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PROJECT
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ABSTRACTS
The company should concentrate and improve the performance of the garments. It should be on satisfied level. The company should maintain a long term relationship with the customer by satisfying the customer needs and requirements. In the Modern Business world, every business man tries to retain the customer through effective customer relationship management. Particularly Sri Hari Textiles should concentrate in the customer relationship within the state and across the states. In this study, it is assured that the customer relationship in the Sri Hari Textiles will be improved and promoted by educating the customer relationship officer. Finally, Sri Hari Textiles can able to identify the problems and sort the problems on using this study. If the company has taken the choice of improvement, it should consider the customer relationship management.