TECHNICAL/ENGINEERING

CODE OG001 OG002 OG003 OG004 OG005 COURSE TITLE OIL & GAS Economic Evaluation and Risk Analysis in Petroleum Project Effective Approach on E&P Data Management Understanding Piping Systems and Pipeline Integrity Workshop Pressure Vessel Inspection, Repair, Alteration, and Reconstruction Process Instrumentation & Control Technology Oil & Gas Transactions - Negotiations, Contracting, Dispute Management Risk Based Inspection (RBI) in Refineries, Petrochemicals & Chemicals Plants OG006 OG007 EG004 EG027 EG029 EG040 EG042 EG048 EG053 EG058 EG063 EG065 EG066 EG067 EG069 EG075 EG080 EG085 Turbine Selection, Design & Performance Evaluation Risk Based Inspection (RBI) in Refineries, Petrochemicals & Chemicals Plants ENGINEERING Electrical Engineering for Non-Electrical Engineers Asas Kejuruteraan Elektrik untuk Bukan-Jurutera Elektrik (Bahasa Melayu) Control & Instrumentation System Programmable Logic Controller (PLC) Chemical Engineering for Non-Chemical Engineers Industrial Motor Control Mesin Elektrik (Bahasa Melayu) Electronics For Non Electronics Engineers Lean Manufacturing HAZARD IDENTIFICATION (HIRA) Hazardous Area Classification & Equipment Selection Pressure Vessels & Piping Systems Asas Penyelenggaraan Peralatan dan Jentera (also available in English) Trouble-shooting, Maintenance and Protection of AC Electric Motor and Drives Biofuel Technical Workshop Industrial Engineering at Work SCADA & Automation System - Principles & Applications Boiler SCADA Electrical Motors Practical Instrumentation for Automation & Process Control Advanced SMT BGA's & CSP's Product Development Practical Telecommunications & Wireless Communications FACILITIES Lightning Protection Systems Electric Power Supply to Industries and Commercial Buildings Switchgear Plant Maintenance for Electrical System Effective Maintenance for Buildings Power Quality and Uninterruptible Power Supply System Storage Battery System Harmonic Disturbance and Mitigation in Mission Critical Data Center Air Conditioning System Operation and Trouble Shooting A Practical Approach to Energy Management & Cost Saving Strategies for Buildings & Factories Effective Maintenance for Buildings Mechanical, Electrical & Fire System Industry Waste Minimization Towards Profitability Critical Factors in Substation Design Electrical Power Distribution System Sistem Bekalan Elektrik, Pengagihan & Pemasang Sistem Kabel (Bahasa Melayu) jan jan

2009

feb

DATES AVAILABLE mar apr

may

jun

jul

aug

DATES AVAILABLE sep oct

nov

dec

17&18 16&17 26&27 19&20 11&12 jan 19&20 feb 16&17 mar apr may 18&19 11&12 jun 13&14 jul 6&7 aug 5&6 sep 7&8 14&15 oct nov dec

13&14

13&14

8&9

18&19

22&23 13 &14

20&21

19&20 12 & 13 12&13 4&5 2&3

EG092 EG093 EG099 EG100 EG102 EG103 EG003 EG007 EG009 EG010 EG011 EG012 EG013 EG014 EG015 EG016 EG017 EG018 EG019 EG020 EG026

18&19 feb mar apr may

22&23 24&25 jun 3&4

jul 6&7

aug

sep

oct

nov

dec

3&4

12&13 13&14 25&26

18&19 3&4

14&15 7&8

16&17 25&26

20&21 20&21 7&8

7&8

EG032 EG037 EG038 EG041 EG043 EG044 EG045 EG047 EG052 EG055 EG056 EG057 EG060 EG061 EG062 EG064 EG068 EG071 EG074 EG076 EG077 EG078 EG079 EG081 EG082 EG083 EG084 EG086 EG088 EG089 EG090 EG094 EG095 EG098 EG101 FE001 FE002 FE003 FE004 EG034 EG059 EG072 EG073 EG087 ME001 ME002 ME003 ME004 ME005 ME006 ME007

Practical Understanding & Designs of Centrifugal Pumps Earthing Electrical Load Estimation A Practical Course in Air Conditioning System Design Industrial Approaches to Fire Safety Engineering Practices Power Electronics, Electrical Motor Drives & Power Quality Reliability Centered Maintenance (also available in BM) PUMP & COMPRESSOR T/SHOOTING Pump & Cooling Towers - Application & Maintenance Electrical Safety Power Quality Problems & Solutions Fire Protection Systems Advances in Power System Operation, Control & Protection Electrical Installation Substation Insulation Coordination Power Transformer Air-Conditioning for Non Air-Conditioning Engineers Fire Safety (Protection & Risk Management) Pendawaian Elektrik Energy Efficiency Energy Saving Rekabentuk Sistem Pembumian (Bahasa Melayu) Fundamentals of HVAC HVAC for Industrial Facilities Hydraulics Refrigeration System - Maintenance & Troubleshooting Chillers - Principles, Operations & Maintenance Current Trends in MSW Management Bekalan Kuasa untuk Industri & Bangunan Komersial Electrical Drawings & Schematics for Servicing & Troubleshooting Facility and Industrial Electrical Systems Theories and Applications of Fire Protection and Safety Design Systems Senggaraan Berkesan untuk Sistem Penyejukan dan Penyamanan Udara Plant Reliability and Maintenance Strategy PLANT ROTARY EQUIPMENT Air-Conditioning and Mechanical Ventilation Keselamatan Elektrik Fundamental of Ventilation in Smoke Control Management Energy Management Power Cables and Switchgear Transformers Workshop Power Quality Lightning Protection CIVIL Structural Analysis & Design for Non Structural Professionals MAINTENANCE Advances in Maintenance Planning, Maintenance Control & Feedback CONVENTIONAL MAINTENANCE (BM) Total Productive Maintenance Municipal Waste AC Variable Speed Drives: Principle, Sizing, Troubleshooting and Applications MECHANICAL The Theory, Design, Operations and Maintenance of Air Compressors Facilities Management for Plant Engineers in a Manufacturing Environment Managing and Controlling Cost of Design Practical Balancing, Alignment and Condition Monitoring of Rotating Equipment Practical Mechanical Drives (Belts, Chains and Gears) for Engineers and Technicians Process Plant Layout and Piping Design Best Practices in Reliability Centered Maintenance (RCM) 7&8

25&26 16&17 17&18 13&14

12 & 13

18&19 9&10

8&9 22&23 26&27

10&11

16&17

13&14 24&25 17&18 15&16 25&26 22&23 2&3

23&24

2&3 19&20

1&2

18&19

12&13 18&19 27&28 16&17 12&13 22&23 3&4 22&23 jun jun 3rd-6th 3rd-6th 22&23 12&13

jan jan

feb feb

mar mar

apr apr

may may 18&19

jul jul

aug aug 4th-6th

sep sep

oct oct

nov nov

dec dec

jan

11&12 feb

mar

apr

6&7 may

jun

jul

aug

sep

oct 12&13 21&22

nov

dec

9&10 10&11 22&23 27&28 12&13

BUSINESS/MANAGEMENT
CODE MG001 MG063 MG071 MG159 EG024 EG025 EG070 PJ001 MG006 MG011 MG022 MG023 MG024 MG029 MG037 MG042 MG043 MG046 MG050 MG052 MG055 MG068 MG084 MG085 MG091 MG100 MG102 MG103 MG106 MG115 MG122 MG129 MG130 MG131 MG139 MG140 MG155 BU001 BU002 BU003 BU004 BU005 BU006 BU007 BU008 BU009 BU010 BU011 BU012 BU013 BU014 BU015 BU016 BU017 COURSE TITLE PROJECT Introduction to Project Management Construction Insurance Effective Constructions Contract Management & Negotiation Pengurusan Projek Engineering Project Management - A Practical Approach including Microsoft Project Tool Construction Project Management Project Planning & Scheduling for Engineers Workshop Practical Project Management for Mechanical, Electrical and Instrumentation Engineers BUSINESS Mastering Decision Making Effective Business Writing & Communication Skills Motivating Employee for Higher Productivity Strategic Management & Competitive Strategies in Challenging Times Effective Presentation Skills Business English 7 Leadership Skills of Highly Effective Supervisors & Managers Trouble Shooting Process, Problem Solving and Decision Making Penyelia Teknikal Negotiation & Conflict Resolution for Business Resolution Owner - Handling Complaints & Conflicts Professionally Berjaya Sebagai Seorang Penyelia dan Ketua Pasukan Technical Report Writing Management Skills That Matter for Highly Performing Professionals Director's Duties & Liabilities - Companies (Amended) Act 2007 Six Sigma Improving Your Skills in Speaking & Writing English Pengurusan Masa Telecommunication (Wymax) Managing Business Risk Effective Technical Specification Writing Act FAST in the Fast-Changing Business Membuka Satu Pasaran yang Tiada Pesaing (Blue Ocean Strategy) (Bahasa Melayu) The Secret of Positive Thinking Leadership & Motivation Techniques How to Communicate Efficiently Professional Business English Writing & Communication Effective Scientific, Technical Writing & Communication Creative Problem Solving & Decision Making Strategic Planning, Budgeting & Forecasting Building a World Class Finance Function Time Management and Organization Skills Biofuels: Development & Opportunity - An end to the energy crisis Project Risk Management Asset Economics Mergers & Acquisition Corporate Strategy Workshop Developing Competitive Business Operations in an International Environment Branding Workshop Implementing Beyond Budgeting & Rolling Forecasts Practical Business English for Work Carbon Trading - Pollution Quotas & Climate Change Processes and Procedures-The Core of Effective Operations 5s Improvement 7 Steps to Success Motivation Presentation Skills jan feb DATES AVAILABLE mar apr may jun jul aug DATES AVAILABLE sep oct nov dec

jan 5&6

feb

mar

apr

may 4&5

jun

13&14 jul

aug

sep

oct

nov

dec

19&20 18&19

20&21

4&5 4&5

8&9 22&23

12&13

13&14

9&10

23&24 25&26 23&24 27&28 6&7 14&15

8&9

29&30

10&11

5&6

12&13 10&11

18&19 6&7 20&21

2&3

BU018 BU019 BU020 BU021

Managing Product Life Cycle Perancangan Berkesan Perniagaan Asas Tani Elevating Your Brand Strategic Communication in Challenging Times MANAGEMENT jan feb mar 30&31

13&14 27&28 28&29 apr 20&21 may jun jul aug sep oct nov dec

MG053 MG054 MG076 MG082 MG090 MG092 MG094 MG096 MG099 MG105 MG110 MG111 MG112 MG113 MG114 MG120 MG132 MG133 MG134 MG160 MG176 MG177 MG183 MG186 MG187 MG188 MG189 MG190 MG192 MG193 MG194 MG195 MG196 MG203 MG206 MG208 MG209 MG210 MG212 MG213 MG214 MG215 MG217 MG218 MG219 MG014 MG020 MG021 MG024i MG039 MG066 MG087 MG116

Developing Effective Managerial Skills for Assistant Managers & Newly Appointed Managers Property Management Corporate Social Responsibility for Competitive Advantage Women Creating A Professional Presence Leadership in the Flattened World Supervisory Skills - Planning & Problem Solving Kemahiran Kepimpinan untuk seorang penyelia yang berkesan Stay Motivated & Lead Change Effectively Operational Risk Management Balance Scorecard Conflict Resolution Managing SELF to manage others Super Leader, Super Team & Super Results The Great Master of Time The CUTE Principles of Problem Solving & Decision Making Effective Leadership & Supervision Skills Effective Supervision, Excellent Supervisor Leadership & People management proficiencies for Excellent performance The Perfect Manager - 8 Mandatory Competencies for Excellent Leadership Motivasi Pembinaan Sikap Positif dan Personaliti Pekerja Cemerlang Kursus Kemahiran Kepimpinan yang Efektif The Importance of Change Management in the Information Age Report & Letter Writing for Managers Developing High Performing Teams Dynamic Management Skills Executive Leadership Skills Managing Change & Stress Leadership Skills In Action Combatting Negative Stress For Work and Personal Life Creativity and Problem Solving Skills Making the Most Out of Your Day (Time Management) Managing Stress Management through Time Management Developing Professional Skills in Event Management Discovering & Developing The Leader In You Supervisory Skills & Team Purpose Essential Managerial Skills for New & Aspiring Managers Charge Up & Change 8 Dimensions of Decision Making Decision Making & Problem-Solving Skills Time & Stress Management Relationship & Team Building Team Building & Time Management Effective Communication & Interpersonal Skills for Professional Personal Development & Organizational Effectiveness Leadership 18 Golden Rules for Success HUMAN RESOURCE Effective Human Resource Management Managing Effective Performance Appraisal Mastering Interview Techniques: Select the Right People Effective Presentation Skill for HR Personnel Leadership for Strategic Knowledge Management Developing HR Practitioners as Leaders of Leaders & Succession Planning Employment Act Structured Workplace Training

11&12

1&2

1&2 4&5 24&25 14&15 6&7 13&14 22&23 24&25 16&17 18&19 25&26 23&24 18&19 16&17 20&21 10&11 14&15 18&19 18&19 8&9 8&9 25&26 10&11 27&28 18&19 7&8 jan 12&13 feb mar apr may 27&28 18&19 22&23 17&18 jun jul aug sep oct nov dec 24&25 5&6 9&10 14&15 1&2 29&30 2&3 29&30 15&16 13&14 15&16 20&21 13&14 6&7 17&18 17&18

4&5

15&16

MG117 MG136 MG137 MG138 MG146 MG152 MG154 MG162 MG165 MG168 MG169 MG170 MG172 MG173 MG198 MG201 HR001 HR002 HR003 HR004 HR005 HR006 HR007 HR008 HR009 HR010 HR011 HR012 HR013 HR014 HR015 HR016 HR017 HR018 HR019 HR020 MG051 MG060 MG065 MG067 MG081 MG089 MG095 MG101 MG151 MG178 MG179 MG180 MG181 MG182 MG184 MG185 MG197 MG191 MG199 MG200 MG204 MG205 MG207

Power of Workplace Coaching & Counselling Training Needs Analysis Advanced Training Needs Analysis Strategies Coaching & Mentoring Managing Incompetence at the Workplace - Corrective & Legal Approach Effective Payroll Administration Techniques Creating a Total Rewards Strategy for Retention of Talents within your organization Menguasai Pemikiran dan Budaya Kerja Cemerlang Pembentukan Personaliti Pengurus & Penyelia yang Cemerlang Personal Compass Train the Trainers Change Management Performance Management System - Balance Scorecard & KPI Kursus Pengisian Persaraan untuk Bakal Pesara Evaluating Training Programs & Return On Investment (ROI) Coaching, Counselling & Mentoring Handwriting Analysis for Recruiting New Employees Positive Work Attitude Industrial Relations Workshop Domestic Enquiry Employee Retention HRM Skills for Non HR Manager Competencies for HR Managers Training Needs Analysis Developing & Recruiting People Employment Act 1955 and Domestic Inquiry - Applications and Implications HR Documentations and SOP - Design, Develop and Effective Implementation HR Policies & Employee Handbook - Design, develop & Effective Implementation The Practicality of Recruitment and Talent Management Competency Mapping in Training Needs Analysis Termination due to Retrenchment, Redundancy and Misconduct Employee Relations Pendidikan, Pencegahan dan Pembasmian Gangguan Seksual di Tempat Kerja Akta Kerja 1955 & Peraturan-Peraturan dan Perintah Menangani Kakitangan Bermasalah Handling Discipline at work ADMIN/CLERICAL Clerical Development for Admin Staff Teknik Pengurusan Fail & Rekod yang Efektif Statistical Process Control (SPC) Professional Office Management Skills Effective Ways of Debt Collection by Telephone Pentadbiran Pejabat & Rekod serta Pengendalian Mesyuarat yang Efisyen Managing Office Records & Files Effectively Teknik Pengurusan Perkhidmatan Pelanggan yang Cemerlang Telephone Techniques & Effective Communication Skills Communication Workshop: SPEAK UP! RISE UP! Escalate Your Potential Public Speaking Workshop: YOU'RE ON! Customer Service Workshop: STEP UP! Effective Note Taking & Writing Skills Grammar and Conversational Course for Clerical & Junior Executives Grammar - Back to Basics Effective and Streetwise Skills to Enhance Your Administrative or Secretary Career Invest Techniques for Customer Service (The ASK) Facilitation & Managing Meeting Skills Towards Secretarial Excellent You Are On Stage (Public Speaking) Interpersonal Skills Customer Service Skills(Telephone Intensive Environment)

20&21 25&26 16&17 29&30 15&16 19&20 23&24 16&17 1&2 14&15 29&30 23&24 19&20 12&13 6&7 25&26 6&7 23&24 21&22 11&12 8&9 27&28 18&19 22&23 15&16 13&14 24&25 jan feb 16&17 10&11 mar apr may jun 22&23 29&30 6&7 jul aug sep 3&4 10&11 29&30 18&19 11&12 22&23 5&6 16&17 3&4 11&12 25&26 6&7 19&20 22&23 13&14 26&27 20&21 18&19 3&4 8&9 3&4 20&21

1&2

1&2

9&10 7&8 oct nov dec

16&17 15&16 11&12 15&16 27&28 23&24 6&7

27&28 13&14 5&6 24&25 27&28 27&28 6&7 15&16 15&16 22&23 11&12 12&13 3&4 10&11 16&17

11&12

11&12 14&15 18&19 18&19 4&5 20&21 22&23 6&7

13&14 27&28

MG211 MG216 ADM001 MG010 MG024ii MG038 MG041 MG044 MG059 MG061 MG062 MG064 MG074 MG075 MG080 MG086 MG098 MG109 MG118 MG119 MG123 MG124 MG127 MG135 MG153 MG156 SL001 SL002 SL003 SL004 SL005 SL006 SL007 SL008 SL009 SL010 SL011 SL012 SL013 SL014 SL015 SL016 MG012 MG017 MG069 MG070 MG078 MG079 MG143 MG144 MG149 MG150 MG157 MG158 MG161 MG163 MG164

Customer Service Minutes Writing for Organization English at Work SALES & MARKETING Professional Selling Skills Effective Sales & Marketing Presentation Skills 8 Deadly Marketing Skills Professional Customer Service Telemarketing Skills Customer Relationship Management (CRM) Invaluable Techniques for New Product Development Mandatory Pathway to Success - How to Change and Win Internet Marketing Retail Store Manager Program - Leadership & Management Retail Selling Skill Enhancing Interpersonal Skills Marketing to Win the Market Mastering Sales Strategies & Skills Telesales Strategy Improving Customer Service for Greater Customer Satisfaction Managing Change & Enhancing Teamwork for High-Quality Customer Service The Psychology of Sales & Closing Techniques Managing High Performance Sales Team Using Internet to gain Market Share & Find New Potential Customer - Internet Marketing approach Strategic Marketing Analysis Understanding Costing Techniques & Pricing Decision Speak Up, Shape Up & Move Up Building A High Performance Sales Force Customer Service Excellence Basic Sales for Non-Sales Personnel Adopting Marketing and Branding in Today's Competitive Business Environment Public Speaking & Presentation Skills Telemarketing & Telesales Strategic Selling for Sales Engineer Customer Relationship Strategies & Cross Selling Techniques Key Account Management The F.A.S.T.E.R. Way of Selling Effective Customer Complaints Handling Strategic Brand (2D) + Media Management for Tough Economic Times Reinventing Marketing Strategies to Success Effective Selling & Managing Sales for Maximizing Results Image-Power & Interpersonal Skills using NLP (Neuro Linguistic Programming) Negotiation Skills using NLP (Neuro Linguistic Programming) ACCOUNTING/FINANCE Accounting Principles & Corporate Practices Fundamental of Costing & Budgeting Strategic Cash Flow Management Tax Planning for SME Companies Understanding & Interpreting Company Accounts Corporate Entity Valuation 2008 Corporate Risk Management Strategies Managing Bonds from A to Z Finance for Non-Finance Manager Capital Adequacy & The Basel Accord Understanding the International Trade Model for Exporters Cost Control & Financial Planning Fundamental of Costing Introduction to Forensic Accounting & Financial Fraud Corporate Entity Valuation 14&15 jan

11&12 6 feb mar apr may 15&16 jun jul aug sep oct nov 1 dec

22&23 13&14

6&7

2&3

25&26

11&12 16&17 23&24 3&4 13&14

14&15

27&28 11&12 25&26 23&24 18&19 18&19 15&16 17-19 22-24 27&28 1&2 20&21 13&14 jul 10&11 26&27

9&10 29&30

jan

feb

mar 30&31

apr

may

jun 15&16

aug

sep

oct

nov

dec

19&20

27&28 18&19

2&3

13&14 16&17 16&17 4&5 26&27 1&2

1&2 1&2 8&9 1&2

17&18

3&4

MG166 MG167 FI001 FI002 FI003 FI004 FI005 FI006 FI007 FI008 FI009 FI010 FI011 FI012 FI013 FI014 FI015 FI016 FI017 FI018 FI019 MG013 MG027 MG028 MG056 MG057 MG073 MG104 MG107 MG145 MG147 MG148 LW001 LW002 LW003 LW004 LW005 LW006 LW007 LW008 LW009 LW010 MG077 MG088 MG097 MG121 MG125 MG126 MG128 MG141 MG142 MG202 MG210 QU001 QU002 QU003

Finance for Non-Finance Interpretation of Financial Reporting Standards (FRS or MASB) Accounting for Non-Accounting Staff Understanding & Analyzing Financial Statements for Managers Handling Full Set of Accounts Implementing Effective Internal Audit Strategies Internal Control Over Financial Reporting Foreign Exchange Interpreting Financial Statements: Ratio Analysis & Financial Performance Analysis and Interpretation of Financial Statements Kemahiran Perakaunan Tahap 1 Financial Skills for Sales and Marketing Personnel Financial Modeling with Excel Understanding Derivatives - Forwards, Futures, Swaps & Options Proactive Internal Auditing ASSET LIABILITY Effective Budgeting Preparation of Consolidated Financial Statements Overview of Managerial Accounting Effective Book Keeping Skills Advanced IFRS IFRS Master Class LOGISTIC/PROCUREMENT Managing International Trade, Shipping Document. & Procedures Effective role as A Production/Factory Manager Effective Store/Warehouse & Inventory Management Techniques International Trade-Supply Chain Management & Freight Forwarding Developing Purchasing Skills for Supply Chain Efficiency Store Security & Loss Prevention Managing Incoterms, Shipping Document & Trade Payment Pengurusan Inventori & Stor Effective Logistic Management Integrated Material Management in Supply Chain Stock Inventory & Control Supply Chain and Logistics Management Effective Stock Control & Warehouse Management Pengurusan Stor Production Planning & Control Supply Chain Management (SCM) Integrated Logistics Support Import and Export Management Purchasing System & Management Cost Effective Warehouse Management Effective Communication at Workplace (Shipping & Logistics Industry) QUALITY Achieving Zero Defects through Poka Yoke 7 QC Tools Root Cause Analysis & Problem Solving Skills Total Quality Management (TQM) KAIZEN Techniques (Continuous Improvement) 5S Principles & Implementations Quality Control Circle (QCC) - Fundamental Team Concept for Productivity Improvement Failure Mode Effect Analysis (FMEA) - Best Practices & Process Control Plan Process Improvement: Basic Design of Experiment (DOE) QCC for Top Management Dimensions of Decision Making Managing Quality & Productivity Improvement in an Organization FMEA-Failure Mode Analysis Effects Effective Industrial Housekeeping (5s) SAFETY, HEALTH, ENVIRONMENTAL

23&24

29&30 24&25 29&30 27&28 22&23 16&17 7&8

11&12 23-26 14&15 12&13 18&19 2&3 6&7 apr 13&14

10&11 27-30

17&18 25&26 4&5 15&16 12&13

15&16 9&10 4&5

jan

feb

mar

may

jun

jul

aug

sep

oct

nov

dec

21&22

27&28

8&9 14&15 4&5 6&7 16&17 25&26 15&16 15&16 15&16 10&11 30&31 11&12 jan feb mar 29&30 apr may jun jul 29&30 27&28 8&9 1&2 15&16

19&20

10&11

23&24

9&10 26&27 aug sep 7&8 oct nov dec

19&20

4&5

23&24 25&26 30&31 1&2 30 jan feb mar apr may jun

8&9 16&17 29&30 13 jul aug sep oct nov dec

MG108 HS001 HS002 HS003 HS004 HS005

Creating a Behavioural Safety Based Culture Forklift Safety Training Emergency Response Plan - Fire Keselamatan Korporat Malaysian Laws on Occupational Safety & Health OSHA (Fencing and Machinery Guarding)

4&5 22&23 8&9 25&26 16&17

8&9 17&18 10&11 6&7 29&30

INFORMATION TECHNOLOGY (IT)

CODE
MG072 IT001 IT002 IT003 IT004 IT005 IT006 IT007 IT007A IT008 IT009 IT010 ITAADS ITMESB ITMS5047 ITMESA ITMS5049 ITMS5050 ITMESC ITMS5047 ITMS5049 ITMS5050 ITITILV3 ITPMPM1 ITPMPM2 ITPMPM3 ITMS6418 ITMS6420 ITMS6421 ITMS6424 ITMS6425 ITMS6426 ITMS6427 ITMS6428 ITMS6430 ITMS6435 ITMS6436 ITMS6437 ITMS2273 ITMS2276 ITMS2277 ITMS2278 ITMS2279 ITMS2282

COURSE TITLE jan Basic Skills on Microsoft Office Network Security: Vulnerability Assessment, Firewalls & Intrusion Detection Systems Fundamental of Voice Over IP Project Management of Voice Over IP Advanced Database Systems Building Web-Based Applications Microsoft Project Management IT Project Management Project Management for IT Professionals Server Room and Data Center Design and Operation Website Content Management Strategies Enterprise Content Management Strategies Advanced Active Directory Services on Microsoft Windows Server 2003 & Windows Server 2008 IST (Industry Simulation Training) MICROSOFT EXCHANGE SERVER 2007 BASIC PACKAGE Introduction to Installing and Managing Microsoft Exchange Server 2007 MICROSOFT EXCHANGE SERVER 2007 ADVANCE PACKAGE Managing Messaging Security using Microsoft Exchange Server 2007 Recovering Messaging Servers and Databases using Microsoft Exchange Server 2007 MICROSOFT EXCHANGE SERVER 2007 COMBO PACKAGE Introduction to Installing and Managing Microsoft Exchange Server 2007 Managing Messaging Security using Microsoft Exchange Server 2007 Recovering Messaging Servers and Databases using Microsoft Exchange Server 2007 ITIL (Version 3.0) Foundation Certificate in IT Service Management Module 1: Fast Track to PMBOK (Project Management Body Of Knowledge) Module 2: Preparing You for PMP Exam Module 3: PMP Exam Revision Deploying Windows Server 2008 Fundamentals of Windows Server 2008 Network Infrastructure and Application Platform Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure Fundamentals of Windows Server 2008 Active Directory Configuring Windows Server 2008 Active Directory Domain Services Configuring and Troubleshooting Identity and Access Management in Windows Server 2008 Active Directory Configuring and Troubleshooting Internet Information Services in Windows Server 2008 Configuring Windows Server 2008 Terminal Services Managing and Maintaining Windows Server 2008 Servers Designing a Windows Server 2008 Network Infrastructure Designing a Windows Server 2008 Active Directory Infrastructure and Services Designing a Windows Server 2008 Applications Infrastructure Managing and Maintaining a Microsoft Windows Server 2003 Environment Implementing a Microsoft Windows Server 2003 Network Infrastructure Network Hosts Implementing, Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Planning, Implementing and Maintaining a Microsoft Windows Server 2003 Active Directory Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure feb

DATES AVAILABLE mar apr 22&23 may june jul aug

DATES AVAILABLE sep oct nov dec

27-29 1&2 12-13

12-14

2-4

11-15 19-23 16-20 6-8 18-20 11-12 23-27 20-24 22-26 8-9-

ITMS5115 ITMS5118 ITMS5119 ITMS2261 ITMS2262 ITMS2272 ITMS2823 ITMS2824 ITMS2830 ITMS2779 ITMS2780 ITMS5047 ITMS5049 ITMS5050 ITMS2400 ITLNE ITLNSA ITLNNSA ITA+ ITNet+ ITSec+ ITAIDCS3 ITAFCS3 ITADWCS3 ITAPCS3 ITAICS3 ITICND1 ITICND2

Installing and Configuring the Windows Vista Operating System Maintaining and Troubleshooting Windows Vista Computers Supporting the Windows Vista Operating System and Applications Supporting Users and Troubleshooting Microsoft Windows Desktop Operating Systems Supporting Users and Troubleshooting Application on a Microsoft Windows Desktop Operating Systems Platform Implementing and Supporting Microsoft Windows XP Professional Implementing and Administering Security in a Windows Server 2003 Network Implementing Microsoft Internet Security and Acceleration Server 2004 Designing Security for Microsoft Networks Implementing a Microsoft SQL Server 2005 Database Maintaining a Microsoft SQL Server 2005 Database Introduction to Installing and Managing Microsoft Exchange Server Managing Messaging Security using Microsoft Exchange Server 2007 Recovering Messaging Servers and Databases using Microsoft Exchange Server 2007 Implementing and Managing Microsoft Exchange 2003 Linux Essentials Linux System Administration Linux Networking and Security Administration CompTIA A+ CompTIA Network+ CompTIA Security+ Adobe InDesign CS3 Adobe Flash CS3 Adobe Dreamweaver CS3 Adobe Photoshop CS3 Adobe Illustrator CS3 Interconnecting Cisco Networking Devices Part 1 (ICND1) Interconnecting Cisco Networking Devices Part 2 (ICND2)

18-22 23-27 5-9 16-20 22-26

20-24 11-15 23-26 16-20 23-27 13-15 22-25

CONFERENCES
CODE C20091 Annual property Conference 2009 E-LEARNING COURSE TITLE jan feb 25&26 DATES AVAILABLE mar apr may jun jul 13&14 aug DATES AVAILABLE sep oct nov dec

IN-HOUSE TRAINING
CODE IH001 IH002 COURSE TITLE Internal Quality Audit ISO 9001:2000