Вы находитесь на странице: 1из 5

1

Tiffinee Rocha
12737 Sweetbay Drive
Euless, TX 76040
Home 817-685-9121
Cell 903-466-2095
Tiffy_1547@yahoo.com

February 3, 2009

To Whom It May Concern:

Due to a corporate restructuring, I find myself in the job market. In addition to my own outreach and
networking efforts, I am seeking a good executive search firm to help me connect with the right situation. I am
writing in response to the Disbursements Accounting position at Dave and Busters World Headquarters. It
would be a pleasure to meet with you so that I might demonstrate how my abilities fit your needs precisely.
Until last month, I was a Facilities Project Coordinator for Brinker International located in Dallas, TX. I was
responsible for a Director and seven Regional Facilities Managers who handled Macaroni Grill, Maggiano’s
and On the Border, which consisted of over 400 restaurants across the United States.
As you’ll see from the enclosed resume, I am familiar with a variety of computer software programs. I am
experienced in administrative duties. I do also have so some experience with accounts payable and receivable.
What my resume does not reveal is my professional demeanor and appearance. In a business environment,
these qualities are of the utmost importance in dealing with internal and external customers as well as other
team members. In me, you’ll discover a reliable, detail-oriented, and extremely hard-working associateone
who will serve as a model to encourage other team members to demonstrate the same high standard of
professionalism.
If you will contact me at (903)466-2095, we can schedule an appointment.
Sincerely,

Tiffinee Rocha

Enclosure
2

Tiffinee Rocha
12737 Sweetbay Drive
Euless, TX 76040
Home 817-685-9121
Cell 903-466-2095
Tiffy_1547@yahoo.com

Objective
To join an organization that will provide the opportunity to effectively expand my current capabilities and
create challenging responsibilities to encourage my personal and professional growth.

Education
Mount Pleasant High School Mount Pleasant, TX
Special classes included:
Microsoft Communications, principles of Marketing, Typing 1, Business Administration, Office Support Systems

Work Experience
Brinker International Dallas, TX
Administrative Assistant / Project Coordinator November 2006 to January 2009
• Provided administrative support to the Restaurant Development department and Facilities team
• Provided administrative support to one Director and seven Regional Facilities Managers who
handled Brinker’s brands Macaroni Grill, Maggiano’s and On the Border that consisted of over
four hundred restaurants across the United States
• Returned phone calls & emails in a timely manner
• Received and sorted mail for the department
• Sent out weekly Fed Ex packages to remote Regional Facilities Managers as needed
• Reproduced and distributed drawings to Regional Facilities Managers and vendors upon request
• Assisted in coordinating departmental meetings
• Assisted in making travel arrangements, as needed
• Assisted and processed expense reports, as needed
• Provided Operations, Legal, Tax, Risk Management needed materials as required
• Scheduled and coordinated weekly communication with Supervisor, Director and Regional
Facilities Managers
• Performed required accounting functions
• Routed and processed Authorization for Expenditure request
• Processed Invoices for payment
• Maintained, updated and distributed various reports
• Processed and followed up on Purchase Orders for planned Repair and Maintenance and Owner
furnished vendor proposals
• Assisted Regional Facilities Managers in keeping projects with in budget, if over budget research
and take all measures to get a supplemental Authorized for Expenditure in route and processed so
that the project could be closed out with the Fixed Assets department
• Scanned documents into a Document Management program
• Prepared and executed Service Agreements
• Obtained, verified, and resolved issues with insurance certificates and contract documents
received from contractors in accordance with contract guidelines and Brinker standards
• Trained General Contractors/Vendors, as needed, on Brinker’s systems/policies
• Assisted internal and external customers
• Assisted with vendor qualification and set up of new vendors
3

• Assisted in training new Regional Facilities Managers on process and procedures with in the
department and Brinker’s systems/policies

Tiffinee Rocha
Work Experience Cont’d

Pegasus—Latco Transport Corsicana, TX


Administrative Assistant January 2006 to November 2006
• Perform daily yard checks for equipment status, inform corporate via email of all changes
• Prepare invoices from outside vendors, and basic monthly bills to be approved by Vice President, and then
sent to corporate office for payment
• Price out all repair orders from maintenance; keep up with spreadsheet on each unit and vendor, for an end
of month report
• Receive all Drivers Vehicle Inspection reports, mark off days on drivers / unit calendars that I generated to
be able to keep up with which driver is, or isn’t, following DOT regulations, then file and pass any
information on to Safety Department
• Assist Vice President of National Accounts and Vice President of Fleet Maintenance with any work that he
may need my assistance with
• Authorize any outside vendor repairs by issuing PO numbers
• Assist shop foreman with paperwork, and scheduling equipment maintenance
• Keep up with all equipment files so that they are in compliance with DOT regulations
• Perform relief service for off-hour breakdown calls
• Other general office duties

Pegasus—Latco Transport Corsicana, TX


Driver Manager / Customer Service March 2005 to January 2006
• Assisted Administrative Assistant
• Customer Service, found regional and long haul freight for the drivers through customers and/or brokers,
negotiated rates and fuel surcharge, kept empty (deadhead) miles at a minimal and accepted freight
• Order Entry
• Made all information available to billing department, so that the driver settlements could be processed
• Managed drivers, kept up with each individual drivers on a daily basis through a transportation software
program on real time, kept a strong handle on each load they transported with what trailer it was on, every
move the driver made had to be recorded in order to keep up with hours of service and availability or non
availability of equipment, dispatched the driver and explained to him in detail what his next load was.
• Gave the driver all important information (phone numbers, addresses, pick up numbers, etc.) on what he
was required and/or expected to do
• Performed relief service for off-hour calls
• Other general office duties

Dunbar Associates Dallas, TX


Customer Service November 2004 to February 2005
• Answered incoming calls, mostly assisted customers with information on their account, such as pricing and
availability of product
• Received in all incoming mail, date stamped and distributed to proper personnel and/ or files
• Accounts Receivable, received checks, date stamped, copied, and filed, to be deposited at a later date
• Prepared deposit twice weekly, reconciled in Peachtree
• Generated all reports for inventory in Lotus and Peachtree
• Prepared purchase orders in Lotus, to be sent out for product
• Issued RMA Numbers (returns), processing all documents, received product back in to inventory and issued
a credit to customer
• Generated price sheets for individual customers in Lotus
4

• Prepared shipping documents for all outgoing product, including out of country, via Fed Ex
• Printed and assembled product catalogs
• Other general office duties

Tiffinee Rocha
Work Experience Cont’d

Tex Trail Trailer Parts Mount Pleasant, TX


Invoicing Clerk / Administrative Assistant June 2004 to November 2004
• Read computer files, gathered records, such as purchase orders, sales tickets, and charge slips to compile
needed data
• Prepared invoices, listing items, amounts due, credit terms and dates of shipments
• Prepared bills of lading, credit memorandums, to indicate returned or incorrectly billed merchandise for
Branch Manager approval
• Posted transactions to accounting records, such as work sheet, ledger, and computer files
• Answered all incoming calls, forwarded calls to appropriate personnel and/or department
• Mail Clerk
• Took payment for services and/ or product
• Ran daily register, reconciled with daily deposit, then processed daily deposit
• Ordered, received, and maintained, all office supplies
• Issued all RMW numbers (returns), and confirmed all invoices when parts were received back in to
inventory, issued credit to customer and/or department

MJCP INC. / TKNB INC. / TCNBK INC. Mount Pleasant, TX


Office Manager / Administrative Assistant February 2003 to June 2004
Corporations consisted of a Quick Lube, Restaurant, Construction Company, Rental Property, and Drivers Education School
I was responsible for the following:
• All duties associated with accounts payable and receivable
• Payroll for sixteen employees, payroll tax reports
• All banking transactions for eight accounts
• All profit and loss reports, balance sheets, transaction sheets, financial reports, sales and use tax reports
• Inventory and ordering of all products for all businesses
• Human Resources, maintained employee files, and performed all other duties associated with Human
Resources

Lone Star Trailer Parts Mount Pleasant, TX


Secretary August 2000 to February 2003
• Answered phones, greeted and assisted customers, other general office duties
• Processed monthly customer statements
• Balanced cash drawer, processed daily deposit
• Assisted Purchasing Department, generated and update cost books for company and/or customers
• Processed phone, in-house, and out going orders
• Oversaw transportation reports, making sure the driver’s records were up to DOT regulations
• Processed invoices, and all documents and reports for shipping department via UPS and FedEx

Mount Pleasant Independent School District Mount Pleasant, TX


Office Assistant September 1998 to July 2000
• Kept up with inventory of all office supplies, followed by ordering
• Reported to assigned duties, such as student monitor, in classroom substitute, individual mentor, and
student tutor
5

• Assisted Administrative Personnel


• Answered incoming calls, other general office duties
• Maintained student files and/or records
• Organized copying of classroom assignments for 50 teachers, and assisted individual teachers in preparing
assignments and projects for students

Tiffinee Rocha
Work Experience Cont’d

T & G Haircutting Company Palestine, TX


Receptionist / Payroll Clerk January 1994 to October 1997
• Answered incoming calls, greeted and assisted customers
• Scheduled and confirmed appointments for all stylists
• Received daily cash and check tickets, reconciled with end of day report, processed daily deposit
• Responsible for payroll and all associated tax reports
• Managed all banking transactions
• Processed sales and use tax reports
• Prepared all business tax reports, such as profit and loss, 941’s, etc. to go to accountant for final income tax
report
• Other general office duties

Programs and Software


Familiar with:
Microsoft Office (includes Word, Publisher, Outlook, Excel)
QuickBooks
QuickBooks Pro
Peachtree Accounting
Lotus
Take Stock Distribution Software
Lube Soft Software
TMW Transportation Management Software
JD Edwards - Purchase Order Management system
Webextender - document management, invoicing system
Livelink - document management
Infinium - AS/400 – accounting software

Professional Associations
State of Texas, Notary Public

Вам также может понравиться