COURSE NAME COURSE CODE SEMESTER SUBJECT TITLE SUBJECT CODE

: DIPLOMA IN HOTEL MANAGEMENT AND CATERING TECHNOLOGY : HM : FIFTH : DEVELOPMENT OF PROFESSIONAL SKILL : --

Teaching & Examination Scheme Teaching scheme TH 01 TU -PR 04 PAPER HRS -TH -Examination scheme TEST -PR -OR 25# TW 25@ TOTAL 50

RATIONALE: This course will reflect the importance of both professional development and the skills that enable individual to practice it at work place in groups. The students will develop skills to perform a given task in the stipulated time. OBJECTIVES: The student will be able to: 1. Understand the importance of professional skills. 2. Identify the importance of time management. 3. Manage the stress at the workplace. 4. Work in groups.

Chapter

Topic Introduction to Self development 1.1 Time Management 1.1.1 The Process Of Time Planning 1.1.2 How To Plan Your Time 1.1.3 Ways To Get Most Out Of Your Time Management 1.1.4 Urgent Vs Important Jobs 1.1.5 Time Matrix 1.1.6 Time Management In Groups 1.2 Stress And Emotion 1.2.1 Stress Physiology And Health 1.2.2 Coping Styles Or Strategies 1.2.3 Strategies To Overcome Stress 1.2.4 Importance Of Good Health To Avoid Stress 1.2.5 Stress And Yoga 1.2.6 Emotional Stability And Self Control 1.2.7 People Skills Influence

Hours

06

1.2.8 1.3 1.3.1 1.3.2 1.3.3 1.3.4

Emotional Intelligence Frustration Introduction Of Frustration Causes Of Frustration Effects Of Frustration Solutions For Avoiding frustration

HEALTH And ETHICS 2.1 Introduction 2.1.1 Health Food, Exercise, Rest 2.1.2 Body Observation, Protection 2.1.3 Dietary Guidelines 2.1.4 Addictions 2.2 Introduction To Ethics 2.2.1 What Are Basic Of Ethics 2.2.2 How Ethics Help To Ensure Positive Interpersonal 2.2.3 Code Of Ethics 2.2.4 Individual And Ethics- Issues 2.2.5 Personal Value System MOTIVATION AND LEADERSHIP 3.1 Theories Of Motivation 3.2 Self Motivation Contributing 3.3 Attitudes And Attitude Replacement 3.4 Leadership 3.4.1 Qualities of a good leader 3.4.2 Leadership styles GROUPSAND COMMUNICATION IN GROUPS 4.1 Introduction To Groups 4.1.1 Why Groups? 4.1.2 Group Formation 4.1.3 Group Think And Its Pitfalls 4.1.4 Group Dynamics 4.2 Introduction To Communication In Groups 4.2.1 Communication 4.2.2 Cooperation 4.2.3 Collaboration 4.2.4 Teams And How To Make Them Effective

02 Relations

02

03

Introduction to interpersonal skills 5.1 What Is Conflict 5.2 Resolution Of Conflict 5.3 Sources Of Interpersonal Conflict, Interpersonal Conflict- Transactional Analysis, Johari Window 5.4 Strategies For Resolving Interpersonal Conflict Negotiations SWOT Analysis 6.1 Concept of SWOT Analysis 6.2 How to SWOT Analysis TOTAL

02

01 16

List of Practicals: Role plays and Assignments to be performed by the students as assigned by the subject expert based on the curriculum. Print Material: Author Fred Luthans Kenneth a kiewra Nelson F. Dubois E.H. Megrath P.D. Kulkarni & B.B. Sharama Dr.R.L.Bhatia Tim Hindle Elizabeth Hierney Glenn Parker Elizabeth M. Christopher REFERENCES Web Resources: www.mindtools.com, www.samcerto.com, www.stress.org.uk, www.coopcomm.org/workbook.htm, www.mapnp.org/library/grp_skll/theory/theory.htm Title Organisational Behavior Learning to learn Basic managerial skills for all Independent study techniques Managing Time Manage Your Time 101 ways to better communication Team Building Leadership Training Edition Sixth Third First 1 Edition First First
st

Year of Pub. 1992 1998 1989 1986 1994 1998 2001 2002 2002

Publisher & Address McGraw Hill Allyn and Bacon Prentice hall of India Ltd. T.T.T.I. Chandigarh Wheeler Publishing Drling Kindersley Kogan Page Viva Books Pvt Ltd. Mumbai Viva Books Pvt Ltd. Mumbai