Laurel Holmquist

Current Address 302 South Fillmore Maryville, MO 64468 (402) 560-5194 laurelholmquist@hotmail.com Permanent Address 8416 Tularosa Court Lincoln, NE 68516 (402) 421-1379

EDUCATION
Bachelor of Science Business Management/Marketing Northwest Missouri State University, Maryville, Missouri
Worked 15 hours a week while attending school full-time Courses Related to Marketing/Business Management to be completed December of 2012 Consumer Behavior Principles of Management Accounting I Principles of Marketing Human Resource Management Accounting II Managerial Communications Organizational Behavior Computer Skills: Microsoft Word, Excel, Access, Powerpoint, Outlook, Dreamweaver, and Adobe

April 2014

WORK EXPERIENCE
Northwest Missouri State University Police Maryville, Missouri Student Security
Aug 2012 Present

Provide security service to University staff, guests, and students on campus. Patrol University property looking for criminal activity, hazardous situations, and suspicious behavior. Offer a safe and controlled environment at sporting events. Collaborate with University Police to respond to emergency situations. Use teamwork skills to carry out investigations on campus (in a team of six). Lincoln, Nebraska May 2012 Present

Peoples City Mission Family Shelter Supervisor

Manage interactions in an office of a 150+ bed shelter. Establish relations with coworkers, volunteers, clientele and the public. Problem solve with residents in disagreements. Utilized good oral communication skills to communicate with a diverse mix of residents. Answer telephone and direct caller to the appropriate resident/employee. Lincoln, Nebraska May 2012 Aug 2012

State Farm Insurance Catastrophe Call Center Representative

Provided excellent customer service to insured clients. Took inbound calls, made outbound calls, and transferred calls. Set up new claims and took loss reports. Served as an on-site Claims Service Assistant. Trained to process auto estimate bills. Lincoln, Nebraska May 2009 Aug 2011

Aaron and Terri Pieper Nanny

Supervised and cared for an 8 and 11 year old approximately 40-50 hours per week. Cooked, cleaned, and transported children to activities and sports camps. Developed incentives which encouraged children to do their chores and studies. Lincoln, Nebraska May 2008- Nov 2008

Shopko Cashier

Operated cash register and assisted customers by checking items out. Accountable for accurate accounting of cash balances daily. Assisted customers with information in person and over the phone