IMRPS Professional (ERP) Proposal For About RTSPL

Determination constantly driving us to do more. RTSPL is the leading strategic IT partner for companies across India and Middle East offering integrated IT solutions. We plan, deploy, sustain and maintain your IT lifecycle through our total outsourcing, consulting services, business solutions and professional services. RTSPL helps you drive momentum in your organization - no matter what domain you are in. Backed by our strong quality processes and rich experience managing global clients across various business verticals, we align IT strategies to your business goals. Along with our best of breed technology partners, RTSPL also helps you with your hardware and IT infrastructure needs. RTSPL offers new and innovative IT and ITES services. A wide range of innovative technology solutions in India, Asia/pacific region and major parts of Europe. We have a broad customer base with many business sectors. Over the years, RTSPL has made its foray into services like IT resourcing, BPO Services, ERP project implementation. Linux technology and many more. We are committed to excellence in our services and work towards delivering high quality IT and ITES services to our customers.

Confidential Information | Document on 09-May 2012

Corporate Office : II Floor, City Center, Zone-1, M.P. Nagar, Bhopal. Tel. : 0755-4218479, Fax :0755-4218476, www.rtspl.org

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IMRPS Professional (ERP) Proposal For Services

Customer centric value offerings establish the difference between services and services. The difference comes from unique customer insights and value propositions backed by competencies and validated by customer experience. Economic turbulence has forced CIOs & CTOs across the world to redefine their priorities & business objectives. Some of them include deriving maximum value from the existing IT investments, moving beyond incident management and leveraging technology to create new products & business models. At RTSPL, we have a 'Thinking-IT' framework which addresses four objectives: IT Transformation - Re-engineering business processes or service architectures Technology Transformation - disruptive innovation by radically changing the way products and services are developed and delivered Operations Transformation - by significantly increasing the value derived from current IT investments and by enabling a real time and integrated transaction monitoring - resulting in high performance through a new form of operating various business elements Business Transformation - through high focus on domain trends, needs and solutions

Confidential Information | Document on 09-May 2012

Corporate Office : II Floor, City Center, Zone-1, M.P. Nagar, Bhopal. Tel. : 0755-4218479, Fax :0755-4218476, www.rtspl.org

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IMRPS Professional (ERP) Proposal For Business Intelligence

Today's business managers need access to factual information on a real time basis in order to anticipate changes and make proactive decisions. Business Intelligence and Data Management help business managers make their decisions better by converting data into useful information. At RTSPL we offer a complete set of Business Intelligence and Data Management solutions for businesses. We have leveraged our expertise in complex Data Management solutions to increase customer revenues through optimal asset utilisation and accurate billing of services. Having deployed various business intelligence, CRM analytics and data-quality solutions, our exhaustive experience in the telecom domain is, today, recognised as our key differentiators. Furthermore, our ready-to-deploy software engineering templates, components and frameworks enable us to deliver faster development cycles. RTSPL Business Intelligence Framework

Our Business Intelligence (BI) / Data Management Solutions Portfolio Architecting Business Intelligence Solutions and Design Providing complete Data Management and BI solutions for the telecom domain. Confidential Information | Document on 09-May 2012
Corporate Office : II Floor, City Center, Zone-1, M.P. Nagar, Bhopal. Tel. : 0755-4218479, Fax :0755-4218476, www.rtspl.org

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IMRPS Professional (ERP) Proposal For

Designing and integrating Telecom Service Providers, Designing and integrating Telecom Service Providers, data warehousing solutions using tools and technologies data warehousing solutions using tools and technologies for COTS products used by from leading players. for COTS products used by from leading players.

Technical Architecture Optimum use of existing IT infrastructure with possible reductions in licence costs for database software or hardware costs. Technical architecture development for application development and deployment Administrative services for databases and application servers Adjunct rating solutions Rate Integration Extract, Transform and Load Expertise in data acquisition strategies from heterogeneous platform Expertise in data transformation and load maintenance & support Data Management & Quality Identifying and recovering stranded assets in inventory Detecting unbilled circuits / services and aligning these with billing Performance audits and tuning - Auditing the existing system to identify data quality issues and subsequent resolutions

Database Architecture & Modeling Data model development (Star Schema, Snowflake Schema) for new solutions, leveraging our experience Database performance audits and improvements Development of Metadata repository At RTSPL we invest heavily on creating reusable assets useful for Telecom businesses. Some of these are mentioned below which provides accelerated speed during implementation: BI Solution has built a RTSPL proprietary industry standard BI Framework for Telecom which has already been implemented for various clients. The aim of this framework is to provide a pre-built structure of BI solution for telecom industry. The framework components include: Transactional Data Store (ODS / Business Layer) Data Warehouse (DW / Intelligence Layer) Corporate performance management Customer segmentation application Churn management application Campaign optimization application Next-best offer application

Confidential Information | Document on 09-May 2012

Corporate Office : II Floor, City Center, Zone-1, M.P. Nagar, Bhopal. Tel. : 0755-4218479, Fax :0755-4218476, www.rtspl.org

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IMRPS Professional (ERP) Proposal For

The BI Frameworks strength is that it has been facilitated by Statistical Intelligence. The statistical Intelligence mingled with business intelligence makes the applications like customer segmentation, churn management, campaign optimization and offer suitability, next-best offer robust, accurate and precise. Metadata is an extremely important component of BI Program. A well-designed metadata model enables effective administration, change control, and distribution of the data supporting the BI program. Metadata includes business rules, data sources, summarization levels, data aliases, data transformation rules, technical configurations, data access rights, data usage and much more. InfoMate is a TechM's proprietary end to end Metadata Management Solution for Business Analyst.

RTSPL expertise and experience in building Data Management and Business Intelligence solutions help you to build scalable and cost effective solutions that connect data across multiple geographies.

Confidential Information | Document on 09-May 2012

Corporate Office : II Floor, City Center, Zone-1, M.P. Nagar, Bhopal. Tel. : 0755-4218479, Fax :0755-4218476, www.rtspl.org

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