ELKA Group

Directed By: Ms. 201 1-2012

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Summary
THANKS ......3 INTRODUCTION ..4
Part I: OVERVIEW OF THE COMPANY GROUP ELKA 1. Historical .....................................................................6 2. Technical ........................................................................ ..... 8 3. Organization Chart .............................................................9 4. Job Descriptions...........................................................................1 1 a) General Branch b) Purchasing Department c) Customer Service d) Accounting Department e) Personal Service Part II: Work Done 1. Human Resources Department 14 2. Debit Service . ...14 3. Computer Department.... 15 Part III: Summary of work done 1. What brought me this course.... 17

CONCLUSION..18

Thanks

Above all, I wish to express my deep gratitude to all those who have contributed with their support and assistance in the completion of my internship. My thanks go first to the place of Mr. El Khazen Rouchaid Group Director Elka who was kind enough to grant me this internship at the company. I also thank Mr. X responsible for the Human Resource in Elka gave me the opportunity to do this internship within the department. More generally I would like to thank and express my knowledge to the group Elka for the interest they took me throughout my internship and for their help and clarification.

Introduction

This ratio in this part of the internship reports that I had the privilege of performing in the company ELKA Group.

This experience was rewarding and enlightening, it allowed me to develop my skills in communication, learning and practicing all the tasks performed within the service.

This report is an attempt to describe the various services and work that I have visited and performed during my internship at the company ELKA Group, after I give an overview on the company.

Part I : Overview of the Company

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1.

HISTORICAL
file: Rouchaid to El-Khazen the Establishment mixed for

Cement The industry

Contracting Elka pioneer develop ready cement

The contracting sector constitutes the main activity of Rouchaid El Khazen Establishment for contracting. It was among the first establishments to accompany the development of the ready mixed cement industry. As of 1983, the establishment started to adopt this material as a fundamental pillar in the execution of its projects, since the work was previously performed by traditional methods through manual mixers with limited movement capacity. This technology constituted a qualitative step for Rouchaid El Khazen Est. after and the became rise of a requisite construction necessity sites in particularly the

Lebanon and the increase demand by private and public project owners to adopt the mixed cement in their projects due to the high imposed specifications in the condition booklets which are difficult to ensure through traditional techniques. The main positive elements in adopting this technology are based on: Fast execution

Assurance

of

high

quality

and

requested

specifications to ensure the constructions security. Limitation of the areas allocated within the projects methods. Preservation of the environment and public security. It is worthy to mention that the actual head office of the establishment (ready mixed section) is in Jeita. It provides a production of over 100 m3 per hour in addition to a subsidiary center in the region of Hrajel with a production over than 50 m3 per hour. Moreover, Rouchaid El Khazen Est. is in the process of expanding its activities to satisfy the Lebanese market requirements and to establish a new basic center in the region of ZoukMosbeh (industrial zone Adonis) with a production capacity of overt than 200 m3 per hour. for the mixing operations through traditional

2.TECHNICAL
ELKA GROUP

Company name Legal Status... Capital N commercial register ID TAX Activity Date of creation Headquarters Tl Fax
: : : : : : :

: :

C.N.S.S Registration

I. ORGANIZATION OF THE COMPANY: 8

The organization of the company is centralized, which leads to the direct control of the Director General of the activity of his immediate subordinates. The organizational structure of the company is as follows:

Prsidence
Rouchaid el Khazen

Com. 3. Organization Chart

aux comptes

Directeur Ressources humaines

Directeur Financier Magasin

Directeur Usine

Directeur commercial

Directeur Informatique

Directeur Qualit

Gestion du personnel

Comptabilit fournisseur

Voir page suivante

Services Informatiques

Services Achats

Services fourniture

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Organization commercial service

Directeur Directeur Commercial Commercial Administrati Administrati on des on des ventes ventes

Bton Bton // Agglos Agglos

Responsable Responsable Marketing Marketing

Relation Relation client client Etude et Etude et analyse analyse Marketing Marketing

Facturation Facturation

Responsable Responsable Technico Technico Vente Vente commerciaux commerciaux

Recouvrement Recouvrement

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4. Job Descriptions
a-General Branch : The Branch is the largest shareholder, which has great authority in making decisions and axis determination of the overall strategy of the company. It also has the function of overseeing the organization and the satisfaction of customers, suppliers deploying all means necessary. b-Purchasing Department : The service's main mission: the study of market purchase of raw materials and supplies, and he accomplished the following tasks: Receiving invoices with supporting documentation. Verification and seizure of three parts: "the delivery, the order, the invoice. The rulemaking suppliers. Monitoring daily banking "the reconciliation". c-Customer Service : This service is responsible for the sale and, precast and concrete service delivery, its primary mission is direct contact with the physical and moral customers for the sale of building materials concrete, then the functions are fulfilled: The receipt of customer orders and the establishment of order. The transmission of orders in the service delivery. 12

d-Accounting Department The main tasks performed the in this service situation can of be the summarized as follows: -Describe company. -Calculate the result of operations for the year. -Measure over financial positions and others. The service takes care of the bookkeeping for recording accounting documents, seizure and control of records, classifications, investment and operating budget. e-Personal Service This is the aspect of administration, human resources management that this service exists within the company. This service also contributes well to the application of personnel to tasks that are related, the maintenance of order and discipline in society. At this service performs other functions such as the creation of employee records, monitoring of day to day staff of the company: side presence, transfer, change of address, and delay information on the state social and professional employees. exhaustively financial

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Part II : Work Done

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II - Work Done:
1. Human Resources Department:
In the human resources department I attended several spots as the updated scoring system hours of input and output of staff, developing certificate request for leave. I also have the opportunity to know more information about wages, leave, etc....

Leave : +early : 15 days per year. Salary : After 5 years, base salary increases by 5%.

2. Debit Service :
In the direct debit service I attended the establishment of good sampling, ordering, and delivery. The functions are: The receipt of purchase orders from customers and establishing a good sampling of the system of which a copy is given to the client to represent for loading goods. The seizure of delivery notes. Preparation of orders for the cement company.

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3. Computer Department:
In this service I had the opportunity to have a general idea about the work of a technician within the company: - Intervention. - Maintenance. - Control system. Thus, the architecture and topology of the network used.

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Part III : Summary of Work Done

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1.

What brought me this course ?

A probationary period within the Group ELKA during which I did and learning to learn. During the first week, through the solicitation of my supervisors and their obvious efforts, I integrated the group was mainly composed of active and friendly people. This internship was first allowed to live in the world of business as well as to discover and have a clear idea of a set of jobs that are related to the field of building materials.

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Conclusion
My internship at ELKA GROUP has been my first contact with the professional world. Although the probationary period was short, I could still get a general idea of how a large industrial manufacturer of cement ELKA GROUP is on the work within the group and the spirit initiative and openness. I enjoyed a good working environment and a favorable atmosphere and inserted, which allowed me to communicate well throughout the period of my internship.

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