Cindy

1311 N Dewey ~ Maryville, MO 64468

S Kenkel
home (660) 582-8484 work (660) 562-1652 Ckenkel@.nwmissouri.edu

SUMMARY OF QUALIFICATIONS
Dedicated educator with 19+ years of academic and business experience. Published one nationally distributed textbook and instructors manual. Recognized as challenging, yet caring instructor. Excel at motivating all students to succeed. Seasoned presenter able to keep students attention to enhance the learning experience. Outstanding organizational skills, with a talent for seeing the big picture. Effective team member who is comfortable leading or collaborating. MBA, Bachelor of Science in Business and Personnel Management.

ACADEMIC TEACHING EXPERIENCE

Marketing Management Department ~ Northwest Missouri State University ~ Maryville, Missouri 1/94 to Present ASSISTANT PROFESSOR (8/06 - present) / INSTRUCTOR (1/98 - 8/06) Provide quality instruction in Managerial Communications, Human Resource Management (traditional and on-line), Employment Strategies and Freshman Seminar. Student evaluations in all courses are consistently above department and university average. Effectively utilize technology to enhance the educational experience. Constantly update lectures and classroom techniques to maximize student retention. Prepare and share teaching materials including grading rubrics, prepared lecture notes and PowerPoint presentations with all Managerial Communications instructors. Actively advise 50 80 students to ensure they are successful in coursework and professional development. Participate collaboratively and professionally with fellow university employees to continuously improve programs and coursework for Northwest students. Student Support Advisor Delta Mu Delta Business Honor Society ~ (8/98-1/07) Outstanding National Chapter 2004, national recognition as STAR chapter 4 of 6 years, Chapter has received highest number of scholarships last 4 years out of all other eligible institutions Sponsor, Society of Human Resource Management (SHRM) ~ (8/01-8/04) Conduct one-on-one rsum development sessions with 150 180 students per year Advisory Council - Students In Free Enterprise (SIFE) Select Accomplishments Region 5 Teaching Excellence Award from the Association of Collegiate Business Schools and Programs, 2006 The Quality REACHE Rodin Award for Excellence in Online Education Spring 2007 (first Northwest recipient) Pan-Hellenic (Campus Sorority) Fall 2005, Fall 2007 & Spring 2007 Teacher of the Semester Mortar Board (Outstanding Faculty) 2000-2001 & 2004-2005 Most Inspirational Teacher Sigma Kappa Fall 2003 Co-developed comprehensive Student Course and Advisement assessment tools used by department ADJUNCT INSTRUCTOR (1/94 1/98) Taught one or two Human Resource Management courses on a consistent basis. Awarded Mortar Board 1995 and Outstanding Teacher by Northwest Missouri State University Greeks 1991-1994.

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UNIVERSITY SERVICE
Assessment Committee (1999 - Present) Improvement of Teaching and Learning (Chair 2000 2002), (Member - Present) Access and Accommodations (Chair 1998 - 1999) (Member 1999 2001) Delta Mu Delta Etiquette Presentations Booth College Awards Banquet (1998 - Present) Freshman Seminar Instructor (2001 - 2004) Employment Equity Committee (Chair - Present) (Member 2000 - 2001) Team Leadership Presenter Department Student Recognition Coordinator (2005-Present)

PROFESSIONAL BUSINESS EXPERIENCE

Resumes Done Write (www.geocities.com/cindykenkel/Resumesdonewrite.html)
Owner
Prepare cover letters and rsums to ensure a favorable first impression. Interview candidates to develop job histories depicting applicant in most positive light. Select powerful words and formatting to increase likelihood that applicant will receive an interview. Resume targets vary from CEO to entry-level positions. Member of National Rsum Writers Association (NRWA).

1/08 Present

Laclede Chain Manufacturing Company ~ Maryville, Missouri

Human Resource Manager

1/93 1/98

Managed the Human Resource functions in 150 employee chain manufacturing operation to provide appropriate staffing, training, compensation, and human relations requirements. Directed all aspects of professional, technical, and hourly staffing including recruitment, selection, and orientation. Served as EEO coordinator. Created employee manual and interpreted personnel policies to ensure legal compliance with all employment decisions. Served as mediator between employees and management, facilitated problem-solving and open communication of needs. Conducted annual wage and benefit survey and recommended changes for achieving external and internal equality. Administrated employee benefit packages (health, dental, 401 (k), and disability, unemployment and workers compensation programs. Directed safety and health programs to ensure legal compliance and reduce expenses.

Select Accomplishments Initiated and developed Employee Assistance and Employee Wellness Programs. Coordinated development of pay-for-knowledge training system in Maintenance Department. Initiated and managed extensive ergonomics program to reduce workers compensation claims. Successfully coordinated efforts to overthrow union organizing campaign.

Pope and Talbot, Inc. (Formerly Georgia-Pacific) ~ Maryville, Missouri

Human Resource Manager

9/86 1/93

Managed employment, training and development, safety, and equal employment opportunity programs in 100 employee disposable diaper manufacturing operation. Managed highly successful outplacement program upon plant closing. Interpreted Division and Corporate personnel, benefit and payroll policies and ensured proper implementation at plant level. Directed all aspects of professional, technical and hourly staffing and recruitment programs. Managed, created, and developed employee services such as Wellness and Employee Assistance programs. Represented plant in unemployment and workers compensation insurance cases. Directed weekly payroll and activities of Payroll Clerk and Training Manager.

Select Accomplishments Received award at Missouri Governors conference for outstanding service to dislocated workers in 1992. Facilitated division development and revision of hourly (pay-for-knowledge) level system. Directed plant program to ensure compliance with new ADA legislation.

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PUBLICATIONS & PRESENTATIONS

Publications
Kenkel, C. (2011). Teaching presentation skills in online business communication courses, MERLOT Journal of Online Learning and Teaching, Vol. 7, No.3, September 2011 http://jolt.merlot.org/vol7no3/kenkel_0911.htm Kenkel, C. (2011). Book Review: Saying the Right Thing: A Business Parable by Raymond DiZazzo, Regional Business Review, May 2010, Volume 29, p. 63

Kenkel, C. S. & Adkins, J. (2007). Rsum Writing: Why Wait Until the End of the Course? Published in The Balance Sheet, March/April 2007. Retrieved April 16, 2007 from http://balancesheet.swlearning.com/0307/0307comm.html. Kenkel, Cindy (2006). Extreme Rsum Makeover, McGraw-Hill Irwin, New York, NY. Kenkel, Cindy (2006). Instructors Manual for Extreme Rsum Makeover: The Ultimate Guide to Renovating Your Rsum, McGraw-Hill Irwin. Kenkel, Cindy; Adkins, Joni, and Chi Lo Lim (2005). "Deterring Academic Dishonesty Online," The Journal of Learning in Higher Education, Fall 2005. Volume 1, issue 1, pages 17-22. Kenkel, Cindy (2004). Is Your Online Course Flexible Enough?, Syllabus Proceedings, Summer 2004. One of four selected from electronic version for inclusion in Campus Technology, December 2004 Conference Yearbook edition with a circulation of 50,000. Kenkel,Cindy & Walker, Jim (2004). Coauthor, Gender and Performance Appraisal Discomfort Midwestern Business and Economic Review, Fall 2004, Number 34. Bureau of Business and Government Research, Midwestern State University, Wichita Falls, Texas. Kenkel, Cindy (2004). RsumsTime for a Curriculum Makeover, Association for Business Communication Southwestern and Southeastern 2004 Refereed Proceedings. Kenkel, Cindy (2002). E-LearningStrategies for Delivering Knowledge in the Digital Age, written by Marc J. Rosenberg. Regional Business Review, Vol. 21, pp.145-147.

Professional Reviewer
Author Unknown (2002). Generation Y and Religion: An Exploratory Study reviewed for the Marketing Management Association Spring 2002 Conference, Consumer Behavior Track.

National/Regional Presentations
Kenkel, Cindy & Jones, Brenda (2006). Cheating and Technology Association for Business Communication 71 Annual Convention in San Antonio, Texas, October 25-28, 2006.

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Kenkel, Cindy & Adkins, Joni (2005). Academic Honesty and Your Online Course: tips to Reduce Cheating 6th Annual Summer Institute on Distance Learning and Instructional Technology (SIDLIT) at Johnson County Community College in Overland Park, Kansas, August 4, 2005. Kenkel,Cindy & Jones, Brenda (2004). Creating Rsums of Hire Quality, FBLA National Fall Leadership Conference in Omaha, Nebraska, November 5, 2004. Kenkel, Cindy (2004). Is Your Online Course Flexible Enough? Syllabus 2004 Summer Conference in San Francisco, California, July 18-July 23, 2004. Kenkel, Cindy (2004). RsumsTime for a Curriculum Makeover, Association for Business Communication Southwestern and Southeastern meeting in Orlando, Florida, March 3 - 6, 2004. Kenkel, Cindy (2004). The Successful Job Search, roundtable facilitator, Delta Mu Delta Triennial Conference in Fort Worth, Texas, October 15-17, 2004.

Page 4 Cindy Kenkel State/Local Presentations

Kenkel, Cindy & Jones, Brenda (2005), Creating Rsums of Hire Quality presented at the Missouri School Counselors Association (MSCA) 2005 Conference in Tan-Tar-A, Missouri, November 6 - 7, 2005. Kenkel, Cindy & Jones, Brenda (2005). Creating Rsums That Will Help Your Students EARN presented at the Missouri Business Education Association (MBEA) Summer Conference in Springfield, Missouri July 25 28, 2005. Kenkel, Cindy & Adkins, Joni (2005). Electronic Rsums presented at the Missouri Business Education Association (MBEA) Summer Conference in Springfield, Missouri July 25 28, 2005. Kenkel,Cindy & Adkins, Joni. Encouraging Academic Honesty in an Online Course presented at 2005 HELIX Conference in Tan-Tar-A, Missouri, April 5 - 7, 2005. Kenkel, Cindy & Jones, Brenda (2004). Creating Rsums of Hire Quality presented at the Missouri Business Education Association (MBEA) Summer Conference in Springfield, Missouri, July 26 29, 2004. Kenkel, Cindy (2000). Listening at Work sponsored by Missouri Department of Economic Development at Northwest Missouri State University, August 16, 2000.

EDUCATION & PROFESSIONAL DEVELOPMENT

Northwest Missouri State University ~ Maryville, Missouri Masters of Business Administration, May 1991 Bachelor of Science, Double Major: Personnel and Business Management, May 1986

Professional Development (Presentations & Professional Meetings Attended)

(2005). 6th Annual Summer Institute on Distance Learning and Instructional Technology (SIDLIT), August 3-4, 2005 at Johnson County Community College in Overland Park, Kansas. (2005). Business Education: Teaching to Learn and Earn, Missouri Business Education Association Annual Summer Conference, Springfield, Missouri. (2005). HELIX 2005Higher Education Learning & Information eXchange, Information Waves April 6-7,2005 at Tan-Tar-A, Osage Beach, Missouri. (2004). Syllabus 2004 Summer Conference in San Francisco, California, July 18-July 23, 2004. (2004). Business Education: Achieving Hire Quality, Missouri Business Education Association Annual Summer Conference, Springfield, Missouri. (2004). Association for Business Communication Southwestern and Southeastern meeting in Orlando, Florida, March 3 - 6, 2004. (2004). KCReache Teaching Symposium for Online Faculty, University of Missouri Kansas-City, April 23, 2004. (2004). Delta Mu Delta Triennial Conference in Fort Worth, Texas, October 15-17, 2004. (2001). State-of-the-Art Learning Environments: the Pew Grant Program in Course Design, AAHE, American Association of Higher Education, Dallas, Texas. February 26, 2001. Brigman, Tony (2001). State of the Art Learning Environments, Hosted by the Center for Academic Transformation, Country Kitchen, Maryville, Missouri. (2000) Rising Expectations for Assessment: Can We Deliver? Charlotte, North Carolina, June 14-18, 2000. (1999). CQIN: Continuous Quality Improvement Network (Saturn Tour), Nashville, Tennessee. (1998). Delta Mu Delta Triennial Conference in San Antonia, Texas, November 8, 1998. (1998). Worldwide Lessons in Leadership conference, Omaha, Nebraska.
Prior to 1998 Senior Professional in Human Resources Certification (SPHR), December 1982 Employment Law Update OSHA Compliance Workshop Americans With Disabilities Workshop Executive Skills for Managers Affirmative Action Planning Workshop Missouri State Human Resource Conference Continuous Quality Improvement Seminars Missouri Workers Compensation Workshop Team Development Training