is the right information at the right time 2. Assist the team members, stakeholders, managers with necessary information 3. Assist the managers in doing what if analysis about project staffing and total allocation of resources 4. Help organizational learning

a. b. c. d.

1, 2, 3 2, 3, 4 1, 3, 4 1, 2, 3, 4

Ans. (d) 10. Match the following 1. Risk management 2. Risk control 3. Risk prioritizing 4. Risk mitigation i. Identify the possible risks ii. Identify the actions needed to minimize the risk consequences iii. Rank the risk based on the probability and effects on the project iv. It must be properly executed by incorporating them into the project schedule

a. b. c. d.

1-iv, 2-ii, 3-I, 4-iii 1-I, 2-ii, 3-iii, 4-iv 1-iv, 2-iii, 3-ii, 4-I 1-ii, 2-I, 3-iv, 4-iii

Ans. (b) 11. The project management life cycle includes 1. Understanding the scope of the project 2. Establishing objectives of the project 3. Formulating and planning various activities 4. Project execution 5. Monitor and control the project resources a. b. c. d. 1, 2, 3, 5 2, 3, 4, 5 1, 2, 3 4, 5 1, 3, 4, 5

Ans. (c) 12. Match the following

1. Planning processes 2. Executing processes 3. Controlling processes 4. Closing processes a. b. c. d. 1-iii, 2-I, 3-iii, 4-iv 1-ii, 2-I, 3-iii, 4-iv 1-ii, 2-iv, 3-ii, 4-iii 1-iii, 2-I, 3-ii, 4-iv

i. Interaction depend on the nature of the work ii. Of the cost id unacceptable scope & time may need to be redefined iii. Updating projecting plans iv. Analysis of the project performance

Ans. (b) 13. The Business Process 1. It has a goal 2. Uses specific inputs 3. Delivers specific outputs 4. Collects resources 5. Performs a number of activities in some 6. Create value for the customers a. b. c. d. 1, 2, 3, 5 2, 3, 4, 6 1, 3, 5, 6 All of the above

Ans. (d) 14. Match the following 1. Wholesale distributor 2. Direct marketing 3. Retail distribution 4. Consumer distribution a. b. c. d. 1-I, 2-iii, 3-ii, 4-iv 1-I, 2-ii, 3-iii, 4-iv 1-iv, 2-iii, 3-ii, 4-I None of the above i. large number of pieces of a few items ii. Order for large quantities for large no. of items iii. Orders for a small quantity iv. Small qualities of different items

Ans. (a) 15. Match the following 1. Rating Plan method i. This method is used mainly where transportation costs wither for distribution of products or collection of materials is the main criteria ii. In this method, we apportion fraction of a suitably selected total rating & see how many points we can allocate to the locations under consideration iii. In this method each of the factors for location are rated and the rating of the competitive iv. In this method, the rating various factors are given rating depending upon the perception of the management

2. Factor rating method

3. Point rating method 4. Centre of gravity method

a. b. c. d.

1-I, 2-ii, 3-iii, 4-iv 1-iv, 2-iii, 3-ii, 4-I 1-ii, 2-iv, 3-I, 4-iii 1-I, 2-iv, 3-ii, 4-iii

Ans. (b)