Paul Yates

1412 N 45th St., Apt. 4, Lincoln, NE, 68503 402-805-2494 yatesp33@hotmail.com

http://paulyatesportfolio.weebly.com Education
SOUTHEAST COMMUNITY COLLEGE Lincoln, NE Associate of Applied Science Degree in Information Technology Network Manager Expected Graduation Date: October 2014 Current GPA: 3.25 KAPLAN UNIVERSITY Lincoln, NE Associate of Applied Science Degree in Information Technology Application Development Honors: Presidents List Deans List Perfect Attendance GPA: 3.67

March 2011

Skills
- Excellent Skills with installation of software and troubleshooting - Proficient with MS Excel, Access, PowerPoint, Word - Proficient with DOS - Strong communication skills - Detail oriented - Ability to complete work on time - Knowledge of Windows Server 2k3/2008, including SSIS & SSRS - Ability to type at 35 WPM - Proficient at handling payment transactions - Overall electronically intuitive - Proficient with Windows XP and Windows 7 - Proficient with MS Visual Studio 2008/2010/2012 - Proficient with HTML / CSS - Knowledgeable of all Adobe CS software - Knowledge of JavaScript, JSP, ASP, .NET - Ability to perform data entry

Employment History
SYNERGY SERVICES, INC. / DELL Lincoln, NE December 20112 - Current Client Technical Support Sr. Representative Provide technical support to clients via telephone, e-mail, and chat on various computer and software issues Interact with all team members via group chat continuously throughout the work day TRICON INDUSTRIES, INC. Lincoln, NE April 2011 Dec. 2011 Material Handler - CS Enter forklift log sheets into an Excel spreadsheet on a daily basis Inspect miscellaneous parts using various tools such as micrometers, calipers, height adjuster, and digital scopes Enter all resulting data from parts inspection into several databases such as MS Access and company owned database Ensure delivery of original packing slips to accounting; make copies of all paper work concerning the parts that were either delivered and/or inspected and file accordingly Operate forklift (certified) to move parts or as needed by the material control office Shag trailers from shipping and receiving using shag tractor as needed by material control office Use computer to electronically move parts (using syteline); MS Word to view procedures; MS Excel to print and/or modify inventory/Inspection sheets; MS Excel to print, modify, and create can ban cards ADVANCE SERVICES, INC. Lincoln, NE October 2010 April 2011 Material Handler Assess plant inventory and bring necessary parts to plant from warehouse using straight truck as needed Operate forklift (certified) to move gay lords of parts or as needed by the material control office Use computer to electronically move parts (using syteline); MS Word to view procedures; MS Excel to print and/or modify inventory/Inspection sheets; MS Excel to print, modify, and create can ban cards AMIGOS RESURAUNT Lincoln, NE Night Closer Handle orders and payment transactions Clean and organize entire premises Prepare preliminary food set up and refill all condiments for next day Secure premises May 2010 Sept. 2010

PROFESSIONAL AFFILIATIONS

Association of Information Technology Professionals (AITP) The National Society of Collegiate Scholars (NSCS)