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T.O.A.S.T.

(Training On All Special Things)



Benefits at NetApp Culture at NetApp History of NetApp Honors and Awards Roadmap & Workbook Professional Development T.O.A.S.T. First Day Expectations Dave Hitz's Blog

T.O.A.S.T. is NetApp's unique one-day orientation program designed to help all new employees learn about the culture, values, strategy, organization, and norms of NetApp. Once you register, this program also provides the opportunity to meet a number of the top leadersincluding the CEO, President, and Founders. The day includes presentations, lunch, and a Q&A session with top executives. Participants also have the opportunity to build networks with colleagues from around the world. The name T.O.A.S.T. is steeped in culture and reflects employee input into our key programs. A company-wide naming contest was held when the program first started in the mid-90s. NetApp products at that time were considered appliances, and we'd used the symbol of a toaster to underscore the simplicity, speed, and reliability of our products. T.O.A.S.T. was the employee favorite, and the name has stuck ever since. Today, T.O.A.S.T. supports new employees in providing:

An overview of NetApp An understanding of NetApp's values and culture An overview of key strategies in functional groups: Business Operations & Manufacturing Global Services Engineering Finance G&A Marketing Sales

Clarification of key corporate challenges/opportunities Opportunity to meet and network with other NetApp employees, and to interact with company executives

Based on employee feedback over the past eight years, we believe this program is one of the most distinctive, effective communication vehicles anywhere. It is the first in a continuum of communication programs the company sponsorsnot only to keep employees informed of issues that concern them, but also to model the values on which NetApp's business practices are based. As a complement to the T.O.A.S.T. program, many departments and remote offices offer their own customized versions of T.O.A.S.T.

Professional Management and Leadership Development at NetApp



Benefits at NetApp Culture at NetApp History of NetApp Honors and Awards Roadmap & Workbook Professional Development T.O.A.S.T. First Day Expectations Dave Hitz's Blog

The professional and personal growth of our employees is a top priority at NetApp. Such development is a key component of our objective to "Create a Model Company." (See NetApp Culture.) This objective includes our commitment to "attracting and retaining performance-oriented employees who thrive in a challenging, supportive environment and are recognized and rewarded for their achievements and contributions." NetApp believes that we owe our employees the opportunity to maximize their contribution to successboth professionally and personally. The company also affirms that individuals own their own development. Therefore, we encourage an active, ongoing partnership between employees and their managers. Our curricula includes the following areas:

1. Professional Development for All Employees (PDF) 2. Management and Leadership Development (PDF)
3. 4. 5. Engineering Education Sales and Business Education Technical Education

Functional responsibility for professional development at NetApp is shared among two organizations:

1. NetApp University ("NetAppU")serving the business-driven learning needs for the company and our
customers 2. The Learning & Development Department within Human Resourceswhich coordinates all non-technical training programs for managers and employees.

We encourage all employees to take advantage of the many opportunities NetApp provides for your professional and personal development.

Buddy Checklist

Benefits at NetApp Culture at NetApp

History of NetApp Honors and Awards Roadmap & Workbook Professional Development T.O.A.S.T. First Day Expectations Dave Hitz's Blog

Your buddy plays an important role in helping you get up to speed on working at NetApp. Specifically, your buddy will:

Help make your initial experience with NetApp positive Assist in helping you understand the NetApp culture Aid you in getting acquainted with NetApp people and resources Be available to answer your day-to-day questions Share NetApp's "unwritten" knowledge and history

We have provided a timeline for Sunnyvale, RTP, and US Field locations with suggested activities to help guide your buddy.

Sunnyvale Research Triangle Park (RTP) U.S. Field Locations

Sunnyvale On the First Day, your Buddy will: Introduce him or herself and arrange some time to welcome you Give you a tour of the facility. Include the following: ATM Machine Cafeteria Copy machine, office supplies, and mail room Espresso/coffee machines Printers & Fax machine Kitchen & First Aid cabinet Restrooms Game rooms Other notable items

During the First Week, your Buddy will: Take you to lunch Introduce you to other NetApp employees

Check in each day with you Provide information/answer questions on the following topics: Culture & Values Ordering supplies Scheduling conference rooms Product information Useful intranet sites Remote access Group distribution lists (dl) Local restaurants Expense reports Finding employee locations and telephone numbers Department calendar Functional group web page Labs/equipment Job specific tools On-line calendar (Outlook or other)

Inform you of any local customs: Fresh fruit on Tuesday mornings Bagels on Friday mornings Engineering "Beer Bust" on Fridays at 4:00 in the Cafe Social activities of group (birthday parties, etc.)

Research Triangle Park (RTP)

On the First Day, your Buddy will: Introduce him or herself and arrange some time to welcome you Give you a tour of the facility. Include the following: Copy machine, office supplies, and mail room Espresso/coffee machines Printers & Fax machine Kitchen & First Aid cabinet Restrooms Other notable items

During the First Week, your Buddy will: Take you to lunch Introduce you to other NetApp employees Check in each day with you

Provide information/answer questions on the following topics: Culture & Values Ordering supplies Scheduling conference rooms Product information Useful intranet sites Remote access Group distribution lists Local restaurants Expense reports Finding employee locations and telephone numbers Department calendar Functional group web page Labs/equipment Job specific tools On-line calendar (Outlook or other)

Inform you of any local customs: Donuts on Monday mornings Fresh fruit on Tuesday mornings Bagels on Friday mornings Engineering "Beer Bust" on Fridays at 4:00 in the Cafe Social activities of group (birthday parties, etc.)

U.S. Field Locations On the First Day, your Buddy will: Introduce him or herself and arrange some time to welcome you Give you a tour of the facility. Include the following: Copy machine, office supplies, and mail room Printers & Fax machine First Aid cabinet Restrooms Other notable items

During the First Week, your Buddy will: Take you to lunch Introduce you to other NetApp employees Check in each day with you Provide information/answer questions on the following topics: Culture & Values

Ordering supplies Scheduling conference rooms Product information Useful intranet sites Remote access Group distribution lists Local restaurants Expense reports Finding employee locations and telephone numbers Department calendar Functional group web page Labs/equipment Job specific tools On-line calendar (Outlook or other)

Inform you of any local customs: Social activities of group (birthday parties, etc.)

Our Culture
NetApp is committed to achieving market leadership by living our values and embracing strong principles.
Trust and Integrity Our interactions are based upon candor, honesty, and respect for individual contributions. We are committed to earning the trust and confidence of our teammates and to always acting for the absolute good of the whole. Leadership The role of leaders is to articulate and demonstrate our shared vision, values, and goals. Leaders transform individual effort into high-performance teams that are prepared for expanding roles and challenges. Simplicity We embrace the principle that everything should be as simple as possible and no simpler. We maintain simplicity in our internal processes and structures with objectives that are succinct, quantitative, and time bound. Teamwork and Synergy We achieve synergy through the skills and ideas of all participants. Through collaboration, we strive for win/win solutions to issues and problems. Personal success is realized through team achievements. Go Beyond We set extraordinary expectations and goals and believe in the joy of achieving significant results. We embrace creativity, risk taking, and continuous improvement, enabling us to make and meet aggressive commitments. Get Things Done!

NetApp Benefits
Key Points:

Our communication programs include T.O.A.S.T. (Training on All Special Things), our innovative new-hire orientation with top NetApp executives. NetApp provides professional development through NetApp University. NetApp offers an Adoption Assistance Plan that reimburses expenses up to $10,000 per calendar year and $20,000 over a lifetime. Our Volunteer Time Off (VTO) program enables employees to take off up to five full days annually, with pay, to perform volunteer work with a nonprofit organization or school or to provide emergency volunteer assistance.

At NetApp, our employees are the source of our energy. Our passion extends into the stimulating, supportive environment in which we work. Our benefits plan is designed to keep our most important assets - our people - healthy, happy, and moving ahead at optimal speed.
NetApp's distinctive benefit and employee programs have touched employees' lives and earned us a spot on FORTUNE Magazine's annual "100 Best Companies to Work For" six years in a row. In addition to the special benefits highlighted here, we offer a full range of benefits from comprehensive healthcare choices to financial and legal counseling and childcare. Our headquarters offer two cafeterias and houses a gym for onsite workouts, in addition to recreational break areas for outdoor volleyball, a putting green, and break rooms with games, as well as snacks.