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Dear Valued Guest Check in time is 3pm unless written permission has been given.

This is your information packet for your stay with Alfreds Inc. This confirmation page is REQUIRED to check into the unit. Information in the packet includes:
Parking Instructions Directions to Property Arrival and Departure Instructions Internet Access and Terms Company Terms and Conditions Contact Information Address: 1400 NW Marshall St, Portland, OR 97209 Unit #: PH 18 (6th Floor Penthouse)

Door Code: #9922 Elevator code: 09922# Parking Spot: #112 Configuration: 2 Bedroom, 2 Bathroom Contact Phone Number: 1-866-232-3864 Internet Network ID: alfreds Internet Security Key: wordpass

Parking Garage Instructions

Red Line: Main Entrance

Yellow Line: Parking Garage

Alfreds Arrival and Departure Instructions:

*The address of your unit is subject to change without notice and should not be used for forwarding your mail until you have checked in.

STEP 1- Key pick up instructions from Airport:
*PLEASE NOTE CHECK IN TIME IS 3PM PST AND KEYS WILL NOT BE AVAILABLE ANY EARLIER* 1. Head southwest on NE Airport Way 0.4 mi 2. Keep right at the fork 0.1 mi 3. Slight right to stay on NE Airport Way 1.7 mi 4. Take the Interstate 205 S ramp to Interstate 84/Portland/salem 0.5 mi 5. Merge onto I-205 S 2.6 mi 6. Take exit 21B to merge onto I-84 W/U.S. 30 W toward Portland 5.6 mi 7. Take the exit toward Convention Center/Rose

STEP 1- How to get your Keys Go to the ENSO Call-box located on NW 14th AVE and press # 9922 and you will hear a beep, the doors will then unlock. This will open the doors . Go to the Elevator and press 09922#. Go to the PH Floor( 6th Floor). The door will be unlocked and your metal room keys and black circular electronic access pass that will allow you into the building and elevators will be on the table. STEP 2 Parking

To pick up the parking garage remote you 2 need to park along the street and go to the Enso call box. After entering the code to get

1) Place all dishes in the dishwasher and start the cycle 2) Place all dirty towels in the tub 3) Throw away all trash in the unit. The refuse door is located directly outside the door next to the stairs. 4) Make sure you have all of your belongings prior to leaving the unit 5) Prior to Departure you will have to move your car out of the secure parking area and onto the street. You can then take the keys back to the room and leave them in the vase, with the door unlocked. You will then head back to the elevator and to your vehicle.

Special Notes:
*Each unit is provided with toilet paper, paper towels, soaps, etc., to get you by for a few days. Any additional items beyond the first supply are the responsibility of the guest(s). *The parking garage has a clearance is 7 f t. If for some reason the parking garage is not accessible we will refund your money within three days if you paid for parking. *Cable and internet are provided at no additional fee. Because service, down-time, bad signals, etc., are completely out of our control; we cannot guarantee service. If you are having issues with the internet, technical support is available 5:30 a.m. - 10 p.m. PST (Monday Friday) @ 503 849 3363. If the problem persists please call Alfreds Inc. No refunds will be given due to internet service issues. *All units are equipped with housewares, linens, sheets, etc. If you have special requests please call Alfreds Inc and we will do our best to get you any additional items; additional fees may apply.

*If you have more people in the unit then was said in the original reservation, you will be asked to leave immediately without refund.
*If keys are not turned in upon departure there will be a $50 fee for each set as well as a $150 fee for the parking remote and building access card. *Do to the nature of our business we do have to charge for excess cleaning and broken or lost items. Please be aware that your unit should be in the condition it was received in. *If there are complaints about your unit Alfreds Inc. reserves the right to terminate your reservation and have you removed from the property immediately.

Alfreds INC Terms & Conditions


PAYMENT POLICIES/CANCELLATION- A reservation will be made upon receipt of a nonrefundable 20% reservation confirmation payment by credit card, debit card, check, or money order. Tenant can cancel this reservation anytime within 24 hours of making the reservation without penalty. Reservation changes; such as changes in dates, can be made up to 30 days prior to the first day of the Lease Term and may incur a $50 change fee. Full payment of the balance is due 30 days prior to the first day of the Lease Term and is nonrefundable. If other payment arrangements have not been made before 30 days prior to the first day of the Lease Term, Tenant agrees that remaining balance due will be charged to the credit card number provided by Tenant to Landlord. CHECK-IN - Unless otherwise arranged, the first day of your stay starts at 3:00 P.M. PST Please plan to pick up your keys at this time or after. CHECK-OUT - Unless otherwise arranged, your departure time is BY 11:00 A.M. PST on the last day of your confirmed reservation. UPON YOUR DEPARTURE, PLEASE: 1. Be sure all of your personal belongings are with you. The Company assumes no responsibility for any items you leave behind. 2. Be sure all dishes placed in the dishwasher and garbage is removed. The Company will charge The Guest for extra cleaning or for any damages that are incurred during The Guests occupancy of the suite. 3. To avoid additional fees, please return all keys, access items, and parking permits to the specified drop-off location given to you prior to your departure. Fees for non-

returned items are $150 for parking permits/access items and $50 for each set of nonreturned keys. EXTENSION OF CHECK-OUT - Should the Guest require an extension beyond the scheduled departure date, please call The Company in advance of the scheduled check-out date. The Company will do everything possible to meet the request; however, THE COMPANY CAN MAKE NO GUARANTEE THAT YOU WILL BE ABLE TO EXTEND YOUR STAY. If The Company cannot extend The Guests stay in the present suite, The Company will attempt to transfer The Guest to another one of The Company's suites, subject to availability. If The Company is unable to extend The Guests stay, The Guest must be prepared to leave on the morning of his checkout date according to the procedures outlined in the above section entitled "Check-Out". PARKING- Alfreds Inc. provides all the required material for parking at our units and assumes no responsibility for infractions incurred while staying with us. If a required material is missing, call Alfreds Inc. management immediately to let them know. PETS - Some rentals are pet friendly, additional security deposits may apply. Those with pet allergies should notify us to verify if pets have been present at the property. If pets are present in the unit without proper notification in writing; guest will be responsible for all damages, pet dander removal, carpet shampooing, cleansing materials, an additional $500 administrative fee and any additional expenses incurred. Absolutely no cats, birds, fish or exotic animals. MAINTENANCE - All maintenance calls should be reported immediately to The Company's office at (509) 994-4781 or (509) 280-5869. If a maintenance issue occurs that cannot be fixed in a reasonable amount of time, and significantly affects the Guests stay; ALFREDS INC reserves the right to refund at their discretion or relocate guests to another property. Housekeeping issues are to be addressed immediately upon arrival, but in no way void this contract. Alfreds INC Management team must be contacted immediately and a housekeeper will be sent to the property as soon as possible. WHAT WE SUPPLY - The property is, unless otherwise noted on our website, equipped and set up as a fully furnished property that will include bedspreads, linens, blankets, pillows, towels, a fully equipped kitchen, TV, furnishings. Furnishings and floor plans may differ from pictures provided on advertising. Paper products are supplied, but will not be replaced if consumed. Staples (salt, pepper, foils, wraps, etc) are stocked by the Host of the property but are not guaranteed. We may not have all the items you may be accustomed to having in your home. If there is a special type of item you are accustomed to using please provide for those items by bringing them with you. Occupancy is based on sleeping capacity; each property may not have ample dining/living room seating to match bed capacity. You should bring personal items such as bath soap, shampoo and toiletries. Extra towels are always recommended for units with hot tubs. If any of these items are not in the unit, please contact us and we will deliver them as soon as possible.

DAMAGE-Tenant grants Alfreds INC the right to charge the credit card number on file for any damage charges that are the responsibility of the guest. It is recommended that guest seek advice from a qualified travel insurance agent on what types of coverage is suitable for their stay. If there is any tobacco smell or evidence of smoking in the property all associated costs to rid the unit of smoke smell and damage plus a 20% administrative fee will be charged to The Guests credit card. HOUSEKEEPING - Each property will be inspected, sanitized and cleaned after your departure. The cleaning fee you have paid will provide for normal cleaning so that you can enjoy your stay up to the last moment. YOU ARE REQUIRED to leave the property in the same general condition that you received it. If additional cleaning is required, appropriate charges will be at guests expense at a rate of $50.00 per hour. REMEMBER: NO SMOKING inside the units! Housekeeping can be included as part of your stay for an additional fee. Please call our Company Office at (509) 994-4781 or (509) 280-5869 to schedule additional cleaning. (DAY AND TIME FOR CLEANING ARE SUBJECT TO CHANGE OR CANCELLATION WITHOUT NOTICE.) Housekeeping service includes cleaning of specific linen items, light vacuuming and dusting, cleaning of bathrooms, surface cleaning of kitchen including emptying of garbage container. Only The Companys housewares will be placed in the dishwasher by the cleaners and it will only be started if more than half full. Only items in garbage containers will be disposed of as garbage unless items are clearly identified as garbage. Personal items will not be moved when dusting. If you have a pet, please notify The Company of any special instructions regarding your pet while the Housekeepers are in your suite. LIABILITY - The Company is not responsible for any personal effects of The Guest which may be missing from the suite. The Company maintains insurance on the structure and those items belonging to The Company. The Guest is responsible for insurance on all personal items. The Company advises The Guest to consult with a qualified insurance agent to determine their personal insurance needs. The Guest shall be fully responsible for all damage to the suite or contents during their stay. In the event that the suite becomes un-rentable through any action of The Guest, then The Guest agrees to pay the nightly rate as specified in the "Rates" section until the suite may be put back into a rentable condition. The Guest agrees to hold The Company harmless from any injury resulting to The Guest, their invites or other persons, or their personal property, occurring in the suite itself or in any common areas including, but not limited to, stairways, parking lots, and recreational areas that may be used by The Guest, their invites, or other persons from time to time. The total liability to The Company from any loss to The Guest due to interruption of essential services, fire, or other occurrences that renders the suite unusable shall be only those days of rental which The Guest has prepaid and not used. USE OF PREMISES - The suite shall not be used for any unlawful or illegal purpose. The Guest agrees to keep the suite in a neat and orderly condition. No nails, screws, or other items are to be driven into any portion of the suite. Only the number of persons indicated on the front side of the "Check-In Statement" shall occupy the suite. The suite is to be used for residential purposes only. No commercial, industrial, or retail activity

shall be conducted in the suite. Alfreds INC is not responsible for any amenities or services that are closed, out of service, or cannot be used for any reason and monies will not be refunded for such events. CONCIERGE If there is concierge at your property; they are there for your convenience and will do everything they can to assist in travel, reservations, hold baggage and answer any questions you might have. Guest understands that property managers, concierge, leasing staff, security guards and anyone affiliated with the complex are not affiliated with Alfreds INC and any questions, comments, or concerns need to be directed to Alfreds INC management only. If there is any disruptive behavior directed at complex staff; Alfreds INC reserves the right to terminate the lease immediately without refund and have guest removed from property. We act in a professional manner and expect you to do the same. MISCELLANEOUS - No tenancy is created by this agreement. All property rights shall remain with The Company. The Guest agrees that The Company or other lawful authority may evict The Guest, without notice, for any reasons such as (1) failure to leave the suite on the day and time indicated on this agreement (unless extended according to the terms of this agreement and authorized in advance by The Company), (2) nonpayment of rental or other charges, (3) violation of any rule in this agreement, (4) violation of any rules of the housing development condominium association, or apartment complex in which the suite is located, (5) any unlawful act of The Guest, (6) misrepresentation or omission of facts called for on the front side of this agreement. The Guest agrees to hold The Company harmless for any eviction. The liability of The Company is limited to unused rental paid by The Guest. The Company has ten (10) working days in which to mail or credit charge card for this unused rental to The Guest. No breach of any term of any of the rules contained in this agreement or the rules of the housing development, condominium association, or apartment complex shall be deemed and taken to be a waiver of any other breach of this agreement. The Company makes no warranties, expressed or implied. If any provision of this agreement shall not be valid or enforceable, the remainder of this agreement shall not be affected and each provision shall be valid and enforced to the fullest extent of the law. The Company reserves the right to move The Guest to a comparable suite at any time during this agreement should circumstances beyond the control of The Company arise. For the mutual convenience of the parties, it is understood and agreed that by making payment as requested, I (the Guest) shall have acknowledged and consented to all terms and conditions of this agreement, on behalf of myself and those in my party. The date of this Agreement shall be the same as the date first payment has been made. AGREED AND UNDERSTOOD BY COMPANY AND GUEST.

Conrad Manfred, Manager 509-280-5869 Jordan Allen, Manager 509-994-4781 Linda, Spokane Housekeeping 509-499-2131 Alondra, Seattle Housekeeping 206-412-8074

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