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Block No. 13, Sector H-8, Allama Iqbal Open University, Islamabad.
Submitted by:
Muhammad Hammad Manzoor MBA (HRM) 2nd Semester
Roll No. 508195394 508, 5 Floor, Continental Trade Centre (CTC) Block 08, Clifton, KARACHI (0321-584 2326, 0322-555 5901)
th
ACKNOWLEDGEMENT
All praises to Almighty Allah, the creator of the Universe who blessed me with the knowledge and enabled me to complete this research. I feel great pleasure and honor to express my sincere gratitude and heartfelt thanks to my worthy subject faculty member Dr. Amir Shah Sab, for his guidance, encouragement and friendly attitude during the present study and throughout the period of M.B.A (Semester II).
I pay my thanks to all the Faculty of the Department & AIOU Karachi Campus Staff for their kind support, constructive criticisms and real encouragement. I wish to thank Ms. Madiha Ahmed Khan for valuable discussions and knowledge sharing during the completion of this project. I further wish to record my thanks to all my students, class fellows, well wishers and especially Cere-e-Noor Management Usman Javed (Manager Production), Mr. Khizar Iftikhar, Khurram Shahzad, Rehan Hassan, Sohail, Waleem, Javed for their help, valuable suggestions, whole hearted cooperation and prayers.
Finally, I owe all my academic success and progress in life to my loving parents and sisters, whose affection, endless prayers, good wishes and inspiration remained with me for higher ideals of life.
M. Hammad Manzoor
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
ABSTRACT
The study had been carried out by keeping in mind about the selection criteria for Labor plans and incentive schemes at Production Department, Cere-e-Noor, located in Hub ( Pakistan). Cere-e-Noor has been selected for the sake of the data analysis and working on its merits and demerits, the methodology includes the evaluation of the Labor Plans and Incentive Scheme, that how they work and different models had been discussed under this study used in the production department of Cere-e-Noor. After analyzing the different inputs and models used by Cere-e-Noors production department, results and conclusions were worked out from studies which lead the study for further SWOT analysis. SWOT analysis had been carried out and conclusion followed by recommendations had been made in this regards.
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Sr. No.
1
Contents Description
Introduction
Labor Forms of Labor Control Types of Labor
Page No.
5
Review of Literature
Labor Cost Controls Objectives / Methods of the Time Keeping Labor Turnover & Methods of Measurement of LTO Time Rate System, Uses & Advantages Sound remuneration system Piece Wage System Different methods of remunerating labor Group Bonus Schemes Company Profile Data Collection Methodology & Analysis
6-32
Cere-e-Noor
33-43
Data Analysis
Demerits and Deficiencies Merits & Strengths
44
Recommendations
45
References
46
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
i) Handwritten Method:
Attendance of each worker is recorded in the register maintained for timekeeping. The register consists of number of columns for each worker. Entries in the arrival and departure columns are made by the foreman. Literate workers generally sign against their entries to avoid dispute later. The method is simple and cheap. The possibilities of fake attendance or fraudulent marking of attendance may not be ruled out under this method.
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Cost & Management Accounting (568) What is the meaning of Idle Time of Labor?
Normal Idle Time: This is wastage of labor time. Normal idle time cannot be totally avoided. Therefore, it is borne by the employer. For example, an employee takes time to reach from the entrance gate to the shop floor, where he works. The cost of normal idle time may be treated in two ways. They are as follows:
a. It is generally charged to factory overhead. Idle time is classified
according to causes and each type of idle time. It is allotted a separate standing order number. This will to an effective control. b. Wage rate may be inflated. It is because to make allowance for normal loss of labour time. Example The production time of a worker is only 7 hours during an 8 hours day. What is the inflated wage rate if he is paid Rs.10 per hour? The inflated wage rate is Rs. (8/7) X Rs.10 = Rs.11.43 Abnormal Idle Time: Abnormal idle time arises due to reasons in no way connected with usual routine manufacture and for which management must pay. For example, time lost due to strikes and lockouts, time lost in waiting for raw material etc. Poor planning, inefficient executions are some reasons for occurrence of abnormal idle time. It is generally adjusted through the costing profit and loss account.
Overtime:
It refers to a work done by an employee beyond normal working hours. The Factories Act lays down the rules for normal working hour. Any employee working for more than 9 hours per day or more than 48 hours per week is entitled to overtime payment. The Factories Act prescribes that the normal wage rate is to be doubled to compensate the overtime work. Therefore, the overtime work is a costly affair, which should be avoided. Disadvantages of having overtime work: (a) It leads to excessive labor cost (b) Diminishing labor efficiency gives rise to deteriorating labor productivity (c) It has a bad effect on the health of workers (d) Excessive use of plant and machinery gives rise to high wear and tear (e) There will be escalation of factory overhead. e.g., lighting etc. (f) Widespread discontent among workers due to uneven distribution of overtime is another demerit.
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
a. Separation method:
This method takes into account only those workers who have left during a particular period. The formula is:
b. Replacement method:
This method considers only those workers who join in place of those who have left. Its formula is:
If new workers are engaged for expansion programme or any other such purpose, they are not considered for this composition.
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
This method considers only those workers who join in place of those who have left. Megaton Co. has following information
What is Time Wage System & how we evaluate? Wages are based on the amount of time spent by worker inside the factory. He may be paid on hourly basis, daily basis or monthly basis. Calculation of wages under this method of remuneration takes into account a. the time for which the workers are engaged on the job and b. the rate per unit of time fixed for payment
A worker gets Rs. 15 per hour. He works for 8 hours per day. He has been present for duties on 25 days during the month. What is his wage for the month? Solution: His wage based on Time Rate will be: Rs.15X8X25=Rs.3000/-
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Time Based
Result Based
Bonus System
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Time Based
(A) Time based payments: These are basically called as Time Rates. Under this method, payment is made on time basis like daily, weekly or monthly irrespective of the results achieved during the time period. These payments are in conformity with the applicable laws such as Minimum Wages Act. The time based payments are useful in following situations: a. Where output is not distinguishable and measurable. In other words, its useful when theres no relationship between effort and output. b. Where a high level of skill and quality are required. c. Where supervision is good d. Where work is not repetitive This method is very easy to understand and operate, so less clerical work is involved. But it does not motivate increased output. Advance estimation of labour cost per unit becomes difficult. It does not distinguish between efficient and non-efficient workers. The variants of time rate are discussed below. There is no incentive to produce more within the same time as workers do not get additional remuneration for increased output. If overtime is paid for, there is a tendency among workers to go slow during normal time and earn more by working overtime. There is a likelihood of output getting suffered. Standards are difficult to set and operate under this method. Workers get paid for the time clocked (i.e. entry and exit to work place) and not as per time booked on actual work. This may lead to idle time which ultimately will increase cost of production. (A 1) Flat Time rate: The rates and time are fixed in advance per day, week or month.
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Result Based
Results based system (Piece Rates): These methods are based on the output linked payments to workers. The payments are fixed per unit of output irrespective of the time taken by the worker to produce a unit. The payment is simply calculated as rate per unit x units produced. These payments may be released for a period e.g. day, week or a month. The output produced by the workers during that period is multiplied by the pre-fixed rate per unit. The objective here is to induce workers to produce more and thereby increase sales. As workers get more money, they tend to produce more. Sometimes under such systems, the benefits of increased output are shared between workers and the business. This method is simple to understand and easy to operate. The workers also prefer it as they can earn more by producing more. The labour cost per unit is known in advance and hence it helps in fixation of overhead rates based on direct wages and therefore estimation of cost per unit is easy. If benefits are shared with employees, they are motivated to put in their best efforts. However, fixing a piece rate itself is not a simple job. Considerable amount of engineering estimations, time and motion study and assessment of physical efforts needed to perform a job are needed to arrive at a piece rate per unit. The nature of job should be standard and repetitive for piece rate system to be successful. It cannot be applied if the jobs are non-standard, and the specifications change for every order received. Further, in the quest of increasing the earnings workers may compromise quality. It may increase supervision and cost of rework as well. It also may add to fatigue and
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Emersons Efficiency
Points System
Combined Time and Piece rates: The combination of time based and piece based methods of remuneration aim at combining the benefits and removing the deficiencies of both specific time based and specific piece rate systems. Basically this method has a combo offering for the workers a time rate, a piece rate and a bonus. Essentially for workers who do not perform as per standards, there is a guaranteed time rate payment. For workers performing above standard there are piece rates with bonuses applicable for higher rewards. There are certain variants of this idea developed be experts. (C -1) Emersons Efficiency Plan: The main features are guarantee of daily wages regardless of performance. A standard time is set for per unit of output or a volume of output per unit of time is taken as standard. The following differential rates apply: Below 66 2/3rd % Paid at hourly rate Above 66 2/3rd% up to 100% Hourly rate plus bonus for efficiency based on step rates Above 100% performance Additional bonus @ 1% of hourly rate for each 1% increased efficiency. The efficiency for this purpose is calculated as: On time basis Percentage efficiency = (Standard time allowed / Actual time) x 100 On output basis Percentage efficiency = (Actual Production / Standard production) x 100
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Cost & Management Accounting (568) Different Methods of remunerating labor? Premium Bonus Plans:
Premium Bonus Plans are known as Incentive Systems of wage payment. The system of wage payment under this plan aim at inducing workers to increased efficiency and greater output. Therefore, the plan is beneficial to both employer and employee. They combine the basic ideas of time and piece rate systems with an aim to avoid the demerits of these methods. They strike a balance between the two. The main features of most incentive plans are: (a) They combine both time and piece rate systems (b) The benefit of labour productivity goes to employer under time wage system and the benefit of piece rate system goes to workers. The benefit of premium bonus plan goes to both employer and employee. (c) They link payment to production either directly or indirectly (d) Time wages are guaranteed to all workers (e) They check the speed so as to that workers neither tend to slow down nor increase their speed (f) In addition to normal time wages, they ensure a bonus based on the time saved
F. A. Halsey, an American Engineer, evolved a method of incentive. The method recognises individual efficiency. It advocates a bonus based on time saved. A standard time is fixed for doing a job, by time and motion study. The main features of his plan are as follows: (a) Standard time and standard work are prescribed in advance. (b) Workers are paid for the actual time they take to finish a job as per the time rate (c) If an employee completes the job less than the standard time, he is entitled to receive a bonus for the time saved. (d) A bonus equal to 50% of the wage time saved is paid to the workers as a reward to his good work (e) Workers, who fail to achieve the standard, get the time wage .The rate of bonus under the Halsey Premium Plan may change according to the policies of an undertaking. It may be 1/3 of the wages of time saved in some cases.
Evaluation:
It is a simple system to operate. It is easily understood by employees. It guarantees the hourly wages to workers for the actual time. However, fixation of standard time is a difficult process. Employees, however, feel that they do not get the full benefit for the time saved under this system.
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Method of Computation:
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Evaluation: The merits and demerits of Rowan plan are similar to those of Halsey Plan. An additional advantage under Rowan plan is that the worker is not induced to rush through the work because if time saved is more than 50% of the standard time, the bonus will come down. However, the calculation of bonus is complicated. Example: The standard time allowed to complete a job is 100 hours and the hourly rate of wage payment is Rs. 5. The actual time taken by the worker to complete the job is 80 hours. Calculate the total wages of the worker based on (a) Time Rate (b) Piece Rate (c) Halsey Plan (d) Rowan Plan
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Practical Study of
Cera-e-Noor
www.cera-a-noor.com
VISION OF THE COMPANY: We strive to be bench-marked against the best in the tableware industry. Our aim is to exceed our customer's expectations ensuring them of highest standards of service levels and unmatched product quality. FUTURE PLANS: In the future competition will increase in this market and there will be large availability of Chinese product at relatively low price. Customer will become brand & quality conscious. In future we plan to expand our product line by introducing more categories, designs & varieties in both casual & formal ware. We also plan to go beyond the national boundaries and market of products worldwide.
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Sales Targets
To achieve a target Expand the number To achieve a target Expand the number To achieve a target Expand the number net sales of Rs. 222 million within the1st year of 2007-08 of dealers by 10 % net sales of Rs. 400 million within the 2nd year of 2008-09 of dealers by 30 % net sales of Rs. 1billion within the 3rd year of 2009-10 of dealers by 50 %
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Cost & Management Accounting (568) Turn Over Calculation Case for Year 2010:
Number Number Number Number Number of of of of of workers on 1 Jan 2010 workers on 31 Dec 2010 workers resigned workers discharged replacement 1000 1200 70 20 80
Cost & Management Accounting (568) Bonus System Case Study of Cere-e-Noor During the first week of July 2010, the workman Mr. Ahsan manufactured 300 Jugs. He receives wages for a guaranteed 48 hours week at rate of Rs. 4/- per hour, the estimated time to produce one tea set is 10 minutes and under incentive scheme the time allowed is increased by 20%. Calculate his gross wages according to: Piece work with guaranteed weekly wages Rowan premium plan Halsey premium plan Solution: Calculation of Gross Wage under Price Work Plan:
Standard Time to Produce One Jug Standard Production for one hour Standard Production for 48 Hours Or One Week Actual production for a week Price Rate
Wage Per Hour = Rs. 4 Standard Production per Hour = 6 Price Rate= 4/6 = Gross Wages = Actual Production x Rate per price Gross Wages of Mr. Ahsan= 300 x 0.67 = 200
= = = =
6 Jugs
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Cost & Management Accounting (568) Calculation of Gross Wages under Premium Plan:
Time allowed for one Jug Time allowed for 300 Jugs Time allowed for 300 Jugs Time Taken Times Saves Basic Rate Per Hour Basic Wages:
Time Taken x 48 x Rate per hour 4 = 192
= = = = = =
12 Hours
Add Bonus:
Time Saved / Time allowed x time take x rate 12 / 60x48x4 Total Gross Wages = Basic Wages + 192 + Basic Bonus 38.4
38.4
230.4
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Cost & Management Accounting (568) Calculation of Gross Wages under Hasley Premium Plan:
Time allowed for one Jug Time allowed for 300 Jug Time allowed for 300 Jugs Time Taken Times Saves Basic Rate Per Hour Basic Wages:
Time Taken x 48 x Rate per hour 4 = 192
= = = = = =
12 Hours
Add Bonus:
Time Saved x rate 1/2 12 / 4 x 1/2 Total Gross Wages = Basic Wages + 192 + Basic Bonus 24
24
216
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Cost & Management Accounting (568) Merits, Demerits, Strengths and Deficiencies: Merits & Strengths:
Premier local manufacturer of porcelain tableware. Part of the elite Hashoo group -the owners and operators of two leading chains of hotels namely Marriott and Pearl Continental Holds good repute for salaries and wages disbursement Holds the time wage plans Holds the Piece Wage Plans Utilizes the Incentive Bonus Schemes plans Hasley Plans are applied in incentive schemes. Profit sharing schemes are also utilized in the production department
Opportunities:
Huge growing domestic market Enhancement of the factory units will provide the opportunity of employment Growing purchasing power of people within the economy More and more consumers are becoming brand conscious Modern lifestyles markets are growing.
Threats:
Turnover of the labor is increasing Skilled labor may join other factories in Increasing prices of raw material Political stability is at a decline Growing Manufacturing Power of China (they can do reasonable quality at low cost) Increasing energy costs.(Oil & Electricity)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
References:
A special tribute and thanks to the following professionals of Cera-e-Noor for cooperating in providing data and fruitful assistance.
Name
Eshan Ali Muhammad Usman Javed
Designation
Manager HR Manager Production
Contacts
eali@cera-e-noor.com.pk javd.u@cera-e-noor.com.pk
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)
Sr. SGM Operation Manager Process Plant Asst. Field Process GM GM Sr. Chief Production Production sEngineer Maintenan Operators Manager/ (Tech. & Finance Process Engineer Process Operati Engineers Coord.) Plant ce ng manager Engineer
Officer
Dr. Amir Hussain Shah Block No. 13, Commerce Department, AIOU, H-8 ISLAMABAD. (0300-970 4138)
M. Hammad Manzoor 508195394 # 508, 5th Floor, CTC Continental Trade Centre, Block-08 08, KARACHI. (0321Clifton 584 2326) Cost & Management Accounting 02 568
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By: M. Hammad Manzoor, MBA HRM-II, 508, 5th Floor, Continental Trade Centre (CTC), Clifton 08, Karachi. (Roll No. 508195394)