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PROJECT REPORT ON

RAO TOURS & TRAVELS

Submitted in partial fulfillment of the requirements for the award of the degree of

BACHELOR OF BUSINESS ADMINISTRATION


to

Guru Gobind Singh Indraprastha University, Delhi

Under the Guidance of Ms. HEMLATA VERMA Asst. professor

Submitted by RENU JAIN BBA-V Sem 07321301710

Session 2012 13

DECLARATION

I Renu Jain Enrollment No. 07321301710 Class BBA of the Tecnia Institute of Advanced Studies, Delhi hereby declare that the Project Report entitled

Is an original work and the same has not been submitted to any other Institute for the award of any other Degree.

ACKNOWLEDGEMENT

Completing a task is never one man effort. It is often the result of invaluable contribution of number of individuals in a direct or indirect manner that helps in sharing a making of success. I was really fortunate that I got every type of help I required from the respected chain of people. Hence, it becomes my humble duty to express my sincere gratitude to all those people who helped me in my project work. I would like to thank Ms. Hemlata Mam, project guide, for providing an opportunity to do my project. She helped me at every step, whenever I faced a problem. Her feedbacks were enormously helped. Her valuable suggestion, encouraging advises, constructive criticism and proper guidance helped me tide over the difficulties. I would like to extend my heartiest thanks to the team members for providing me light moments, patience and affection in times of distress and hopelessness. Last but not least I bow my head before GOD who has been the ultimate source of the energy.

TABLE OF CONTENTS
S No 1. 2 3 4 Topic 1. Introduction Objectives of the Project Recognition of need Feasibility of study 4.1 Organizational Feasibility 4.2 Economic Feasibility 4.3 Technical Feasibility 4.4 Operational Feasibility 5. 6. 7. 8. 9. 10. 11. 12. Hardware & Software requirement Analysis phase Design phase Limitations of the study Screen shots Coding Conclusion Bibliography 26 26 27 27 27 18-20 20-25 8-9 10 10 11-12 13 14-17 Page No

1. INTRODUCTION:
HyperText Markup Language (HTML) is the main markup language for displaying web pages and other information that can be displayed in a web browser.HTML is written in the form of HTML elements consisting of tags enclosed in angle brackets (like <html>), within the web page content. HTML tags most commonly come in pairs like <h1> and </h1>, although some tags, known as empty elements, are unpaired, for example <img>. The first tag in a pair is the start tag, the second tag is the end tag (they are also called opening tags and closing tags). In between these tags web designers can add text, tags, comments and other types of text-based content. Travel business accessible online is a key step in giving your business that winning edge. Today it is no more an option. With the power of the internet, most successful holiday and vacation businesses function online. This not only reaches out to a greater segment of people but also enables greater visibility of services. Web enabling your business will show immediate returns on investment. Web booking tools not only make it easier for travelers to make tour reservations but the increased visibility and ease of transaction greatly increases the value of the business. Showcase all your tours to the prospective customers. Your tour agency will start functioning 24/7 and it will enable these travelers to do their homework at their own pace. They can search for tours after the children go to bed or at work using the boss' high-speed Internet access. The key goals of this application are - To provide a professional looking, easy to use web site for travelers - To facilitate tour operators to create unlimited tours and showcase them online - To allow travelers to book the available tours Features of Tours & Travels agency e-business solution : Visitor Section: 1. Browse tours by themes (example: Wildlife, Adventure, Religious etc.) 2. Browse tours by origin city / location 3. Browse tours by duration 4. Browse by tours 5. Featured tours on homepage along with thumbnail images 6. Each tour has detailed info which includes the following:

- Title - Category (Theme) - Duration - Destination - Short overview - Detailed description - Country - Origin City - Departure - Price in USD and INR - Day wise Itinerary - Customer review - Multiple images per project - Enlarged images on clicking thumbnails - Package includes - Package does not include - Notes - Validity till - Enquiry button - Booking form button - Send to friend 7. Multiple static information pages like : - About us - Useful travel info like flight schedules - News

- FAQs - Picture gallery - Client testimonials - Other services - Contact Us 8. Tour booking form with email notification 9. Hotel booking form 10. Flight / Car booking form 11. News area on homepage 12. Login area for traveler who has purchased a tour Customer (Traveler) Section : 1. 2. 3. 4. 5. Secure login for customers who have purchased a tour Update contact information Information of the tour that has been purchased Messages from the travel company Post a query to the travel company

Admin (Tours Company) Section : 1. 2. 1. 2. 3. 4. 5. 6. 7. 8. Configuration Options : Edit admin password Add/edit/delete/activate/deactivate admin users Categories & Tours Management: Add/edit/delete/activate/deactivate tours Add/edit/delete/activate/deactivate categories Add/edit/delete/activate/deactivate sub-categories Add/edit/delete countries Add/edit/delete regions Add/edit/delete cities Add/edit/delete areas Admin can view detailed info for all tours Customers Management : 1. Add/edit/delete/activate/deactivate travelers

2. Confirmation email (with username and password) on registration of a traveler

3. List of orders received - Messaging: 1. Inbound messages Sort messages by date range, tours Reply / delete messages 2. Outbound messages Send message to a particular customer Send message to all customers of a particular tour Send message to all customers of all tours

Advantages of booking with a small-group travel organiser: 1. 2. 3. 4. Efficiency Companionship Information Support

Disadvantages of booking with a small-group travel organiser: 1. Restricted Freedom 2. Cost 3. It All Depends Upon You

2. OBJECTIVES:
Objective of the project is to develop an online booking system with the help of HTML. An analysis of motives, including online convenience, physical store orientation, information use in planning, available appointment time, change or cancel the ticket, check the price of different tours and discount rate if any, easily sent issues or suggestion, easily check the distance between two places etc

3. RECOGNITION OF NEED:
One most know what the problem is before it can be solved. The success of a system largely depends on how accurately a problem is defined, thoroughly investigated and properly carried out through the choice of solution. The need for current project of tour and travel arises as follows: 1. The main need of making this computer project was to fulfill our first and foremost duty as a student for our final examination. 2. The second need was to provide full fledge tour & travel project to users. 3. The third need was to provide an easily accessible online booking technique to the users. 4. Last but not least, taking into consideration the valuable money and precious time of the customers.

4. FEASIBILITY STUDY
Feasibility studies aim to objectively and rationally uncover the strengths and weaknesses of an existing business or proposed venture, opportunities and threats as presented by the environment, the resources required to carry through, and ultimately the prospects for success. In its simplest terms, the two criteria to judge feasibility are cost required and value to be attained. As such, a well-designed feasibility study should provide a historical background of the business or project, description of the product or service, accounting statements, details of the operations and management, marketing research and policies, financial data, legal requirements and tax obligations. Generally, feasibility studies precede technical development and project implementation. Five common factors: The five areas of feasibility - Technical, Economic, Legal, Operational, and Scheduling. Technology and system feasibility: The assessment is based on an outline design of system requirements, to determine whether the company has the technical expertise to handle completion of the project. When writing a feasibility report, the following should be taken to consideration: A brief description of the business to assess more possible factor/s which could affect the study: 1. The part of the business being examined 2. The human and economic factor 3. The possible solutions to the problems At this level, the concern is whether the proposal is both technically and legally feasible (assuming moderate cost). Economic feasibility: Economic analysis is the most frequently used method for evaluating the effectiveness of a new system. More commonly known as cost/benefit analysis, the procedure is to determine the benefits and savings that are expected from a candidate system and compare them with costs. If benefits outweigh costs, then the decision is made to design and implement the system. An entrepreneur must accurately weigh the cost versus benefits before taking an action. Cost-based study: It is important to identify cost and benefit factors, which can be categorized as follows: 1. Development costs; and 2. Operating costs. This is an analysis of the costs to be incurred in the system and the benefits derivable out of the system. Time-based study: This is an analysis of the time required to achieve a return on investments. The future value of a project is also a factor.

Legal feasibility: Determines whether the proposed system conflicts with legal requirements, e.g. a data processing system must comply with the local Data Protection Acts. Operational feasibility: Operational feasibility is a measure of how well a proposed system solves the problems, and takes advantage of the opportunities identified during scope definition and how it satisfies the requirements identified in the requirements analysis phase of system development. Schedule feasibility: A project will fail if it takes too long to be completed before it is useful. Typically this means estimating how long the system will take to develop, and if it can be completed in a given time period using some methods like payback period. Schedule feasibility is a measure of how reasonable the project timetable is. Given our technical expertise, are the project deadlines reasonable? Some projects are initiated with specific deadlines. You need to determine whether the deadlines are mandatory or desirable.

5. HARDWARE AND SOFTWAREREQUIREMENT:


Each system needs some sort of hardware and software for it to function properly. The hardware and software requirement of the student database system are as follows: HARDWARE SPECIFICATION: The software requires IBM compatible machines with the following recommended specification: Processor RAM : Pentium III / AMD Atlon or higher : 128 MB or higher

Hard Disk Drive: 20 GB or higher Monitor Mouse Keyboard : 15 SVGA colour : Standard 3 button scroll mouse : Standard 101 / 102- Key keyboard

Optical Drive : 52X CD-ROM Drive

Removal Device (optional) : 512 MB USB 2.0 Pen Drive

SOFTWARE SPECIFICATIONS: Operating system: Window XP, 2003 and 2007 Microsoft office 2007, 2003 or earlier version HTML NOTEPAD

SOFTWARE DESCRIPTION Microsoft office: Microsoft Office is an office suite of desktop applications, servers and services for the Microsoft Windows and Mac OS X operating systems, introduced by Microsoft on August 1, 1989. Initially a marketing term for a bundled set of applications, the first version of Office contained Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Over the years, Office applications have grown substantially closer with shared features such as a common spell checker, OLE data integration and Microsoft Visual Basic for Applications scripting language. Microsoft also positions Office as a development platform for line-of-business software under the Office Business Applications brand. Office is reported to now be used by over a billion people worldwide. HTML: HyperText Markup Language (HTML) is the main markup language for displaying web pages and other information that can be displayed in a web browser. HTML is written in the form of HTML elements consisting of tags enclosed in angle brackets (like <html>), within the web page content. HTML tags most commonly come in pairs like <h1> and </h1>, although some tags, known as empty elements, are unpaired, for example <img>. The first tag in a pair is the start tag, the second tag is the end tag (they are also called opening tags and closing tags). In between these tags web designers can add text, tags, comments and other types of text-based content. The purpose of a web browser is to read HTML documents and compose them into visible or audible web pages. The browser does not display the HTML tags, but uses the tags to interpret the content of the page. NOTEPAD: Notepad is a simple text editor for Microsoft Windows. It has been included in all versions of Microsoft Windows since Windows 1.0 in 1985.

6. ANALYSIS PHASE

A prime motive to handle domestic and inbound tourist. Rao Travels was specifically started as tour operators and a travel agency. With leisure travel as a core business the company is also involved into corporate travel solutions. Rao Travel owns a self owned fleet of cars, Muv's, Luxury coaches A/c and non A/c. The company have access to huge infrastructure, as well as more fine tuned service development, while still offering the personalised service that has always been the strength and to ensure that quality of service is maintained at all times. Reliability. Punctuality. Comfort. Words that count most to you and to us. Where most of the team is headed from people from services background which looks to discipline, comfort, quality and unity at work and society, which has headed the organization with 34 years of unmatched professional reputation /goodwill in the business. Rao travels assure and give an undertaking that the client would receive the very best attention with experience and expert guidance and would get those little extras that makes the difference for every successful and memorable tour.

7. DATABASE DESIGN
A database is a structured collection of data. The data are typically organized to model relevant aspects of reality (for example, the availability of rooms in hotels), in a way that supports processes requiring this information (for example, finding a hotel with vacancies). Database design is the process of producing a detailed data model of a database. This logical data model contains all the needed logical and physical design choices and physical storage parameters needed to generate a design in a Data Definition Language, which can then be used to create a database. A fully attributed data model contains detailed attributes for each entity. Input Design: Proposed software uses user-friendly graphical user interface for input purpose. Data can be easily input by the user through this screen. Repetition is avoided in data entry screen. The major form of input is HTML coding. Output Design: The computer output is the most important of information to the user. Efficient intelligence output design would improve the system relationship with the user and help in decision making.

A major form of output is the webpage and the hard copy of project report from the printer. Printout should be designed around the output requirement of user.

SYSTEM IMPLEMENTATION Implementation means converting a new system into operation. The source code that is actual program is developed in this phase. In the proposed system, the source code is written in notepad. The installation of the software is also done in this phase. Testing and Modification: System testing is the stage of implementation, which is aimed at ensuring that the system works accurately and efficiently before line operation commences. The following types of tests were performed after developing a test plan. The approach was to test each entity with successively large ones, up to the system level. Program Testing: A program represents the logical elements of the system. With program testing, the actual output was compared with the expected output. This test checks for syntax errors and logical errors. When there was an error, the sequence of instructions was traced and the problem was determined. String Testing: The individual program modules that work perfectly when tested alone were integrated with the related program modules to test how they interact with the total system. System Testing: System testing was designed to uncover weakness that was not found in the earlier tests. The total system was validated, as the users in the operational environment would implement it. User Acceptance Testing: This testing was performed with the objective of testing the users on the validity and reliability of the system. It was verified that the procedure operate to the specifications and also that vital data integrity was maintained.

8. LIMITATIONS OF THE STUDY


There was limited data available. There was time constraint. There was cost constraint of getting best available hardware and software. As we are students and this is the first instance of making the proposed system, thus it is of Amature Form.

9. SCREEN SHOTS

10. CODDING:
1. <html> <head> <title> home </title> </head> <body bgcolor="yellow"> <img src="heading-welcome.png"> <p style="font-family: bauhaus93; color: green; font size: 25px ;"> One of the leading tour operators, since 1977, pioneers in conducting Package tours across the country. <br> The organization has created its own brand in the travel industry. we have over a period of time grown up with a fleet of cars (of all segments), MUV S, Luxury coaches AC & Non AC and VOLVO air buses, besides network of Branches, booking offices, agents and sub agents across the country. <br> <img src="heading-awards.png"> <br> <p style="font-family: bauhaus93; color: green; font size: 25px;"> Winning NATIONAL TOURSIM AWARD from Smt. Pratibha Singh Patil for best Domestic Tour Operator for the year 2010 2011. <br> Receiving award Mr. S. Subba Rao (Chairman) & Mr. S.Srinivas Rao (Managing Director) along with President of India Smt. Pratibha Singh Patil & Tourism Minister Shri. Subodh Kant Sahai.<br> <img src="national-awards-2011.jpg"> <img src="national-awards-2011-2.jpg"> <br> Rao Travels won prestigious "National Tourism Award" for being the Best Domestic Tour Operator for the year 2009-10 from Ministry of Tourism, Govt. of India. <br> We express our gratitude to all our customers having faith and trust on us for the last 3 decades. </p> </body>

</html> 2. <html> <title> about us </title> <body bgcolor="sky blue"> <h1 style="font-family: bauhaus 93;" align= "center"> <u> ABOUT US </u> </h1> <p> <font color="black"> Established in 1977 with a prime motive to handle domestic and inbound tourist. Rao Travels was specifically started as tour operators and a travel agency. With leisure travel as a core business the company is also involved into corporate travel solutions. Rao Travel owns a self owned fleet of cars, Muv's, Luxury coaches A/c and non A/c. We have access to huge infrastructure, as well as more fine tuned service development, while still offering the personalised service that has always been our strength and to ensure that quality of service is maintained at all times. <br> Reliability. Punctuality. Comfort. Words that count most to you and to us. Where most of the team is headed from people from services background which looks to discipline, comfort, quality and unity at work and society, which has headed the organization with 34 years of unmatched professional reputation /goodwill in the business. By saying so Rao Travels has been affiliated by the under mentioned organizations after recognizing its services all through the years: <br> <ul> <li> Recognized by Ministry of Tourism Government of India. <br> <li> Indian Association of Tour Operators. <br> <li>Andhra Pradesh Tourism Development Corporation.

</li> </ul> Our Clients can be assisted immediately, in whichever part of India they may be as we have our own offices at Hyderabad, Bangalore, Chennai as well as a network handpicked sub agents located all over India. </p> </body> </html> 3. <html> <title> cars & coaches </title> <body bgcolor="yellow"> <h1 style= "font-family: bauhaus 93;" align= "center"> Cars & Coaches <h1> </body> </html> 4. <html> <title> Photo Gallery </title> <body> <h1 style= "font-family: antiqua 93; color: blue; text-align= center;"> Photo Gallery </h1> <img src="s-31.png"> <img src="s-36.png"> <img src="19.jpg" height="400" width="500"> <img src="s-37.png"> <img src="s-34.png"> <img src="25.jpg" height="400" width="500">

<img src="s-22.png"> <img src="s-17.png"> <img src="24.jpg" height="400" width="500"> <img src="s-5.png"> <img src="s-7.png"> <img src="s-21.png"> </body> </html> 5. <HTML> <TITLE> Contact Us </TITLE> <BODY BGCOLOR="pink"> <H1 FONT STYLE="ARIAL"; COLOR="BLACK"; SIZE="10PX"; ALIGN="CENTER";> <U> Contact Us </U> </H1> <P> RAO TRAVELS<BR> 17, Vasant Enclave Market, Vasant Vihar, <BR> New Delhi - 110057, INDIA<BR> Phone : +91-11-46131313 (100 Lines), 26144545, 32554099<BR> RIM : +91-11-32554099, Mobile : +91-9971880099 <BR> Fax : +91-11-26144433, 26164499 <BR> Email : info@raotravels.com <BR> Contact Person : Mr. Srinivas Rao <BR> Contact No : +91-9810075053, Email : srinivas@raotravels.com </BODY>

</HTML> 6. <html> <title> service </title> <body bgcolor="F79D3C"> <h1 style= "text-align: left;"> Service Directory </h1> <p> <ul> <li>Own Offices at all key metros and leisure destinations.<br> <li>Professionally trained and qualified travel staff.<br> <li>Own Fleet of Cars & Coaches both A/c and Non A/c.<br> <li>Round the Clock accessibility.<br> <li>Effective communications tools viz. Email, Internet, Fax, cell phones etc.<br> <li>We hope the above profile would encourage you to give us a chance to serve your esteemed organization with our prompt and efficient services at all times. </li> </ul> We assure you and give an undertaking that your client would receive the very best attention with experience and expert guidance and would get those little extras that makes the difference for every successful and memorable tour. </p> </body> </html> 7. <html> <body style="fontstyle: Blackadder ITC; color: blue; font size: 20px;">

<body style="text-align: left;"> <h1> <b> Distance Chart </b> </h1> <br> <legend> Citywise Distance Search </legend> <br> <form> From : <select name= "from"> <option value= "Agra"> Agra </option> <option value= "Ajmer"> Ajmer </option> <option value= "Delhi"> Delhi </option> <option value= "Bhopal"> Bhopal </option> <option value= "chennai"> chennai </option> </select> </form> <br> <form> To : <select name= "to">

<option value= "Agra"> Agra </option> <option value= "Ajmer"> Ajmer </option> <option value= "Delhi"> Delhi </option> <option value= "Bhopal"> Bhopal </option> <option value= "chennai"> chennai </option> </select> </form> <br> <form> <input type= "submit" value="Find distance"/> </form> <body bgcolor="816180">

</body> </html> 8. <html> <body style="fontstyle: Blackadder ITC; color: white; font size: 20px;"> <body style="text-align: left;"> <h1> <b> ENQUIRY </b> </h1> <legend> Send us your Valuable Comments and Queries </legend> <br> <form> Salutation: <select name= "Salutation"> <option value= "Mr."> Mr. </option> <option value= "Ms."> Ms. </option> </select> </form> <form> Name <form> Address <form> Country <form> E-mail <form> Phone no. <form> Tentative date to start your trip : : : : : : <input type="text" size="20"/> </form>

<input type="text" size="20"/> </form> <input type="text" size="20"/> </form> <input type="text" size="20"/> </form> <input type="text" size="20"/> </form> <input type="text" size="20"/> </form>

<form> No. of people travelling : <input type="text" size="20"/> Adults <input type="text" size="20"/> Children </form> <form> Tour detail <form> For booking travel related query <form> : : <input type="text" size="20"/> </form> <input type="text" size="30"/> </form>

<input type= "submit" value="submit"/> <input type= "reset" value="reset"/> </form> <body bgcolor="816180"> </body> </html> 9. <HTML> <BODY BGCOLOR="400EF6"> <IMG SRC="rao-travels-logo.png"> <FONT STYLE="ARIAL"; COLOR="BLACK"; SIZE="16"> <MARQUEE SCROLLAMOUNT="2" SCROLLDELAY="4"> RAO TRAVELS </MARQUEE> </BODY> </HTML> 10. <html> <head> <title> home page </title> </head> <body style="font-family:algerian; color:red; font-size:20px;"> <p> <a href="home.html" target="_blank"> home </a> \ <a href="about us.html" target="_blank"> about us </a> \ <a href="Cars & Coaches.html" target="_blank"> Cars & Coaches </a> \

<a href="Photo Gallery.html" target="_blank"> Photo Gallery </a> \ <a href="contact us.html" target="_blank"> contact us </a>\ <a href="service.html" target="_blank"> service </a> \ <a href="distance chart.html" target="_blank"> distance chart </a> \ <a href="enquiry.html" target="_blank"> enquiry </a> <br> <MARQUEE SCROLLAMOUNT="2" SCROLLDELAY="4"> <img src="d subbarao rbi governor photo image pic.jpg" height="225" width="350" align="right"> </MARQUEE> <body bgcolor="3EADFC"> </FONT> </p> </body> </html> 11. <HTML> <BODY bgcolor="brown"> <IMG SRC="raotravels-online-booking.jpg" height="225" width="225"> <IMG SRC="special-manali-tour-package.jpg" height="225" width="225"> <IMG SRC="volvo-4.png" height="225" width="400"> <IMG SRC="special-goa-tour-packages.jpg" height="225" width="225"> <img src="mata-vashnodevi-tours.jpg" height="225" width="225"> </BODY> </HTML> 12. <html> <title> rao travels </title>

<frameset rows= "23%, 40%, 37%"> <frame src="head.html", name="showframe"/> <frame noresize="noresize" src="home page.html", name="showframe"/> <frame noresize="noresize" src="image.html", name="showframe"/> <noframes> </noframes> <marquee> RAO TRAVELS </marquee> </frameset> </html>

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