AGENDA

Unilever Indonesia
Making a Sustainable Future

Unilever Indonesia

UNILEVER INDONESIA
STRONG LOCAL ROOTS WITH 78 YEARS OF HISTORY

1981 Went public and listed 15% shares on the Jakarta & Surabaya Stock Exchange

1990 Acquired Tea business Sariwangi brand

1995 Moved Angke Plant to Cikarang, Bekasi

1999 Acquired Fabrics Conditioner and Household Care business

2008 Established the biggest Skin Care factory in Asia in Cikarang, Bekasi

1933 Established under the name Levers Zeepfabrieken N.V. in Angke, Jakarta

1992 Entered ice cream business

2000 Entered soy sauce business

2008 Entered fruit juice business

UNILEVER INDONESIA
LEGAL STRUCTURE

Public

Unilever Indonesia Holding B.V.

Public

2%

98% *

85%

15%
PT Unilever Indonesia, Tbk

PT Unilever Body Care Indonesia, Tbk

Technopia Singapore Pte Ltd.

100%
PT Anugerah Lever (in liquidation)

51%

49%
PT Technopia Lever

Graha Unilever

UNILEVER INDONESIA
A +$2.6 billion FMCG company
Category Split
25%

75%

Operate in 14 categories 43 key brands, 1000 SKUs

Home and Personal Care

Customers: MT 40% : GT 60%

Every house use at least one Unilever products

Home and Personal Care Foods and Ice Cream

Aceh Medan Pekan Baru

Foods and Ice Cream

ULI Distribution Network

8 Own Factories, 6 Toll Manufacturers, 3 Co-Packers 3 Central Distribution Centers 10 Depot Warehouses 21 Sales Area Offices

Pontianak Padang Jambi Palembang

Manado Balikpapan

473 Distributor /Sub Dist GT, MT, IC

Banjarmasin Jakarta East Lampung Semarang Surabaya Makassar West Jakarta Denpasar West Bandung Yogya Surabaya East

Papua

SALES, NET PROFITS AND DIVIDENDS PAID

Sales (Rp Tn)
23.5 19.7 18.2 15.6 11.3 12.5

Net Profits (Rp Tn)

4.2 3.4 3.0 2.4 1.7 1.3 1.0 0.8 0.9 0.5 1.5 1.4 2.0

4.2 4.9

6.0

7.0

8.1

9.0

10.0

'99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11

'99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11

4.5

Dividends Paid (Rp Tn)

3.0 2.4

2.0
1.2 0.1 0.3 0.6 0.7 1.5 1.5 1.5 1.6

'99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11

PROFIT&LOSS2010 vs 2011
Rp Trillion 2010 Sales Gross Profit % Sales Operating Profit % Sales Profit/total comprehensive income attributable to the owners of the parent % Sales ROE ROA 19.7 10.2 51.8% 4.5 23.1% 3.4 2011 23.5 12.0 51.2% 5.4 23.1% 4.2 Growth +19.2% +17.8%

+19.3%

+22.9%

17.2% 83.7% 38.9%

21.1% 113.2% 39.7%

2011 HIGHLIGHTS

Sales growth at +19.2% with total sales exceeding Rp 23.5 trillion. Healthy Gross Margin at 51.2%. Net Margin at above 15% sustained over 16 years. Earnings Per Share increased by 23%. Gains in market shares and leading in most of the key categories despite the challenging economic and competitive environments. Strong Operating Cash-flow at Rp 5.5 trillion up by 51% over previous year. Capital investments reached Rp 1.7 trillion.

Market Capitalisation ranked sixth in IDX.

68 external awards received.

BALANCE SHEETS: 2007 -2011

Rp Bn Cash & Bank Current Assets Non-current Assets Total Assets Current Liabilities Non-current Liabilities Minority Interests Equity Liabilities & Equity Current Ratios Liabilities vs Equity Liabilities vs Assets

2007 885 1,809 2,639 5,333 2,428 211 2 2,692 5,333 111% 98% 50%

2008 722 2,381 3,401 6,504 3,091 307 6 3,100 6,504 100% 110% 52%

2009 858 2,743 3,883 7,485 3,589 187 6 3,703 7,485 100% 102% 51%

2010 318 3,430 4,953 8,701 4,403 249 3 4,045 8,701 85% 115% 54%

2011 336 4,110 6,036 10,482 6,475 327 4 3,677 10,482 69% 185% 65%

PROFIT&LOSS Q1 2011 vs 2012

Rp Trillion 2011 Sales Gross Profit % Sales Operating Profit % Sales Profit/total comprehensive income attributable to the owners of the parent % Sales ROE ROA 5.7 2.9 51.0% 1.3 23.3% 0.99 2012 6.6 3.3 50.2% 1.6 23.8% 1.2 Growth +16.5%

+14.8% +18.9%

+17.6%

17.4% 107.2% 37.6%

17.6% 96.0% 38.8%

Q1 2012 HIGHLIGHTS

Sales growth of 16.5% to reach close to Rp 6.6 trillion, despite intense competition. Earning Per Share at Rp.152 with healthy net margin at 17.7%. Strong Balance Sheet and Cash flows, with Net Cash of Rp 1.3 trillion.

Making A Sustainable Future

SUSTAINABLE GROWTH MODEL

Vision, Values, Good Corporate Governance

VISION AND VALUES

We work to create a better future everyday
We help people feel good, look good and get more out of life with brands and services that are good for them and good for others
We will inspire people to take small everyday actions that can add up to a big difference for the world

We will develop new ways of doing business that will allow us to double the size of

our company while reducing our environmental impact

CORPORATE GOVERNANCE Corporate Governance

AGMS BoC: One affiliated and four independent Commissioners Audit Committee, Remuneration and Nomination Committee BoD: Ten Directors; 7 male, 3 female; Risk Management Committee Corporate Secretary, Head of Internal Audit

CORPORATE GOVERNANCE Corporate Governance

All elements of GCG (Transparency, Accountability, Responsibility, Independency and Fairness) are well implemented and beyond compliance:
Full compliance to government law and regulations, incl. Bapepam and BEI regulations Full compliance to PSAK, IFRS, Sarbanes Oxley Act s 404 and Unilever policies and standards
Internal Audit and Corporate Audit CapGemini SoX audit PwC Financial Audit and SoX Audit

Code of Business Principles; Blue Umbrella, rigorous implementation, whistleblowing mechanism, breach follow up mechanism, CoBP for Distributors and Suppliers

Recognition from various institution as one of the leading companies in the good corporate governance practices

BRANDS AND INNOVATION

Strong Portfolio
Leading position in almost all categories

Appeal to More Consumers Across Needs and Price Points

Position Skin Care Hair Care Skin Cleansing Deodorants Oral Care Dish Wash Liquid Fab Cond Fab Clean Savoury** Tea Spread Ice Cream 1 1 1 1 1 1 1 2 1 1 1 1
Price Index (Rp/ml)

> 150

100 - 150

<100

BRANDS AND INNOVATION

Market Development Body
Product

Deodorant

Proposition

Ice Cream

EXECUTION POWERHOUSE
More Stores, Better Stores, Better Served, Execute with Scale

Perfect Stores in GT and MT

COST COMPETITIVE ORGANISATION

Competitive Production Cost
1. Low cost local based supply 2. Lowest conversion cost
- Technology to leverage scale - Cost optimization culture - Continuous improvement program

60% of our products priced at < 60

Competitive Overheads
Overhead (% to Sales)
6.50%

15%
Less than 10

6.00%

60%
Rest of ULI Business

Less than 60

5.50%

5.00%
2008 2009 2010 2011

21

GREAT PEOPLE
Great Place to Work
Asias Best Employer Brand Awards CMO Asia, 2009-2010 Asias Most Admired Knowledge Enterprise Teleos, 2005-2011 Global Most Admired Knowledge Enterprise Teleos, 2011

Strong Set of Values

Integrity Responsibility Respect Pioneering

Talent Development
Strong Management Trainee program (UFLP) UL Leadership Forum/quarter Twice/year Board Conference to discuss people

Talent Retention
Low attrition rate Diversity in place 38% female manager 33% female board members

SUSTAINABLE LIVING

SUSTAINABLE LIVING
Improved Health and Well-Being Reduced Environment Impact
We will help more than

Enhanced Livelihood
We will enhance the livelihood of

1 billion

Our goal is

the environmental

people take action to improve their health and well-being

footprint of the making and use of our products as we grow our business

hundreds of thousands
of people a s we grow our business

Health, Hygiene and Nutrition Education

Through Hand Washing with soap and Tooth Brushing campaign, our small action could create a big difference to the nations health

Environment Program :
With Unilever Green and Clean program across Indonesia, Unilever is working in partnership with community to create better environment

Partnership for Sustainable Agriculture :

Unilever works to enhance the livelihood of the people in its supply chain, thus creating a better future for them and their families

SUSTAINABLE BUSINESS PERFORMANCE

CAGR 2000 2011 = 15.3%

Sales (Rp Tn) 25 20 15 23.5

Profit (Rp Tn)

20

10 10
5 00 01 02 03 04 05 06 07 08 09 10 11 5

4.5 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 -

4.2
3.4

1.4

0.8

00

01

02

03

04

05

06

07

08

09

10

11

Share Price (Rp)

Market Capitalization

20,000 15,000 10,000

5,000 -

18,800

1,250
00 01 02 03 04 05 06 07 08 09 10 11

* Data 2011

SUSTAINABLE GROWTH MODEL

Our business model is designed to deliver SUSTAINABLE GROWTH, where sustainable means four things: a. It is consistent b. It is competitive c. It is profitable, and d. It meets major social and environmental needs

Vision, Values, Good Corporate Governance

To earn love and respect of Indonesia by touching the life of every Indonesians everyday

THANK YOU