JeffBak

67CarriageHillDr.London,OntarioN5X3W75192006418 jeff_bak@summitmanagementgroup.ca

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PresidentandPrincipalConsultant
StrategicSalesPlanning/BusinessProcessImprovement/Procurement&ProjectManagement

Dynamic,entrepreneurialsalesaccountmanagementstrategistwitha25+yearrecord ofachievementanddemonstratedsuccessdrivingmultimilliondollarsalesgrowthwhile providingawardwinningsalesleadershipinhighlycompetitivemarkets. Adeptatdrivinggrowthofcompanyrevenuesandimprovingsalesteamperformance. Exceptionalmentorandcoach. Tenacious in building new business, securing customer loyalty and forging strong relationshipswithexternalbusinesspartners. Skilledpresenceduringsales,procurementandcontractnegotiations.Detailedbackend projectmanagementtoolstoensurecostsavings.

Corecompetenciesinclude:
StrategicMarketPositioning SolutionSellingStrategies Multimillion$Negotiations DefinedBusinessProcessDevelopment StrongCoachingSkills TerritoryGrowth/Development HighImpactSalesPresentations StrongDynamicSalesTeams CompleteProcurementProgram RFP&RFQDevelopment KeyClientRetention OrganizationalLeadership Reseller/VARNetworks Project&IntegrationManagement DetailedAnalyticalAssessments

ProfessionalExperience ExecutiveSalesManagement MyyearsofworkandstudyinthefieldofSalesManagementhaveprovidedmeextensive experiencein: Abilitytoprovideadvicetoprogramleadershipandprojectteamsonoperationalplans,business

readiness,dataacquisitionandmanagement,governance,stakeholderengagementstrategy,and staffing. Motivatingandmanaging,inamatrixmodel,directstaffplusmultipleprojectmanagersandother projectoragencyresourcesincludingbusinessanalysis,privacy,legalandstakeholderrelations.I haveprovidedmentorshiptoavarietyofindividualsoutsideofmydirectmanagementsphere. Realignedtheclientsalesteammaximizingkeyskills,improvingaccountcoverageandcustomer focustocreatenewbusinessopportunitiesandensureadoptionofexistingproducts. Improvedcommunicationthroughregularteamandinterdepartmentteleconferencesandteam meetings.Thisresultedinincreasedteamworkandknowledgetransfer. Hired,coachedanddirectedclientfacingspecialistsmaximizingindividualandoverallgroup potential.Supervisedadditionalresourcesonaprojectbasis. Initiatedcrosstrainingforsalesspecialists,improvingknowledgeandthecustomerexperience.

 Revitalizedoperationsbydevelopingprocessesandimplementingstandardizedreporting
ProjectManagementofEcommerceandWebsitetransitionforinternationalRetailerandEtailer managementof8redesignedwebsitesandnewecommerceplatform,revisedintegrationintocompany ERPsystem,scopedandsourcedcustomsoftwaredevelopment,managed5software&database partners ITManagementofITdepartmentfornationalretailchainstaff3reducedto1onsiteand2outsourced ITProcessintegrationatHeadOffice/WarehouseforERPupgrade SalesCoachingofInsideSalesteamatnationalcookwareandhousewarescompanysalesincreasedby 27%yroveryr. ITProcurementProgramatSWOntariobusinesssavingsof17%vs.previouslikeyears methodologiestoimprovebusinessmanagement. Managedmultimillionoperatingplans.Slashedvariablespendingandimplementedbudgetary controlsthatreducedoverheadtoacceptablelevels. Analyzedcompanyandcompetitiveproductofferingsintermsoffeatures,benefitsandmarket positioning.Developedstrategicandtacticalplansforeachbusinessarea. Facilitatedclientreviewsessionsandfocusgroupstoensurestrategicalignmentwithclientgoals. Improvedthevisibilityvariousmarketplacesbydirectingstrategyandbudgetstoparticipatein specificindustryevents.Facilitatedcustomermeetingsandleveragedkeyindustrycontactsto developpartnershipsandopportunities. Creatednewchannelsofcrossdivisionworkingrelationshipstoimprovetheclientexperienceand opportunitiesforgrowth. IhavetaughttheuseoftheROImethodologytoincreaseclosingratesandreducetheclosingtime.

Sales,IT&ProjectManagementHighlights

PresentationHighlights

WhyEMRSeptember2010Windsor June2010London April2010Toronto TheROIofEMRFebruary2010,Toronto,TorontoCardiologistsTechnologyConference BenefitsofSecureWebPortalsMarch2008,LasVegas,AmericanCPAConvention TheROIofSANMay2002,VancouverandCalgary,Dell/Veritas/BrocadeRoadshow ProcuringtherightSANInfrastructureFebruary2001,LasVegas,VeritasVisionConference AngelandSeedFinancingPresentationsforStartup2004&2005 ExitStrategyNegotiations2008,Saleofstartup

EducationandTraining

BachelorofArts,1986UniversityofWesternOntario MastersofBusinessAdministration,2012UniversityofEdinburgh ProfessionalDevelopmentCourses: BrianTracySalesLeadershipTraining XeroxSalesTrainingcourse MillerHeimanStrategicSalesManagementcourse

ITTrainingandCertifications
SAPERPCertificationforManufacturing RadioBeaconERPCertificationforWarehousing HPCertificationforManufacturing MicrosoftGreatPlainsDynamicsFinancials MicrosoftMCSS IBMStorageConfiguration

VendorRelations
Veritas BMCSoftware SymantecSecuritySoftware HighgroundSoftware SAP Cisco Bell Hitachi EMCHardware&Software IBMHardware&Software Goldmine NetSuiteCRM GoldmineCRM QuantumATL Checkpoint ComputerAssociates Magento Scancode/Descartes Nortel Telus StorageTek DellHardware&Software SunMicrosystems ACCPAC SalesforceCRM NODEMR Microsoft Oracle Epicor ExactTarget VMware AvayaNetworking Rogers Brocade HPStorage&Software Compaq Cognos MicrosoftGreatPlains QHRWorkforce

Programs
ITProcurement Singleprocurementproject Annualengagement ProjectManagement Singleprojectintegration Multiprojectintegrations Annualengagement Sales/SalesManagementCoaching Weekly Bimonthly Monthly BusinessProcessManagement Projectbasedengagement