Академический Документы
Профессиональный Документы
Культура Документы
Foundation
concepts (8Hours) Foundations of information systems (IS) in business Data & Information, Information as a Resource, Information in organizational Functions, System concepts Components of an IS IS resources Fundamental roles of IS applications in business Trends in IS.
According
to (Laudon & Laudon, 2006, p. 7) there are five factors to consider when assessing the growing impact of IT on business firms both today and over the next decade:
1. 2. 3. 4.
5.
Internet growth and technological convergence Transformation of the business enterprise Growth of a globally connected economy Growth of knowledge and information based economies Emergence of the digital firm
business technologies with favorable costs E-Business, e-Commerce, and e-governance Rapid changes in markets and market structure Increased obsolescence of traditional business models
Flattening
independence Low transaction and coordination costs Empowerment Collaborative work and teamwork
and control of global market place Competition in world markets Global workgroups Global delivery systems
and information economies New products and services Knowledge as a central productive and strategic assets Time based competition Shorter product life Turbulent environment Limited employee knowledge base
Categories
of Information on the basis of nature and characteristics Levels of an organisation Decision taken at each level Types of information required at each level Submit by 15th November, 2012 2:15pm
enabled relationships with customers, suppliers and employees Core business processes accomplish using digital networks Digital management of key corporate assets Agile sensing and responding to environmental changes
_____________________________________________________________________________________________________
Intelligence
Knowledge Information
Charts
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Data
Info
wireless cell phone than land lines More business registered dot-com sites Parcel service providers deliver huge amount of packages Massive shift in media market Newspaper Blog New form of customer feedback Personal publishing
E-Business
& Internet advertising Flipkart, eBay, Google New security and accounting laws In some countries, business requires to keep emails for 5 years
to support decision making and control, information system may help managers and workers analyze problems, visualize complex subjects and create new products.
Compared
to the role of heart in the body. Information is the blood. The MIS plays a role of
Information generation Communication Problem identification Helps in the process of decision making
Therefore
it play a major in
It creates impact on the organisations functions, performance and productivity. The impact of MIS on the functions of management.
With
good MIS support, the management of marketing, finance, production and personnel becomes more efficient. Cont
Cont The tracking and monitoring of the financial targets becomes easy. The functional managers are informed about the progress, achievement and shortfalls in the activity and the targets. Information and probable trends in various aspects of business. Helps in forecasting and long term perspective planning Creates a structured database and a knowledge base for all the people in the organisation. Saves the managers valuable time. Bring clarity in communication Cont
Cont Discipline and professionalism in its operation Pulls the entire organisation in one direction towards the corporate goals. Computers enables the use of tools and techniques which are impossible to use manually. Improves the decision making ability Clerical work is reduced Creates an information based work culture.
Strategic
Systems
Operational
excellence New products, Services, & Business models Customer & Supplier Intimacy Improved Decisions Making Competitive Advantage Survival
What
is an Information System Dimensions of Information Systems Business perspective on Info Systems Complementary Assets
Can be defined technically as a set of interrelated components that collect (or retrieve), process, store and distribute information to support decision making and control in an organization.
Information
A set
systems
of interrelated components Collect (or retrieve), process, store, and distribute information Support decision making and control Help analyze problems, visualize complex subjects, and create new products Contain info about people, places, things
Data
Information
Knowledge
Action
Data have been shaped into forms that are meaningful and helpful to human beings
Process
Output
Feedback
Suppliers
Customers
Organisation
Regulatory Agencies
Stake holders
Competitors
Formal
Manual
systems
Computer-Based
Dimensions
of information systems
Business
functions
Top Level
Computer
Organizations perspective
Business functions Sales and marketing, manufacturing and production, finance and accounting, human resources (IS is created to support functions)
Authority and responsibility Formal rules for accomplishing tasks ex. invoice, customer complaints
Culture Fundamental sets of assumptions, values, ways of doing things Accepted by most of its members Organizational politics Different levels and specialists create different interests and points of view
Management perspective
Managements job Make sense out of many situations faced by organization Make decisions Formulate action plans to solve organizational problems Set the organizational strategy Allocate the human and financial resources Exercise responsible leadership Create new products and services Re-create the organizations Information & information systems play powerful role
Technology perspective
Computer hardware Software Storage technology Communication technology Network Internet Elastic
Network can be added or removed freely Failures occur in parts of system, the rest will continue to operate
Foundation of new products, services, strategy, and business model Intranet: internal corporate network based on Internet technology Extranet: private intranet extended to authorized users outside the organization Internet service Universal standard for storing, retrieving, formatting, and displaying info
Business
Complementary
Capital
Complementary assets
Automobiles
Primary Investment: Information Technology Complementary Assets: New business processes Management behavior Organizational culture Training Organizational and management capital Investment in organization and management
Information
systems is a multidisciplinary
field study
Technical Approach Behavioral Approach Sociotechnical Systems
Technical
Approach
Mathematically emphasis
Computer science Management science Operations research
Behavioral
Approach
Sociotechnical
systems
The success and failure of information systems are rarely all technical or all behavior Optimal performance is achieved
Jointly optimizing both the social and technical systems Ex: recently installed enterprise-wised financial reporting system
Technology may have to be de-optimized Organization and individual must also be changed Training, learning, Planed organizational change
Computer Science
Operations Research
Management Science
Sociology
Psychology
Economics
Kinds
of Information Systems (8Hours) TPS, OAS, MIS, DSS, GDSS, ES, EIS or ESS, Parameters for selecting a suitable Information System.
Building
and Managing Systems (8Hours) System Analysis and Design Systems Development Life Cycle System Building Approaches Prototyping Rapid Application Development Models.
Business
value of telecommunication networks (6 Hours) The basics of doing business on the Internetthe Internet revolution the business value of Internet, Intranet and Extranet.
Business
applications (6 Hours) IT in business: functional business systems cross-functional enterprise systems Enterprise resource planning (ERP)- Customer relationship management (CRM) and Supply chain management (SCM).
e-Business
and e-Commerce (6 Hours) E-Business systems: e-Business models Enterprise e-Business systems Ecommerce systems Essential e-Commerce processes electronic payment processes e-commerce application trends Web store requirements.
Organization
Hours) IT Capabilities and their organizational impact Fundamentals of strategic advantage using IT for strategic advantages.
Management
challenges (7 Hours) Management Issues in MIS: Information Security and Control Quality Assurance Ethical and Social Dimensions Intellectual Property Rights as related to IT Services / IT Products Managing Global Information Systems
Lab
Sessions relating to