THE BRIHANMUMBAI ELECTRIC SUPPLY & TRANSPORT UNDERTAKING (OF THE BRIHANMUMBAI MAHANAGARPALIKA)

Sub.: APPLICATION FOR THE POST OF MEMBER, CONSUMER GRIEVANCE REDRESSAL FORUM OF BEST, CONSUMER PROTECTION ORGANIZATION (CPO)
1.0 2.0 ------------------------Name of the Registered Voluntary Consumer Protection Organization with which the candidate is / was associated with. Name in block letters: _________________________________________________________

Sex

Male

Female

Date of Birth : __________________________________________________________ Age As on 06/08/2012: ___________________ Fathers Name : __________________________________________________________ Mothers Name: __________________________________________________________ 3.0 Permanent Address :

__________________________________________________________ ______________________________________________________ _____ Pin Code 4.0 Address for ___________________________

___________________________________________________________ Correspondence : ________________________________________________

___________ Pin Code

___________________________

Fax No.________ (O)_____________

Telephone Nos with STD Code: (R)______________

e-mail address :________________________________________ 5.0 ACADEMIC RECORD Name of the Graduate Degree/Post Graduate Programme with Duration & Name of the Institution & Universities with year of passing _________________________________ _______________________________________________________________________ Discipline/ Specialization: __________________________________________________

P.T.O

6.0

Association /Assignment/Employment Record : Name of Employer(s) Duties Period of Employment Designation/ Post held From To Nature of

7.0

Write a paragraph on how your qualifications/experience etc, are relevant to the Proposed Assignment as Member, CGRF (CPO), BEST (Please attach a separate sheet, if required) ________________________________________________________________________ _______ ________________________________________________________________________ _______ ________________________________________________________________________ _______

________________________________________________________________________ _______ ________________________________________________________________________ _______ 8.0 List of the supporting documents enclosed.

Place : ___________ Date : ___________

Name: _______________________ Signature: ___________________

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THE BRIHANMUMBAI ELECTRIC SUPPLY & TRANSPORT UNDERTAKING (OF THE BRIHANMUMBAI MAHANAGARPALIKA) BEST BHAVAN, BEST MARG, POST BOX No 192. MUMBAI-400 001 Phone : (022) 22856262, Fax : (022) 22851244 Email : dgmes@bestundertaking.com Sub.: Application for the post of Member, CGRF, Consumer Protection Organization (CPO), BEST ------------------BEST Undertaking has to appoint a new Member, CGRF (CPO) for its Consumer Grievance Redressal Forum as per the Maharashtra Electricity Regulatory Commission (Consumer Grievance Redressal Forum & Electricity Ombudsman) Regulations 2006, revised up to date. The office address of CGR Forum BEST is given below:Consumer Grievances Redressal Forum (CGRF), Ground Floor, Multistoried Annexe Building, Accommodation Road, Colaba, Mumbai 400 001. Tel Nos: 022-22853561, 022-22856262, Ext: 528 Email ID:- decgrf@bestundertaking.com The Office of CGR Forum is provided with secretarial support by BEST. 2.0 Essential Qualification & Experience: Member, CGRF (CPO) of the Forum shall be a representative of a registered voluntary Consumer Protection Organization of the area, working preferably for at least five (5) years on matters concerning consumer grievances provided that the Member, CGRF(CPO) shall preferably have working knowledge of the vernacular language of the State of Maharashtra. 3.0 3.1 3.2 Duties and Responsibilities: To take part in the hearing proceedings of the CGRF, BEST. To take part and to put forth his / her views in writing while taking part in the discussions of the cases related to the hearings of the consumer grievances. To help Chairman, CGRF in deciding the passing of the order of CGRF, BEST, as per the MERC (CGRF & EO Regulations, 2006 revised up to date and Electricity Act, 2003).

3.3

To discharge such functions as Chairman, CGRF or MERC may direct or assign from time to time.

3.4

To enhance the knowledge on the consumer awareness by participating in training workshops.

4.0 4.1

Honorarium & Terms and Conditions of Appointment: The remuneration (Honorarium + Sitting fees + Allowances) for the position would be Rs.20,000/- per month plus Rs.2,000/- as TA per month. This may be reviewed yearly by either side. As per prevailing practice, income tax will be deducted at source & TDS certificate will be issued accordingly.

4.2

The tenure of appointment shall be initially for the period of 3 years and extendable thereafter upto 2 years depending upon performance & mutually agreed terms approved by the MERC and subject to an overall age limit of 67 years.

4.3

The post of Member, CGRF (CPO) will be governed by the provisions stipulated in the MERC (CGRF & EO) Regulations, 2006, revised up to date.

4.4

The appointment of Member, CGRF (CPO) can be terminated by either party by giving 2 months notice.

5.0

Application Procedure: The application mentioning the subject matter on the top of the envelope should be addressed to the Deputy General Manager(ES), BEST and forwarded to the Office address of CGRF, BEST as given above. The working hours of CGR Forum is 9.00 hrs to 17.00 hrs from Monday to Friday. The application must be received on or before close of the work on 25/04/2012. ***********************