Академический Документы
Профессиональный Документы
Культура Документы
1.1. Objective 1
to the clients. 1.1.2.To ensure and assist our customers to find exceptional domestic personnel with peace of mind and true value.
1.1.3. To customize the babysitter services according to the clients needs preference and
wants. 1.1.4.To ensure that the entire process of acquiring babysitter services via online is safe and professional.
1.1.5.To ensure that every client is provided with professional babysitters or nannies that
been thoroughly screened and personally hand-picked by our professionals and ease parents mind on the safety and care of their children.
1.2.Mission
1.2.1.To become the pioneer in providing childcare service via online 1.2.2.To establish eMyBabysitter.com as the market leader in childcare service sector
1.2.3.eMyBabysitter.com form can be a trendsetting firm in providing childcare service
in Malaysia.
1.3.Key to Success
Other than that, the accomplishment and prosperity development of our company is dependent on our ability to:1.3.1.To identity the fine details of client requirements in acquiring babysitter services
such as special skills, experiences with children, background of the babysitter and others in order for them to select the right babysitter for their children.
1.3.2.To ensure that the babysitters database is on par and been updated with all the
required information about the babysitter and nannies that available and the process of choosing the help that the parents need is
1.3.3.To indentify the market and profiling the type of client that needs babysitter
services.
20 COMPANY SUMMARY
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2.1.Start-up Summary
The enterprise is a new venture and pioneer in Malaysia in providing babysitter services via online. Therefore, the cost and expenses of starting the company includes rentals, utility deposits, telecommunication costs, furniture cost, cost of designing website and maintenance, the advertisement cost that includes placing advertisement in electronic media and mass media, printing business cards, flyers, stationery and equipments, and other relevant expenses is total sum of RM509, 418.00. Moreover, our company also planned to about RM15, 750 for marketing and advertisement. This is because the company is pioneer in online services for babysitter in Malaysia and therefore the establishment need to create massive awareness among the consumers regarding the business. Other than that, the firm also needs to invest in gaining competitive technology in order to ensure efficiency and effectiveness in maintaining the online site as well as the database. This is to ensure that our targeted clients will not be facing technical problems and difficulties when they are surfing our website. This is important because the business main operation is conducted via online even though the firm is brick and clicks business model. These cost and expenses will be financed by the financial loan that the enterprise gaining from Public Bank Berhad. The following Chart 1 is showing the start up cost for eMyBabysitter.com
Expenses
Rental Deposit for Utilities Fixtures and Fittings Communication Cost
(RM (RM ) )
28000 1500 75,000 4,800
Adminstration Cost
Legal fees Association Fees Licence Fees Signboard Licences Fees Seasonal Parking Fees Professional Accountant Insurance Safety Building Inspection Fees Stationary 2500 500 700 1250 1200 1200 6000 1200 3,000
Technology Cost
Setting up Website Domain Maintenance Fee Web Hosting IPS Fees 3500 500 800 1200 4800 500 1,300 1,050 140500
Software Cost
MYOB SQL Server MS Professional 2007
373,468 Fixed Assets Computers (+Softwares) Vehicle Photocopiers Fax Machine Furnitures Other Hardware Telephones Estimated Useful Life 5 years 5 years 5 years 5 years 5 years 5 years 5 years 135,950 Total 509,418 509,418 Depreciation % 20 20 20 20 20 20 20 Total charge p.a. Monthly charge Depreciation (RM) 11,400 13,000 250 200 700 1,500 140 27,190 2,265.83
Table 1 shows summary of types of Membership available in eMyBabysitter.com No 1 Membership Type Gold Membership
Subscription Fee: RM 120.00 per year Validity: One year Full Access to the babysitters database Criminal background check on the babysitter will be shown to assure the parent about their childs safety with the babysitter Report of previous employer regarding the services provided by the babysitter also be shown Our team will arrange the interview or babysitting for the clients who want us to do with the chosen babysitter Recommendation by our child therapist regarding the babysitter also is shown on the babysitter profile. Counselling services and advise for parents and guardian that seek help regarding their children problems Child monitoring service also provided (nanny webcam) for parents whom want to monitor the babysitter with their children via webcam
Silver Membership
Subscription Fee : RM 95.00 Validity : 6 months only Full Access to available babysitter in the system
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Preliminary Background check on the babysitter is shown to assure the parents regarding the safety on the children with the babysitter.
Recommendation by our child therapist regarding the babysitter also is shown on the babysitter profile. Counselling services and advise for parents and guardian that seek help regarding their children problems Subscription Fee: RM 65.00 Validity : 1 month only Full Access to the information of babysitter that available in the system
Basic Membership
Other than that, our firm also offering counselling and parental advice for our clients regarding problems and issues their children. The firm had employed full time child therapist that responsible for offering advices and guidance such as facing tantrums, eating disorder, behavioural problems, special needs and cares and others. Moreover, our clients can post questions and emails to our child therapist and she will be corresponding with them by offering advice, guidance and materials that is suitable for their child. This guidance is available for all our clients that become member of our essential service. 1.1.2.Specialized in providing child care for special children Furthermore, our firm also aims to be specialized in providing child care for special children. The parents and guardians that have children that need special attention and care can contact our establishment and we will find the particular babysitter or hired help that can manage and care for these children. For example, if our client has children that been diagnosed with autism syndrome, they may contact our customer service or drop an email, the customer service team will cooperate with the child therapist and try to compile list of babysitters or nannies that has experience in caring for these children. This is because as for today, there are not many daycares centres that can manage children with special needs
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20 SITUATION ANALYSIS
2.1.Swot Analysis
2.1.1.Strength
One of the most competitive advantage that emybabysitter.com has is that the firm is the pioneer in Malaysia to operate as babysitter service provider via online and therefore there is no direct competitors currently. Currently most agencies are adapted to brick and mortar business model concept and offering their service from offices. However, our firm is based on brick and click business concept whereby most of our operation is based via online. Other than that, our company also has efficient human resources and child therapist that can aid our customers regarding their request and needs related to the babysitter that they want for their children. This is one of the advantages that the company has over other competitors. Moreover, our firm also striving in creating brand and image as the best service provider for customers in helping them to locate the best babysitter service. This is achieved by providing updated database of information regarding the babysitters that available in all the locations. Moreover, our price for obtaining babysitter is comparatively cost effective than other agencies and independence babysitters. Other than that, our service also considered fast, reliable and efficient whereby the clients do not face problems such as depending on only one babysitter, could not find babysitter in time of emergency, and others.
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2.2.Competitive Comparison
The company faces competition from other alternative services such as individual babysitters, foreign maid agency and childcare centres. Most of this facilities only manage to provide child care services but The company has tremendous advantage in the service industry especially in childcare services. This is because our company can be considered as pioneer in leading as online babysitter service provider in Malaysia. However, the firm mainly facing competitive from foreign maid agency, individual babysitter services and daycares centres. However, there are vast advantages of our company compared to these agencies and daycares centres. One of the advantages is cost effective for the clients. The parents and guardians did not have to spend hefty amount of money to the agencies and daycares centres. The firm only charge small amount of fee to the parents to become member and gain access to huge database of babysitters. Moreover, the firm also will be providing huge database of information of babysitter that enable the clients to choose their preferred babysitter. Other than that, one of the most important element is the customers can gain babysitter services without leaving house and seeking agency to hire babysitter and only by click of mouse. Our services also been customized whereby we cater for those children that need special care such as autisms children, physically-challenged children and others. Our database is created uniquely that when parents basically enter the information and preference that they need for the babysitter and our system will generate list of available babysitter according to the preferences.
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3.1.Target Market
4 Extracted from http://migration.ucdavis.edu/mn/more.php?id=2053_0_3_0 5 Extracted from http://www.indexmundi.com/malaysia/birth_rate.html 6 Extracted from http://www.indexmundi.com/malaysia/birth_rate.html
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our services in parenting magazine such as MAMA, Malaysia Women Weekly, pamphlet distribution in religion places like churches, temples. Mosques and advertisements in mass media like Star, and Berita Harian.
b. Single Mothers and Guardian whereby our management will present
information regarding our services in organizations that aid single mothers and guardians such as Malaysia Women Association, Multi Mutual Charity Association and others. Our team will be visiting this organisations and provide them information in form of brochure, and pamphlets regarding our services. 1.1.1.Market Needs One of the most important issues that can influence our firm operation is the parents concern regarding the safety issues when seeking and hiring babysitters. This is because crime rate against children past decade been significantly increasing. Therefore, our firm had secure criminal background check service on all the babysitter and hired helps that will be posted in our database. This is to ensure that hiring babysitter through our firm is secured, reliable and assured. Moreover, we also will be proving superior quality in customer service to cater our clients. This firm is equipped with highly skilled customer service team in order to assist our clients in any problem and queries related to our services. Other than that, the management also realise that the customers want their information and services to be accurate, fast and reliable. Our database contains massive number of babysitters and the parents would not be left out in finding babysitters for their children. Moreover, we also had included recommendation and
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Chart 2 shows the activities that Malaysia household perform using Internet in 2008.9
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2.1.Competitive Edge
The most fundamental strength of the company is the business is pioneer in the field. This is because there is no company that conduct similar business like our firm. Other than that, the firm also have highly efficient human resource whereby the management had hired experienced child therapist that can aid the parents regarding their childrens problems and find the suitable babysitter. Other than that, the customer service also highly efficient to offer superior customer service to our clients especially assists them in finding babysitter, solving technical problems, and others. Moreover, the firm reputation and strong brand image in the perception of customers mind also another competitive advantage that the firm can manage to develop through massive advertisements and marketing.
2.2.Marketing Strategy
The firm will be adopting position strategy, price strategy, product strategy and promotions strategy in order to penetrate targeted market
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Based on the chart, most of users are currently earning from RM1000 till RM 3,000 whereby almost 46.1% in 2008, 27.5% earn RM 3,000 till RM 5,000 and 18.4%
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To create strong awareness about our services throughout the targeted customers as well as public To penetrate and increase market share in childcare service sector and override competitors.
One of the promotional important outputs is to portray our online babysitter service provider the futuristic lifestyle for everyone in this modern society. The media selection for promoting our services is varies for selected customers group. However, one of the most powerful media is Internet media. The internet usage in Malaysia is about 16,903 million internet users in 200814. This shows that creative and trendy advertisements via online can penetrate the targeted customers more efficiently and faster. Moreover, based on chart 4, we can see that the increase of Malaysia internet user use Internet as one the tool to gain information almost 100% increase from year 2005 whereby in 2008, there is 94.4% compared to 40.5% in 2005. This shows that online advertisement is vital and important to penetrate the targeted market since people are becoming more technology savvy and using Internet as part and parcel of their lifestyle. Chart 4 shows the percentage of household user base in Malaysia15.
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Other than that, our company also will be using mass media as advertisement arena to launch and create awareness among parents regarding our services. The firm is planning to use newspaper in English and Bahasa Melayu medium oriented because our Malaysia society is multicultural and diversified and these two languages are the main medium in our society. Furthermore, based on survey below, the company had decided to place advertisement in all newspaper from NSTP group that included Berita Harian, Harian Metro and Sin Chew Media Group. This is because NSTP Group comprises 26% of circulation in Peninsular Malaysia alone in 2008 and meanwhile Sin Chew Media group has 30% from total daily circulation of 2,495,56516. This shows that the objective of creating awareness among public and reaching target customers can be done by advertising our company services in these local mass media. Chart 417 shows daily newspaper circulation grouping by company in Peninsular Malaysia from July 2007 till June 2008.
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Other than that, our firm also planning to participate in events such as School Holiday Carnival that been held in shopping complex to create awareness among parent regarding our company portfolio. Our team will be setting booth in the cordoned area and display brochure, pamphlets and free consultation for all parents that seek our customer service to know about our services. We also planned to organise colouring contest, sand art, storytelling session and other creative activities to attract children to our booth. This can enhance the probability of parents to visit our booth. The team will be joining Mid Valley Megamall event as kick start for the company and later will be more actively involved in events organised by other shopping complexes. The management also targeted to distribute flyer and pamphlets in religion places such as church and temple. This is because most of social networking occurs in these places can create opportunity for the firm to expand its operation. For example, church goers will normal held small gathering after the mass and prayers, therefore our management can leave brochures, leaflet that contains information about our services. 1.1.1.Position Strategy Our team also had enabled to create and outline constructive strategies to ensure that our company service will be the first choice for the parents and guardian to select whenever they dire in need of babysitters for their children. The firm will be developing unique selling proposition (USP) for the services by differencing our companys service with the others through its superior customer services for clients before and after they become the member of emybabysitter.com, specialised care and advised from child therapist regarding their children, using her expertise in order to locate and interview babysitter that is suitable whenever requested by the parents for special children and ways of acquiring services.
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1.2.Sales Forecast
Our main products is 3 type of membership that been offered to our clientele. Therefore our main revenue is obtained from the clientele that purchase our membership and our cash flow also directly depends on these sales. We are expecting sales to increase in the month of May and December since this is holiday month and parents need babysitter for their children whom will be I house due to school break holiday. Moreover, we are also expecting sales increase almost 5 % to 10% by mid of August, November till December. Based on Chart 5 shows Sales Forecast for eMyBabysitter.com for 3 years from April 2010 till Mac 2013, we are expecting sales to increase during from August onwards in 2010. Our sales are always increased in during school holiday season, and school season. This is because parents need more babysitter service to take their children in home whenever the children are on school holiday break.
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Based on Chart 6, this shows that in year 2010, total sales s RM 2,301,900 only however the sales had increased to RM 2,342,275 in 2011 and to RM 2,394,395 in 2012. The initial year 2010 sales are on the year the company is established and exposure and penetration to the market is fairly new. Therefore, the firm can barely manage to obtain sales and gain small amount of revenue. However, in year 2011, the company launched more wide-ranging marketing that includes participating and setting up booths at shopping malls to attract customer and create massive awareness about the company and its services among the public. Based on the result of massive advertisement and launching create awareness among public regarding the services provided by the company, the sales for 2012 can be increased tremendously.
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20 FINANCIAL PLAN
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Assumptions
Table 3 shows the summary of the general assumptions that used to project the balance sheet for eMyBabysitter.com
General Assumptions
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gggg
2.3. Break-even Analysis We have included direct labour cost, rent and depreciation cost as fixed cost. The variable expenses cost includes 3.02% for direct material, 1.31% for utilities and 0.68%
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Break-Even Analysis
eMyBabysitter.com Cost Description Direct Materials Direct labor (includes payroll taxes ) Other expens es Other expens es Salaries (includes payroll taxes) Utilities Repairs & maintenance Sales & Marketing Car, delivery and travel Acc ounting and legal Rent Telephone Utilities Insurance Taxes (Real estate, etc.) Interest Depreciation Other (specify) Other (specify) Miscellaneous expenses Principal portion of debt payment Owner's draw Total Fixed Expenses Total Variable Expenses Breakeven Sales level = $ 272,250 $ 272,095 6% 24,000 27,190 Fixed Costs ($) 220,905 Variable Expenses (%) 3.02% 0.00% 0.00% 0.00% 0.00% 1.31% 0.00% 0.68% 0.68% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Instructions
Note: You may want to this information to use a reference later. To dele instructions, c lick the bo this text box and then pr DELETE key.
Using figures from your and Loss Projection, en expected annual fixed a variable costs.
Fixed costs are those th remain the same regard your sales volume. They expressed in dollars. Rent, ins urance and rea taxes, for example, are fixed.
Variable costs are those change as your volume business changes. They expressed as a percent sales . Inventory, raw ma and direct production la example, are usually va cos ts.
Under the variable expe column, use whole num a percentage, not decim numbers. For example, 45%, rather than .45% .
For your bus iness , each category of expense ma be fixed or variable, but both.
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Total Fixed Costs: Total Variable Unit Costs: Expected Unit Sales: Price per Unit: Break Even Units:
Based on Chart above, as for gold membership, the firm is expected to sell about 7500 unit in 2010. With the affordable price, and low variable cost, the firm will need to sell 3480 unit to achieve break even and continue to generate revenue. Therefore, the sales of membership must be at RM417, 600 for Gold Membership product to achieve break even in the first year. Based on sales forecast, we can conclude that in the month November 2010, the management will be able to achieve the total sales that can lead to break even sales. However, massive marketing and advertisement as well as empowered customer service and management team is need to attain this goal.
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Tota Fixed Costs: l Tota Variable Unit Cos : l ts E xpecte Unit Sales: d Price per Unit: Brea E k ven Units :
3 000 500 3 000 000 2 000 500 2 000 000 1 000 500 1 000 000 500 000
Based on the chart above, the firm need to reach sales of 1,546 units 0 above to and accomplish break even sales and generate profit for this product. The management team must devise constructive strategy to launch the product and penetrate the targeted market and attain total sales of RM146, 870 for 1546 units in order to achieve break even. After that only, the firm will be generating profit for this membership product.
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Total Fixed Costs: Total Variable Unit Costs: Expected Unit Sales: Price per Unit: Break Even Units:
Based on the chart above, the firm need to achieve sales of 3,026 units and above to obtain break even sales for Basic Membership. With the price of RM65 per membership fee, the team must be able to target total sales of RM196, 690 in the 2010 to ensure that the product can generate revenue for the company independently after the breakeven point. The price is affordable and the management team believe that the sales of this membership fee will be tremendously and since the factor that this is new product in the market, this can intrigue the customers curiosity and they want to try purchase the product as trial basis.
However the percentage had increased to 57.9% in2010 2012. The2011 7 shows positive chart 2012
Sales increment in the projected net profit. Direct Cost of Sales Total Cost of Sales Gross Margin Expenses Payroll (includes EPF, SOCSO) Sales and Marketing Depreciation Office Rent Insurance Utilities Motor Vehicle expenses Total Operating Expenses Other Income Interest Income Other Income - Sublet rental income Total Other Income Other Expenses Other Expenses Total Other Expense Net Other Income Profit (Loss) Before Interest and Taxes Interest Expense Taxes Incurred 2,301,900 69,600 -----------69,600 2,232,300 2,342,275 72,000 -----------72,000 2,270,275 2,394,395 72,600 -----------72,600 2,321,795
emybabysitter.com
0 0 0
0 0 0
0 0 0
0 0 0 1,892,505 0 529,901
0 0 0 1,881,177 0 526,730
0 0 0 1,925,089 0 539,025
1,362,604
1,354,447
1,386,064
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Gross Margin % EBITDA/ Sales % Net Profit/Sales % 97.0% 83.4% 59.2% 96.9% 81.5% 57.8% 97.0% 81.5% 57.9%
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Pro Forma Cash Flow (all in RM) 2010 Cash Received Cash from Operations Cash Sales Cash from Receivables Subtotal Cash from Op erations Additional Cash Received Non Operating (Other) Income New Current Bo rrowing New Other Liabilities (interest-free) New Long-term Liabilities Sales o f Other Current Assets Sales o f Lo ng-term Assets New Investment Received Subtotal Cash Received Expenditures Expenditures from Operations Cash spending Bill Payments Personnel Expenses Subtotal Spent on Operation s Additional Cash Spent Non Operating (Other) Ex pense Repayment of Current Borrowin g Long-term Liabilities Princip al Repayment Purchase of Other Current Assets Purchase of Long-term Assets Tax paid Divid ends Subtotal Cash Spent Net Cash Flow Cash Balance 2011 2012
0 0 0 0 0 0 5,000 2,291,395
69,600 72,000 419,418 457,908 220,905 236,902 709,923 766,810 0 0 39,750 41,738 0 0 12,000 12,000 0 0 135,950 5,000 0 529,901 0 0 897,623 1,355,449 1,356,277 895,791 1,391,277 2,287,068
P ro Forma Balance Sheet (all in RM) 2 010 Assets Long-term Assets L ong-term Assets Accumu lated Depreciation T otal Lo ng-term Assets 20 11 20 12
Current Assets 1 ,391 ,277 1,705,480 1,794,438 Cash 2.6.Projected Balance Sheet Accounts Receivable 48 ,000 1,080,103 1,089,198 Other Current Assets 1 ,830 3,330 3,330 Balance sheetAssets T otal Current of emybabysitter.com is a result ,441 ,107 2,788,912 2,886,966as well as 1 of indicators and assumption
51 ,992
52,337
64,404
20 ,000 20,000 20,000 131 ,202 104,373 127,326 1 ,362 ,604 1,354,447 1,354,447 1 ,382 ,604 1,374,447 1,406,064 1 ,434 ,596 1,426,784 1,470,468 115 ,271 1,470,888 1,525,257
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Sales Growth Percent of Total Assets Cash Accounts Receivable Other Current Assets Total Current Assets Long-term Assets Total Assets Current Liabilities Long-term Liabilities Total Liabilities
20 10 n.a.
2011 1.75%
2012 2.23%
2.7.Business Ratios
Percent of Sales Sales Gross Margin Profit Before Interest and Taxes M ain Ratio s Current Total Debt to To tal Assets Pre-tax Retu rn on Assets Additio nal Ratios Net Profit M argin Return on Equity Activity Ratios Accounts Receivable Turn over Collection Days Accounts Payable Turnover Payment Days Total Asset Tu rnover Debt Ratios Debt to Equity Current Liab. to Liab. Liq uidity Ratios Net Workin g Cap ital Interest Coverage Additio nal Ratios Assets to Sales Current Debt/Total Assets
103.0 0 194.53 10 9.34 1.93 2.45% 1.31% 1.27% 4.32% 12 2.11% 64.92% 64.26% 9.90%
59 .19% 94 .98%
57.83% 94.93%
57.89% 94.26%
n.a n.a
7.47 59 22 .2 28 5.38
$1 ,427,115 -2.3 8
$2,774,575 4.67
$2,860,562 4.22
n.a n.a
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0.67 2% 1%
1 .24 1%
Expenses
Rental Deposit for Utilities Fixtures and Fittings Communication Cost
(RM) (RM)
28000 1500 75,000 4,800
Adminstration Cost
Legal fees Association Fees Licence Fees Signboard Licences Fees Seasonal Parking Fees Professional Accountant Insurance Safety Building Inspection Fees Stationary 2500 500 700 1250 1200 1200 6000 1200 3,000
373,468 F ixed Assets Computers (+Softwares) V ehicle P hotoco piers F ax Machine F urnitures Other Hardware Telephones Estimated Useful Life 5 years 5 years 5 years 5 years 5 years 5 years 5 years 135,950 Total 509,418 525,168 Depreciation % Depreciation (RM) 20 11,400 20 13,000 20 250 20 200 20 700 20 1,500 20 140 Total charge p.a. 27,190 Monthly charge 2,265.83
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Personnel Plan
P er s o n n e l P la n (a ll
2010 2011 2012 Contribution of Socso and EPF based on Malaysian Labour Legalisation Personnel Staff Salary for I staff socso EMP EPF total constirbution i n R M ) i n 2 0 1 0 Admin Clerk Personnel 27,520 29,721 32,693 admin clerk O c t N o v D 1000 J a n 16.65 M a r 130 T A L 293.3 A p r M a y Receiptionist A u g S e p Ju n J u l ec F e b10,328 T 11,051 O 11,935 Receiption ist 750 13.15 97.5 110.65 Customer Service 66,055 70,679 77,040 Customer service 1200 20.15 156 704.6 Manager 41,300 45,017 49,518 p l o y1 e0 e %s ) 2 , 2 9 3 2 , Asistant 9Manager2 ,2 9 3 2 , 2 9 3 2 , 2 9 3 2 , 2 9 3000 9 3 2 , 51.6541,2882 ,2 390 2 7 , 5 2 441.65 2 9 3 2 ,2 3 2 ,2 9manager 3 32 ,2 2 9 3 2 ,2 9 3 9 43,869 0 47,308 3 1 0 % 8 6 1 8 Therapist 8 6 asistant1manager 8 6 1 8 6 1 15006 1 8 25.3534,414 8 6195 1 0 , 3 2 8440.7 61 8 61 1 86 861 8 61 861 136,565 39,432 therapist 2500 42.8512 325 6 6 , 0 5 367.85 5 12 4 s t1a 5f f%s ) 5 , 5 0 5 5 , Total ,5 0 5 5 ,5 0 5 5 ,5 0 5 5 , 5 0 5 5 , 5 0 5 5 , 5 0 5 5 , 5 0 5 5 , 5 0 5 5 ,5 0 5 5 ,5 0 12 5 0 5 5 Personnel 5 3 0 % 3 , 4 4 2 3 , Total ,4 4 2 3 ,4 4 2 3 ,4 4 2 3 , 4 4 2 3 , 4 4 2 3 , 4 4 2 3 , 4 4 2 3 , 4 4 2220,9053 ,4 4236,902 0 0 257,927 4 4 2 3 Payroll 3 ,4 4 2 24 1 ,3
1 8 , 4 0 19 8 , 4 0 19 8 ,4 0 19 8 ,4 0 19 8 ,4 0 19 8 , 4 0 19 8 , 4 0 19 8 , 4 0 19 8 , 4 0 19 8 , 4 0 19 8 ,4 0 19 8 ,4 0 29 2 0 , 9 0 5
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Personnel admin clerk receiptionist customer service manager asistant manager therapist
Contribution of Socso and EPF based on Malaysian Labour Legalisation 2 011 Salary for I staff socso EMP EPF total con stirbution 1400 25.35 182 41 4.7 950 16.65 12 3.5 140.15 1700 28.85 221 99 9.4 3700 51.65 481 532.65 2000 35.85 260 59 1.7 2800 49.85 364 413.85
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Annual Projected CashF ow 2010 2012 L 4,000,000 3,500,000 3,000,000 2,500,000 R M 2,000,000 1,500,000 1,000,000 500,000 0 2010 2011 Yea r 2012 1,356,2771,391,277 895,791 1,381,260 Net Cash Flow Cash Balance 2,287,068 3,668,327
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40 REFERENCE
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